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Follow The Conversation on Twitter   #PRSAICON #Agile
Michael Pranikoff
        Global Director,
        Emerging Media
          PR Newswire
http://about.me/michaelpranikoff
michael.pranikoff@prnewswire.com

          Twitter / @mpranikoff




Follow The Conversation on Twitter   #PRSAICON #Agile
Disclaimer:
I am not a Guru. I am not an Expert.
All tips, recommendations, and ideas are from reading,
exploring, and learning anyway that I can. I consider myself
a B+ Student at best.
Engage opportunity across all channels
                                       Social

              Web sites
  Search
                                                  Mobile




   Video
 sharing
                          CONTENT

                                                      Blogs




       Microblogs
                               Print
                                                Broadcast
Engage opportunity with all key audiences
                                   Investors
             The Media



 Decision                                         Bloggers
  Makers

                         CONTENT




       Influencers                             Consumers


                               Shareholders
The “Old” Paradigm – Silos Prevailed
        PAID                      EARNED                OWNED
       MEDIA                       MEDIA                MEDIA



     A brand pays        Publicity gained when          A brand
to place ad or content       an influencer               owns
     in a channel          promotes a brand            a channel



• Advertising             •   Press pickup       • Company blogs
• Events                  •   Blog mention       • Company website
• Direct Marketing        •   Social sharing     • Company social
                          •   Word of mouth        accounts
SILOS in Corporations are
                                    OLD and CRUMBLING

     Follow The Conversation on Twitter          #PRSAICON #Agile
http://www.flickr.com/photos/kh-67/4892949459/
Communications Comes Into Focus

                                               Marketing
 COMPANIES WANT:

 • Direct consumer access
                                   Public
 • Opportunities to engage with   Relations
   audiences
 • Continuous messaging that is
   easy to share
 • Analytics, ROI

 They want to communicate in a                Advertising
   way that combines PR,
   Marketing & Advertising.
Convergence of Paid, Earned &
          Owned Media
      PAID                EARNED              OWNED           The lines between them
     MEDIA                 MEDIA              MEDIA           are blurred

                                                              Conversation now
  A brand pays to      Publicity gained        A brand        continues across all
place ad or content   when an influencer        owns
    in a channel      promotes a brand        a channel       Earned media is
                                                              increasing in importance

• Advertising         • Press pickup       • Company blogs    Increased mobile usage
• Events              • Blog               • Company          is accelerating earned
                                                              media growth
• Direct              mention              website
Marketing             • Social             • Company social   Ecommerce is becoming
                      sharing+ MOBILE
                      SOCIAL                 accounts         embedded into all, with
                      • Word of                               the option to buy from a
                      mouth                                   channel, ad or link
The Unification of Content as a
  strategic asset in an organization is a
  competitive differentiator.

  It is a must in order to be a good
  storytelling organization.



Follow The Conversation on Twitter   #PRSAICON #Agile
CONTENT IS BEING CREATED AROUND THE ORGANIZATION BUT LACKS
                     CONNECTIVE TISSUE.


                                                      Collateral
                                                                                Case
                                           Brand
                                     Ad   Marketing                            studies
                   Company           s                Newsletters     CRM
     PR
                     News                                             Lead
                                                       & emails
                                                                     Nurture
                        Digital                                                     Demos
                                       Infographics Testimonials

                                                 Product                         Surveys
              Blog                              Marketing
              posts     Social    Forum
                                  discussions                                         Lead
          Tweets                                                    White           Generation
                                     Mobile                         papers
              Facebook posts                    Apps &
                                                Games
COMPANIES MUST UNIFY CONTENT TO SPEAK
                            WITH ONE VOICE.
The silos will remain, but must develop a functional layer across all departments
    to package, repurpose and promote all the content being generated.




