9. Change Management Checklist How will the above components be included in the overall plan (to do list) for this change? Coordinate the Project Plan with the Change Management Plan To whom and how will status be reported? Report Status To whom will feedback be directed and how will they be accountable for response and resolution? Track Feedback and Resolve Issues How will you train customers and/or service providers on the new procedure or skills? Plan Training - Internal (Organization) - Service Providers - External (Customers) How will you communicate about this effort? Plan Communication - Internal (Organization) - Service Providers - External (Customers) How will you partner with customers, service, providers, and staff? And provide opportunities for input, involvement, and co-planning? Partner with Customers What is the nature of the change and who will it affect? Assess Change
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