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Brent Leary, CRM Essentials LLC Inherit The Web….2.0
Small Business Priorities
Challenges facing small businesses ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sales & Marketing Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Turning to the Web: U.S. SB Internet Overview ,[object Object],[object Object],[object Object],Web Site Penetration by Industry AMI Partners
Why now? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The trend is being driven by your customers  … the Internet is THE place they go to find products & services and more importantly YOU! The Internet continues to grow in popularity among consumers searching for information about products & services … as preference for yellow pages and newspapers declines   More and more, the Internet is where YOUR customers are
Small Business Continues to Move Online Small business is evolving from just being online to  doing business online Increasingly, customers  expect  small businesses to respond  quickly!
Search: From Hunted to Hunter – What’s Your  GQ? ,[object Object],[object Object],[object Object],[object Object],[object Object]
SB Attitudes toward the Internet ,[object Object],[object Object],AMI Partners
Web 2.0 - 21 st  Century Networking
Web 1.0 vs. Web 2.0 ,[object Object],[object Object],[object Object],[object Object]
Blogging + Podcasts + RSS = REACH! Blogging Podcasting RSS
Only the Beginning…. ,[object Object],[object Object],[object Object],[object Object],Knowledgestorm survey of 3,900 B2B purchasers
New tools of the trade del.icio.us
Columbus was right…The World  is  Flat!
Pyramid Of Customer Loyalty
Thank You! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Moving Your Business Forward - Atlanta

  • 1. Brent Leary, CRM Essentials LLC Inherit The Web….2.0
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. The trend is being driven by your customers … the Internet is THE place they go to find products & services and more importantly YOU! The Internet continues to grow in popularity among consumers searching for information about products & services … as preference for yellow pages and newspapers declines More and more, the Internet is where YOUR customers are
  • 8. Small Business Continues to Move Online Small business is evolving from just being online to doing business online Increasingly, customers expect small businesses to respond quickly!
  • 9.
  • 10.
  • 11. Web 2.0 - 21 st Century Networking
  • 12.
  • 13. Blogging + Podcasts + RSS = REACH! Blogging Podcasting RSS
  • 14.
  • 15. New tools of the trade del.icio.us
  • 16. Columbus was right…The World is Flat!
  • 18.