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If we build it
     will they come?
Prof Carole Goble FREng FBCS CITP
   carole.goble@manchester.ac.uk
   BOSC, Long Beach, July 14 2012

       http://www.mygrid.org.uk
Est. 2001

   Improving Knowledge Turning,
 Enabling Reuse and Reproducibility




                      [Josh Sommer]


Keep the vision, modify the plan
Computational Methods                LGPL
                    Scientific workflows.
                    Distributed web/grid/cloud services
                    Third party, independent service reuse
                    Data pipelines and analytics

                    Volunteerist Human Computation BSD
                    e-Laboratories - social collaboration
                    and sharing environments for scientific
                    artefacts. Libraries and Catalogues.
                    Asset safe havens, sharing, reuse.

                    Knowledge Acquisition Tools
                                                    Various
                    Semantic technology, semantic
                    applications, research objects,
                    executable papers.
         OWL
                    Data/Metadata curation & reuse
POPULOUS SKOSEdit
The Taverna Suite of Tools                 Web Portals
Workflow Repository                GUI Workbench        Client User Interfaces




                                                                Virtual
                                                               Machine

 Service Catalogue                                      Third Party Tools

                              Workflow Engine

                            Provenance      Workflow
                               Store                     Command Line
                                             Server

Activity and Service
 Plug-in Manager
                                  Open
                               Provenance
                                  Model



                                                          Programming and
                                Secure Service Access           APIs
Community Haven
                                        Sharing Resource
                                        Social Collaboration
                                     http://www.myexperiment.org




5820 members, 304
groups, 2415 workflows,
604 files and 229 packs
(research objects)



             http://wiki.myexperiment.org/index.php/Galaxy
BioCatalogue:
crowd curation of web services
                                              Contribute, Find and
                                              understand Web
                                              Services

                                              Curate, review and
                                              comment

                                              Learning resource



 Monitor Services       Cloud Registry

   2295 REST and SOAP services, 169 service
    providers. 674 members, 27 countries
Find experts,
                                                         colleagues and
                                                         peers.

                                                         Find, exchange
                                                         and interlink,
                                                         preserve, publish
                                                         data, models,
                                                         publications,
                                                         SOPs & analyses.

                                                         ISA Compliant


                                        SysMO: 16 consortia, 110 institutes,
                                        1600+ assets, 350+ members


Launch and validate Gateway to                       GerontoSys
models and analyses: public tools and
JWS Online           resources, e.g.
                     BioModels                                    livSYSiPS
Public http://www.seek4science.org
       SEEK
Standards & Content              Sharing Platform
Governance & Policy              & Trusted Service



 Software
 & Tools
 Open source
                                         Gateway
Comp Sci
Research
Platform



Knowledge Network                   Preservation &
Skills & Community Building   Publication Platforms
Laissez-faire Philosophy
• Bottom Up
   – Emergent & scruffy (to a degree…)
• Reliant on third party contributions
   – Non-prescriptive, non-interfering and
     flexible
   – We make no content ourselves….
• Part of a wider ecosystem
   – Other services, data, tools, platforms,
     people…
• Inspired by social environments
• Scarred by top-down, dictated,
  tech-driven and unused monoliths
http://www.flickr.com/photos/hellaoakland/3137360455/
Never underestimate         Liberty through
  how scruffy third           Limitations
 party stuff can be




How often metadata is      People say they want
 missing and messy if   flexibility. They prefer the
    left to its own     simplicity of order and will
       devices…
                              adapt to adopt.
Who is they?

• Jobbing
  Bioinformatician?
• Expert
  Bioinformatician?
• Sys admin?
• Service provider?
• Application
  developer?
• Tool developer?
• Biologist?
Who is THEY?



Drug Toxicity        Pharmacogenomics      Trypanosomiasis in          The Virtual
(OpenTox Project)         GWAS             African Cattle              Liver




                                        Physiopathology of      Genetic differences
Systems Biology of                      the human body          between breeds of
                     Metagenomics                               cattle
Micro-Organisms                         Medical Imaging
Consortia
Organised,
Planned, Strong
connections with
resource                                    Independents….
                                   Bovine
providers and
                          Trypanosomiasis
each other.                    Consortium


                                                    Research
Distributed Groups &                                Groups
Independent Lone
rangers
Long tail, Disconnected
from data providers and
each other, emergent,

Individuals
Specialise or
   Diversify?
• Flexibility and extensibility ->
  customised Software and
                                                      Document
  Services, Cookie cutter             Helio-
                                                      Preservation
                                      Physics


• Widen adoption
• Spread risk, extend
  resourcing streams

                                      BioDiversity     Astronomy
• Cross development
  alignment and coordination
• More communities to build,
  nurture, support and sustain
• Core Drift and Bashing
                                     Social Science   Engineering: JPL, NASA
                                          FLOSS
BioDiversity Virtual e-Laboratory
                                                  http://www.biovel.eu

Biodiversity Services     Catalogues /                      Execution
                          Repositories                      environment




                                            Provenance
Phylogenetic
      BLAST,Hmmer,         WebDaV Data
         MrBayes,          Management
       Blast, PAML,
                                                                Taverna
        EMBOSS,…                                               Workbench




