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FinTech Lenders:
Strategies to compete or partner with the new players in banking
Mike Horrocks- Sr. Director, Solutions Management
“BE FEARFUL WHEN OTHERS
ARE GREEDY AND GREEDY
WHEN OTHERS ARE FEARFUL”
WARREN BUFFETT
Agenda
 What is FinTech?
 Disruptions created by FinTech
 Why we you should care about FinTech?
 FinTech and lending business
 Strategies to manage FinTech disruptions
 Questions, Answers, and Discussion
What is FinTech?
1950 – Credit Cards
1960 – ATMs
1970 – Electronic Stock Trading
1980 – Personal Computers
1990 – Online Banking
Today – FinTech
User-friendly and high quality service
Mobile and responsive
Social networks and financial networks
What is driving FinTech?
 Trends towards
growing trust in
online transactions
 Increasing consumer
expectations of
immediacy
 The proliferation of
public data for risk
scoring
Disruptions by FinTech
a match of borrowers and investors for both risk & duration
a borrower experience, driven by speed & convenience
an ability to use public data to an advantage in scoring risk
a fundamentally lower-cost operating model
FinTech advantages (or at least perceived)
Notion of big data: analyse and capture
value from large and complex data sets
Traditional Bank FinTech
- Basic credit
scoring based on
long term
relationship
- Information collected through
various modern channels
- Other kind of FinTech will be able
to generate additional data
Big data
Existing Regulation
New economy means new regulations
Innovation makes the traditional
financial system more complex and
opaque
Investment in FinTech
2000
$447 M
2013
$677 M
2014
$1.2 B
Global Investment
In FinTech • Global investment has
tripled
• Banks are the first one to
be affected by the growing
popularity of FinTech
• Every department is
threaten
Why you should care
of respondents expect a life event in
the next 36 months that will
significantly impact their finances
60
%
Source: 2016 FIS PACE Index July 2016 The Financial Brand
The primary financial institution is the first choice
for funding anticipated life events…
…however, 19% of banked consumers have not
yet decided where to turn to finance these events
Source: 2016 FIS PACE Index July 2016 The Financial Brand
Millennials ranked being digitally connected higher
than reliability and transparency…
…and they make nearly 2xthe number of online
transactions as Gen Xers or Baby Boomers
Source: 2016 FIS PACE Index July 2016 The Financial Brand
of smartphone users could list one
feature/service they would want their
bank to provide via mobile app
50
%
Source: 2016 FIS PACE Index July 2016 The Financial Brand
FinTech in Lending
The FinTech Lending Landscape
 Marketplace /
Alternative Lenders
 Crowd Funding
 Peer2Peer Lending
Providers
Marketplace / Alternative Lenders
 Development of algorithms
and use of Big Data
 Faster respondent to
technological changes ~
Digital Generation
 More transparency are
required by clients
 Banks may still have an
advantage in this sector, but
for how long ?
HOW MARKETPLACE LENDING WORKS
1
2
3
4
BORROWER
CHOOSES
A PORTAL
&CHOOSES
A LOAN TYPE
BORROWER
POSTS
A LOAN LISTING
ONLINE
A LOAN OFFER
MAY TAKE
ONLY MINUTES
INVESTORS
REVIEW
& SELECT
LOANS
LOAN FUNDING
CAN TAKE
LESS THAN A WEEK
THE MARKET-
PLACE LENDING
PLATFORM
SERVICES
THE LOAN
BORROWER
REPAYS LOAN
IN MONTHLY
INSTALLMENTS
Just how big is MarketPlace Lending?
$0
$5,000
$10,000
$15,000
$20,000
$25,000
2011 2012 2013 2014 2015
US MPL Annual loan volumes, US$ million 2011-2015
Lending Club Prosper SoFi OnDeck Avant Other
Source: Direct Lending: Finding value/minimizing risk, Liberum, 20 Oct
2015, p.6
$473
$1,529
$4,114
$10,653
$22,732
CAGR:
163.3%
Businesses using MPL
Aware? Used?
76%
aware
24%
unaware
MPLs
94%
not used
3%
lent
4%
borrowed
Crowdfunding
 Allow projects that maybe
can’t get a bank loan to
benefit from external
financing
 Straightforward selection of
risk and projects
 More transparent for
lenders
Peer2Peer Lending
 Challenging the core activity of a bank
 Putting in relation borrowers with many
lenders based on their risk aversion
 Big Data is used for a more precise risk
profile  more efficient credit selection
process
 Faster collection and treatment of the
information
 Biggest challenge for the banking industry
 Credit Selection Process
Strategies for disruptions
Play your advantage
 Cost of funds
– Attract deposits
 Relationships with
regulators
 Infrastructure
Strategies to disrupt FinTech
 Partner with existing vendors.
 Develop structures that encourage internal
innovation.
 Work with other institutions to benefit from
economies of scale.
 Mimic what works best for others.
