In this presentation you will discover how the PMO is vital to delivering real business results to companies that are seeking to maximized return on their investments and accelerate performance.
3. The Changing Business Landscape –
Realities confronting CIOs today…
Rising
Expectations
Consumers/staff want the
same personalized, on-
demand treatment they are
used to in their personal lives
37% of U.S. information workers
use non-IT supported
technologies at work
Changing Business
Models
New competitors, new
business models, are
competing for IT budgets
There has been a 30%
proliferation in the IT
Outsourcing space
Financial
Pressures
Innovation
Everywhere
Innovation can come from
anywhere, anyone, and
at anytime
Greater than 50% of
new product innovation
come from customers,
suppliers and partners Less than 2% of 2500 global
companies analyzed by AT Kearney
showed increased in IT spend in
2011
IT budgets are being reduced and
asked to do more with less while
maintaining the same level of quality
Page § 3
4. Improve
Operational Efficiency
Increase network utilization,
streamline operations, and
extract more value?
Increase Customer
Satisfaction
Proactively prevent issues from
degrading business operations "
and provide reliable access to
applications?
Speed Time to Value
Increase return on my existing
and new IT investments?
How Do I…
Increasing Pressures on Leadership
Grow My Business
Capture new business
opportunities and align IT
investments to business strategy?
Reduce Risk
Ensure business continuity, regulatory compliance and security?
Page § 4
6. Laying out the IT Landscape
Analyzing the Desired Business Needs
Next-Generation Solutions
Video
Services
Mobile
Services
Cloud/Managed
Services
Video
Enabler
Mobile
Enabler
Cloud/Managed
Enabler
Consumer & Business Experience
Web 2.0Web 2.0 CollaborationCollaboration
Technology Transformation!
Service Transformation!
Operations Transformation!
IT Focus
Improve operational
efficiencies, optimize
costs, and assure the
services and end-user
experience
Smoothly transition the
infrastructure to quickly
scale and achieve cost
efficiencies
Enable new services,
monetization models,
mitigate risk and
accelerated time to
market
7. PMO is launched to address –
Business pressing challenges
PMO
Finance!
Marketing!
Investments!
Enhancements to
financial systems
Operations!
IT updages,
operations
Systems!
HR tools &
Support
CRM
New Database
Deployment
Campaigns!
New system to
track leads
8. PMO Performance!Business Expectations!
PMO Performance Assessment
Business agility!
Customer responsiveness!
Cost-effective strategy !
for business process
transformation!
!
Projects coming in late!
Projects are experiencing cost
over runs!
Quality of projects are poor!
Delivering projects that
organization does not need!
Why did this happening?
9. PMOs projects had no impact
on the overall company’s
strategy
PMO had no formal methodology
and framework to govern their
PMOs
PMO was a Process Tyrants –
Most PMOs are focused on
process adherence rather than
deliver business value
9 Deadly Sins Every PMO Should Avoid
10. PMO attempted to solve
world hunger – The PMO took
on more than its charter
allowed
The PMO was focused on
gathering and reporting
information that were irrelevant
to business decision making
Lack of transparency and visibility
– Over 56% of the respondent
ranked PMO visibility as
marginal
9 Deadly Sins Every PMO Should Avoid
11. PMO lost its executive
sponsorship hence there was
no connection to the C-suite
The PMO forgot its #1 goal is to
communicate with all of its
stakeholders – there was no
basic infrastructure for
communications
The PMO failed to deliver
strategic value to the business
it is often perceived as a cost
center
9 Deadly Sins Every PMO Should Avoid
12. Page § 12
Why did this PMO fail?
Are all your Project and Programs really necessary?
Which one will help you deliver your strategic objectives?
What financial benefits will they give you?
How much is your change portfolio impacting your business?
How much is it costing you?
1
2
3
4
5
If budgets are reduced which projects will you put on hold? Impact?
Do you have the right resources to delivery your projects?
Are your projects being delivered consistantly on time, budget, etc?
6
7
8
The BIG Questions…!
13. Page § 13
The Way Forward – PMO Accelerator
The PMO Accelerator adequately helps you address these questions… !
14. Page § 14
PMO Accelerator® - What is it?
Delivering Business Value!
