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Recession Proof Your Marketing 12+ Ways to Increase Your ROI Presented by Sheri Jacobs, CAE President + Chief Strategist Avenue M Group, LLC CalSAE Annual Conference April 14, 2010 Long Beach, CA
[object Object],[object Object],[object Object]
 
 
 
 
 
 
Communications becomes more mobile.
 
Individuals become the primary influencers.
What is  Recession-Proof Marketing?
The last 7 words spoken by all failed companies are…
[object Object]
Your challenges… ,[object Object],[object Object],[object Object],[object Object],[object Object]
What do you hope to learn today?
 
Marketing in a recession is about 4 things… ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],To sell anything you must know everything you can about…
It all starts with understanding your prospects  and  what you are offering.
Do you know? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Don’t know…ask! www.wordle.net
Know where to spend you money.
4 out of 5 Online Adults Now Participate in a Social Network Source: 2009 Razorfish Brand Experience Report
How often do you…? ✔ ✔ ✔ ✔ ✔ ✔ More than once a month Less than once a month Not at all I visit social networking sites (Facebook or LinkedIn)  I update my profile on social networking sites I read customer reviews on Amazon I post reviews on Amazon I read blogs I use Twitter
How much do you trust what you see? ✔ ✔ ✔ ✔ ✔ ✔ 1 = Low Trust 2 = Some Trust 3 = High Trust Information posted on a listserv Email from a friend Email from an association Online article from the association’s publication Online advertisement, banner Information on a blog
Very Active, Low Trust Not Active, Low Trust Very Active, High Trust Not Active, High Trust High Response Rates, Increase ROI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How well do you know  what  you are trying to sell?
Conduct an Asset Audit.
How well do you know your competition?
How do you compare? ,[object Object],[object Object],[object Object],[object Object],[object Object]
12 (+5) Ways to Get Members and Prospects to Respond.
Should I spend $1000 for a laptop?
Price: $3,848.00  Ouch!
Price: $989.00  Yes!
Proof of Value All the features I need in a laptop.  $3,848+ vs. $989
1. Proof of value ,[object Object],[object Object],[object Object],[object Object]
2. Take away the risk. ,[object Object],[object Object],[object Object],[object Object]
3. Tap into the emotional needs. ,[object Object],[object Object],[object Object],[object Object]
4. Address objections ,[object Object],[object Object],[object Object],[object Object],[object Object]
MarketingProfs Conference ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
5. Involvement & Ownership
[object Object],[object Object]
6. Tell a REAL story.  ,[object Object]
Actual Copy XYZ Association holds eight 1/2 day educational programs each year presenting some of the best national and state speakers discussing cutting edge solutions to the challenges faced by association executives.
[object Object],XYZ offers programs “ that are worth getting up at 5:00 am  and driving halfway across the state to attend.”
7. Establish credibility quickly.
 
8. Help justify the purchase. ,[object Object],[object Object]
Emotion: BMW. The Ultimate Driving Machine! Logic: Ultimate efficiency. Well equipped. No-cost maintenance. No-cost BMW Assist Safety Plan.
9. Create a Sense of Urgency ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
10. KISS – Keep it Stupid and Simple ,[object Object]
11. Be Specific ,[object Object],[object Object],[object Object]
12. Create a Must-Read Headline ,[object Object]
When customers have skin in the game.
13. Use the words “ How to” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
14. Use a number in your copy The numbers 5 and 0 feel manufactured. When you use a number such as 6, 7 or 9 it feels more real. 11 Steps to a Successful Virtual Conference or 10 Steps to a Successful Virtual Conference
15. Cut your copy in half! Provided that - -  If In order to - -  To The majority of - -  Most Accordingly - -  So Facilitate - -  Help Frequently - -  Often
16. Use Curiosity to Get Them Interested Program: Physicians and health care reform 50% of Physicians Report Health Care Reform Worsened Conditions for Their Practice
17. Avoid Clichés Clichés are trite and overused expressions. They will make your marketing invisible! wordle.net
Marketing with  Direct Mail.
6 Ways to Get People to Act During Tough Times ,[object Object],[object Object]
[object Object],6 Ways to Get People to Act During Tough Times
[object Object],[object Object],6 Ways to Get People to Act During Tough Times
[object Object],When asked how young professionals (YP) first learned about their association, 76% of survey respondents selected colleagues and 56% selected employers. A significant percentage of young professionals also become aware of the association through the organization’s website (70%) and through their academic environment (66%). 6 Ways to Get People to Act During Tough Times How do young professionals first learn about your association? Colleague 76% Website 70%
[object Object],[object Object],6 Ways to Get People to Act During Tough Times
[object Object],[object Object],6 Ways to Get People to Act During Tough Times
One final thought…
If we mixed up your marketing collateral with another association would anyone notice?
Q & A ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Cal sae recession proof marketing