                                         Brand/                   CRM
                                                                                 Lead
    PR         Social      Digital       Product     Mobile       Lead
                                                                               Generation
                                        Marketing                Nurture



                         Infographics                                               Case
                                              Ad       Forum
                                               s     discussion Testimonials       studies
               Tweets
                                                          s
                                        Collateral
                                                     Surveys
                                Blog                                    Demos
  Company     Faceboo                 Newsletters
                                posts                      White papers
    News       k posts                 & emails Apps/Games
Content unification allows for your story to be…
                        Amplified –             More relevant
   Told faster         once separate
to stay ahead of                             to your audiences
                      content can now              based on
   the current        complement one
  conversation                               real-time learning
                      another to reach         in virtuous loop
                           further




      Increased ROI from the content and
     systems you have already invested in
“In 1965, 80 percent of adults could be
reached with three 60 second TV spots.
     Today it requires117 prime time
    Commercials to produce the same
                  result”
    -Jim Stengel, Former CMO, P&G




 Follow The Conversation on Twitter   #PRSAICON #Agile
Follow The Conversation on Twitter   #PRSAICON #Agile
The Emerging Media Landscape
 User Generated
  Editorial




                  Consumer     Business
http://www.fernandosamaniego.com/2009/07/25-tips-for-a-modern-newsroom-1.html
http://youtu.be/vDGrfhJH1P4
Follow The Conversation on Twitter   #PRSAICON #Agile
Keller Fay Research 2010



Follow The Conversation on Twitter   #PRSAICON #Agile
Keller Fay Research 2010



Follow The Conversation on Twitter   #PRSAICON #Agile
+
    Reach
                          Earned


                                           Paid
                                                    Owned

           -
               -                                            +
                                     Control
Follow The Conversation on Twitter   #PRSAICON #Agile
We Need To Create
 Proactive Messaging

    Proactive
     Messaging Should
     Be Created With
     Optimization


  Proactive Messaging
   Also Means Creating
   Content That Is
   Directional
http://www.facebook.com/notes/facebook-engineering/visualizing-friendships/469716398919
Follow The Conversation on Twitter   #PRSAICON #Agile
Is Your Content Like A Turtle In A Slow Race?
Or Do You Syndicate Your Content
        With A Jet Pack?
How About On Here?
Billion Core Searches in July 2012 in the United States
Source: http://flic.kr/p/9vky1T
Endodontist




Root Canal
 Dentist
Follow The Conversation on Twitter   #PRSAICON #Agile
Source: Searchmetrics Report – Google Ranking Factors US – June 2012
A note on Google+: analyzing Google +1s…. we
 found a significant result of 0.41. From this we
  can assume that the quantity of +1s has the
   strongest correlation of any of the metrics
             analyzed in the study.




Source: Searchmetrics Report – Google Ranking Factors US – June 2012
Make Your Content Directional
             CONTENT
More Multimedia = More Views




                     * The number of stories with downloadable files such as PDFs, PPTs, DOCs is significantly
                     fewer than those without, however the data shows the potential for very high visibility when
                     such assets are included along with other multimedia assets.
                     Source: PR Newswire Web Analytics, June 2012
Using multimedia with
  your content increases
  engagement
According to internal sample research comparing press releases that contain multimedia with those that do not.
Follow The Conversation on Twitter   #PRSAICON #Agile
CREATE, CURATE &
                          OPTIMIZE CONTENT




LISTEN, ANALYZE                                         IDENTIFY & TARGET
MEASURS &
STRATEGIZE




              PROMOTE &                      ENGAGE &
              SYNDICATE                      INTERACT




                          MEASURE
Agile Engagement is a Virtuous Cycle




With each rotation, content produced becomes more relevant to your
audience to increase engagement and amplify impact.
Biz Stone – Co-Founder of Twitter Speaking at the
           PRSA 2012 Opening Keynote
CREATE, CURATE &
                         OPTIMIZE CONTENT




LISTEN, ANALYZE,                                  IDENTIFY & TARGET
MEASURE &
STRATEGIZE




             PROMOTE &                 ENGAGE &
             SYNDICATE                 INTERACT
CREATE, CURATE &
                                 OPTIMIZE CONTENT



