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RUNNING LEAN
A systematic process for iterating your web
application from Plan A to a plan that works
ASH MAURYA
@ashmaurya
http://www.ashmaurya.com
9/10
startups fail
66%
drastically change
their original plans
Not a better Plan A.
But a path to a plan that works.
Running Lean is a systematic process for iterating
from Plan A to a plan that works.
Agenda
1. What is Running Lean?
2. What does a Lean Startup look like?
3. How can you use Lean to define and measure progress?
Agenda
1. What is Running Lean?
2. What does a Lean Startup look like?
3. How can you use Lean to define and measure progress?
About Me
Practice Trumps Theory
What is Running Lean
Customer Development
+
Lean Startup
+
Bootstrapping
Startups that succeed are those that manage to iterate
enough times before running out of resources.
- Eric Ries
Speed
Get out of the building.
- Steve Blank
Learning
Right Action, Right Time.
- Bijoy Goswami
Focus
Speed, Learning, Focus.
There are no silver bullets
Agenda
1. What is Running Lean?
2. What does a Lean Startup look like?
3. How can you use Lean to define and measure progress?
1. Document your Plan A
2. Systematically Test your Plan A
Business Model vs Business Plan
A single diagram of your business
A document investors make you write
that they don’t read
Problem
Top 3 problems
Solution
Top 3 features
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unfair
Advantage
Can’t be easily
copied or bought
Customer
Segments
Target customers
Problem
Top 3 problems
Key Activity
Activity that drives
retention/revenue
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying Channels
Path to
customers
Customer
Segments
Target customers
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
The 3 Stages of a Startup
Problem/Solution
Fit
Product/Market
Fit
Scale
Validate Problem/Solution Fit
Problem/Solution
Fit
Product/Market
Fit
Scale
Do I have a problem worth solving?
Problem
Top 3 problems
Solution
Top 3 features
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unfair
Advantage
Can’t be easily
copied or bought
Customer
Segments
Target customers
Problem
Top 3 problems
Key Activity
Activity that drives
retention/revenue
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying Channels
Path to
customers
Customer
Segments
Target customers
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Achieve Product/Market Fit
Have I built something people want?
Problem/Solution
Fit
Product/Market
Fit
Scale
Requirements ReleaseDevelopment QA
“Greatest risk is not development of new product,
but development of customers and markets.”
- Steve Blank
Requirements ReleaseDevelopment QA
Some learning
“Greatest risk is not development of new product,
but development of customers and markets.”
- Steve Blank
Requirements ReleaseDevelopment QA
Some learning Most learning happens here
“Greatest risk is not development of new product,
but development of customers and markets.”
- Steve Blank
Requirements ReleaseDevelopment QA
Some learning
Very little learning
Most learning happens here
“Greatest risk is not development of new product,
but development of customers and markets.”
- Steve Blank
Requirements Release
Customer
Discovery
Customer
Validation
Continuous
Deployment
“Startups that succeed are those that manage to iterate
enough times before running out of resources.”
- Eric Ries
Problem
Top 3 problems
Solution
Top 3 features
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unfair
Advantage
Can’t be easily
copied or bought
Customer
Segments
Target customers
Problem
Top 3 problems
Key Activity
Activity that
drives retention/
revenue
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Channels
Path to
customers
Customer
Segments
Target customers
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Optimize for Scale
How do I accelerate growth?
Problem/Solution
Fit
Product/Market
Fit
Scale
Problem
Top 3 problems
Solution
Top 3 features
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unfair
Advantage
Can’t be easily
copied or bought
Customer
Segments
Target customers
Problem
Top 3 problems
Key Activity
Activity that drives
retention/revenue
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying Channels
Path to
customers
Customer
Segments
Target customers
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Before Product/Market Fit
Validated Learning
Pivots
Problem/Solution
Fit
Product/Market
Fit
Scale
After Product/Market Fit
Growth
Optimizations
Validated Learning
Pivots
Problem/Solution
Fit
Product/Market
Fit
Scale
Agenda
1. What is Running Lean?
2. What does a Lean Startup look like?
3. How can you use Lean to define and measure progress?
Not just limited to code
Speed, Learning, Focus.