Partner with existing solutions
 Partner, Buy, or Build
 Leverage new
innovations
 Monitor and learn
 Respond to change
Royal Credit Case Study
 Member Business Lending
on their website
 Rapid deployment timelines
 Nearly 50% of all MBL
applications came from the
channel
 User satisfaction SLA’s
– 96% within targeted SLA
 700 applications for $35
million in MBL growth
Encourage internal innovation.
 Hackathons
 Encourage “what if”
 Foster a culture of
innovation
Berkshire Bank – Fostering a new culture
America’s most exciting bank
 Why is the bank changing?
 What is the reaction in the
bank?
 What is the reaction of the
market?
Work with others for economies of scale.
 Partner with:
– Incubators
– Local businesses
– Trusted vendors
– Universities
Focus on what your borrowers want
20 40 60 80 100
Safety
Security
Fairness
Reliable
Transparent
Control
Customized
- Importance
- Performance
Mimic what works well for others
 Replicate elements of the UX
 Enhance a bank’s overall
customer proposition
 Capture more of the value
inherent in the brand
Call to action…
Set goals for collaboration
Push for transparency in processes
Foster the needed cultural changes
Questions and answers
THANK YOU
Optimize,Change, Innovate
#BHCM16
@bakerhill
For more information, visit our Solutions Showcase, or,
contact your presenter at Mike.Horrocks@bakerhill.com

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Fintech Lenders: Strategies to Compete or Partner

  • 1. FinTech Lenders: Strategies to compete or partner with the new players in banking Mike Horrocks- Sr. Director, Solutions Management
  • 2. “BE FEARFUL WHEN OTHERS ARE GREEDY AND GREEDY WHEN OTHERS ARE FEARFUL” WARREN BUFFETT
  • 3. Agenda  What is FinTech?  Disruptions created by FinTech  Why we you should care about FinTech?  FinTech and lending business  Strategies to manage FinTech disruptions  Questions, Answers, and Discussion
  • 7. 1970 – Electronic Stock Trading
  • 8. 1980 – Personal Computers
  • 9. 1990 – Online Banking
  • 10. Today – FinTech User-friendly and high quality service Mobile and responsive Social networks and financial networks
  • 11. What is driving FinTech?  Trends towards growing trust in online transactions  Increasing consumer expectations of immediacy  The proliferation of public data for risk scoring
  • 13. a match of borrowers and investors for both risk & duration a borrower experience, driven by speed & convenience an ability to use public data to an advantage in scoring risk a fundamentally lower-cost operating model FinTech advantages (or at least perceived)
  • 14. Notion of big data: analyse and capture value from large and complex data sets Traditional Bank FinTech - Basic credit scoring based on long term relationship - Information collected through various modern channels - Other kind of FinTech will be able to generate additional data Big data
  • 15. Existing Regulation New economy means new regulations Innovation makes the traditional financial system more complex and opaque
  • 16. Investment in FinTech 2000 $447 M 2013 $677 M 2014 $1.2 B Global Investment In FinTech • Global investment has tripled • Banks are the first one to be affected by the growing popularity of FinTech • Every department is threaten
  • 18. of respondents expect a life event in the next 36 months that will significantly impact their finances 60 % Source: 2016 FIS PACE Index July 2016 The Financial Brand
  • 19. The primary financial institution is the first choice for funding anticipated life events… …however, 19% of banked consumers have not yet decided where to turn to finance these events Source: 2016 FIS PACE Index July 2016 The Financial Brand
  • 20. Millennials ranked being digitally connected higher than reliability and transparency… …and they make nearly 2xthe number of online transactions as Gen Xers or Baby Boomers Source: 2016 FIS PACE Index July 2016 The Financial Brand
  • 21. of smartphone users could list one feature/service they would want their bank to provide via mobile app 50 % Source: 2016 FIS PACE Index July 2016 The Financial Brand
  • 23. The FinTech Lending Landscape  Marketplace / Alternative Lenders  Crowd Funding  Peer2Peer Lending Providers
  • 24. Marketplace / Alternative Lenders  Development of algorithms and use of Big Data  Faster respondent to technological changes ~ Digital Generation  More transparency are required by clients  Banks may still have an advantage in this sector, but for how long ?
  • 25. HOW MARKETPLACE LENDING WORKS 1 2 3 4 BORROWER CHOOSES A PORTAL &CHOOSES A LOAN TYPE BORROWER POSTS A LOAN LISTING ONLINE A LOAN OFFER MAY TAKE ONLY MINUTES INVESTORS REVIEW & SELECT LOANS LOAN FUNDING CAN TAKE LESS THAN A WEEK THE MARKET- PLACE LENDING PLATFORM SERVICES THE LOAN BORROWER REPAYS LOAN IN MONTHLY INSTALLMENTS
  • 26. Just how big is MarketPlace Lending? $0 $5,000 $10,000 $15,000 $20,000 $25,000 2011 2012 2013 2014 2015 US MPL Annual loan volumes, US$ million 2011-2015 Lending Club Prosper SoFi OnDeck Avant Other Source: Direct Lending: Finding value/minimizing risk, Liberum, 20 Oct 2015, p.6 $473 $1,529 $4,114 $10,653 $22,732 CAGR: 163.3%
  • 27. Businesses using MPL Aware? Used? 76% aware 24% unaware MPLs 94% not used 3% lent 4% borrowed
  • 28. Crowdfunding  Allow projects that maybe can’t get a bank loan to benefit from external financing  Straightforward selection of risk and projects  More transparent for lenders
  • 29. Peer2Peer Lending  Challenging the core activity of a bank  Putting in relation borrowers with many lenders based on their risk aversion  Big Data is used for a more precise risk profile  more efficient credit selection process  Faster collection and treatment of the information  Biggest challenge for the banking industry  Credit Selection Process
  • 31. Play your advantage  Cost of funds – Attract deposits  Relationships with regulators  Infrastructure
  • 32. Strategies to disrupt FinTech  Partner with existing vendors.  Develop structures that encourage internal innovation.  Work with other institutions to benefit from economies of scale.  Mimic what works best for others.