LISTEN, ANALYZE,                                                        IDENTIFY & TARGET
MEASURE &
STRATEGIZE


                LISTEN & ANALYZE
                In 2010, State Farm noticed that it had received a better-than-usual
                reaction (including some play on Jimmy Kimmel Live!) to a video it had
                created about the dangers of using turkey fryers& Thanksgiving.
             PROMOTE &                               ENGAGE at
             SYNDICATE                                 INTERACT
                   STRATEGIZE
                   In 2011, State Farm’s Heather Paul, a specialist in digital platforms and
                   social media, had a brainstorm. What if she could get William Shatner to
                   talk about his own experience being burned in a turkey fryer mishap?
CREATE, CURATE &
                         OPTIMIZE CONTENT



LISTEN, ANALYZE,                                          IDENTIFY & TARGET
MEASURE &
STRATEGIZE
                                     With Thanksgiving only a few months
                                     away, State Farm worked with MultiVu
                                     to contact Shatner’s agent.

                                     Shatner agreed to tell his story that
                                     would become the basis for “Eat, Fry,
             PROMOTE &               Love,” which State Farm described as
                                         ENGAGE &
                                     a “turkey fryer fire cautionary tale.”
                                         INTERACT
             SYNDICATE
CREATE, CURATE &
                                    OPTIMIZE CONTENT
   State Farm identified the top three States
   (Texas, Illinois, & Ohio) as well as the top 10 States
   where there were Thanksgiving Day related cooking fires.

LISTEN, ANALYZE,                                                       IDENTIFY & TARGET
MEASURE &
STRATEGIZE
            TX                 IL               OH



   The goal was to raise awareness of cooking related
                 PROMOTE &
   Thanksgiving Day fires in order to reduce claims.        ENGAGE &
                 SYNDICATE
   State Farm did this by connecting multiple forms of      INTERACT
   content into a single format that people would want to
   view and share.
CREATE, CURATE &
                         OPTIMIZE CONTENT
                                State Farm could certainly have posted a
                                multimedia news release (MNR) on its own
                                corporate Web site. But that would have been
                                less effective, Paul says, than doing it through
LISTEN, ANALYZE,                PR Newswire, which has an establishedTARGET
                                                              IDENTIFY &
                                distribution network and enables one-click
MEASURE &                       sharing to more social media sites than
STRATEGIZE                      State Farm could offer on its own.

                                The content was syndicated on November 15,
                                nine days before Thanksgiving Day 2011.



             PROMOTE &                    ENGAGE &
             SYNDICATE                    INTERACT
CREATE, CURATE &
                            OPTIMIZE CONTENT
                     MEASURE

                     The video was picked up from the MNR and aired on television in
                     80 of the 10 top DMA's generating over 35 million views with an
LISTEN, ANALYZE,     estimated publicity value of $4.7 million      IDENTIFY & TARGET
MEASURE &            The video had over 650K views on State Farm’s YouTube page
STRATEGIZE
                     An estimated online audience of 23 million from postings and
                     views with a publicity value of $1.8 million

                     State Farm claims of Thanksgiving Day cooking related / grease
                     fire claims dropped by almost 300% with an estimate saving of
                     $1 million in each of the Top 3 States identified as targets.
             PROMOTE & LISTEN,                  ENGAGE &
             SYNDICATE ANALYZE,                 INTERACT
                            $1M
                       MEASURE &             $1M        $1M
                       STRATEGIZE
CREATE, CURATE &
                                OPTIMIZE CONTENTaround the campaign still taking place
                                     Conversation



LISTEN, ANALYZE,                                                     IDENTIFY & TARGET
MEASURE &
STRATEGIZE


                        STRATEGIZE

                        State Farm PR & Marketing proved successful in creating an
                        Owned + Earned Media campaign without a Paid component
             PROMOTE &                              ENGAGE &
             SYNDICATE                              INTERACT
                     State Farm will look to apply knowledge gained from this
                        success to future public awareness campaigns using online
                        video and hashtags
Follow The Conversation on Twitter   #PRSAICON #Agile
Burberry Art Of The Trench Campaign – ArtOfTheTrench.com




 Follow The Conversation on Twitter   #PRSAICON #Agile
Burberry Art Of The Trench Campaign – ArtOfTheTrench.com




       Burberry CEO – Andrea Ahrendts Speaking at Google Zeitgeist 2011
                            Building a Digital Brand
                        http://youtu.be/RTRxRXxyZE8




