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Decision Making




© 2011 Lew Hofmann
Overview
                     • Break-Even Analysis

                     • Preference Matrices

                     • Payoff Tables (Decision Tables)

                     • Decision Trees

© 2011 Lew Hofmann
Break-Even Analysis
             • Break-even analysis is used to compare processes
               by finding the volume at which two different
               processes have equal total costs.
             • Break-even point is the volume at which total
               revenues equal total costs.
             • Variable costs (c) are costs that vary directly with
               the volume of output. (EG: material costs, labor, etc.)
             • Fixed costs (F) are those costs that remain constant
               with changes in output level. (EG: Insurance, rent,
                property taxes, etc.)


© 2011 Lew Hofmann
Break-Even Analysis
            • Gives you a comparison of Revenues and
              Total Costs over a range of operations/output.
                 • Assumes all changes are linear
                 • Fixed Costs (F) are assumed to be level and
                   constant as output changes.
                 • Variable Costs (c) are assumed to change linearly
                   with output.
                 • Revenues are assumed to change linearly with
                   output.
            • In reality, no changes are linear, but the
              technique can still be helpful.
© 2011 Lew Hofmann
Break-Even Graph

                     Total Revenues          fi   ts
                                         Pro
                                                       Total Costs
      Dollars




                                      Break-Even Point

                        s   s
                     Lo                       Fixed Costs




                       Volume of Output (Q)
© 2011 Lew Hofmann
Break-Even Analysis
                               in the real world.

           • Fixed costs increase incrementally as output
             capacity increases.
                • As capacity increases, periodic expansion of plant
                  and equipment is required, insurance cost and
                  taxes increase…
           • Variable Cost increase is curvilinear as
             output production increases.
                • As you purchase greater quantities of materials,
                  you usually get quantity discounts.
           • Revenue increase is curvilinear as output
             increases.
                • Quantity discounts are given to larger sales.
© 2011 Lew Hofmann
The Complications of
                                   Non-linearity
      Dollars




                                            Variable Costs




                                            Fixed Costs




                     Volume of Output (Q)
© 2011 Lew Hofmann
Break-Even Analysis
                                (You don’t need the formula for exams.)

               •     Q is the volume in units
               •     c is the variable cost per unit
               •     F is the total fixed costs
               •     p is the revenue per unit
               •     cQ is the total variable cost.
                     (Variable cost per unit x Volume)
               • Total cost = F + cQ (Fixed costs + total Variable costs)
               • Total revenue = pQ (Revenue per unit x Volume)
               • Break even is where Total Revenue = Total
                 costs: pQ = F + cQ
© 2011 Lew Hofmann
Break-Even Analysis
                             can tell you…
           ...if a forecast sales volume is sufficient to make
           a profit, or at least cover your costs.
           ...how low your variable cost per unit must be to
           break even, given current product price and
           sales-volume forecast.
           ...what the fixed cost need to be to break even.
           ...how price levels affect the break-even volume.

© 2011 Lew Hofmann
Hospital Example
            A hospital is considering a new procedure to be offered,
           billed at $200 per patient. The fixed cost (F) per year is…
           $100,000, with variable costs at $100 per patient.

              How many patients do they need to cover their costs?
               (I.E. what is the break-even level for this service?)

        Q = F / (p - c) = 100,000 / (200-100) = 1,000 patients
       Where Q = total # of patients; F = fixed costs; p = revenue per unit;
       c = variable costs per patient


© 2011 Lew Hofmann
Using Excel Solver
           • Select the Break-Even solver model on the L-Drive
             (under my name)




           • Select MGT 360




© 2011 Lew Hofmann
Using Excel Solver cont.
           • Select Excel Solver Models




           • Select the Break-Even
             Analysis model.




© 2011 Lew Hofmann
Enabling the Macros


       Mac




        PC



© 2011 Lew Hofmann
Running The Model
           • You will get this screen whether you enable the
             macros or not, but your answer won’t be correct if
             you don’t enable them.




© 2011 Lew Hofmann
Using the Excel Solver,
                     enter the data requested
                     in the yellow blocks, and
                     the answer will appear in
                     the green block, along
                     with the chart.




                          Total Revenue


                          Total Costs




© 2011 Lew Hofmann
Hospital Example
                                (solved using graphical method)
                    40,000 –


                                     Quantity      Total Annual         Total Annual
                    30,000 –
                                    (patients)       Cost ($)           Revenue ($)
                                       (Q)       (100,000 + 100Q)          (200Q)
          Dollars




                    20,000 –            0              100,000              0
                                     2000              300,000              400,000

                    10,000 –



                         0–

                                |            |         |            |
                               500        1000      1500         2000
                                       Patients (Q)
© 2011 Lew Hofmann
Quantity     Total Annual     Total Annual
                                    (patients)       Cost ($)      Revenue ($)
                                       (Q) (100,000 + 100Q)    (200Q)

                                        0           100,000               0
                                     2000           300,000               400,000

                      40,000 –                       (2000, 40,000)


                      30,000 –   Total annual revenues


                      20,000 –
            DOLLARS




                      10,000 –



                           0–


                                      |         |         |           |
                                     500       1000      1500     2000
                                            Patients (Q)
© 2011 Lew Hofmann
Quantity     Total Annual    Total Annual
                            (patients)      Cost ($)      Revenue ($)
                                 (Q)     (100,000 + 100Q)     (200Q)

                                  0           100,000               0
                               2000           300,000
                               400,000
                 40,000 –                          (2000, 40,000)



                 30,000 –
                               Total annual revenues
                                                                        (2000, 30,000)

                 20,000 –                                   Total annual costs
       DOLLARS




                 10,000 –



                      0–                                Fixed costs


                                     |         |        |           |
                                   500       1000      1500      2000
                                          Patients (Q)
© 2011 Lew Hofmann
Quantity      Total Annual       Total Annual
                             (patients)        Cost ($)        Revenue ($)
                                (Q)       (100,000 + 100Q)        (200Q)

                                 0              100,000             0
                              2000               300,000            400,000

                 40,000 –                            (2000, 40,000)

                                                                           Profits
                 30,000 –
                              Total annual revenues
                                                                           (2000, 30,000)

                 20,000 –                                      Total annual costs
       DOLLARS




                                                    Break-even quantity is 1000 patients
                 10,000 –



                      0–    Loss                             Fixed costs


                                     |          |          |          |
                                   500        1000      1500        2000
                                           Patients (Q)
© 2011 Lew Hofmann
Per-patient cost of the
   procedure.
                                         Sensitivity Analysis
                             pQ – (F + cQ)
                                                                              Total annual revenues
             200(1500) ––[100,000 + 100(1500)]
                  40,000

                         = $5,000 profit                                       Profits
                   30,000 –
                                                                               Total annual costs


                   20,000 –
        DOLLARS




                                                                     Forecast (Q) = 1,500
                   10,000 –



                             0–   Loss                           Fixed costs


                                          |        |         |           |
                                         500      1000      1500       2000
                                               Patients (Q)
© 2011 Lew Hofmann
Two Processes and
                       Make-or-Buy Decisions
            • Breakeven analysis can be used to choose
              between two different processes
                 • Also can be used to decide between using an
                   internal process or outsourcing that process
                   service.
            • The solution finds the point at which the total
              costs of each of the two processes are equal.
            • A forecast of sales (volume level) is then
              applied to see which alternative (process)
              has the lowest cost for that volume.
© 2011 Lew Hofmann
Two-Process Example
           • Process #1 fixed costs for making
             widgets is $12,000, and the variable
             cost is $1.50 per unit.
           • Process #2 fixed costs for making
             widgets is $2400 and the variable cost
             is $2.00 per unit.
           • If expected demand is 25,000 widgets,
             which process is less expensive?

© 2011 Lew Hofmann
Breakeven for
                                Two Processes


                     For any volume above 19,200
                     units, Process #1 should be
                     used.




© 2011 Lew Hofmann
Fm – Fb
                                     Q=
                                          cb – cm

                     Breakeven for        12,000 – 2,400
                                     Q=
                     Two Processes          2.0 – 1.5
                                     Q = 19,200




© 2011 Lew Hofmann
Preference Matrix

           • An analysis that allows you to rate alternatives by
             quantifying tangible and/or intangible criteria.
           • Criteria are ranked and weighted for each
             alternative being evaluated.
           • Each score is weighted according to its perceived
             importance to you, with the total weights typically
             equaling 100.
                • Thus it measures your preference.
           • Alternative with highest sum of the weighted
             scores is the one you most prefer.

