NASA: Collaborative Innovation Communities of Practice: presentation for 2014 Open Innovation Conference in Baltimore sponsored by American Leaders. Includes findings from Beth's PhD research.

1. NASA:
Collabora,ve
Innova,on
Communi,es
of
Prac,ce
February
26,
2014
@BethBeck
hEp://about.me/bethbeck
Open
Innova,on
Program
Manager
NASA
Office
of
the
Chief
Informa,on
Officer

2. NASA:
Collabora,ve
Innova,on
Communi,es
of
Prac,ce
“Our
society
has
reached
a
point
where
its
progress
and
survival
depends
on
our
ability
to
organize
the
complex
and
to
do
the
unusual.”
James
Webb,
former
NASA
Administrator
@BethBeck
Open
Innova,on
Program
Manager
NASA
Office
of
the
Chief
Informa,on
Officer

3. Space
=
Complex
+
Unusual!
Space
Sta,on:
Humanity’s
Collabora,ve
Innova,on
Experiment
@BethBeck
NASA

4. Try
working
250
miles
high
with
bulky
gloves
@
17,500
mph!
Expedi,on
38
Spacewalker
Mike
Hopkins
@BethBeck
NASA

5. So,
what
does
collabora,on
look
like?
Crescent
Moon
+
Earth
Exp
38
Astronaut
Koichi
Wakata
@BethBeck
NASA

6. The
reality
is:
collabora,on
=
CHAOS!
@BethBeck
NASA

7. Some,mes
it
looks
like
cold,
hos,le
territory.
Crab
Nebula
@BethBeck
NASA

8. Some,mes
we
bite
off
more
than
we
can
chew.
Jan.
30,
2014
Lunar
Transit
@BethBeck
NASA

9. But,
it
ALWAYS
provides
a
fresh
point
of
view.
Mars
View
of
Earth
and
Moon
@BethBeck
NASA

10. Collabora,on
is
rarely
a
direct
path.
Nile
River
from
Space
Sta,on
@BethBeck
NASA

11. Collabora,on
has
no
form
or
set
rules.
Aurora
Australis
from
Space
Sta,on
@BethBeck
NASA

12. Collabora,on
means
no
one
is
in
charge.
Robonaut
@BethBeck
NASA

13. Collabora,on
may
have
you
spinning
in
circles.
Saturn
@BethBeck
NASA

14. Collabora,on
creates
tension
+
frustra,on.
Solar
flares
@BethBeck
NASA

15. How
do
we
align
our
collabora,on
stars?
Runaway
Kappa
Cassiopeiae
in
Milky
Way
@BethBeck
NASA

16. Collabora,on
requires
shared
purpose
+
vision.
Space
Sta,on
Expedi,on
37
@BethBeck
NASA

17. Collabora,on
requires
3me
and
pa3ence.
Astronaut
Don
Pejt’s
,me-­‐lapse
portrait
of
Earth
@BethBeck
NASA

18. Collabora,on
requires
digging
deep.
Mars
Rover
Microscopic
view
of
planet
@BethBeck
NASA

19. Recruit
divergent
+
convergent
thinkers!
Space
Sta,on
Expedi,on
37
crew
@BethBeck
NASA

20. Accept
uncertainty
+
instability
as
the
norm.
Orion
Nebula
@BethBeck
NASA

21. Keep
your
eye
on
the
prize:
INNOVATION!
Orion
Nebula
@BethBeck
NASA

22. Conflict
+
disrup,on
sets
stage
for
innova,on.
Collabora,on
creates
conflict.
Embrace
the
chaos!
Hybrid
Winged
Body
Aircram
@BethBeck
NASA

23. Collabora,ve
chaos
can
be
awesome
to
behold.
Astronaut
Karen
Nyberg
in
Sta,on’s
Cupola
@BethBeck
NASA

24. “If
you
want
to
go
fast,
go
alone….
…If
you
want
to
go
far,
go
TOGETHER.”
African
proverb
Our
Blue
Marble
@BethBeck
NASA