 Follow The Conversation on Twitter   #PRSAICON #Agile
Publish a steady
                           stream of content




         TRUST                 RELIABILITY              DELIGHT


                                                   Keep it relevant
                                                    & interesting



Follow The Conversation on Twitter   #PRSAICON #Agile
Follow The Conversation on Twitter   #PRSAICON #Agile
Source: http://www.thisblogrules.com/wp-content/uploads/2009/11/thank-you-for-sign.jpg

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The New Rules For Modern Communications: Owned Media to Agile Engagement at PRSA 2012

  • 1. Follow The Conversation on Twitter #PRSAICON #Agile
  • 2. Michael Pranikoff Global Director, Emerging Media PR Newswire http://about.me/michaelpranikoff michael.pranikoff@prnewswire.com Twitter / @mpranikoff Follow The Conversation on Twitter #PRSAICON #Agile
  • 3. Disclaimer: I am not a Guru. I am not an Expert. All tips, recommendations, and ideas are from reading, exploring, and learning anyway that I can. I consider myself a B+ Student at best.
  • 4.
  • 5. Engage opportunity across all channels Social Web sites Search Mobile Video sharing CONTENT Blogs Microblogs Print Broadcast
  • 6. Engage opportunity with all key audiences Investors The Media Decision Bloggers Makers CONTENT Influencers Consumers Shareholders
  • 7. The “Old” Paradigm – Silos Prevailed PAID EARNED OWNED MEDIA MEDIA MEDIA A brand pays Publicity gained when A brand to place ad or content an influencer owns in a channel promotes a brand a channel • Advertising • Press pickup • Company blogs • Events • Blog mention • Company website • Direct Marketing • Social sharing • Company social • Word of mouth accounts
  • 8. SILOS in Corporations are OLD and CRUMBLING Follow The Conversation on Twitter #PRSAICON #Agile http://www.flickr.com/photos/kh-67/4892949459/
  • 9. Communications Comes Into Focus Marketing COMPANIES WANT: • Direct consumer access Public • Opportunities to engage with Relations audiences • Continuous messaging that is easy to share • Analytics, ROI They want to communicate in a Advertising way that combines PR, Marketing & Advertising.
  • 10. Convergence of Paid, Earned & Owned Media PAID EARNED OWNED The lines between them MEDIA MEDIA MEDIA are blurred Conversation now A brand pays to Publicity gained A brand continues across all place ad or content when an influencer owns in a channel promotes a brand a channel Earned media is increasing in importance • Advertising • Press pickup • Company blogs Increased mobile usage • Events • Blog • Company is accelerating earned media growth • Direct mention website Marketing • Social • Company social Ecommerce is becoming sharing+ MOBILE SOCIAL accounts embedded into all, with • Word of the option to buy from a mouth channel, ad or link
  • 11. The Unification of Content as a strategic asset in an organization is a competitive differentiator. It is a must in order to be a good storytelling organization. Follow The Conversation on Twitter #PRSAICON #Agile
  • 12. CONTENT IS BEING CREATED AROUND THE ORGANIZATION BUT LACKS CONNECTIVE TISSUE. Collateral Case Brand Ad Marketing studies Company s Newsletters CRM PR News Lead & emails Nurture Digital Demos Infographics Testimonials Product Surveys Blog Marketing posts Social Forum discussions Lead Tweets White Generation Mobile papers Facebook posts Apps & Games
  • 13. COMPANIES MUST UNIFY CONTENT TO SPEAK WITH ONE VOICE. The silos will remain, but must develop a functional layer across all departments to package, repurpose and promote all the content being generated. Brand/ CRM Lead PR Social Digital Product Mobile Lead Generation Marketing Nurture Infographics Case Ad Forum s discussion Testimonials studies Tweets s Collateral Surveys Blog Demos Company Faceboo Newsletters posts White papers News k posts & emails Apps/Games
  • 14. Content unification allows for your story to be… Amplified – More relevant Told faster once separate to stay ahead of to your audiences content can now based on the current complement one conversation real-time learning another to reach in virtuous loop further Increased ROI from the content and systems you have already invested in
