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Evaluating the Quality of Online Teaching
Part One
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Open Twitter Widget – tweet
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Chat - hidden
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Brightspace Connections
www.d2l.com/events/regional/
Alberta Connection
• Friday, March 9
• SAIT – Main Campus
• Calgary, AL
Ontario Connection
• Friday, March 2
• Sheridan College
• Oakville, ON
Upcoming Webinars
Tips and tricks for a
successful roll out of Daylight
• Wednesday, February 21
• Sandra Earl, Product Manager, and Jeff
Geurts, Senior Product Designer, D2L
www.d2l.com/resources/webinars/
Evaluating the Quality of
Online Teaching – Part Two
• Tuesday, February 13
• Barry Dahl, D2L
Adding Action to Your Online Course: Outside-The-Box Techniques
to Increase Student Engagement From a Distance
• Tuesday, March 6 Amanda Dills, Oklahoma City University
Houston, Texas!! July 25-27, 2018
www.d2l.com/fusion
www.d2l.com/resources/webinars/
Webinars One-stop Shop
Registration for Upcoming Webinars
and Recordings of Past Webinars
Evaluating the Quality of Online Teaching
Part One
“Quality”
in Online Education
What is a Good Definition for Quality
•Generally speaking…
• High Grade
• Superiority
• Excellence
Define Quality in Education
•Generally speaking…
• High standards
• Consistently applied
• With an eye on efficiency (or value for money)
Define Quality in Online/Digital Education
•Generally speaking…
• Passing the Quality Matters (QM) rubric review
But
It shouldn’t be
3 Major Components of e-Quality
Learning
Teaching Design
Learning Level
Is High
Teaching Level
Is High
Course Design
Meets Standards
Learning Assessment
Measuring the Major Components
Comprehensive Faculty Evaluations
• Purpose
• Accreditation
• History of Online Faculty Evaluation
• Components
• A few examples
• What about classroom observations for online courses?
Purposes of Faculty Evaluation
1. Encourage excellence in teaching and learning.
2. Facilitate long-term quality improvement by continually
monitoring instructional performance.
3. Provide constructive feedback to faculty by identifying
areas of strength and areas for improvement in classroom
instruction.
4. Inspire professional growth and development.
What about Accreditation?
• Here’s an example from the Higher Learning
Commission
• Guidelines for the Evaluation of Distance Education
(On-line Learning)
• NOTE: most other regional accreditors use the
same or similar language.
Guidelines for the Evaluation of DE
Faculty responsible for delivering the on-line learning
curricula and evaluating the students’ success in
achieving the on-line learning goals are appropriately
qualified and effectively supported.
• Examples of evidence: a. On-line learning faculties
are carefully selected, appropriately trained,
frequently evaluated, and are marked by an
acceptable level of turnover.
A Little History…Maybe
• The first known (to me, anyway) online faculty
evaluation system was started in 2001 at
Park University.
• Initially based on the evaluation system used
for face-to-face classroom instructors.
• As such, they attempted to replicate the
traditional classroom evaluation in the online
classroom.
But Online Was (Is) Different
The unique features and functions in an online classroom
were not initially considered.
For example, the original evaluation system did not include
an examination
• of learning outcomes
• of overall classroom management
• facilitation and guidance
• the concept of faculty presence
• communication response rates
• accessibility of materials
• course-related administrative tasks, etc.
Adapting the Instrument
• To address the unique evaluation concerns for
online teaching, Park University College for
Distance Learning developed a formalized Online
Instructor Evaluation System (OIES).
• OIES launched as a pilot in Fall 2004, and was
used through 2008.
• OIES morphed into the Faculty Online Observation
(FOO) model and is still in use today.
Evaluation System Components
• Student Evaluation of Instruction
• Faculty Self-Evaluation
• Professional Development Plan
• Faculty Peer Review
• Faculty Portfolio
• Supervisor’s Evaluation of Faculty
Usually some combination of the above components
Student Evaluation of Online Instruction
• Not our main focus here.
• However, some questions or issues to focus on:
• How to get decent response rates
• Use incentives, or not?
• What effect does the length of survey have on responses?
• Does it need to be comparable to F2F evaluation surveys?
• How valuable are these overall?
Faculty Self-Evaluation
• You might love these, you might hate these. You also might
mostly ignore these.
• Let’s look at two examples:
• Open-ended questions
• Specific questions tied to student eval
Open-ended questions
Sample questions from faculty self-evals:
1. How has your understanding of your role as a faculty
member changed/developed since your last evaluation?
2. As you prepare for future semesters, what more could you
do to provide students with a successful learning
experience?
3. What more can the university do to support you in your
professional goals and development?
Questions tied to student evals
Wharton County Junior College
• Online Course Evaluation (completed by students)
4. Instructor requires me to be an active participant in class.
9. Instructor is present regularly in the course
(announcements, emails, discussion board, feedback, etc.).
• Online Faculty Self-Evaluation
4. I require students to be an active participant in class.
9. I am regularly present in my course (announcements,
emails, discussion board, feedback, etc.).