                                         Search
                                          Open
Taxonomic
        Synonyms
Visualisation




                                         Authentication /
                                          Authorisation
        BioSTIF                                                 Taverna
                                                             Workflow Engine
      Google Refine       CSW                                  and Server
Modelling/GeoProcessing
                                                              Grid, Cloud, etc.
           R
      openModeller




                                            Platforms
       WPS / WCPS
Who is We? The ego-system
biologists,
bioinformaticians,
biodiversity
informaticians,
astro-informaticians,
social scientists
modellers, software
engineers,
computer scientists,
systems administrators,

resource providers
My World
CS Research Methods & Practice Productio
                               n




              Science
http://www.wf4ever-project.org


•
                                      Research Objects
    Citation             Reproducibility, Integrated Publishing,
•   Aggregation             Carriers of Research Context

•   Annotation
•   Provenance
•   Lifecycle
•   Preservation
•   Decay
•   Sharing
•   Stereotypical Profiles
•   Services and APIs
•   myExperiment 2.0         Encodings: Semantic Web: LOD, VoID,
                                   OAI-ORE, AO/OAC, SIOC, OPM/PROV, Memento….
Applications
                        Production
           Publishing                Training
Research




            Community                Community
So if we build it will they come?
Be useful for something: immediately,
continuously, responsively
Be usable by somebody: user experience,
worth the effort, adoption path
Some of the time: as part of a big picture

Under promise and over deliver
Acquire Critical Mass
Four things that drive adoption
               of software or service.
1. Added value
  – Do something that couldn’t do before or now do faster,
    gain competitive advantage, improve productivity,
    scale up
2. New asset
  – Get or retain access to something important (data,
    method, technique, skills, knowledge)
3. Keep up with the field. A Community.
  – Future-proof my practice, New skills and capacity,
    there is a vibe about it and I’ll be left out
4. Because there is no choice
  – Business depends on it, its mandated, its de facto
    mandated
Seven things that hinder
            adoption of software or service
1. Not enough added value
   •   It doesn’t solve a problem or not as well or as cheaply
       as something else, no content or the right content


             It Sucks
2. Not fit for take-on. It doesn’t work!
   •   No: help, guides, documentation, manuals, examples,
       content, templates, portability, migration / legacy
       support, easy installation, virtual machines, testing,
       stability, version control, release cycle, roadmap,
       sustainability prospect, way of introducing my
       favourite component/data/environment.
3. No Time or Capacity to take on
   •   To learn, migrate personal legacy
       code/data/applications, no pathway/ramp to adoption
   •   Training and special system needs
Software practices
     Zeeya Merali , Nature 467, 775-777 (2010) | doi:10.1038/467775a
Computational science: ...Error…why scientific programming does not compute.

“As a general rule,
researchers do not
test or document
their programs
rigorously, and they
rarely release their
codes, making it
almost impossible
to reproduce and
verify published
results generated
by scientific
software”
Software Stewardship
      “Better Science through Superior Software” – C Titus Brown

Software sustainability
Software practices
Software deposition
Long term access to software
Credit for software
Licensing advice

Open licenses
Reproducible Research Standard, Victoria Stodden,
Intl J Comm Law & Policy, 13 2009
Seven things that hinder
            adoption of software or service

1. Cost
  –   Of disruption, of long-term ownership


  –
      It’s too costly
2. Exposure to Risk.
      First to take-up, Support and sustainability dependencies,
      fear of scrutiny, misrepresentation or being scooped,
3. No Community
  –   Support and comfort
4. Changes to work practices
  –   Obligations, unclear or unenforced reciprocity protocols.
• It sucks but it’s the
  only thing around

• It’s ace but it’s one
  of many, too late in
  the game and not
  enough to switch

• Tipping point is
  likely not technical
  Betamax vs VHS
Bonus Hinder
               Never heard of it.
  We’ve built it but we haven’t told anyone.

• Make noise…physically and virtually
• Customer and Contributor Relationship Building
• Self-supporting communities, multi-level marketing
• Highly Resource Intensive
Bonus Hinder
            Never heard of it.
We’ve built it but we haven’t told anyone.

                      Market


                     User Community


                      Development
  It all kicks off




                      Developer Community
Adoption Intentions
             Be careful what you wish for

• Incidental
  – “I built it for myself, and stuck it out there”


• Familial
  – “I built it for people just like me”


• Fundamental
  – “I built it for others, many who are not like me”
Open Innovation: Development and Content
         you are not alone. you can’t do it all alone
    motivate & enable others to fill gaps “App Store Style”
          software, services, content, examples….