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  • 16. “In 1965, 80 percent of adults could be reached with three 60 second TV spots. Today it requires117 prime time Commercials to produce the same result” -Jim Stengel, Former CMO, P&G Follow The Conversation on Twitter #PRSAICON #Agile
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  • 19. Follow The Conversation on Twitter #PRSAICON #Agile
  • 20. The Emerging Media Landscape User Generated Editorial Consumer Business
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  • 27. Follow The Conversation on Twitter #PRSAICON #Agile
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  • 29. Keller Fay Research 2010 Follow The Conversation on Twitter #PRSAICON #Agile
  • 30. Keller Fay Research 2010 Follow The Conversation on Twitter #PRSAICON #Agile
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  • 32.
  • 33. + Reach Earned Paid Owned - - + Control Follow The Conversation on Twitter #PRSAICON #Agile
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  • 35. We Need To Create Proactive Messaging Proactive Messaging Should Be Created With Optimization Proactive Messaging Also Means Creating Content That Is Directional
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  • 40. Follow The Conversation on Twitter #PRSAICON #Agile
  • 41. Is Your Content Like A Turtle In A Slow Race?
  • 42. Or Do You Syndicate Your Content With A Jet Pack?
  • 43.
  • 44. How About On Here?
  • 45.
  • 46. Billion Core Searches in July 2012 in the United States
  • 47.
  • 50. Follow The Conversation on Twitter #PRSAICON #Agile
  • 51.
  • 52. Source: Searchmetrics Report – Google Ranking Factors US – June 2012
  • 53. A note on Google+: analyzing Google +1s…. we found a significant result of 0.41. From this we can assume that the quantity of +1s has the strongest correlation of any of the metrics analyzed in the study. Source: Searchmetrics Report – Google Ranking Factors US – June 2012
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  • 62. Make Your Content Directional CONTENT
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  • 66. More Multimedia = More Views * The number of stories with downloadable files such as PDFs, PPTs, DOCs is significantly fewer than those without, however the data shows the potential for very high visibility when such assets are included along with other multimedia assets. Source: PR Newswire Web Analytics, June 2012
  • 67. Using multimedia with your content increases engagement According to internal sample research comparing press releases that contain multimedia with those that do not.
  • 68. Follow The Conversation on Twitter #PRSAICON #Agile
  • 69. CREATE, CURATE & OPTIMIZE CONTENT LISTEN, ANALYZE IDENTIFY & TARGET MEASURS & STRATEGIZE PROMOTE & ENGAGE & SYNDICATE INTERACT MEASURE
  • 70. Agile Engagement is a Virtuous Cycle With each rotation, content produced becomes more relevant to your audience to increase engagement and amplify impact.
  • 71. Biz Stone – Co-Founder of Twitter Speaking at the PRSA 2012 Opening Keynote
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  • 73. CREATE, CURATE & OPTIMIZE CONTENT LISTEN, ANALYZE, IDENTIFY & TARGET MEASURE & STRATEGIZE PROMOTE & ENGAGE & SYNDICATE INTERACT
  • 74. CREATE, CURATE & OPTIMIZE CONTENT LISTEN, ANALYZE, IDENTIFY & TARGET MEASURE & STRATEGIZE LISTEN & ANALYZE In 2010, State Farm noticed that it had received a better-than-usual reaction (including some play on Jimmy Kimmel Live!) to a video it had created about the dangers of using turkey fryers& Thanksgiving. PROMOTE & ENGAGE at SYNDICATE INTERACT STRATEGIZE In 2011, State Farm’s Heather Paul, a specialist in digital platforms and social media, had a brainstorm. What if she could get William Shatner to talk about his own experience being burned in a turkey fryer mishap?
  • 75. CREATE, CURATE & OPTIMIZE CONTENT LISTEN, ANALYZE, IDENTIFY & TARGET MEASURE & STRATEGIZE With Thanksgiving only a few months away, State Farm worked with MultiVu to contact Shatner’s agent. Shatner agreed to tell his story that would become the basis for “Eat, Fry, PROMOTE & Love,” which State Farm described as ENGAGE & a “turkey fryer fire cautionary tale.” INTERACT SYNDICATE