© 2011 Lew Hofmann
Using the
                                  Preference Matrix
                                    (A hypothetical example)



                     • Problem: Where to go to dinner.
                     • Possible Criteria:
                       •   Price
                       •   Quality
                       •   Distance
                       •   Atmosphere
                       •   Type of food

© 2011 Lew Hofmann
Weighting the Criteria

                         Criteria                Weight
                          Price                       4
                          Quality                     1
                          Distance                    3
                          Atmosphere                  1
                          Type of food                1
             These are the criteria I selected, and the weights are how
             important each criteria is relative to the other criteria.

             I used a scale of 1-10 (1 being 10% of the weight), but any
             scale can be used.
© 2011 Lew Hofmann
Evaluating
                                                      McDonalds
                      Criteria             Weight       Eval.       Score
                                            (w)          (e)        (w)(e)
                       Price                 4           10           40
                      Quality                  1           2            2
                     Distance                  3           8           24
                     Atmosphere                1           2            2
                     Type of food              1           5           5
                                                                       73
             For simplicity, the valuation scale should be the same as the one for the
             weights. Evaluations are subjective, and can be individual preference or
             group-consensus.

             The score of 73 is used to compare with the scores from other options.

© 2011 Lew Hofmann
Preference Matrix
                                (New product evaluation)

                                       Management decides that a product
             Threshold score = 800     evaluation must have a total score of at
                                       least 800 to be acceptable.

              Performance        Weights Scores Weighted Scores
                Criterion          (A )    (B )     (A x B )
           Market potential
           Unit profit margin
           Operations compatibility
           Competitive advantage
           Investment requirement
           Project risk




© 2011 Lew Hofmann
Preference Matrix
                               Establishing the criteria weights


             Threshold score = 800
                Performance          Weights Scores Weighted Scores
                  Criterion            (A )    (B )     (A x B )

          Market potential               30
                                                  In this example,
          Unit profit margin             20
                                                  the most weight
          Operations compatibility       20
                                                  is given to a
          Competitive advantage          15       product’s market
          Investment requirement         10       potential.
          Project risk                    5

© 2011 Lew Hofmann
Preference Matrix
                                       Rating a product

                                              These are the ratings for one of
             Threshold score = 800            the products being considered.

                Performance          Weight    Score     Weighted Score
                  Criterion           (A )      (B )         ( A x B)

          Market potential              30          8
          Unit profit margin            20         10
          Operations compatibility      20          6
          Competitive advantage         15         10
          Investment requirement        10          2
          Project risk                   5          4

© 2011 Lew Hofmann
Preference Matrix

             Threshold score = 800
                Performance          Weight   Score Weighted Score
                  Criterion          (A )     (B )     (A x B )

          Market potential              30      8       240
          Unit profit margin            20     10       200
          Operations compatibility      20      6       120
          Competitive advantage         15     10       150
          Investment requirement        10      2        20
          Project risk                   5      4        20

© 2011 Lew Hofmann             Total weighted score = 750
Preference Matrix
                                        Score does not meet the
             Threshold score = 800      threshold and is rejected.
                Performance          Weight   Score Weighted Score
                  Criterion          (A )     (B )      ( A x B)

          Market potential             30       8       240
          Unit profit margin           20      10       200
          Operations compatibility     20       6       120
          Competitive advantage        15      10       150
          Investment requirement       10       2        20
          Project risk                  5       4        20

© 2011 Lew Hofmann                   Weighted score = 750
© 2011 Lew Hofmann
Decision-Making
                            Terminology
            • Alternatives
                 • Possible solutions or alternatives to a problem.
            • States of Nature (Chance Events)
                 • Events effecting the outcome, but which the
                   decision-maker cannot control.
                 • EG: What the stock market is going to do.
            • Payoffs
                 • Profits, losses, costs, etc. that result from
                   implementing an alternative.

© 2011 Lew Hofmann
Decision-Making
                                   Contexts
             • Certainty
                     • Only one state of nature can occur.
                     • You have complete knowledge about the outcome.
                     (Break-even analysis is decision making under certainty.)
             • Risk
                     • Two or more states of nature
                     • You know the probabilities of their occurrence
                     (Expected-value analysis is decision making under risk.)
             • Uncertainty
                     • The number of states of nature may be unknown.
                     • Probabilities of occurrence are unknown.
                     (Payoff tables are a good example.)
© 2011 Lew Hofmann
A Continuum of
                            Awareness

          Decreasing Knowledge about the problem situation


      Certainty                Risk             Uncertainty

       Only 1 state       More than one       States of nature
       of nature          state of nature     may be unknown,
                          with known          or a least their
                          probabilities       probabilities are
                                              unknown.

© 2011 Lew Hofmann
Payoff Tables
                              Under Uncertainty

          States of Nature
                               Bear              Level            Bull
                               Market            Market           Market
               Alternatives


                Stock A             400               500               600
                Stock B             200               400             1100
                Stock C             100               500               900


       With uncertainty, you don’t know the probabilities for the states of nature.
© 2011 Lew Hofmann
Payoff Tables
                        Under Uncertainty

                     • Maximax
                       • The optimist’s approach
                     • Maximin
                       • The pessimist’s approach
                     • Minimax Regret
                       • Another pessimistic approach

© 2011 Lew Hofmann
Maximax Approach
                          Pick the best of the best payoffs

                         Bear      Level      Bull
                         Market    Market     Market

               Stock A     400        500        600
               Stock B     200        400        1100
               Stock C     100        500        900



© 2011 Lew Hofmann
Maximin Approach
                          Pick the Best of the Worst payoffs


                          Bear      Level      Bull
                          Market    Market     Market

                Stock A     400        500        600
                Stock B     200        400       1100
                Stock C     100        500        900



© 2011 Lew Hofmann
Minimax Regret Approach
                     Minimizes the regret you would have from making the wrong choice.


                              Bear             Level            Bull
                              Market           Market           Market

              Stock A              400              500              600
                                        0                 0             500
              Stock B              200              400             1100
                                      200              100                 0
              Stock C              100              500              900
                                      300                 0              200

           Determine the maximum regret, if any, you could have for each payoff.

© 2011 Lew Hofmann
Regret Matrix
                                  Compute total regrets for each alternative
                               and select the one with the smallest total regret.



                     Bear           Level           Bull
                     Market         Market          Market

      Stock A              0               0            500             500
      Stock B            200             100              0             300
      Stock C            300               0            200             500
          Add across each row to get the total regret for each alternative.
          Pick the alternative that has the LEAST regret.
© 2011 Lew Hofmann
Expected Value Analysis
                                      Decision Making Under Risk!

                                     Bear     Level     Bull
                                     Market   Market    Market
                     Probabilities
                                        .2       .6         .2
                Stock A                400       500       600
                Stock B                200       400       1100
                Stock C                100       500       900



© 2011 Lew Hofmann
Expected Value Analysis
                                       Computing Expected Values

                                     Bear          Level      Bull       EV
                                     Market        Market     Market
                     Probabilities
                                        .2            .6         .2
                 Stock A              400x.2        500x.6     600x.2
                                             =80       =300       =120 500
                 Stock B              200x.2        400x.6     1100x.2
                                             =40       =240       =220 500
                 Stock C              100x.2        500x.6     900x.2
                                             =20       =300       =180 500




© 2011 Lew Hofmann
Expected Value Analysis
                             using the Excel Solver




                     Why does the solver model pick stock A?
                     (All three have the same expected value!)
© 2011 Lew Hofmann
Probability Distributions
                                   as a measure of risk.
             Probabilities               B   CA
                .6


               .5                                       Probability
                                                        distributions for
               .4                                       the alternatives
               .3

                         C       B       A         A              C        B
               .2


               .1



                         100 200 300 400     500   600 700   800 900 1000 1100   Expected Payoffs
                                     A
                             B
                     C
© 2011 Lew Hofmann
Standard Deviation
                                      as a measure of risk
                                  The lower the standard deviation,
                     the less likely it is that payoffs will deviate from the mean.

                     Alternative                    Standard Deviation

                       Stock A                                 63.25

                       Stock B                                316.93

                       Stock C                                252.98

© 2011 Lew Hofmann
Coefficient of Variation

           • Standard Deviation only works as a measure
             of risk when the expected values you obtain
             are relatively similar.