How to build a validated learning loop
1. Formulate falsifiable hypotheses
2. Time-box experiments
3. Validate Qualitatively, Verify Quantitatively
4. Create accessible dashboards
5. Communicate learning early and often
How to build a validated learning loop
1. Formulate falsifiable hypotheses
2. Time-box experiments
3. Validate Qualitatively, Verify Quantitatively
4. Create accessible dashboards
5. Communicate learning early and often
Problem
Top 3 problems
Solution
Top 3 features
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unfair
Advantage
Can’t be easily
copied or bought
Customer
Segments
Target customers
Problem
Top 3 problems
Key Activity
Activity that drives
retention/revenue
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying
Unique Value
Proposition
Single, clear,
compelling
message that
states why you
are different and
worth buying Channels
Path to
customers
Customer
Segments
Target customers
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Cost Structure
Customer Acquisition Costs
Distribution Costs
Hosting
People, etc.
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Revenue Streams
Revenue Model
Life Time Value
Revenue
Gross Margin
Leap of Faith: Being known as an “expert” will drive early adopters
Hypothesis: Blog post will drive >100 early sign-ups
How to build a validated learning loop
1. Formulate falsifiable hypotheses
2. Time-box experiments
3. Validate Qualitatively, Verify Quantitatively
4. Create accessible dashboards
5. Communicate learning early and often
Time is more valuable than money.
How to build a validated learning loop
1. Formulate falsifiable hypotheses
2. Time-box experiments
3. Validate Qualitatively, Verify Quantitatively
4. Create accessible dashboards
5. Communicate learning early and often
Qualitative Quantitative
Start here Verify with data
Words matter
Images matter
How to build a validated learning loop
1. Formulate falsifiable hypotheses
2. Time-box experiments
3. Validate Qualitatively, Verify Quantitatively
4. Create accessible dashboards
5. Communicate learning early and often
How to build a validated learning loop
1. Formulate falsifiable hypotheses
2. Time-box experiments
3. Validate Qualitatively, Verify Quantitatively
4. Create accessible dashboards
5. Communicate learning early and often
We thought (Hypotheses):
Our Customers told us (Insights):
Next Steps (Future Experiments):
0
12.5
25
37.5
50
Jan Feb Mar Apr May June July
$20K
$15K
$10K
$5K
$0
• Personal Authority would be a viable
channel to early adopters
• Customers would vote the problem as
“must-have”
• Customers would pay $49/mo
• Most early adopters did come through
blog and twitter
• Customers voted #3 problem as “must-
have”. Others as nice-to-have
• $49/mo works for customers with early
traction
•Test MVP based on “must-have” problem
•Test a “Free” model
Results from last iteration
Not a better Plan A.
But a path to a plan that works.
Thanks!
Ash Maurya
twitter: ashmaurya
blog: http://www.ashmaurya.com
Running Lean - the book
Systematically iterate your product
from plan A to a plan that works
http://www.RunningLeanHQ.com

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Running lean - YearOneLabs, Montreal

  • 1. RUNNING LEAN A systematic process for iterating your web application from Plan A to a plan that works ASH MAURYA @ashmaurya http://www.ashmaurya.com
  • 4. Not a better Plan A. But a path to a plan that works.
  • 5. Running Lean is a systematic process for iterating from Plan A to a plan that works.
  • 6. Agenda 1. What is Running Lean? 2. What does a Lean Startup look like? 3. How can you use Lean to define and measure progress?
  • 7. Agenda 1. What is Running Lean? 2. What does a Lean Startup look like? 3. How can you use Lean to define and measure progress?
  • 10. What is Running Lean Customer Development + Lean Startup + Bootstrapping
  • 11. Startups that succeed are those that manage to iterate enough times before running out of resources. - Eric Ries Speed
  • 12. Get out of the building. - Steve Blank Learning
  • 13. Right Action, Right Time. - Bijoy Goswami Focus
  • 15. There are no silver bullets
  • 16. Agenda 1. What is Running Lean? 2. What does a Lean Startup look like? 3. How can you use Lean to define and measure progress?