  • 33. Partner with existing solutions  Partner, Buy, or Build  Leverage new innovations  Monitor and learn  Respond to change
  • 34. Royal Credit Case Study  Member Business Lending on their website  Rapid deployment timelines  Nearly 50% of all MBL applications came from the channel  User satisfaction SLA’s – 96% within targeted SLA  700 applications for $35 million in MBL growth
  • 35. Encourage internal innovation.  Hackathons  Encourage “what if”  Foster a culture of innovation
  • 36. Berkshire Bank – Fostering a new culture America’s most exciting bank  Why is the bank changing?  What is the reaction in the bank?  What is the reaction of the market?
  • 37. Work with others for economies of scale.  Partner with: – Incubators – Local businesses – Trusted vendors – Universities
  • 38. Focus on what your borrowers want 20 40 60 80 100 Safety Security Fairness Reliable Transparent Control Customized - Importance - Performance
  • 39. Mimic what works well for others  Replicate elements of the UX  Enhance a bank’s overall customer proposition  Capture more of the value inherent in the brand
  • 40. Call to action… Set goals for collaboration Push for transparency in processes Foster the needed cultural changes
  • 43. Optimize,Change, Innovate #BHCM16 @bakerhill For more information, visit our Solutions Showcase, or, contact your presenter at Mike.Horrocks@bakerhill.com

Notes de l'éditeur

  1. The 2015 BAI Retail Delivery Conference in Las Vegas from October 13-15 presented a mix of discussions around old, established technologies in need of a makeover, and new, unproven technologies looking to create value for both financial institutions and their customers. Through all the sessions, one key theme emerged time and again: traditional banking and digital banking business models and technologies are converging. As a result, many large traditional banks are building internally or investing and partnering externally with FinTech innovation labs. With all the buzz around successful innovation labs, firms often ask us whether they should be investing in similar FinTech initiatives – and if so, how? While financial institutions certainly should focus on innovation and new technology, the hype around innovation labs often exaggerates the benefits. While innovation labs may be a great investment for large firms, for many institutions, the ROI of developing one’s own innovation lab simply isn’t worth it. Instead, firms must explore the best way to engage in FinTech by first establishing with internal stakeholders what they are trying to accomplish, and how much they are willing to invest towards that objective. Leading firms recognize that there are many ways to encourage innovation without the investment of an Innovation Lab: Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies. Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm. Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone. As FinTech expands and new solutions arrive, firms will continuously need to balance between traditional banking and these new technologies. The BAI Conference proved that banks are thinking about these challenges, and are ready to incorporate new technology into their traditional systems.
  2. - For these reasons, we believe that banks will have a structural cost advantage over MPLs if and when the credit environment normalize
  3. Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies. Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm. Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone.
  4. Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies. Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm. Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone.
  5. Royal goal is 24 SLA 96% 700 apps for 35 Million for MBL
  6. Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies. Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm. Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone.
  7. Partner with existing vendors to stay aware of relevant technology. For some firms, the best tactic is simply to partner with their existing vendors to keep abreast of innovations worth watching. This is ideal for smaller institutions whose goal is to monitor and respond to new technologies. Develop structures that encourage internal innovation. For others, the solution may be to carve out a small group of internal staff to work in a cross-department task force to solve specific challenges. These groups have the benefit of being lower-cost, and can drive a more innovative culture across the firm. Work with other institutions to benefit from economies of scale. Meanwhile, those with more resources might find benefit in working with other FSIs and vendors to create a shared lab. This structure provides all the benefits of a full innovation lab, while allowing firms to achieve economies of scale that they could not accomplish alone.
  8. First, we think it is clear that banks should seek to replicate elements of the UX being delivered by leading MPLs, particularly on the borrowers’ side of the marketplaces. They should prioritize those asset classes and use cases where UX has the most weight in influencing customers’ purchasing decisions. Second, we think that providing customers with transparent access to MPL-originated funds (when a customers’ requirements are outside the bank’s risk appetite) would be a sensible step. It would enhance a bank’s overall customer proposition and, structured properly, provide an opportunity to capture more of the latent value inherent in its brand, physical distribution network and existing customer relationships.