Jule Jenckel

Helsinki Area, Finland Finland

Lead Service Designer at Idean

Design

I am a product and service designer with a strong background in design research and strategy. With 10+ years of experience I have lived and worked in Berlin, Munich, San Francisco, London, Barcelona, Singapore and Helsinki where I got the chance to work in multidisciplinary teams for big brands and small companies creating products and services for a variety of industries. In my role as design lead I identify connections between user needs, business opportunities and technological constraints. I am experienced in leading contextual user research in developed as well as emerging markets (India and Saudi Arabia), mapping user experiences and customer journeys as well as planning and leadin...