  • 17. 1. Document your Plan A 2. Systematically Test your Plan A
  • 18. Business Model vs Business Plan A single diagram of your business A document investors make you write that they don’t read
  • 19. Problem Top 3 problems Solution Top 3 features Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unfair Advantage Can’t be easily copied or bought Customer Segments Target customers Problem Top 3 problems Key Activity Activity that drives retention/revenue Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Channels Path to customers Customer Segments Target customers Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin
  • 20. The 3 Stages of a Startup Problem/Solution Fit Product/Market Fit Scale
  • 22. Problem Top 3 problems Solution Top 3 features Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unfair Advantage Can’t be easily copied or bought Customer Segments Target customers Problem Top 3 problems Key Activity Activity that drives retention/revenue Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Channels Path to customers Customer Segments Target customers Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin
  • 23. Achieve Product/Market Fit Have I built something people want? Problem/Solution Fit Product/Market Fit Scale
  • 24. Requirements ReleaseDevelopment QA “Greatest risk is not development of new product, but development of customers and markets.” - Steve Blank
  • 25. Requirements ReleaseDevelopment QA Some learning “Greatest risk is not development of new product, but development of customers and markets.” - Steve Blank
  • 26. Requirements ReleaseDevelopment QA Some learning Most learning happens here “Greatest risk is not development of new product, but development of customers and markets.” - Steve Blank
  • 27. Requirements ReleaseDevelopment QA Some learning Very little learning Most learning happens here “Greatest risk is not development of new product, but development of customers and markets.” - Steve Blank
  • 28. Requirements Release Customer Discovery Customer Validation Continuous Deployment “Startups that succeed are those that manage to iterate enough times before running out of resources.” - Eric Ries
  • 29. Problem Top 3 problems Solution Top 3 features Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unfair Advantage Can’t be easily copied or bought Customer Segments Target customers Problem Top 3 problems Key Activity Activity that drives retention/ revenue Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Channels Path to customers Customer Segments Target customers Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin
  • 30. Optimize for Scale How do I accelerate growth? Problem/Solution Fit Product/Market Fit Scale
  • 31. Problem Top 3 problems Solution Top 3 features Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unfair Advantage Can’t be easily copied or bought Customer Segments Target customers Problem Top 3 problems Key Activity Activity that drives retention/revenue Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Channels Path to customers Customer Segments Target customers Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin
  • 32. Before Product/Market Fit Validated Learning Pivots Problem/Solution Fit Product/Market Fit Scale
  • 33. After Product/Market Fit Growth Optimizations Validated Learning Pivots Problem/Solution Fit Product/Market Fit Scale
  • 34. Agenda 1. What is Running Lean? 2. What does a Lean Startup look like? 3. How can you use Lean to define and measure progress?
  • 35. Not just limited to code
  • 37. How to build a validated learning loop 1. Formulate falsifiable hypotheses 2. Time-box experiments 3. Validate Qualitatively, Verify Quantitatively 4. Create accessible dashboards 5. Communicate learning early and often
  • 38. How to build a validated learning loop 1. Formulate falsifiable hypotheses 2. Time-box experiments 3. Validate Qualitatively, Verify Quantitatively 4. Create accessible dashboards 5. Communicate learning early and often
  • 39. Problem Top 3 problems Solution Top 3 features Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unfair Advantage Can’t be easily copied or bought Customer Segments Target customers Problem Top 3 problems Key Activity Activity that drives retention/revenue Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Unique Value Proposition Single, clear, compelling message that states why you are different and worth buying Channels Path to customers Customer Segments Target customers Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Cost Structure Customer Acquisition Costs Distribution Costs Hosting People, etc. Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin Revenue Streams Revenue Model Life Time Value Revenue Gross Margin
  • 40. Leap of Faith: Being known as an “expert” will drive early adopters Hypothesis: Blog post will drive >100 early sign-ups
  • 41. How to build a validated learning loop 1. Formulate falsifiable hypotheses 2. Time-box experiments 3. Validate Qualitatively, Verify Quantitatively 4. Create accessible dashboards 5. Communicate learning early and often
  • 42. Time is more valuable than money.
  • 43. How to build a validated learning loop 1. Formulate falsifiable hypotheses 2. Time-box experiments 3. Validate Qualitatively, Verify Quantitatively 4. Create accessible dashboards 5. Communicate learning early and often
  • 45.
  • 47. How to build a validated learning loop 1. Formulate falsifiable hypotheses 2. Time-box experiments 3. Validate Qualitatively, Verify Quantitatively 4. Create accessible dashboards 5. Communicate learning early and often
  • 48.
  • 49.
  • 50. How to build a validated learning loop 1. Formulate falsifiable hypotheses 2. Time-box experiments 3. Validate Qualitatively, Verify Quantitatively 4. Create accessible dashboards 5. Communicate learning early and often
  • 51. We thought (Hypotheses): Our Customers told us (Insights): Next Steps (Future Experiments): 0 12.5 25 37.5 50 Jan Feb Mar Apr May June July $20K $15K $10K $5K $0 • Personal Authority would be a viable channel to early adopters • Customers would vote the problem as “must-have” • Customers would pay $49/mo • Most early adopters did come through blog and twitter • Customers voted #3 problem as “must- have”. Others as nice-to-have • $49/mo works for customers with early traction •Test MVP based on “must-have” problem •Test a “Free” model Results from last iteration
  • 52. Not a better Plan A. But a path to a plan that works.
  • 53. Thanks! Ash Maurya twitter: ashmaurya blog: http://www.ashmaurya.com Running Lean - the book Systematically iterate your product from plan A to a plan that works http://www.RunningLeanHQ.com