Faculty Peer Review of Online Teaching
Great example comes from Penn State University
• College of Earth and Mineral Sciences
• Based on the “Seven Principles for Good Practice in
Undergraduate Education”
• Two Parts:
• An Instructor Input Form to be completed for the reviewer by the
reviewee in advance of the peer review, and
• The actual Peer Review Guide for Online Teaching at Penn State,
which is to be completed by the reviewer during the peer review.
Screenshot of Guide
Last revision June 23, 2017 - Ann H. Taylor, Dutton e-Education Institute, College of Earth and Mineral Sciences, The Pennsylvania State University
Examples of Evidence to Look For
Last revision June 23, 2017 - Ann H. Taylor, Dutton e-Education Institute, College of Earth and Mineral Sciences, The Pennsylvania State University
Where to Look, and Resources Links
Last revision June 23, 2017 - Ann H. Taylor, Dutton e-Education Institute, College of Earth and Mineral Sciences, The Pennsylvania State University
Portfolio for Faculty (Austin CC)
The portfolio will include the following:
a. Syllabus for each course (not section) taught, up to four courses
b. Samples of major assignments, tests, projects
c. Statement of Teaching Philosophy
d. Course Commentary
e. Professional Development Plan
Supervisor’s Evaluation of Teaching
• Most schools have some sort of process where a Dean,
Department Head, Director, or similarly positioned person
evaluates faculty performance.
• One part of this process is typically the classroom
observation.
• In-class observations for online courses/instructors are
inherently different from F2F class observations.
Issues with Teaching Observations
Timeline:
• F2F – typically a single class period
• Online – as much or as little as you choose/allow
Familiarity:
• Most deans have taught F2F at one time or another
• Most deans have NOT taught online, although this is improving
Criteria:
• F2F – Most schools have established criteria for observations
• Online – Many do not have established criteria
Coming in Part 2 - February 13
Online Faculty Evaluation Rubric
• Sharable & Editable (Creative Commons BY-NC-SA 3.0)
Components included:
1. Pre-evaluation worksheet
2. Professional Development documentation
3. Expectations to be Evaluated
• Examples of Meeting Expectation
• Evaluator Comments
Q & A
Excellence in e -Education
Online Faculty Evaluation Rubric
Faculty name
Evaluator name
Course evaluated
Term/Semester
Start/End dates

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Evaluating the Quality of Online Teaching – Part One

  • 1. Evaluating the Quality of Online Teaching Part One
  • 2. Customize Your Webinar Viewing: You can resize your own windows
  • 3. Customize Your Webinar Viewing: Check bottom tray for more options Open Twitter Widget – tweet with your own account Open Group Chat - hidden by default
  • 4. Brightspace Connections www.d2l.com/events/regional/ Alberta Connection • Friday, March 9 • SAIT – Main Campus • Calgary, AL Ontario Connection • Friday, March 2 • Sheridan College • Oakville, ON
  • 5. Upcoming Webinars Tips and tricks for a successful roll out of Daylight • Wednesday, February 21 • Sandra Earl, Product Manager, and Jeff Geurts, Senior Product Designer, D2L www.d2l.com/resources/webinars/ Evaluating the Quality of Online Teaching – Part Two • Tuesday, February 13 • Barry Dahl, D2L Adding Action to Your Online Course: Outside-The-Box Techniques to Increase Student Engagement From a Distance • Tuesday, March 6 Amanda Dills, Oklahoma City University
  • 6. Houston, Texas!! July 25-27, 2018 www.d2l.com/fusion
  • 7. www.d2l.com/resources/webinars/ Webinars One-stop Shop Registration for Upcoming Webinars and Recordings of Past Webinars
  • 8. Evaluating the Quality of Online Teaching Part One
  • 10. What is a Good Definition for Quality •Generally speaking… • High Grade • Superiority • Excellence
  • 11. Define Quality in Education •Generally speaking… • High standards • Consistently applied • With an eye on efficiency (or value for money)
  • 12. Define Quality in Online/Digital Education •Generally speaking… • Passing the Quality Matters (QM) rubric review But It shouldn’t be
  • 13. 3 Major Components of e-Quality Learning Teaching Design
  • 14. Learning Level Is High Teaching Level Is High Course Design Meets Standards Learning Assessment Measuring the Major Components
  • 15. Comprehensive Faculty Evaluations • Purpose • Accreditation • History of Online Faculty Evaluation • Components • A few examples • What about classroom observations for online courses?
  • 16. Purposes of Faculty Evaluation 1. Encourage excellence in teaching and learning. 2. Facilitate long-term quality improvement by continually monitoring instructional performance. 3. Provide constructive feedback to faculty by identifying areas of strength and areas for improvement in classroom instruction. 4. Inspire professional growth and development.
  • 17. What about Accreditation? • Here’s an example from the Higher Learning Commission • Guidelines for the Evaluation of Distance Education (On-line Learning) • NOTE: most other regional accreditors use the same or similar language.