           • Coefficient of Variation must be used to
             measure risk when the expected values are
             widely different.



© 2011 Lew Hofmann
Using Coefficient of Variation
                                                         Standard Deviation
                 Coefficient of Variation =
                                                            Expected Value


                                                       Expected Coeff. Of
                               Std. Dev.
                                                         Value  Variation

          Stock A                   63.25                    500                 0.1265

          Stock B                 316.93                     500                0.63386

          Stock C                 252.98                     500                0.50596
     Since the expected values are the same in this example, there is no need to use Coefficient of Variation.
© 2011 Lew Hofmann
Using Coefficient of Variation


                 Expected                    Standard           Coefficient
                                  R.O.I
                  Value                      Deviation          of Variation
            X        100          15%            23.5                .235
            Y 100,000             15%          12,600                .126


         Smaller coefficient of variation indicates less risk!

    In this example the Expected Values of the alternatives are widely different, so we need to
    use Coefficient of Variation to make our comparison.

© 2011 Lew Hofmann
MaxiMin Decision
                                     (another example)

                                 Events
                            (Uncertain Demand)
           Alternatives       Low       High
           Small facility      200        270
           Large facility      160        800
           Do nothing            0          0

      1. Look at the payoffs for each alternative and identify the
         lowest payoff for each.
      2. Choose the alternative that has the highest of these.
         (the maximum of the minimums)
© 2011 Lew Hofmann
MaxiMax Decision

                                 Events
                            (Uncertain Demand)
           Alternatives       Low       High
           Small facility      200        270
           Large facility      160        800
           Do nothing            0          0

      1. Look at the payoffs for each alternative and identify the
         “highest” payoff for each.
      2. Choose the alternative that has the highest of these.
         (the maximum of the maximums)
© 2011 Lew Hofmann
MiniMax Regret

                                Events
                           (Uncertain Demand)
         Alternatives         Low       High
         Small facility        200       270
         Large facility        160       800
         Do nothing              0         0

    Look at each payoff and ask yourself, “If I end up here, do
    I have any regrets?”
       Your regret, if any, is the difference between that payoff
       and the best choice you could have made with a different
       alternative, given the same state of nature (event).
© 2011 Lew Hofmann
MiniMax Regret

                                        Events
                                   (Uncertain Demand)
           Alternatives             Low         High
           Small facility            200          270
           Large facility            160          800
           Do nothing                  0            0

        If you chose a small               If you chose a large facility and
        facility and demand is             demand is low, you regret you didn’t
        low, you have zero                 build a small facility. Your regret is
        regret. You could not              40, which is the difference between
        have done better with              the 160 you got and the 200 you
        a different alternative.           could have gotten.
© 2011 Lew Hofmann
MiniMax Regret

                                  Events                If you chose a small
                             (Uncertain Demand)         facility and demand is
                                                        high, you forgo the
           Alternatives        Low            High      higher payoff of 800,
                                                        and thus have a
           Small facility      200            270       regret of 530.
           Large facility      160            800
           Do nothing            0              0

                            Regret Matrix            Events
    Building a large         Alternatives       Low      High      Total
                                                                   Regrets
    facility offers the      Small facility       0       530        530
    least regret.            Large facility      40         0       40
                             Do nothing         200       800      1000
© 2011 Lew Hofmann
Expected Value
                                 Decision Making under Risk
                     Multiply each payoff times the probability of
                     occurrence its associated event.

                                Events
  Alternatives               Low       High
            (0.4)            (0.6)
  Small facility              200        270   200*0.4 + 270*0.6 = 242
  Large facility              160        800   160*0.4 + 800*0.6 = 544
  Do nothing                     0         0

    Select the alternative with the highest weighted payoff.

© 2011 Lew Hofmann
Decision Trees

            • Decision Trees are schematic models
              of alternatives available along with
              their possible consequences.
            • They are used in sequential decision
              situations.
            • Decision points are represented by
              squares.
            • Event points (states of nature) are
              represented by circles.
© 2011 Lew Hofmann
Decision Trees

                                                                      E1& Probability
                                                                                              Payoff 1
                                                                      E2& Probability         Payoff 2
                                                  1
                                              e
                                          ativ                        E3& Probability         Payoff 3
                                       rn
                                  Alte                                                   Alternative 3
                                                                                                         Payoff 1
                                                                                         Alternative 4
                            1                                              2                             Payoff 2
                                                                           ty
                          1st    Al                                  bi li               Alternative 5
                        decision
                                    te
                                       rn                         ba          Possible                   Payoff 3
                                         at                    Pro        2nd decision
                                           iv              &
                                             e            E1
                                                      2
                                                                      E2& Probability
         = Event node                                                                         Payoff 1
                                                                      E3& Probability         Payoff 2
         = Decision node


© 2011 Lew Hofmann
.2   $400 x .2 = $80
                         Bear Market

                         Level Market   .6                       $500
                                             $500 x .6 = $300

           Buy stock A                  .2
                         Bull Market         $600 x .2 = $120

                         Bear Market    .2   $200 x .2 = $40

           Buy stock B   Level Market   .6                       $500
                                             $400 x .6 = $240
                         Bull Market    .2
                                             $1100 x .2 = $220

                         Bear Market    .2   $100 x .2 = $20
           Buy stock C
                         Level Market   .6   $500 x .6 = $300    $500

                         Bull Market    .2
                                             $900 x .2 = $180


© 2011 Lew Hofmann
Decision Trees

         •After drawing a decision tree, we solve it by working
         from right to left, starting with decisions furthest to the
         right, and calculating the expected payoff for each of
         its possible paths.

         • We pick the alternative for that decision that has the
         best expected payoff.

         •We “saw off,” or “prune,” the branches not chosen by
         marking two short lines through them.

            •The decision node’s expected payoff is the one
            associated with the single remaining branch.
© 2011 Lew Hofmann
Sample Problem
  A retailer must decide whether to build a small or a large facility at a new
  location. Demand can either be low or high, with the probabilities
  estimated to be 0.4 and 0.6 respectively.

  If a small facility is built and demand is high, the manager may choose
  not to expand (payoff = $223,000) or expand (payoff = $270,000)
  However, if demand is low, there is no reason to expand. (payoff =
  $200,000)

  If a large facility is built and demand is low, the retailer can do nothing
  ($40,000) or stimulate demand by advertising. Advertising is estimated to
  have a 0.3 chance of a modest response ($20,000) and a 0.7 chance of a
  large response ($220,000).

  If a large facility is built and demand is high, the payoff is $800,000.
© 2011 Lew Hofmann
Drawing the Tree

                                               A retailer must decide whether to build
                                               a small or a large facility at a new
                               ty
                         ci li                 location.
                 l    fa
               al
             Sm

                                    There are two choices:
       1                            Build a small facility or
             La                     build a large facility.
                rg
                  e
                      fa
                         ci
                            lit
                                y




© 2011 Lew Hofmann
The “event” (state of
   nature) in this example
                                             Drawing the Tree
   is demand. It can be
   either high or low.
                                                    Low demand [0.4]
                                                                       $200


                                     Hi
                                        gh
                                ty         d
                           i li         [0 em
                          c               .6 an        Don’t expand
                  l    fa                   ]   d
                al                                                     $223
              Sm                             2            Expand
                                                                       $270
        1
              La
                 rg                     Demand can either be small or large, with the
                   e
                       fa               probabilities estimated to be 0.4 and 0.6 respectively.
                          ci
                             lit
                                 y      If a small facility is built and demand is high, the
                                        manager may choose not to expand (payoff =
                                        $223,000) or expand (payoff = $270,000) However, if
                                        demand is low, there is no reason to expand. (payoff
                                        = $200,000)
© 2011 Lew Hofmann
If a large facility is built and
demand is low, the retailer can do
nothing ($40,000) or stimulate
demand by advertising.
Advertising is estimated to have a
                                              Completed Drawing
0.3 chance of a modest response
                                                                                       This is the completed tree.
($20,000) and a 0.7 chance of a
                                                         Low demand [0.4]              Now we start pruning it
large response ($220,000).                                                   $200      from the right. We will
                                                                                       begin with decision #3.
                                          Hi
                                             gh
                                ty              d
                           i li              [0 em
                       fa
                          c                    .6 an
                                                 ]
                                                             Don’t expand               The state of nature for
                   l                                 d
                al                                                           $223       the 3rd decision is the
              Sm                                  2                                     possible response to the
                                                                Expand
                                                                                        advertising
                                                                             $270
                                                              Do nothing
        1
              La                                                             $40
                 rg                                            Advertise
                   e                          d                                     Modest response [0.3]
                       fa                   an    3                                                          $20
                          ci              m
                             lit
                                 y      de 4]
                                       w 0.
                                     Lo [                                           Sizable response [0.7]
                                                                                                             $220