  • 1. Recession Proof Your Marketing 12+ Ways to Increase Your ROI Presented by Sheri Jacobs, CAE President + Chief Strategist Avenue M Group, LLC CalSAE Annual Conference April 14, 2010 Long Beach, CA
  • 2.
  • 3.  
  • 4.  
  • 5.  
  • 6.  
  • 7.  
  • 8.  
  • 10.  
  • 11. Individuals become the primary influencers.
  • 12. What is Recession-Proof Marketing?
  • 13. The last 7 words spoken by all failed companies are…
  • 14.
  • 15.
  • 16. What do you hope to learn today?
  • 17.  
  • 18.
  • 19.
  • 20. It all starts with understanding your prospects and what you are offering.
  • 21.
  • 23. Know where to spend you money.
  • 24. 4 out of 5 Online Adults Now Participate in a Social Network Source: 2009 Razorfish Brand Experience Report
  • 25. How often do you…? ✔ ✔ ✔ ✔ ✔ ✔ More than once a month Less than once a month Not at all I visit social networking sites (Facebook or LinkedIn) I update my profile on social networking sites I read customer reviews on Amazon I post reviews on Amazon I read blogs I use Twitter
  • 26. How much do you trust what you see? ✔ ✔ ✔ ✔ ✔ ✔ 1 = Low Trust 2 = Some Trust 3 = High Trust Information posted on a listserv Email from a friend Email from an association Online article from the association’s publication Online advertisement, banner Information on a blog
  • 27.
  • 28. How well do you know what you are trying to sell?
  • 30. How well do you know your competition?
  • 31.
  • 32. 12 (+5) Ways to Get Members and Prospects to Respond.
  • 33. Should I spend $1000 for a laptop?
  • 36. Proof of Value All the features I need in a laptop. $3,848+ vs. $989
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42. 5. Involvement & Ownership
  • 43.
  • 44.
  • 45. Actual Copy XYZ Association holds eight 1/2 day educational programs each year presenting some of the best national and state speakers discussing cutting edge solutions to the challenges faced by association executives.
  • 46.
  • 48.  
  • 49.
  • 50. Emotion: BMW. The Ultimate Driving Machine! Logic: Ultimate efficiency. Well equipped. No-cost maintenance. No-cost BMW Assist Safety Plan.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55. When customers have skin in the game.
  • 56.
  • 57. 14. Use a number in your copy The numbers 5 and 0 feel manufactured. When you use a number such as 6, 7 or 9 it feels more real. 11 Steps to a Successful Virtual Conference or 10 Steps to a Successful Virtual Conference
  • 58. 15. Cut your copy in half! Provided that - - If In order to - - To The majority of - - Most Accordingly - - So Facilitate - - Help Frequently - - Often
  • 59. 16. Use Curiosity to Get Them Interested Program: Physicians and health care reform 50% of Physicians Report Health Care Reform Worsened Conditions for Their Practice
  • 60. 17. Avoid Clichés Clichés are trite and overused expressions. They will make your marketing invisible! wordle.net
  • 61. Marketing with Direct Mail.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
  • 69. If we mixed up your marketing collateral with another association would anyone notice?
  • 70.

Editor's Notes

  1. People love authority and its use in the selling process gives people confidence to make decisions and know they are correct.