  • 18. Guidelines for the Evaluation of DE Faculty responsible for delivering the on-line learning curricula and evaluating the students’ success in achieving the on-line learning goals are appropriately qualified and effectively supported. • Examples of evidence: a. On-line learning faculties are carefully selected, appropriately trained, frequently evaluated, and are marked by an acceptable level of turnover.
  • 19. A Little History…Maybe • The first known (to me, anyway) online faculty evaluation system was started in 2001 at Park University. • Initially based on the evaluation system used for face-to-face classroom instructors. • As such, they attempted to replicate the traditional classroom evaluation in the online classroom.
  • 20. But Online Was (Is) Different The unique features and functions in an online classroom were not initially considered. For example, the original evaluation system did not include an examination • of learning outcomes • of overall classroom management • facilitation and guidance • the concept of faculty presence • communication response rates • accessibility of materials • course-related administrative tasks, etc.
  • 21. Adapting the Instrument • To address the unique evaluation concerns for online teaching, Park University College for Distance Learning developed a formalized Online Instructor Evaluation System (OIES). • OIES launched as a pilot in Fall 2004, and was used through 2008. • OIES morphed into the Faculty Online Observation (FOO) model and is still in use today.
  • 22. Evaluation System Components • Student Evaluation of Instruction • Faculty Self-Evaluation • Professional Development Plan • Faculty Peer Review • Faculty Portfolio • Supervisor’s Evaluation of Faculty Usually some combination of the above components
  • 23. Student Evaluation of Online Instruction • Not our main focus here. • However, some questions or issues to focus on: • How to get decent response rates • Use incentives, or not? • What effect does the length of survey have on responses? • Does it need to be comparable to F2F evaluation surveys? • How valuable are these overall?
  • 24. Faculty Self-Evaluation • You might love these, you might hate these. You also might mostly ignore these. • Let’s look at two examples: • Open-ended questions • Specific questions tied to student eval
  • 25. Open-ended questions Sample questions from faculty self-evals: 1. How has your understanding of your role as a faculty member changed/developed since your last evaluation? 2. As you prepare for future semesters, what more could you do to provide students with a successful learning experience? 3. What more can the university do to support you in your professional goals and development?
  • 26. Questions tied to student evals Wharton County Junior College • Online Course Evaluation (completed by students) 4. Instructor requires me to be an active participant in class. 9. Instructor is present regularly in the course (announcements, emails, discussion board, feedback, etc.). • Online Faculty Self-Evaluation 4. I require students to be an active participant in class. 9. I am regularly present in my course (announcements, emails, discussion board, feedback, etc.).
  • 27. Faculty Peer Review of Online Teaching Great example comes from Penn State University • College of Earth and Mineral Sciences • Based on the “Seven Principles for Good Practice in Undergraduate Education” • Two Parts: • An Instructor Input Form to be completed for the reviewer by the reviewee in advance of the peer review, and • The actual Peer Review Guide for Online Teaching at Penn State, which is to be completed by the reviewer during the peer review.
  • 28. Screenshot of Guide Last revision June 23, 2017 - Ann H. Taylor, Dutton e-Education Institute, College of Earth and Mineral Sciences, The Pennsylvania State University
  • 29. Examples of Evidence to Look For Last revision June 23, 2017 - Ann H. Taylor, Dutton e-Education Institute, College of Earth and Mineral Sciences, The Pennsylvania State University
  • 30. Where to Look, and Resources Links Last revision June 23, 2017 - Ann H. Taylor, Dutton e-Education Institute, College of Earth and Mineral Sciences, The Pennsylvania State University
  • 31. Portfolio for Faculty (Austin CC) The portfolio will include the following: a. Syllabus for each course (not section) taught, up to four courses b. Samples of major assignments, tests, projects c. Statement of Teaching Philosophy d. Course Commentary e. Professional Development Plan
  • 32. Supervisor’s Evaluation of Teaching • Most schools have some sort of process where a Dean, Department Head, Director, or similarly positioned person evaluates faculty performance. • One part of this process is typically the classroom observation. • In-class observations for online courses/instructors are inherently different from F2F class observations.
  • 33. Issues with Teaching Observations Timeline: • F2F – typically a single class period • Online – as much or as little as you choose/allow Familiarity: • Most deans have taught F2F at one time or another • Most deans have NOT taught online, although this is improving Criteria: • F2F – Most schools have established criteria for observations • Online – Many do not have established criteria
  • 34. Coming in Part 2 - February 13 Online Faculty Evaluation Rubric • Sharable & Editable (Creative Commons BY-NC-SA 3.0) Components included: 1. Pre-evaluation worksheet 2. Professional Development documentation 3. Expectations to be Evaluated • Examples of Meeting Expectation • Evaluator Comments
  • 35. Q & A Excellence in e -Education Online Faculty Evaluation Rubric Faculty name Evaluator name Course evaluated Term/Semester Start/End dates