                                                                                    If a large facility is built
                                                                                    and demand is high, the
                                                         High demand [0.6]
                                                                             $800   payoff is $800,000.
© 2011 Lew Hofmann
Solving Decision #3
                                                          Low demand [0.4]
                                                                              $200


                                           Hi
                                              gh
                                ty               d
                           i li               [0 em
                          c                     .6 an         Don’t expand
                  l    fa                         ]   d
                al                                                            $223
              Sm                                   2             Expand
                                                                              $270
                                                               Do nothing
        1                                                                                 0.3 x $20 = $6
              La                                                              $40
                 rg                                             Advertise
                   e                           d                                     Modest response [0.3]
                       fa                   an     3                                                          $20
                          ci              m
                             lit
                                 y      de 4]
                                       w 0.
The 40% probability                  Lo [                                            Sizable response [0.7]
of low demand is                                     $6 + $154 = $160                                         $220
not yet considered                                                                       0.7 x $220 = $154
since it is the same
for both advertising                                      High demand [0.6]
© 2011of nature.
states Lew Hofmann                                                            $800
Solving Decision #3
                                                     Low demand [0.4]
                                                                          $200


                                      Hi
                                         gh                                       We eliminate the “do
                        ty                  d
                     ili                 [0 em                                    nothing” option since it has a
                   ac                      .6 an
                                             ]
                                                         Don’t expand
                 lf                              d                                lower payoff than does
               al                                                         $223
            Sm                                                                    advertising.
                                              2             Expand
                                                                          $270
                                                          Do nothing
      1
            La                                                            $40
               rg                                          Advertise
                 e                         d                                     Modest response [0.3]
                     fa                  an   3                                                           $20
                       ci              m
                          lit
                              y      de 4]
                                    w 0.     $160
                                  Lo [                                           Sizable response [0.7]
                                                                         $160                             $220



                                                     High demand [0.6]
© 2011 Lew Hofmann                                                        $800
Here there is no state of
  nature involved with
  expanding or not expanding.
                                             Solving Decision #2
  They are simply choices if we
  end up with high demand.
                                                        Low demand [0.4]
                                                                            $200


                                         Hi
                                            gh
                               ty              d
                          i li              [0 em                                     Expanding has a
                         c                    .6 an         Don’t expand
                 l    fa                        ]   d                                 higher expected
               al                                                           $223
             Sm                                                                       value than not
                                                 2             Expand                 expanding.
                                              $270           Do nothing
                                                                            $270
       1
             La                                                             $40
                rg                                            Advertise
                  e                          d                                     Modest response [0.3]
                      fa                   an    3                                                          $20
                         ci              m
                            lit
                                y      de 4]
                                      w 0.     $160
                                    Lo [                                           Sizable response [0.7]
                                                                          $160                              $220



                                                        High demand [0.6]
© 2011 Lew Hofmann                                                          $800
Low demand expected value of
 $80 is added to the high
 demand expected value of $162                  Solving Decision #1
                                                           Low demand [0.4]
                                                                               $200 x 0.4 = $80
                                    $242
                                            Hi
                                               gh

                         ci li
                               ty                 d
                                               [0 em
                                                 .6 an         Don’t expand
                                                                                       $242
                  l   fa                           ]   d
               al                                                              $223
             Sm                                     2             Expand
                                                 $270                          $270 x 0.6 = $162
                                                                Do nothing
       1
             La                                                                $40
                rg                                               Advertise
                  e                               d                                   Modest response [0.3]
                      fa                       an     3                                                        $20
                         ci                m
                            lit
                                y        de 4]
                                             .      $160
                                      Low [0
                                                                                      Sizable response [0.7]
                                                                             $160                              $220



                                                           High demand [0.6]
© 2011 Lew Hofmann                                                             $800
Solving Decision #1
                                                           Low demand [0.4]
                                                                               $200      The expected value of
                                    $242                                                 high demand for the large
                                            Hi
                                                                                         facility ($480) is added to
                                               gh                                        the expected value of low
                               ty                 d
                          i li                 [0 em                                     demand for the large
                         c                       .6 an         Don’t expand
                  l   fa                           ]   d                                 facility ($64).
               al                                                              $223
             Sm                                     2             Expand
                                                 $270           Do nothing
                                                                               $270
       1
             La                                                                $40
                rg                                               Advertise
                  e                               d                                   Modest response [0.3]
                      fa                        an    3                                                        $20
                         ci                  m
                            lit
                                y          de 4]
                                              .     $160
                                       Lo w [0
                                                                                      Sizable response [0.7]
                                               0.4 x $160 = $64              $160                              $220



                                    $544                   High demand [0.6]
© 2011 Lew Hofmann                                                             $800 x 0.6 = $480
Solving Decision #1
                                                            Low demand [0.4]
                                                                                $200

                                                                                         The expected value of
                                             Hi                                          building a small facility
                                                gh
                             ty                    d                                     can now be compared to
                          ili $242              [0 em
                         c                        .6 an         Don’t expand             the expected value of
                 l    fa                            ]   d
               al                                                               $223     building a large facility.
             Sm                                      2             Expand
                                                  $270           Do nothing
                                                                                $270
       1
             La                                                                 $40
                rg                                                Advertise
                  e                                d                                   Modest response [0.3]
                      fa                        an     3                                                        $20
     $544                ci
                            lit
                                y
                                            m
                                          de 4]
                                              .
                                        ow [0        $160
                                       L                                               Sizable response [0.7]
                                                                              $160                              $220


                                    $544                    High demand [0.6]
                                                                                $800
© 2011 Lew Hofmann
Advantages of
                         Decision Trees
            • Gives structure to a problem situation
            • Visual representation of the options
            • Forces management to consider each
              alternative and compare them
            • Optimum courses of action are apparent.
            • The only technique for dealing with multiple
              (sequential) decisions.


© 2011 Lew Hofmann
Disadvantages of
                               Decision Trees
               • Many problems are too complex for
                 visual display
                     • Complex trees are only computational
               • Subject to estimation errors
                     (As with any probabilistic decision tool)
               • Only as good as the data used.
                     (True with any model.)


© 2011 Lew Hofmann
Homework Assignment #1
                            Six problems: Due in class next week this time.

            1. Breakeven
            2. Two Processes
            Recommend using the Excel Solver for the above problems.
            3. Preference Matrix
            4. Payoff Table
            5. Decision-Tree problem #1 (a,b)
            6. Decision-Tree problem #2 (a,b)
            Do these manually. On the exam you will not have the use of the
            computer program for analyzing preference matrices, payoff tables or
            decision trees. Doing these problems on the computer may NOT adequately
            prepare you for doing the problems on the exams.
© 2011 Lew Hofmann
1. Break Even Analysis
   Mary Williams, owner of Williams Products, is evaluating whether to
   introduce a new product line. After thinking through the production
   process and the costs of raw materials and equipment, she estimates the
   variable costs of each unit produced and sold to be $6 and the fixed costs
   per year at $60,000. (Solver won’t provide answers to b, c, or d.)

   a.If the selling price is set at $18 each, how many units must be produced
   and sold for Williams to break even?
   b.Williams forecasts sales of 10,000 units for the first year if the selling
   price is $14 each. What would be the total contribution to profits from this
   new product during the first year?
   c.If the selling price is set at $12.50, forecast sales is 15,000 units. Which
   pricing strategy ($14 or $12.50) would result in the greater total
   contribution to profits?
   d.What other considerations would be crucial to the final decision about
   making and marketing the new product?
© 2011 Lew Hofmann
2. Two Processes
                                       Use Excel Solver


               Gabriel Manufacturing must implement a manufacturing
               process that reduces the amount of toxic by-products. Two
               processes have been identified that provide the same level of
               toxic by-product reduction. The first process would incur
               $300,000 of fixed costs and $600 per unit of variable costs. The
               second process has fixed costs of $120,000 and variable costs
               of $900 per unit.

               a.What is the break-even quantity beyond which the first
               process is more attractive?
               b.What is the difference in total cost if the quantity produced is
               800 units? (You can either estimate this from the solver solution
               graph, or use the formula given in slide #21.)