25. NASA:
Collabora,ve
Innova,on
Communi,es
of
Prac,ce
How
can
YOU
collaborate
with
us?
Interna3onal
Space
Apps
Challenge
April
12-­‐13,
2014
@
90+
loca,ons
around
planet.
Challenges
in
five
mission
categories:
1. asteroids,
2. Earth
watch,
3. human
spaceflight,
4. robo,cs,
and
5. space
technology.
@spaceapps
www.spaceappschallenge.org
@BethBeck
Open
Innova,on
Program
Manager
NASA
Office
of
the
Chief
Informa,on
Officer

26. NASA:
Collabora,ve
Innova,on
Communi,es
of
Prac,ce
Background
slides:
Beth’s
PhD
research
findings
@BethBeck
Open
Innova,on
Program
Manager
NASA
Office
of
the
Chief
Informa,on
Officer

27. NASA:
Collabora,ve
Innova,on
Communi,es
of
Prac,ce
Research
findings
Collabora,ve
Innova,on
Concepts:
Collabora9ve
prac9ce
=
cycle
of
collec,ve
ac,ons,
reac,ons,
transac,ons,
and
interac,ons
between
individuals
drawn
together
in
a
collec,ve
alliance
to
bring
about
shared
goals
or
outcomes.
Collabora9ve
innova9on
=
collec,ve
behavior
of
disrup,ve
thinkers
from
diverse
backgrounds
and
organiza,ons
who
are
drawn
together
by
a
unified
vision
or
purpose
to
bring
about
social
good.
@BethBeck
Open
Innova,on
Program
Manager
NASA
Office
of
the
Chief
Informa,on
Officer

28. NASA:
Collabora,ve
Innova,on
Communi,es
of
Prac,ce
Research
findings
Collabora,ve
Ingredients:
Mo9va9on:
align
around
a
superordinate
goals
–
social
good,
save
the
world,
save
money,
solve
intractable
problem.
Contribu9on:
bring
intellectual
+
social
capital,
resources,
capaci,es
that
make
the
sum
beEer
than
the
parts.
Conflict:
inevitable
+
ingredient
for
divergent/
abduc,ve
thinking
to
bring
about
new
solu,ons.
@BethBeck
Open
Innova,on
Program
Manager
NASA
Office
of
the
Chief
Informa,on
Officer

29. NASA:
Collabora,ve
Innova,on
Communi,es
of
Prac,ce
Research
findings
Conflict
in
Collabora9ve
Communi9es
=
inevitable!
Interpersonal
Conflicts
(social
psychological):
1. Goals
2. Methods
3. Interpersonal
quirks
4. Idea
ownership
5. Unequal
recogni,on
External
conflicts
(organiza9onal
dynamics):
1. Tradi,on
and
culture
2. Power
(hierarchy)
3. Resources
4. Time
5. Legisla,ve/regulatory
6. Supply
and
demand
@BethBeck
Open
Innova,on
Program
Manager
NASA
Office
of
the
Chief
Informa,on
Officer

30. NASA:
Collabora,ve
Innova,on
Communi,es
of
Prac,ce
Research
findings
New
Knowledge
Crea,on
-­‐-­‐
Innova,on:
Diffusion
=
path
of
idea
adop,on.
Transla9on
=
way
an
idea
is
altered.
Transmuta9on
=
how
value
accumulates
around
an
idea.
Innova,on
occurs
at
the
point
of
disrup9on
to
what
we
“know”
-­‐-­‐
tradi,on,
status
quo,
power,
rela,onships.
At
the
point
of
impasse,
we
create
new
ways
of
understanding
to
resolve
the
conflict
–
emergent
knowledge
crea9on.
@BethBeck
Open
Innova,on
Program
Manager
NASA
Office
of
the
Chief
Informa,on
Officer