Designing Engaging Experiences // LX17

•

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This is a presentation from #LX17, that applies the Kaospilot Experience Design 5E Methodology to designing learning experiences.

Design

In Pairs Share:
A story of a recent
meaningful learning
experience. Why was this so
important to you?

Medium: andysontag
Twitter: @a_n_d_y_s
aso@kaspilot.dk
Andy Sontag

I design experience
that build meaningful
relationships

Kaospilot
Experience
Design
Interdisciplinary
Human
Centered Innovation
Real
World Cases

This session aims take you on a short
inspirational journey, of sharing challenges
and insights from the forefront of
designing engaging learning experiences.
Intention:

- That you have relevant inspiration & theory
- That you have learned and tried the 5E
model for designing engaging experiences
Desired Outcome:

YOU are an
experience
designer!
My Secret Mission:

What is experience design?
Experience design is the practice of designing
products, processes, services, events, and
environments with a focus placed on the
quality of the user (students) experience.

How do you do that?
By guiding attention, surpassing
expectations and engaging people
emotionally.

Our Perpetual Experiencing Self
What we remember
The Narrating Self
‘sorts’ our experience

Our Experience
Plants seeds that turn into memories

Rosy
Projection
Dampening
Rosy
Retrospection

Engagement
How can you anchor engagement within your organization to drive experience
innovation?

Personalization
How can you create personal experiences for large numbers of participants, with
limited time/resources?

Relationships
How do you design experiences that meaningfully build community around the
purpose of learning together?

Co-creation
How do you involve students in the co-creation of their experience?

5E Experience Model
2. Entry
1. Excitement
3. Engagement
4. Exit
5. Extension
Purpose of
Experience

To Designing Engaging Experiences:
Start with the purpose of the experience
2. Entry
1. Excitement
3. Engagement
4. Exit
5. Extension
Purpose of
Experience

To Designing Engaging Experiences:
Aim to engage fundamental core values such as:
Purpose of
Experience
Community
Duty
Enlightenment
Freedom
Truth
Validation
Wonder
Harmony
Accomplishment
Creation
Beauty
Justice
Oneness
Redemption
Security

Meaning is the deepest connection that
you can make with your audience/user/
customer. Meaning is established
between people, between people and
objects, people and places, etc., and it is
the deepest part of those invisible
connections.
- Nathan Shedroff

ThemingStorytelling
Sensory stimulation
Co-creation Game & play dimensions
To Designing an Experience:
Engage people on their journey
Personalization

5E Model
2. Entry
1. Excitement
3. Engagement
4. Exit
5. Extension
Pre During Post
Ethnographic
Research + Design
Feedback +
Storytelling

3. Engagement
>Good Experience
Design is Good
Storytelling

5. Extension
>Follow up and
follow through

Thank you!
Connect on Facebook:
Kaospilot Experience Design

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Designing Engaging Experiences // LX17

1. Designing Engaging Experiences #LX2017

2. In Pairs Share: A story of a recent meaningful learning experience. Why was this so important to you?

3. Medium: andysontag Twitter: @a_n_d_y_s aso@kaspilot.dk Andy Sontag

4. I design experience that build meaningful relationships

6. Kaospilot Experience Design Interdisciplinary Human Centered Innovation Real World Cases

7. This session aims take you on a short inspirational journey, of sharing challenges and insights from the forefront of designing engaging learning experiences. Intention:

8. - That you have relevant inspiration & theory - That you have learned and tried the 5E model for designing engaging experiences Desired Outcome:

9. YOU are an experience designer! My Secret Mission:

10. What is experience design? Experience design is the practice of designing products, processes, services, events, and environments with a focus placed on the quality of the user (students) experience.

11. How do you do that? By guiding attention, surpassing expectations and engaging people emotionally.

12.

13. Designing Educational Experiences

14. How we experience

15.

16. Experiencing Self

17. Narrating Self

18. Our Perpetual Experiencing Self What we remember The Narrating Self ‘sorts’ our experience

19. Our Experience Plants seeds that turn into memories

20. Rosy Projection Dampening Rosy Retrospection

21. Challenges

22. Letting go of outdated ASSUMPTIONS

23. Engagement How can you anchor engagement within your organization to drive experience innovation?

24. Personalization How can you create personal experiences for large numbers of participants, with limited time/resources?

25. Relationships How do you design experiences that meaningfully build community around the purpose of learning together?

26. Co-creation How do you involve students in the co-creation of their experience?

27. Designing Engaging Experiences

28. 5E Experience Model 2. Entry 1. Excitement 3. Engagement 4. Exit 5. Extension Purpose of Experience

29. To Designing Engaging Experiences: Start with the purpose of the experience 2. Entry 1. Excitement 3. Engagement 4. Exit 5. Extension Purpose of Experience

30. To Designing Engaging Experiences: Aim to engage fundamental core values such as: Purpose of Experience Community Duty Enlightenment Freedom Truth Validation Wonder Harmony Accomplishment Creation Beauty Justice Oneness Redemption Security

31. Meaning is the deepest connection that you can make with your audience/user/ customer. Meaning is established between people, between people and objects, people and places, etc., and it is the deepest part of those invisible connections. - Nathan Shedroff

32. ThemingStorytelling Sensory stimulation Co-creation Game & play dimensions To Designing an Experience: Engage people on their journey Personalization

33. 5E Model 2. Entry 1. Excitement 3. Engagement 4. Exit 5. Extension Pre During Post Ethnographic Research + Design Feedback + Storytelling

34.

35. 1. Excitement >Design the first contact

36. 2. Entry >The atmosphere matters

37. 3. Engagement > Personal

38. 3. Engagement >Purposeful

39. 3. Engagement >Good Experience Design is Good Storytelling

40.

41. 4. Exit Clean Finish

42. 5. Extension >Follow up and follow through

43.

44.