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lead nurturing



       - why
       - how
       - who
       - e.g.
lead nurturing



       - why
more                 good
leads                leads

  sales                   sales
 funnel                  funnel




          sales output
good                 few
leads               leads

 sales                   sales
funnel                  funnel




         sales output
conflict!
                 maximize
                            more
                 number
                            leads
                 of leads

  maximize
sales output

                 maximize
                             few
                 quality
                            leads
                 of leads
resolving
the conflict!
more leads

 lead nurturing
     funnel



good leads

      sales
     funnel
lead nurturing



       - how
process
lead nurturing
                  unknown
    funnel       individuals




                               i




                 identified
                   leads




                 qualified
                  leads
activity
content
                unknown
  marketing    individuals




                             i

conversation
 management    identified
                 leads




engagement
  tracking
                qualified
                 leads
tools & analytics
content       web site
                 + blog
                             public
                            content
                                         search
                                         engine
                                                       online
                                                       events
  marketing      ( cms )      sites     marketing




conversation     social       email       blog         online
               networking   campaigns   comments    registrations
 management




engagement      web site     social
                                          crm
                                                       lead
                analytics   analytics               management
   tracking
loop
lead nurturing
    funnel



              qualified
               leads


     sales
    funnel



                                  i




                           lost
                          leads




      won
      sales
lead nurturing



       - who
lead nurturing
                                                                                 i




                                                       qualified      tracking
content        tech                design
                                                        leads         reports
 team          team                 team




                                    i

                                                             sales

     won                    lost
     sales                 leads
                       i
                                            business       product        sales
                                            managers        experts      persons

             product
               info
lead nurturing



       - e.g.
- new industry segment
- high value product
  (9 month course @ 225,000)
- complex sales pitch
- wide market spread
content
marketing
                       unknown
                      individuals




            - cms based web site
            - articles and blog
            - facebook, linkedin pages
            - youtube channel
            - google adwords
conversation                         i
   management

                         identified
                           leads




- facebook –> likes, comments
- twitter –> tweets, re-tweets
- blog      –> comments, registrations
- via sales => leads from other sources
engagement
  tracking

                         qualified
                          leads




- facebook => connections
- twitter => followers
- blog      => registered users
- via sales => signed up customers
lead nurturing
    funnel



            registered
              users


     sales
    funnel



                                      i




                         not signed
                             up




    signed up
    customers
results
content
marketing




web site
metrics
content
marketing




web site
metrics
content
marketing




web site
metrics
content
marketing




web site
metrics
conversation
 management




  facebook
   metrics
conversation
 management




  facebook
   metrics
conversation
 management




  facebook
   metrics
engagement
  tracking
lead nurturing
    funnel



       3,500
 unidentified visitors


       1,000
  identified leads

         250
    registrations



all average monthly figures
sales
       funnel



          500
     registrations


         350
    presentations

           70
        sign-ups



all average monthly figures
what next?
contact
  us !                                        t. a. balasubramanian
                                        http://www.linkedin.com/in/tabbyindia
                                                   tabbyindia@gmail.com
                                                             98200-06823




              ashutosh bijoor
    http://www.linkedin.com/in/bijoor
           bijoor@reach1to1.com
                     98201-94408
                                                                  lira priyadarsani
                                         http://www.linkedin.com/profile/view?id=15361895
                                                lira.priyadarsani@webofcomms.com
                                                                        99712-84441

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