  • 76. CREATE, CURATE & OPTIMIZE CONTENT State Farm identified the top three States (Texas, Illinois, & Ohio) as well as the top 10 States where there were Thanksgiving Day related cooking fires. LISTEN, ANALYZE, IDENTIFY & TARGET MEASURE & STRATEGIZE TX IL OH The goal was to raise awareness of cooking related PROMOTE & Thanksgiving Day fires in order to reduce claims. ENGAGE & SYNDICATE State Farm did this by connecting multiple forms of INTERACT content into a single format that people would want to view and share.
  • 77. CREATE, CURATE & OPTIMIZE CONTENT State Farm could certainly have posted a multimedia news release (MNR) on its own corporate Web site. But that would have been less effective, Paul says, than doing it through LISTEN, ANALYZE, PR Newswire, which has an establishedTARGET IDENTIFY & distribution network and enables one-click MEASURE & sharing to more social media sites than STRATEGIZE State Farm could offer on its own. The content was syndicated on November 15, nine days before Thanksgiving Day 2011. PROMOTE & ENGAGE & SYNDICATE INTERACT
  • 78. CREATE, CURATE & OPTIMIZE CONTENT MEASURE The video was picked up from the MNR and aired on television in 80 of the 10 top DMA's generating over 35 million views with an LISTEN, ANALYZE, estimated publicity value of $4.7 million IDENTIFY & TARGET MEASURE & The video had over 650K views on State Farm’s YouTube page STRATEGIZE An estimated online audience of 23 million from postings and views with a publicity value of $1.8 million State Farm claims of Thanksgiving Day cooking related / grease fire claims dropped by almost 300% with an estimate saving of $1 million in each of the Top 3 States identified as targets. PROMOTE & LISTEN, ENGAGE & SYNDICATE ANALYZE, INTERACT $1M MEASURE & $1M $1M STRATEGIZE
  • 79. CREATE, CURATE & OPTIMIZE CONTENTaround the campaign still taking place Conversation LISTEN, ANALYZE, IDENTIFY & TARGET MEASURE & STRATEGIZE STRATEGIZE State Farm PR & Marketing proved successful in creating an Owned + Earned Media campaign without a Paid component PROMOTE & ENGAGE & SYNDICATE INTERACT State Farm will look to apply knowledge gained from this success to future public awareness campaigns using online video and hashtags
  • 80. Follow The Conversation on Twitter #PRSAICON #Agile
  • 81. Burberry Art Of The Trench Campaign – ArtOfTheTrench.com Follow The Conversation on Twitter #PRSAICON #Agile
  • 82. Burberry Art Of The Trench Campaign – ArtOfTheTrench.com Burberry CEO – Andrea Ahrendts Speaking at Google Zeitgeist 2011 Building a Digital Brand http://youtu.be/RTRxRXxyZE8 Follow The Conversation on Twitter #PRSAICON #Agile
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  • 85. Publish a steady stream of content TRUST RELIABILITY DELIGHT Keep it relevant & interesting Follow The Conversation on Twitter #PRSAICON #Agile
  • 86. Follow The Conversation on Twitter #PRSAICON #Agile

Notes de l'éditeur

  1. 10 times more searches for “cosmetic dentist” than for “prosthodontist” – Source: Google
  2. Send your news release out on a wire service. When you do so, make sure you are doing correct SEO properties, to drive back where you want them to go.
  3. Marketing today – conversational, drives behavior, focused on storytelling and content that is shareable
  4. Marketing today – conversational, drives behavior, focused on storytelling and content that is shareable
  5. Marketing today – conversational, drives behavior, focused on storytelling and content that is shareable
  6. Marketing today – conversational, drives behavior, focused on storytelling and content that is shareable
  7. Marketing today – conversational, drives behavior, focused on storytelling and content that is shareable
  8. Marketing today – conversational, drives behavior, focused on storytelling and content that is shareable
  9. Marketing today – conversational, drives behavior, focused on storytelling and content that is shareable
  10. Marketing today – conversational, drives behavior, focused on storytelling and content that is shareable