§ It is a fusion of Agile, Lean, and PMI
methodologies leverage to increase
PMO relevance and performance by
delivering outstanding results and
values to business stakeholders
15. Page § 15
PMO Accelerator® – Value Proposition
§ Based on our experience working with clients and our
involvement in the industry, we believe that by
focusing on the following five categories companies
can accelerate project speed, predictability, and
quality by 15 – 20%
§ Embrace Strategic Portfolio Management
§ Implement robust Program Delivery Management
§ Develop Project Management Capabilities
§ Leverage Performance Analytics
§ Create a flat Governance Framework
16. Tops-Down and Bottoms-up Workflow
PMO Accelerator® Framework
Vision
Mission
Strategic
Objectives
Strategic
Plan
Governance
Strategy
Translation
Portfolio
Planning
Portfolio
Analysis
Portfolio
Selection
Portfolio
Prioritization
Portfolio
Management
Portfolio
Re-evaluation
Program
Planning
Program
Execution
Establish
Governance &
Infrastructure
Manage
Incremental
Benefits
Program
Controls
Program
Transition
Ongoing
Operations
Project Management!
Initiation
Planning
Execution
Monitor &
Control
Close
Transition
Ongoing
Operations
Program Delivery Management!
Strategic Portfolio Management!
Top Level Business Strategy!
Performance Analytics!
Page § 16
17. Assess
Alternatives
Align
Strategic
Investments
Mitigate
Risks
Manage
Financials
Optimize
Resources
Accelerate
Performance
Benefits of PMO Accelerator®
A comprehensive approach…!
Delivering Business Value!
§ Align project operations with business
strategy
§ Accurately forecast costs, schedules
and resources
§ Provide enterprise-wide transparency
of project portfolios
§ Optimize resource utilization and
supply chain
§ Collaborate across functions for better
decision making
§ Reduce total cost of ownership
Customers!
Page § 17
18. At OMNI we are committed to delivering business value:
• Accelerate strategic alignment by enabling your business
strategy to drive the selection and management of
enterprise investments and strategic resources
• Increase your ROIP through innovative and creative
concepts/ideas/strategies delivered by our expert
consultants
• Improve operational performance by optimizing business
processes and project delivery based on best practices
and by enhancing process governance
• Reduce total cost of ownership and free up funds for
innovation by enhancing your IT strategy and landscape
and effectively managing your IT investment
How We Can Help?
Page § 18
19. How We Do It?
Enable Business Transformation
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again.
People! Processes! Technology!
Delivering!
Business!
Value!
Business Transformation
requires integration between
people, processes and
technology; as the strategic
platform to align business
strategy
20. Experienced Consultants
• All of our consultants
have the practical
experience
• Our consultants are
Thought Leaders
Relevant Experience!
• Project & Program
leadership roles with
multiple organizations
• Publication, White Papers
• Conference speakers
Client Empowerment!
• Work closely with clients
to deliver knowledge
transfer
• Provide on-going support
and training of all client
needs
Our People
21. Our Process –
Six Steps To Success
§ Build Coalition
with Business
§ Identify
Business needs
§ Create PMO
Offerings
§ Develop
Delivery
Process
§ Apply Change
Management
§ Monitoring &
Administration
§ Service Level
Management
§ Integration
Management
PMO Integrated Delivery Methodology
§ Establish PMO
Champion
§ PMO Business
Case/ROI
§ Create PMO
Charter
§ Conduct
Maturity
Assessment
§ Identify
Stakeholders
§ Survey
Customers
§ Create Service
Delivery Model
§ Define Hi-
Level
Requirements
& Functions
§ Establish Tools,
Process/
People Skills
§ Validate PMO
Architecture
§ Implement
Offerings
§ Migrate
Projects into
EPM
§ Verify Value
Proposition
§ On Going
Performance
Analysis
§ Educate
Business on
Offerings
OPERATE
OPTIMIZE
DEVELOP
DEFINE
DESIGN
DEPLOY
Step 3 Step 4 Step 5 Step 6Step 1 Step 2
22. Our Process –
250+ Customized Artifacts
Page § 22
Level 3 EPMO Deployment
Project Status Dashboard −
Overall Status
Milestones/Del. Costs/Budget Requirements Overall Status Next Milestone Issues/Risks
! Establish PMO
Champion
! Complete PMO
Justification
! Services Delivery
Model
! Detailed Delivery
Offerings
! Develop Delivery
Processes
! Install EPM Tools
! Roll Out Services
Offerings
! Educate Business
! Very Value Prop.