© 2011 Lew Hofmann
3. Preference Matrix
            You can use the Solver software or do it on a spreadsheet.

   Axel Express, Inc. collected the following information on two possible
   locations for a new warehouse (1 = poor, 10 = excellent).




     a. Which location, A or B, should be chosen on the basis of the total
        weighted score?
     b. If the factors were weighted equally, would the choice change?
© 2011 Lew Hofmann
4. Payoff Table
      You can use the Solver software or do it on a spreadsheet, but you
            will need to know how to solve it manually on the test.
    Build-Rite Construction has received favorable publicity from guest
    appearances on a public TV home improvement program. Public TV
    programming decisions seem to be unpredictable, so Build-Rite cannot
    estimate the probability of continued benefits from its relationship with
    the show. Demand for home improvements next year may be either low
    or high. But they must decide now whether to hire more employees, do
    nothing, or develop subcontracts with other home improvement
    contractors. Build-Rite has developed the following payoff table.

             Alternative       Low        Moderate         High
            Hire            ($250,000)     $100,000      $625,000
            Subcontract     $100,000       $150,000      $415,000
            Do Nothing       $ 50,000      $ 80,000      $300,000


      Which alternative is best, according to each of the following criteria?
      a. Maximin
© 2011 Lew Hofmann
                               b. Maximax               c. Minimax regret
5. Decision Tree #1
                      Do this manually (no computer).
      A manager is trying to decide whether to buy one machine or two. If
  only one is purchased, and demand proves to be excessive, the second
  machine can be purchased later. Some sales will be lost, however,
  because the lead time for producing this type of machine is six months. In
  addition, the cost per machine will be lower if both are purchased at the
  same time. The probability of low demand is estimated to be 0.20. The
  after-tax net present value of the benefits from purchasing the two
  machines together is $90,000 if demand is low, and $180,000 if demand is
  high.
      If one machine is purchased and demand is low, the net present value
  is $120,000. If demand is high, the manager has three options. Doing
  nothing has a net present value of $120,000; subcontracting, $160,000;
  and buying the second machine, $140,000.
      a.Draw a decision tree for this problem.
      b.How many machines should the company buy initially, and what is the
  expected payoff for this alternative?
© 2011 Lew Hofmann
6. Decision Tree Problem #2
                       Do this manually (no computer).
      A manager is trying to decide whether to build a small, medium, or large
  facility. Demand can be low, average, or high, with the estimated probabilities
  being 0.25, 0.40, and 0.35 respectively.
      A small facility is expected to earn an after-tax, net-present value of
  $18,000 if demand is low, and $75,000 if demand is medium or high.
  Expanding a small facility to medium size after demand is established as
  medium or high will only yield an after-tax net profit of $60,000. Expanding it
  to a large facility if demand is high, nets $125,000.
      Initially building a medium-sized facility and not expanding it would result
  in a $25,000 loss if demand is low, but net $140,000 in medium demand and
  $150,000 in high demand. Expanding to a large facility at that point would
  only net $145,000.
      Building a large facility will net $220,000 if demand is high; $125,000 if
  demand is medium, and is expected to lose $60,000 if demand is low.
      a.Draw an analyze a decision tree for this problem.
      b.What should management do to achieve the highest expected payoff?
© 2011 Lew Hofmann

