In this webinar Hannes van Rensburg shares his vision on Mobile Banking. Hannes is the Chief Executive and Founder of Fundamo. Next to this, Hannes is the author of a widely read blog on mobile banking and an active participant in mobile banking conferences. Having launched the first mobile banking solution in 1999, Hannes is often seen as the pioneer of mobile banking.

1. Leaders in Mobile Banking and Payments TAKING THE WORLD BY STORM : MOBILE BANKING Mobile banking thoughts December 2010 Hannes van Rensburg

3. Leading industry experts

4. Oldest deployment still operational: Celpay Zambia (2002)

5. Major brands incorporate Fundamo as part of their offering:(Gemalto, Accenture, IBM, S1, etc.)

6. Five years of consecutive spectacular growth

7. Clients in thirty-five countries and offices in five© 2009 Fundamo. All rights reserved.

9. Mobile phones changed the way that we live, work and interact with each other spectacularly and fundamentally

10. The role of banks as the guardians of money are not as protected by regulations anymore

11. The roles of banks and their relevance are being questioned by all stakeholders 3

13. New business and operating models

14. Non-traditional competition

15. Stronger weight for emerging market players

16. Domestic consolidation in developed markets

17. New sources of revenue growth

18. Robust customer management4 Banking 2012: Time for Bold Moves. New Operating Models to Rebuild Bank Profitability - Accenture research

20. Reach a much bigger percentage of the population

21. Serve the needs of consumers without any constraint of time or location

22. Message-based transactional architecture rather than session based, content-rich service

23. It is possible to implement much higher levels of security on mobile phones

24. Utilising the unique characteristics of mobile phones rather than porting existing services to a phone5

26. A few alternative channel to internet connectivity

27. Ideal platform to implement dual authentication

28. A convenient and cost-effective way to distribute bank-grade encryption keys

29. The most effective way to associate a very unique and personal identification of consumers to their banking portfolio

30. Ability to integrate services with other banking channels6

32. Mobile network operators have the means, the opportunity and the track record to provide financial services and they see this as a means to retain consumer revenue

33. Digital companies are extremely well-positioned to offer payment services to a large market segment that will define their future banking relationships

34. Foreign banks can offer financial services remotely into traditional markets of existing banks7

36. The business model for the investment required is at best marginal

37. The infrastructure required to ensure mainstream adoption is further into the future than most observers predict

38. The complexity of the security architecture and the contractual liability is not defined well enough to be deployed as a mainstream solution.8 Aug 2006 Technology Review published by MIT predicts that 50% of new phones shipped in 2011 will be NFC enabled

40. Banks will most probably have to implement new (or at least upgrade existing) back-office payment infrastructure

41. The existing AML and compliance management systems will not be able to cope with the new profile of transactions

42. Back office procedures will require a major re-design to cater for concepts like personalisation, secure element management etc.

43. Approaching the reality of mobile banking in a well-architected way, utilising state of the art payment platforms will prepare banks best for NFC9

45. Learning and applying new business models, regulatory dispensations and technology solutions

47. Technology platforms could be tested and refined to cater for the extremely high volumes of transactions of these deployments

48. New business models emerged that can be applied in first world markets to generate profits and reduce costs

49. Emerging markets are often tightly integrated to developed markets through trade and migrant workers11

51. Develop new sources of revenue through new types of transactions and the retention of funds

52. Reduce costs by fundamentally redefining business processes

53. Increase consumer loyalty and grow market-share especially in non-traditional market segments

54. Build networks with other banks and third parties to entrench value contribution

55. Reduce fraud and increase security, by managing specific risks12

56. © 2009 Fundamo. All rights reserved. 13 I thank you for the opportunity to share this with you Hannes van Rensburg CEO: Fundamo http://www.fundamo.com hannesvr@fundamo.com http://mbanking.blogspot.com @Rensburg on Twitter