This document discusses the importance of design as a competitive advantage. It argues that while utility is initially prioritized over design, design becomes increasingly important over time as technology becomes commoditized. Good design simplifies complex technologies for users, drives customer desire, and helps products stand out from competitors. The document recommends startups realize the value of design, build a culture of design thinking, and hire the best designers they can afford in order to compete through superior product design.
27. Is
innova)ve
Makes
a
product
useful
Is
aesthe(c
Makes
a
product
understandable
Is
unobtrusive
Is
honest
Is
long-‐las*ng
Is
thorough
down
to
the
last
detail
Is
environmentally
friendly
Is
as
li'le
design
as
possible
Dieter Rams 10 principles
of good design
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28. Good design is like a
detective story
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