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2 decision making

  • 2. Overview • Break-Even Analysis • Preference Matrices • Payoff Tables (Decision Tables) • Decision Trees © 2011 Lew Hofmann
  • 3. Break-Even Analysis • Break-even analysis is used to compare processes by finding the volume at which two different processes have equal total costs. • Break-even point is the volume at which total revenues equal total costs. • Variable costs (c) are costs that vary directly with the volume of output. (EG: material costs, labor, etc.) • Fixed costs (F) are those costs that remain constant with changes in output level. (EG: Insurance, rent, property taxes, etc.) © 2011 Lew Hofmann
  • 4. Break-Even Analysis • Gives you a comparison of Revenues and Total Costs over a range of operations/output. • Assumes all changes are linear • Fixed Costs (F) are assumed to be level and constant as output changes. • Variable Costs (c) are assumed to change linearly with output. • Revenues are assumed to change linearly with output. • In reality, no changes are linear, but the technique can still be helpful. © 2011 Lew Hofmann
  • 5. Break-Even Graph Total Revenues fi ts Pro Total Costs Dollars Break-Even Point s s Lo Fixed Costs Volume of Output (Q) © 2011 Lew Hofmann
  • 6. Break-Even Analysis in the real world. • Fixed costs increase incrementally as output capacity increases. • As capacity increases, periodic expansion of plant and equipment is required, insurance cost and taxes increase… • Variable Cost increase is curvilinear as output production increases. • As you purchase greater quantities of materials, you usually get quantity discounts. • Revenue increase is curvilinear as output increases. • Quantity discounts are given to larger sales. © 2011 Lew Hofmann
  • 7. The Complications of Non-linearity Dollars Variable Costs Fixed Costs Volume of Output (Q) © 2011 Lew Hofmann
  • 8. Break-Even Analysis (You don’t need the formula for exams.) • Q is the volume in units • c is the variable cost per unit • F is the total fixed costs • p is the revenue per unit • cQ is the total variable cost. (Variable cost per unit x Volume) • Total cost = F + cQ (Fixed costs + total Variable costs) • Total revenue = pQ (Revenue per unit x Volume) • Break even is where Total Revenue = Total costs: pQ = F + cQ © 2011 Lew Hofmann
  • 9. Break-Even Analysis can tell you… ...if a forecast sales volume is sufficient to make a profit, or at least cover your costs. ...how low your variable cost per unit must be to break even, given current product price and sales-volume forecast. ...what the fixed cost need to be to break even. ...how price levels affect the break-even volume. © 2011 Lew Hofmann
  • 10. Hospital Example A hospital is considering a new procedure to be offered, billed at $200 per patient. The fixed cost (F) per year is… $100,000, with variable costs at $100 per patient. How many patients do they need to cover their costs? (I.E. what is the break-even level for this service?) Q = F / (p - c) = 100,000 / (200-100) = 1,000 patients Where Q = total # of patients; F = fixed costs; p = revenue per unit; c = variable costs per patient © 2011 Lew Hofmann
  • 11. Using Excel Solver • Select the Break-Even solver model on the L-Drive (under my name) • Select MGT 360 © 2011 Lew Hofmann
  • 12. Using Excel Solver cont. • Select Excel Solver Models • Select the Break-Even Analysis model. © 2011 Lew Hofmann
  • 13. Enabling the Macros Mac PC © 2011 Lew Hofmann
  • 14. Running The Model • You will get this screen whether you enable the macros or not, but your answer won’t be correct if you don’t enable them. © 2011 Lew Hofmann
  • 15. Using the Excel Solver, enter the data requested in the yellow blocks, and the answer will appear in the green block, along with the chart. Total Revenue Total Costs © 2011 Lew Hofmann
  • 16. Hospital Example (solved using graphical method) 40,000 – Quantity Total Annual Total Annual 30,000 – (patients) Cost ($) Revenue ($) (Q) (100,000 + 100Q) (200Q) Dollars 20,000 – 0 100,000 0 2000 300,000 400,000 10,000 – 0– | | | | 500 1000 1500 2000 Patients (Q) © 2011 Lew Hofmann
  • 17. Quantity Total Annual Total Annual (patients) Cost ($) Revenue ($) (Q) (100,000 + 100Q) (200Q) 0 100,000 0 2000 300,000 400,000 40,000 – (2000, 40,000) 30,000 – Total annual revenues 20,000 – DOLLARS 10,000 – 0– | | | | 500 1000 1500 2000 Patients (Q) © 2011 Lew Hofmann
  • 18. Quantity Total Annual Total Annual (patients) Cost ($) Revenue ($) (Q) (100,000 + 100Q) (200Q) 0 100,000 0 2000 300,000 400,000 40,000 – (2000, 40,000) 30,000 – Total annual revenues (2000, 30,000) 20,000 – Total annual costs DOLLARS 10,000 – 0– Fixed costs | | | | 500 1000 1500 2000 Patients (Q) © 2011 Lew Hofmann
  • 19. Quantity Total Annual Total Annual (patients) Cost ($) Revenue ($) (Q) (100,000 + 100Q) (200Q) 0 100,000 0 2000 300,000 400,000 40,000 – (2000, 40,000) Profits 30,000 – Total annual revenues (2000, 30,000) 20,000 – Total annual costs DOLLARS Break-even quantity is 1000 patients 10,000 – 0– Loss Fixed costs | | | | 500 1000 1500 2000 Patients (Q) © 2011 Lew Hofmann
  • 20. Per-patient cost of the procedure. Sensitivity Analysis pQ – (F + cQ) Total annual revenues 200(1500) ––[100,000 + 100(1500)] 40,000 = $5,000 profit Profits 30,000 – Total annual costs 20,000 – DOLLARS Forecast (Q) = 1,500 10,000 – 0– Loss Fixed costs | | | | 500 1000 1500 2000 Patients (Q) © 2011 Lew Hofmann
  • 21. Two Processes and Make-or-Buy Decisions • Breakeven analysis can be used to choose between two different processes • Also can be used to decide between using an internal process or outsourcing that process service. • The solution finds the point at which the total costs of each of the two processes are equal. • A forecast of sales (volume level) is then applied to see which alternative (process) has the lowest cost for that volume. © 2011 Lew Hofmann
  • 22. Two-Process Example • Process #1 fixed costs for making widgets is $12,000, and the variable cost is $1.50 per unit. • Process #2 fixed costs for making widgets is $2400 and the variable cost is $2.00 per unit. • If expected demand is 25,000 widgets, which process is less expensive? © 2011 Lew Hofmann
  • 23. Breakeven for Two Processes For any volume above 19,200 units, Process #1 should be used. © 2011 Lew Hofmann
  • 24. Fm – Fb Q= cb – cm Breakeven for 12,000 – 2,400 Q= Two Processes 2.0 – 1.5 Q = 19,200 © 2011 Lew Hofmann
  • 25. Preference Matrix • An analysis that allows you to rate alternatives by quantifying tangible and/or intangible criteria. • Criteria are ranked and weighted for each alternative being evaluated. • Each score is weighted according to its perceived importance to you, with the total weights typically equaling 100. • Thus it measures your preference. • Alternative with highest sum of the weighted scores is the one you most prefer. © 2011 Lew Hofmann
  • 26. Using the Preference Matrix (A hypothetical example) • Problem: Where to go to dinner. • Possible Criteria: • Price • Quality • Distance • Atmosphere • Type of food © 2011 Lew Hofmann
  • 27. Weighting the Criteria Criteria Weight Price 4 Quality 1 Distance 3 Atmosphere 1 Type of food 1 These are the criteria I selected, and the weights are how important each criteria is relative to the other criteria. I used a scale of 1-10 (1 being 10% of the weight), but any scale can be used. © 2011 Lew Hofmann
  • 28. Evaluating McDonalds Criteria Weight Eval. Score (w) (e) (w)(e) Price 4 10 40 Quality 1 2 2 Distance 3 8 24 Atmosphere 1 2 2 Type of food 1 5 5 73 For simplicity, the valuation scale should be the same as the one for the weights. Evaluations are subjective, and can be individual preference or group-consensus. The score of 73 is used to compare with the scores from other options. © 2011 Lew Hofmann
  • 29. Preference Matrix (New product evaluation) Management decides that a product Threshold score = 800 evaluation must have a total score of at least 800 to be acceptable. Performance Weights Scores Weighted Scores Criterion (A ) (B ) (A x B ) Market potential Unit profit margin Operations compatibility Competitive advantage Investment requirement Project risk © 2011 Lew Hofmann
  • 30. Preference Matrix Establishing the criteria weights Threshold score = 800 Performance Weights Scores Weighted Scores Criterion (A ) (B ) (A x B ) Market potential 30 In this example, Unit profit margin 20 the most weight Operations compatibility 20 is given to a Competitive advantage 15 product’s market Investment requirement 10 potential. Project risk 5 © 2011 Lew Hofmann
  • 31. Preference Matrix Rating a product These are the ratings for one of Threshold score = 800 the products being considered. Performance Weight Score Weighted Score Criterion (A ) (B ) ( A x B) Market potential 30 8 Unit profit margin 20 10 Operations compatibility 20 6 Competitive advantage 15 10 Investment requirement 10 2 Project risk 5 4 © 2011 Lew Hofmann
  • 32. Preference Matrix Threshold score = 800 Performance Weight Score Weighted Score Criterion (A ) (B ) (A x B ) Market potential 30 8 240 Unit profit margin 20 10 200 Operations compatibility 20 6 120 Competitive advantage 15 10 150 Investment requirement 10 2 20 Project risk 5 4 20 © 2011 Lew Hofmann Total weighted score = 750
  • 33. Preference Matrix Score does not meet the Threshold score = 800 threshold and is rejected. Performance Weight Score Weighted Score Criterion (A ) (B ) ( A x B) Market potential 30 8 240 Unit profit margin 20 10 200 Operations compatibility 20 6 120 Competitive advantage 15 10 150 Investment requirement 10 2 20 Project risk 5 4 20 © 2011 Lew Hofmann Weighted score = 750
  • 34. © 2011 Lew Hofmann
  • 35. Decision-Making Terminology • Alternatives • Possible solutions or alternatives to a problem. • States of Nature (Chance Events) • Events effecting the outcome, but which the decision-maker cannot control. • EG: What the stock market is going to do. • Payoffs • Profits, losses, costs, etc. that result from implementing an alternative. © 2011 Lew Hofmann
