A brief taste of Clean Language questions.... an intro that will launch a few who see its power, and perhaps befuddle the rest.

1. C L E A N L A N G U A G E
Q U E S T I O N S
S A N TA B A R B A R A A G I L E M E E T U P - W O R K S H O P
Andrea Chiou
Jan 06, 2016

2. Andrea Chiou
@andreachiou
Blog: www.adaptivecollaboration.com
Agile Coach at Santeon
Virginia Satir
G E R A L D W E I N B E R G
David Grove
Caitlin Walker
Marshall Rosenberg
Jim McCarthy Michelle McCarthy
James Lawley and Penny Tompkins

3. M E TA P H O R WA R M U P
Person 1: Life is like……
Person 2: (answers Person 1’s prompt)
Person 3: because….. Life is like …..

4. W H O I S H E R E ?

5.
W H AT W O U L D Y O U L I K E T O K N O W
B E F O R E W E B E G I N ?

6. O R I G I N S
David Grove was a hugely
successful psychotherapist in
the 1980s who treated trauma
patients.
James Lawley and Penny
Tompkins - modeled how David
did this by observing him for
many months.
Others have applied it to other
domains and daily living.
http://www.cleanlanguage.co.uk

7. Fostering learning,
action, and reflection in
all sorts of group and
organizational settings
www.trainingattention.com
www.cleanlearning.co.uk
Caitlin Walker

8. W H E R E H A S I T B E E N U S E D ?
Business
Interviews
Hiring
Coaching
In IT
Helping teach
young kids
math, spelling,
and music -
everyday use
Doctors
Geriatric care
Facilitating change in
large organizations;
creating visions
In therapy and social work
In Police Investigation, to prevent
leading questions while interviewing
In ISO 9000 audits

9. CLEAN LANGUAGE
(outside of world of its origins)

10. PAT T E R N S O F I N T E R A C T I O N
• BASED ON
OBSERVATIONS
• OUR UNIQUE
STYLE
• THE CULTURE
• THE
CONSTRAINTS

11. A N D … AT T I M E S F I N D O U R S E LV E S
W I T N E S S I N G
• MISALIGNED GOALS
• DISAGREEMENTS
• LESS THAN STELLAR MEETINGS
• MISSED
OPPORTUNITIES

12. O R AT T I M E S W E O B S E R V E
• ONE PERSON
DOMINATING
CONVERSATION
• UNEVEN PATTERNS
• GUESSING GAMES
• THE KARPMAN
DRAMA TRIANGLE
(rescuer, blamer, victim)

13. C L E A N Q U E S T I O N S A R E C O N T E N T
F R E E Q U E S T I O N S
• WHICH ELICIT
METAPHOR
• WHICH LEAD TO
CONTENT RICH
THINKING
• WHICH FOCUS
ATTENTION
• WHICH LEAD TO MAPS/
MODELS

14. LOCATION(
Where%is%…?%
Whereabouts%%is%…?%
ATTRIBUTES(
What%kind%of…?%
Is%there%anything%else%about…?%%
SEQUENCE(AFTER(
Then%what%happens%?%
What%happens%next?%
SEQUENCE(BEFORE(
Where%could%…%come%from?%
What%happens%just%before?%
METAPHOR(
That’s%…%like%what?%
Agile%Santa%Barbara%–%Intro%to%Clean%Language%QuesFons%

15. LOCATION(
Where%is%…?%
Whereabouts%%is%…?%
ATTRIBUTES(
What%kind%of…?%
Is%there%anything%else%about…?%%
SEQUENCE(AFTER(
Then%what%happens%?%
What%happens%next?%
SEQUENCE(BEFORE(
Where%could%…%come%from?%
What%happens%just%before?%
METAPHOR(
That’s%…%like%what?%
Agile%Santa%Barbara%–%Intro%to%Clean%Language%QuesFons%
W H AT W O U L D Y O U L I K E T O H AV E H A P P E N ?

16. F I V E S E N S E S - P R A C T I C E # 1

17. PRACTICE SESSION #2
Learning at your
best
Parenting at your
best
Coding at
your best
Coaching at
your best
Studying at your
best
Designing at your
best

18. W H E N Y O U A R E _ _ _ _ AT
Y O U R B E S T, Y O U A R E L I K E
W H AT ?
P R A C T I C E

19. M A R I A N WAY
This book is an
excellent guide to
Clean. Laid out
simply with beautiful
illustrations and
examples.

20. J U D Y R E E S A N D W E N D Y S U L L I VA N
This book is a gentle introduction
to Clean with plenty of exercises
and examples for everyday use
learncleanlanguage.com
xraylistening.com
www.cleanchange.co.uk
http://judyrees.co.uk/metaphor-
mastery-discount-offer/

21. W H O I S U S I N G I T ?
https://leanpub.com/whoisusingclean/c/agileSB

22. Q & A , F E E D B A C K A N D A P P R E C I AT I O N S