1. FinTech Lenders:
Strategies to compete or partner with the new players in banking
Mike Horrocks- Sr. Director, Solutions Management
2. “BE FEARFUL WHEN OTHERS
ARE GREEDY AND GREEDY
WHEN OTHERS ARE FEARFUL”
WARREN BUFFETT
3. Agenda
What is FinTech?
Disruptions created by FinTech
Why we you should care about FinTech?
FinTech and lending business
Strategies to manage FinTech disruptions
Questions, Answers, and Discussion
11. What is driving FinTech?
Trends towards
growing trust in
online transactions
Increasing consumer
expectations of
immediacy
The proliferation of
public data for risk
scoring
13. a match of borrowers and investors for both risk & duration
a borrower experience, driven by speed & convenience
an ability to use public data to an advantage in scoring risk
a fundamentally lower-cost operating model
FinTech advantages (or at least perceived)
14. Notion of big data: analyse and capture
value from large and complex data sets
Traditional Bank FinTech
- Basic credit
scoring based on
long term
relationship
- Information collected through
various modern channels
- Other kind of FinTech will be able
to generate additional data
Big data
15. Existing Regulation
New economy means new regulations
Innovation makes the traditional
financial system more complex and
opaque
16. Investment in FinTech
2000
$447 M
2013
$677 M
2014
$1.2 B
Global Investment
In FinTech • Global investment has
tripled
• Banks are the first one to
be affected by the growing
popularity of FinTech
• Every department is
threaten
18. of respondents expect a life event in
the next 36 months that will
significantly impact their finances
60
%
Source: 2016 FIS PACE Index July 2016 The Financial Brand
19. The primary financial institution is the first choice
for funding anticipated life events…
…however, 19% of banked consumers have not
yet decided where to turn to finance these events
Source: 2016 FIS PACE Index July 2016 The Financial Brand
20. Millennials ranked being digitally connected higher
than reliability and transparency…
…and they make nearly 2xthe number of online
transactions as Gen Xers or Baby Boomers
Source: 2016 FIS PACE Index July 2016 The Financial Brand
21. of smartphone users could list one
feature/service they would want their
bank to provide via mobile app
50
%
Source: 2016 FIS PACE Index July 2016 The Financial Brand
23. The FinTech Lending Landscape
Marketplace /
Alternative Lenders
Crowd Funding
Peer2Peer Lending
Providers
24. Marketplace / Alternative Lenders
Development of algorithms
and use of Big Data
Faster respondent to
technological changes ~
Digital Generation
More transparency are
required by clients
Banks may still have an
advantage in this sector, but
for how long ?
25. HOW MARKETPLACE LENDING WORKS
1
2
3
4
BORROWER
CHOOSES
A PORTAL
&CHOOSES
A LOAN TYPE
BORROWER
POSTS
A LOAN LISTING
ONLINE
A LOAN OFFER
MAY TAKE
ONLY MINUTES
INVESTORS
REVIEW
& SELECT
LOANS
LOAN FUNDING
CAN TAKE
LESS THAN A WEEK
THE MARKET-
PLACE LENDING
PLATFORM
SERVICES
THE LOAN
BORROWER
REPAYS LOAN
IN MONTHLY
INSTALLMENTS
26. Just how big is MarketPlace Lending?
$0
$5,000
$10,000
$15,000
$20,000
$25,000
2011 2012 2013 2014 2015
US MPL Annual loan volumes, US$ million 2011-2015
Lending Club Prosper SoFi OnDeck Avant Other
Source: Direct Lending: Finding value/minimizing risk, Liberum, 20 Oct
2015, p.6
$473
$1,529
$4,114
$10,653
$22,732
CAGR:
163.3%
28. Crowdfunding
Allow projects that maybe
can’t get a bank loan to
benefit from external
financing
Straightforward selection of
risk and projects
More transparent for
lenders
29. Peer2Peer Lending
Challenging the core activity of a bank
Putting in relation borrowers with many
lenders based on their risk aversion
Big Data is used for a more precise risk
profile more efficient credit selection
process
Faster collection and treatment of the
information
Biggest challenge for the banking industry
Credit Selection Process
31. Play your advantage
Cost of funds
– Attract deposits
Relationships with
regulators
Infrastructure
32. Strategies to disrupt FinTech
Partner with existing vendors.
Develop structures that encourage internal
innovation.
Work with other institutions to benefit from
economies of scale.
Mimic what works best for others.
33. Partner with existing solutions
Partner, Buy, or Build
Leverage new
innovations
Monitor and learn
Respond to change
34. Royal Credit Case Study
Member Business Lending
on their website
Rapid deployment timelines
Nearly 50% of all MBL
applications came from the
channel
User satisfaction SLA’s
– 96% within targeted SLA
700 applications for $35
million in MBL growth
36. Berkshire Bank – Fostering a new culture
America’s most exciting bank
Why is the bank changing?
What is the reaction in the
bank?
What is the reaction of the
market?
37. Work with others for economies of scale.
Partner with:
– Incubators
– Local businesses
– Trusted vendors
– Universities
38. Focus on what your borrowers want
20 40 60 80 100
Safety
Security
Fairness
Reliable
Transparent
Control
Customized
- Importance
- Performance
39. Mimic what works well for others
Replicate elements of the UX
Enhance a bank’s overall
customer proposition
Capture more of the value
inherent in the brand
40. Call to action…
Set goals for collaboration
Push for transparency in processes
Foster the needed cultural changes
The 2015 BAI Retail Delivery Conference in Las Vegas from October 13-15 presented a mix of discussions around old, established technologies in need of a makeover, and new, unproven technologies looking to create value for both financial institutions and their customers. Through all the sessions, one key theme emerged time and again: traditional banking and digital banking business models and technologies are converging. As a result, many large traditional banks are building internally or investing and partnering externally with FinTech innovation labs.
With all the buzz around successful innovation labs, firms often ask us whether they should be investing in similar FinTech initiatives – and if so, how? While financial institutions certainly should focus on innovation and new technology, the hype around innovation labs often exaggerates the benefits. While innovation labs may be a great investment for large firms, for many institutions, the ROI of developing one’s own innovation lab simply isn’t worth it.
Instead, firms must explore the best way to engage in FinTech by first establishing with internal stakeholders what they are trying to accomplish, and how much they are willing to invest towards that objective. Leading firms recognize that there are many ways to encourage innovation without the investment of an Innovation Lab:
Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies.
Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm.
Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone.
As FinTech expands and new solutions arrive, firms will continuously need to balance between traditional banking and these new technologies. The BAI Conference proved that banks are thinking about these challenges, and are ready to incorporate new technology into their traditional systems.
- For these reasons, we believe that banks will have a structural cost advantage over MPLs if and when the credit environment normalize
Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies.
Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm.
Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone.
Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies.
Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm.
Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone.
Royal goal is 24 SLA 96%
700 apps for 35 Million for MBL
Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies.
Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm.
Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone.
Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies.
Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm.
Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone.
First, we think it is clear that banks should seek to replicate elements of the UX being delivered by leading MPLs, particularly on the borrowers’ side of the marketplaces. They should prioritize those asset classes and use cases where UX has the most weight in influencing customers’ purchasing decisions.
Second, we think that providing customers with transparent access to MPL-originated funds (when a customers’ requirements are outside the bank’s risk appetite) would be a sensible step. It would enhance a bank’s overall customer proposition and, structured properly, provide an opportunity to capture more of the latent value inherent in its brand, physical distribution network and existing customer relationships.