  • 36. Decision-Making Contexts • Certainty • Only one state of nature can occur. • You have complete knowledge about the outcome. (Break-even analysis is decision making under certainty.) • Risk • Two or more states of nature • You know the probabilities of their occurrence (Expected-value analysis is decision making under risk.) • Uncertainty • The number of states of nature may be unknown. • Probabilities of occurrence are unknown. (Payoff tables are a good example.) © 2011 Lew Hofmann
  • 37. A Continuum of Awareness Decreasing Knowledge about the problem situation Certainty Risk Uncertainty Only 1 state More than one States of nature of nature state of nature may be unknown, with known or a least their probabilities probabilities are unknown. © 2011 Lew Hofmann
  • 38. Payoff Tables Under Uncertainty States of Nature Bear Level Bull Market Market Market Alternatives Stock A 400 500 600 Stock B 200 400 1100 Stock C 100 500 900 With uncertainty, you don’t know the probabilities for the states of nature. © 2011 Lew Hofmann
  • 39. Payoff Tables Under Uncertainty • Maximax • The optimist’s approach • Maximin • The pessimist’s approach • Minimax Regret • Another pessimistic approach © 2011 Lew Hofmann
  • 40. Maximax Approach Pick the best of the best payoffs Bear Level Bull Market Market Market Stock A 400 500 600 Stock B 200 400 1100 Stock C 100 500 900 © 2011 Lew Hofmann
  • 41. Maximin Approach Pick the Best of the Worst payoffs Bear Level Bull Market Market Market Stock A 400 500 600 Stock B 200 400 1100 Stock C 100 500 900 © 2011 Lew Hofmann
  • 42. Minimax Regret Approach Minimizes the regret you would have from making the wrong choice. Bear Level Bull Market Market Market Stock A 400 500 600 0 0 500 Stock B 200 400 1100 200 100 0 Stock C 100 500 900 300 0 200 Determine the maximum regret, if any, you could have for each payoff. © 2011 Lew Hofmann
  • 43. Regret Matrix Compute total regrets for each alternative and select the one with the smallest total regret. Bear Level Bull Market Market Market Stock A 0 0 500 500 Stock B 200 100 0 300 Stock C 300 0 200 500 Add across each row to get the total regret for each alternative. Pick the alternative that has the LEAST regret. © 2011 Lew Hofmann
  • 44. Expected Value Analysis Decision Making Under Risk! Bear Level Bull Market Market Market Probabilities .2 .6 .2 Stock A 400 500 600 Stock B 200 400 1100 Stock C 100 500 900 © 2011 Lew Hofmann
  • 45. Expected Value Analysis Computing Expected Values Bear Level Bull EV Market Market Market Probabilities .2 .6 .2 Stock A 400x.2 500x.6 600x.2 =80 =300 =120 500 Stock B 200x.2 400x.6 1100x.2 =40 =240 =220 500 Stock C 100x.2 500x.6 900x.2 =20 =300 =180 500 © 2011 Lew Hofmann
  • 46. Expected Value Analysis using the Excel Solver Why does the solver model pick stock A? (All three have the same expected value!) © 2011 Lew Hofmann
  • 47. Probability Distributions as a measure of risk. Probabilities B CA .6 .5 Probability distributions for .4 the alternatives .3 C B A A C B .2 .1 100 200 300 400 500 600 700 800 900 1000 1100 Expected Payoffs A B C © 2011 Lew Hofmann
  • 48. Standard Deviation as a measure of risk The lower the standard deviation, the less likely it is that payoffs will deviate from the mean. Alternative Standard Deviation Stock A 63.25 Stock B 316.93 Stock C 252.98 © 2011 Lew Hofmann
  • 49. Coefficient of Variation • Standard Deviation only works as a measure of risk when the expected values you obtain are relatively similar. • Coefficient of Variation must be used to measure risk when the expected values are widely different. © 2011 Lew Hofmann
  • 50. Using Coefficient of Variation Standard Deviation Coefficient of Variation = Expected Value Expected Coeff. Of Std. Dev. Value Variation Stock A 63.25 500 0.1265 Stock B 316.93 500 0.63386 Stock C 252.98 500 0.50596 Since the expected values are the same in this example, there is no need to use Coefficient of Variation. © 2011 Lew Hofmann
  • 51. Using Coefficient of Variation Expected Standard Coefficient R.O.I Value Deviation of Variation X 100 15% 23.5 .235 Y 100,000 15% 12,600 .126 Smaller coefficient of variation indicates less risk! In this example the Expected Values of the alternatives are widely different, so we need to use Coefficient of Variation to make our comparison. © 2011 Lew Hofmann
  • 52. MaxiMin Decision (another example) Events (Uncertain Demand) Alternatives Low High Small facility 200 270 Large facility 160 800 Do nothing 0 0 1. Look at the payoffs for each alternative and identify the lowest payoff for each. 2. Choose the alternative that has the highest of these. (the maximum of the minimums) © 2011 Lew Hofmann
  • 53. MaxiMax Decision Events (Uncertain Demand) Alternatives Low High Small facility 200 270 Large facility 160 800 Do nothing 0 0 1. Look at the payoffs for each alternative and identify the “highest” payoff for each. 2. Choose the alternative that has the highest of these. (the maximum of the maximums) © 2011 Lew Hofmann
  • 54. MiniMax Regret Events (Uncertain Demand) Alternatives Low High Small facility 200 270 Large facility 160 800 Do nothing 0 0 Look at each payoff and ask yourself, “If I end up here, do I have any regrets?” Your regret, if any, is the difference between that payoff and the best choice you could have made with a different alternative, given the same state of nature (event). © 2011 Lew Hofmann
  • 55. MiniMax Regret Events (Uncertain Demand) Alternatives Low High Small facility 200 270 Large facility 160 800 Do nothing 0 0 If you chose a small If you chose a large facility and facility and demand is demand is low, you regret you didn’t low, you have zero build a small facility. Your regret is regret. You could not 40, which is the difference between have done better with the 160 you got and the 200 you a different alternative. could have gotten. © 2011 Lew Hofmann
  • 56. MiniMax Regret Events If you chose a small (Uncertain Demand) facility and demand is high, you forgo the Alternatives Low High higher payoff of 800, and thus have a Small facility 200 270 regret of 530. Large facility 160 800 Do nothing 0 0 Regret Matrix Events Building a large Alternatives Low High Total Regrets facility offers the Small facility 0 530 530 least regret. Large facility 40 0 40 Do nothing 200 800 1000 © 2011 Lew Hofmann
  • 57. Expected Value Decision Making under Risk Multiply each payoff times the probability of occurrence its associated event. Events Alternatives Low High (0.4) (0.6) Small facility 200 270 200*0.4 + 270*0.6 = 242 Large facility 160 800 160*0.4 + 800*0.6 = 544 Do nothing 0 0 Select the alternative with the highest weighted payoff. © 2011 Lew Hofmann
  • 58. Decision Trees • Decision Trees are schematic models of alternatives available along with their possible consequences. • They are used in sequential decision situations. • Decision points are represented by squares. • Event points (states of nature) are represented by circles. © 2011 Lew Hofmann
  • 59. Decision Trees E1& Probability Payoff 1 E2& Probability Payoff 2 1 e ativ E3& Probability Payoff 3 rn Alte Alternative 3 Payoff 1 Alternative 4 1 2 Payoff 2 ty 1st Al bi li Alternative 5 decision te rn ba Possible Payoff 3 at Pro 2nd decision iv & e E1 2 E2& Probability = Event node Payoff 1 E3& Probability Payoff 2 = Decision node © 2011 Lew Hofmann
  • 60. .2 $400 x .2 = $80 Bear Market Level Market .6 $500 $500 x .6 = $300 Buy stock A .2 Bull Market $600 x .2 = $120 Bear Market .2 $200 x .2 = $40 Buy stock B Level Market .6 $500 $400 x .6 = $240 Bull Market .2 $1100 x .2 = $220 Bear Market .2 $100 x .2 = $20 Buy stock C Level Market .6 $500 x .6 = $300 $500 Bull Market .2 $900 x .2 = $180 © 2011 Lew Hofmann
  • 61. Decision Trees •After drawing a decision tree, we solve it by working from right to left, starting with decisions furthest to the right, and calculating the expected payoff for each of its possible paths. • We pick the alternative for that decision that has the best expected payoff. •We “saw off,” or “prune,” the branches not chosen by marking two short lines through them. •The decision node’s expected payoff is the one associated with the single remaining branch. © 2011 Lew Hofmann
  • 62. Sample Problem A retailer must decide whether to build a small or a large facility at a new location. Demand can either be low or high, with the probabilities estimated to be 0.4 and 0.6 respectively. If a small facility is built and demand is high, the manager may choose not to expand (payoff = $223,000) or expand (payoff = $270,000) However, if demand is low, there is no reason to expand. (payoff = $200,000) If a large facility is built and demand is low, the retailer can do nothing ($40,000) or stimulate demand by advertising. Advertising is estimated to have a 0.3 chance of a modest response ($20,000) and a 0.7 chance of a large response ($220,000). If a large facility is built and demand is high, the payoff is $800,000. © 2011 Lew Hofmann
  • 63. Drawing the Tree A retailer must decide whether to build a small or a large facility at a new ty ci li location. l fa al Sm There are two choices: 1 Build a small facility or La build a large facility. rg e fa ci lit y © 2011 Lew Hofmann
  • 64. The “event” (state of nature) in this example Drawing the Tree is demand. It can be either high or low. Low demand [0.4] $200 Hi gh ty d i li [0 em c .6 an Don’t expand l fa ] d al $223 Sm 2 Expand $270 1 La rg Demand can either be small or large, with the e fa probabilities estimated to be 0.4 and 0.6 respectively. ci lit y If a small facility is built and demand is high, the manager may choose not to expand (payoff = $223,000) or expand (payoff = $270,000) However, if demand is low, there is no reason to expand. (payoff = $200,000) © 2011 Lew Hofmann