Based on the CPI &
SPI analysis we are
curently projecting
that this project will
experience a major
cost overrun due to
delay in IT
processing the
Project Host
requirements
The project team is
still waiting for IT to
approve Project
Host as an approved
Aplication Service
provider to Level 3
for the MS EPM
system
Overall this project is
on track is currently
still scheduled to
complete on budget,
schedule, and within
scope
Install EPM System
Roll Out Service
Offerings
There are no major
issues to report at
this time
Risk – Please refer
to the Slide 4 for
Risks details
Project Name Level EPMO Deployment
Date 03-22-2012 Author Alvin McBorrough
Level 3 EPMO Deployment
EPMO Deployment − Timeline
Project Plan!
EPMO Deployment
Days
January February March April
Procedures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
Define Phase 6
Establish PMO Champion 0
Form Initial Project Team 1
Create PMO Justification 5
Define Phase Complete 0
Design Phase 40
Create Service Delivery Model 40
Develop Detailed Offerings 10
Develop Delivery Processes 20
Design Phase Complete 0
Deploy Phase 20
Install EPM Tools 20
Roll Out Service Offerings 20
Deploy Phase Complete 0
Sustain Phase 16
Educate The Business 15
Refine Delivery Methods/Tools 10
Verify Value Proposition 1
Sustain Phase Complete 0
Level 3 EPMO Deployment
Project Risks − Dashboard
Assessment Scheme for the Qualitative Risk Assessment!
OccurrenceProbability
High
>75%
Low
<25%
Impact on the Project (Deadlines, Costs, Quality)
Low High
Medium
25%-75%
1
23
4
1. EPM system requires IT approval
2. Educate the Business
3. Time required for training
4. EMP Configurations ready for go live
IT
PMO & Business
PMO
Project Host
Medium
Level 3 EPMO Deployment
Project Performance Index
Cost Performance Index
Schedule Performance Index
0,92
0,81
Cost Performance Index and Schedule Performance Index
Time
Dollars
Reporting
Cut-off-Date
Projected
Slippage
Estimated Cost
at Completion
Projected
Overrun
Budgetat
Completion
Total Budgeted Cost
Actuals
Plan
Earned Value
24. Discernment
Find the relevant data
connections and
information streams, reduce
noise, increase signal
Amplification
Discovery
Impact
Enrich information streams
with knowledge, increase
visual clueing and eliminate
noise.
Visually explore information
to find insight. Easily identify
the emerging opportunities
and risks.
Determine impact that
information shifts create and
notify decision makers to
empower timely decisions.
Public Cloud
Enterprise Cloud
Big Data
Unexpected
Value
Knowledge
Captured intelligence which
speeds up and refines future
discovery.
Human Social Technology Process
Our Technology –
Relevance Logic
25. We are a team of business and technical experts consulting in
industries undergoing profound change
Strategy! Operations! Technology! People!
We help companies implement their most
complex projects so they can focus on
delivering exceptional value to their
stakeholders
…our Mission
Who We Are…
The OMNI Consulting Group…
26. Our Vertical Focus
Page § 26
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§ Telecom
§ High Tech
§ Media &
Entertainment
§ Electronics
§ Banking
§ Capital Markets
§ Insurance
§ Federal
§ State & Local
§ Transit &
Transportation
§ Education
§ Utilities
§ Energy
§ Metals & Mining
§ Oil & Gas
§ Chemicals
§ Automotive
§ Manufacturing
§ Consumer &
Retail
§ Healthcare & Life
Sciences
OPERATIONS (Business Process Excellence, Project & Program Management, EPMO Set-Up and Operations)!
TECHNOLOGY (IT Strategy & Transformation, Business Analytics, Data Management) "!
STRATEGY (Balanced Scorecard, Strategic Planning, Customer Experience Management) !
PEOPLE (Organizational Change Management, Learning & Development)!
Comm. & !
High Tech!
Resources! Products!Financial
Services!
Public Sector!
27. Benefits To Our Clients
Enabling Business Outcomes
Realize the full value of your PMO investment
with world-class people, processes, and technology
Monetization &
Time to Market
Innovation &
Differentiation
Cost
Optimization
Operational
Excellence
BusinessRelevance
Services Relevance
Business
Outcomes
Architecture/
Solutions and
Business Models
Systems
Products