1. Desire2Learn
Intelligent Agents
(Sadly, they’re also secret agents)
Barry Dahl, Sr. Community Manager
www.Desire2Learn.com
2. Desire2Learn Learning Suite
State of the Art
Platform
• Agile
• Scalable
• Intuitive
• Reliable
• Secure
• Accessible
3. What’s an Intelligent Agent?
Definition:
Intelligent Agents can assist
instructors, administrators, and students
by providing a quick and automated
notification when defined activity occurs
in a course or when there is a lack of
login or course entry.
4. How Do They Work?
•For each agent you need to determine:
• what criteria it is looking for
• how often it looks for those criteria
• What the email should say and who
should receive it when the criteria are
met
5. Client Use Cases in T & L
–Automatic reminders to students:
• Not logging in to D2L
• Not entering a specific course
–Message after poor performance:
• Get their attention and encourage
them to seek extra help
–Message after good performance
6. Advantages of Using Agents
1. Increases communication between
instructor and student
2. Personalized message, doesn’t look like
a canned response.
3. Send links to other
resources, tutorials, tutoring
center, etc.
7. Possible Disadvantages
1. Need to manage the agents effectively
to ensure effective communications.
2. If students receive too many of these
messages they’ll know they are
automatically sent (not personal).
3. Something could break.
15. About Emailing Students
• If you choose to have the agent send an
email directly to a student, you should:
a) Include your email address as a CC
b) Add text to the email telling them to
“Reply All,”
c) If they just reply to the agent, you will
not receive it.
<Ken>Best/Newest technologyNimbleOpenBest architectureAbility to scale (aka not slow due to having multi-tenant, multi-instance vs single instance)… perhaps “we are the LMS for clients that don’t like to be told what to do”Flexibility with endless options for adapting and molding the learning environment to the varied learners, instructors and subjects, achieving the best possible learning outcome for all partiesScalability to grow and support the learning environment with zero degradation to performance, or reliability, no matter how large the learning environment. Usability that is natural and intuitive delivers a positive and engaging learning environment for students increasing the adoption rate of the learning system and overall participation from students, instructors and administratorsReliability in a dependable, bullet proof system proven by some of the largest LMS implementations in the world. The system just has to work – always.Security that is reliable and sophisticated - controlled with flexible, granular permissions and authorization capabilitiesMobility taking the learning environment whenever and wherever it is needed on a wide range to tablets and devices - bringing flexible learning options to students and staff. Accessibility for learners of all capabilities, enabling equal access and participation in the educational experience.