  • 65. If a large facility is built and demand is low, the retailer can do nothing ($40,000) or stimulate demand by advertising. Advertising is estimated to have a Completed Drawing 0.3 chance of a modest response This is the completed tree. ($20,000) and a 0.7 chance of a Low demand [0.4] Now we start pruning it large response ($220,000). $200 from the right. We will begin with decision #3. Hi gh ty d i li [0 em fa c .6 an ] Don’t expand The state of nature for l d al $223 the 3rd decision is the Sm 2 possible response to the Expand advertising $270 Do nothing 1 La $40 rg Advertise e d Modest response [0.3] fa an 3 $20 ci m lit y de 4] w 0. Lo [ Sizable response [0.7] $220 If a large facility is built and demand is high, the High demand [0.6] $800 payoff is $800,000. © 2011 Lew Hofmann
  • 66. Solving Decision #3 Low demand [0.4] $200 Hi gh ty d i li [0 em c .6 an Don’t expand l fa ] d al $223 Sm 2 Expand $270 Do nothing 1 0.3 x $20 = $6 La $40 rg Advertise e d Modest response [0.3] fa an 3 $20 ci m lit y de 4] w 0. The 40% probability Lo [ Sizable response [0.7] of low demand is $6 + $154 = $160 $220 not yet considered 0.7 x $220 = $154 since it is the same for both advertising High demand [0.6] © 2011of nature. states Lew Hofmann $800
  • 67. Solving Decision #3 Low demand [0.4] $200 Hi gh We eliminate the “do ty d ili [0 em nothing” option since it has a ac .6 an ] Don’t expand lf d lower payoff than does al $223 Sm advertising. 2 Expand $270 Do nothing 1 La $40 rg Advertise e d Modest response [0.3] fa an 3 $20 ci m lit y de 4] w 0. $160 Lo [ Sizable response [0.7] $160 $220 High demand [0.6] © 2011 Lew Hofmann $800
  • 68. Here there is no state of nature involved with expanding or not expanding. Solving Decision #2 They are simply choices if we end up with high demand. Low demand [0.4] $200 Hi gh ty d i li [0 em Expanding has a c .6 an Don’t expand l fa ] d higher expected al $223 Sm value than not 2 Expand expanding. $270 Do nothing $270 1 La $40 rg Advertise e d Modest response [0.3] fa an 3 $20 ci m lit y de 4] w 0. $160 Lo [ Sizable response [0.7] $160 $220 High demand [0.6] © 2011 Lew Hofmann $800
  • 69. Low demand expected value of $80 is added to the high demand expected value of $162 Solving Decision #1 Low demand [0.4] $200 x 0.4 = $80 $242 Hi gh ci li ty d [0 em .6 an Don’t expand $242 l fa ] d al $223 Sm 2 Expand $270 $270 x 0.6 = $162 Do nothing 1 La $40 rg Advertise e d Modest response [0.3] fa an 3 $20 ci m lit y de 4] . $160 Low [0 Sizable response [0.7] $160 $220 High demand [0.6] © 2011 Lew Hofmann $800
  • 70. Solving Decision #1 Low demand [0.4] $200 The expected value of $242 high demand for the large Hi facility ($480) is added to gh the expected value of low ty d i li [0 em demand for the large c .6 an Don’t expand l fa ] d facility ($64). al $223 Sm 2 Expand $270 Do nothing $270 1 La $40 rg Advertise e d Modest response [0.3] fa an 3 $20 ci m lit y de 4] . $160 Lo w [0 Sizable response [0.7] 0.4 x $160 = $64 $160 $220 $544 High demand [0.6] © 2011 Lew Hofmann $800 x 0.6 = $480
  • 71. Solving Decision #1 Low demand [0.4] $200 The expected value of Hi building a small facility gh ty d can now be compared to ili $242 [0 em c .6 an Don’t expand the expected value of l fa ] d al $223 building a large facility. Sm 2 Expand $270 Do nothing $270 1 La $40 rg Advertise e d Modest response [0.3] fa an 3 $20 $544 ci lit y m de 4] . ow [0 $160 L Sizable response [0.7] $160 $220 $544 High demand [0.6] $800 © 2011 Lew Hofmann
  • 72. Advantages of Decision Trees • Gives structure to a problem situation • Visual representation of the options • Forces management to consider each alternative and compare them • Optimum courses of action are apparent. • The only technique for dealing with multiple (sequential) decisions. © 2011 Lew Hofmann
  • 73. Disadvantages of Decision Trees • Many problems are too complex for visual display • Complex trees are only computational • Subject to estimation errors (As with any probabilistic decision tool) • Only as good as the data used. (True with any model.) © 2011 Lew Hofmann
  • 74. Homework Assignment #1 Six problems: Due in class next week this time. 1. Breakeven 2. Two Processes Recommend using the Excel Solver for the above problems. 3. Preference Matrix 4. Payoff Table 5. Decision-Tree problem #1 (a,b) 6. Decision-Tree problem #2 (a,b) Do these manually. On the exam you will not have the use of the computer program for analyzing preference matrices, payoff tables or decision trees. Doing these problems on the computer may NOT adequately prepare you for doing the problems on the exams. © 2011 Lew Hofmann
  • 75. 1. Break Even Analysis Mary Williams, owner of Williams Products, is evaluating whether to introduce a new product line. After thinking through the production process and the costs of raw materials and equipment, she estimates the variable costs of each unit produced and sold to be $6 and the fixed costs per year at $60,000. (Solver won’t provide answers to b, c, or d.) a.If the selling price is set at $18 each, how many units must be produced and sold for Williams to break even? b.Williams forecasts sales of 10,000 units for the first year if the selling price is $14 each. What would be the total contribution to profits from this new product during the first year? c.If the selling price is set at $12.50, forecast sales is 15,000 units. Which pricing strategy ($14 or $12.50) would result in the greater total contribution to profits? d.What other considerations would be crucial to the final decision about making and marketing the new product? © 2011 Lew Hofmann
  • 76. 2. Two Processes Use Excel Solver Gabriel Manufacturing must implement a manufacturing process that reduces the amount of toxic by-products. Two processes have been identified that provide the same level of toxic by-product reduction. The first process would incur $300,000 of fixed costs and $600 per unit of variable costs. The second process has fixed costs of $120,000 and variable costs of $900 per unit. a.What is the break-even quantity beyond which the first process is more attractive? b.What is the difference in total cost if the quantity produced is 800 units? (You can either estimate this from the solver solution graph, or use the formula given in slide #21.) © 2011 Lew Hofmann
  • 77. 3. Preference Matrix You can use the Solver software or do it on a spreadsheet. Axel Express, Inc. collected the following information on two possible locations for a new warehouse (1 = poor, 10 = excellent). a. Which location, A or B, should be chosen on the basis of the total weighted score? b. If the factors were weighted equally, would the choice change? © 2011 Lew Hofmann
  • 78. 4. Payoff Table You can use the Solver software or do it on a spreadsheet, but you will need to know how to solve it manually on the test. Build-Rite Construction has received favorable publicity from guest appearances on a public TV home improvement program. Public TV programming decisions seem to be unpredictable, so Build-Rite cannot estimate the probability of continued benefits from its relationship with the show. Demand for home improvements next year may be either low or high. But they must decide now whether to hire more employees, do nothing, or develop subcontracts with other home improvement contractors. Build-Rite has developed the following payoff table. Alternative Low Moderate High Hire ($250,000) $100,000 $625,000 Subcontract $100,000 $150,000 $415,000 Do Nothing $ 50,000 $ 80,000 $300,000 Which alternative is best, according to each of the following criteria? a. Maximin © 2011 Lew Hofmann b. Maximax c. Minimax regret
  • 79. 5. Decision Tree #1 Do this manually (no computer). A manager is trying to decide whether to buy one machine or two. If only one is purchased, and demand proves to be excessive, the second machine can be purchased later. Some sales will be lost, however, because the lead time for producing this type of machine is six months. In addition, the cost per machine will be lower if both are purchased at the same time. The probability of low demand is estimated to be 0.20. The after-tax net present value of the benefits from purchasing the two machines together is $90,000 if demand is low, and $180,000 if demand is high. If one machine is purchased and demand is low, the net present value is $120,000. If demand is high, the manager has three options. Doing nothing has a net present value of $120,000; subcontracting, $160,000; and buying the second machine, $140,000. a.Draw a decision tree for this problem. b.How many machines should the company buy initially, and what is the expected payoff for this alternative? © 2011 Lew Hofmann
  • 80. 6. Decision Tree Problem #2 Do this manually (no computer). A manager is trying to decide whether to build a small, medium, or large facility. Demand can be low, average, or high, with the estimated probabilities being 0.25, 0.40, and 0.35 respectively. A small facility is expected to earn an after-tax, net-present value of $18,000 if demand is low, and $75,000 if demand is medium or high. Expanding a small facility to medium size after demand is established as medium or high will only yield an after-tax net profit of $60,000. Expanding it to a large facility if demand is high, nets $125,000. Initially building a medium-sized facility and not expanding it would result in a $25,000 loss if demand is low, but net $140,000 in medium demand and $150,000 in high demand. Expanding to a large facility at that point would only net $145,000. Building a large facility will net $220,000 if demand is high; $125,000 if demand is medium, and is expected to lose $60,000 if demand is low. a.Draw an analyze a decision tree for this problem. b.What should management do to achieve the highest expected payoff? © 2011 Lew Hofmann