• Really Interoperate. Don’t tweak.
• Be Simple and Standard.
• Be Helpful. Be Set up. Be
  reusable. Be Smart                             Friends
  Galaxy+Taverna/myExperiment
                                                  Family
• Others will develop on top of you.
  But don’t assume they will re-
  contribute or tell you.
                                               Acquaintances
• It’s much harder than you think.
                                                 Strangers
• It’s unequal.
Ladder Model of OSS Adoption
                 (adapted from Carbone P., Value Derived
                 from Open Source is a Function of
Family               Acquaintances
         Friends Maturity Levels)                  Strangers
                                            Moore's technology adoption curve




                                                      [FLOSS@Sycracuse]
"it's better, initially, to make a small
number of users really love you than a
     large number kind of like you"
              Paul Buchheit
         paulbuchheit.blogspot.com
PALS: Building Friendships
Intelligence, Guidance, Advocacy, Evangelism, Market Research

                            What’s in it for the PAL?
                               – Long tail: Money, kudos,
                                 special support, special
                                 resources, skills, reputation
                                 building, influence, stuff they
                                 can’t do alone, CV building
                               – Consortia: co-funded
                            • Who is a PAL?
                               – Post-docs, Post-grads,
                                 Administrators, Developers
                               – PI: protector/champion
                            • PAL handlers
                               – Customer Relationship
                                 Manager, Nanny and
                                 Mediator, Scientist
Do not under-estimate…
The power of the sprint /        The power of a whizzy
 *-athon / fest / drinking   interface. Even for plumbing.




                             The importance of
                             supporting and propagating
                             best practice
Participatory, Embedded
Design-Build-Run-Manage is Good

 Act Local         Reality
 Think Global      Check

 Eat your own      The Bigger
 Dog Food          Picture
Participatory Design
          Work Together on a Real Problem

Funders            Project PIs              PALs
Data sharing       Data control             Spreadsheets.
Data standards     Own databases            Yellow Pages.
                   Just enough              SOPs
A database
                       exchange.            Understanding
Long term          Visibility limitations     standards
  preservation
                   Project dependence       Curating.
                                            Examples.
   3 Years later 15/16 consortia            Safe Haven
 abandoned their own systems and            Project
   went with the SEEK system.                 independence
If you build
it will they
come and
contribute?
Participation Cooperation? Coordination? Collaboration?
    Citizens             Integration? Evolution and entropy models


     Public
  scientists


     Trusted
Collaborators


    Private
    Groups


     Lone
  scholars


                Closed                   Controlled          Open
[based on an idea by Liz Lyon]                              Access
Critical mass spiral: 90:9:1
                                    Driven by needs of
                                    and benefits to the
                                    scientist, rather
                                    than top down
                                    policies.

                                    Content tipping
                                    point




[Andrew Su]
Trust, Fame and Blame: Reciprocity,
           Competition, Contribution and Use
•   Scooping, Scrutiny and Misinterpretation
•   Curation Cost
•   Poor quality
•   Reputation / Asset Economics
•   Public Peer Pressure

Reciprocity Sucks
•   Flirting
•   Hugging
•   Controlled Sharing
•   Voyerism
•   Poor feedback / credit                                  Nature 461, 145 (10 September 2009)
Victoria Stodden, The Scientific Method in Practice: Reproducibility in the Computational Sciences Feb 9,
2010 MIT Sloan Research Paper No. 4773-10, http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1550193
Harness Competitiveness                            Carrots

Pride
• Reputation: Cult, Credit & Attribution for all
Protection
• Just enough Sharing, Licensing & Liability
• Quality, Peer review, Metadata
Preservation
• Safe havens and Sunsets (project churn)
Publishing / Release
• Citability, Supporting Exchange
Productivity
• Availability of assets, help, capability,
  ramps
Sticks?

Community, Journal and Funder
         mandates

There are very few real sticks.
Adoption Ramps

                           http://www.rightfield.org.uk




Instrument familiar,
  widely-used tools
Spreadsheets and Email
Adoption Stealth
• Data at home promise with
  automated harvesting
• Sharing creep, Incremental
  metadata, Low obligations
• URL upload in BioCatalogue
• Web Service “come as you
  are” take-on in Taverna

• Metadata prompting, Right
  tools, right time, right place
• Service collections &
  Packaged services
Be vigilant
•    PAL burn-out and
     over familiarity
•    Unadjusted over-
     user accommodation
•    Drifting apart and not
     keeping it fresh
•    Step back, observe
     and adapt/intervene!
•    So relieved to get a
     community….
•    Instrument adoption
     and observation

Participatory Development is a mutual long term relationship
Not flirty speed dating, One night stand, Crush, Me Me Me
Urgent-Important
• Technical bog down,
  operational burn-out
• Little things that are
  important but don’t
  seem that urgent…
• Dominant projects
• Not-software content
• It all takes way longer
  than you think
• Simplicity drift

Participatory Development is a mutual long term relationship
Not flirty speed dating, One night stand, Crush, Me Me Me
Beware Version 2 Syndrome!
                   Version 2
                   Syndrome
The Jam-based
 Adoption Model

        aka
    Added Value
 Value Proposition
Return On Investment


                       http://delicious-cooks.com/photos/raspberry-jam/04/
What’s is the Special Jam?
  What is your Jam Value Chain and for Who?
What:
 SysMO: safe haven, spreadsheet tooling, linking
 SOPs, models and data, examples
 Taverna: power, adaptability and myExperiment
Who:
 Focused on contributors and experts
 Provider-consumer balance
 Functionality-Simplicity Syndrome
 Changing Who - Challenging baked-ins
Jam today and more, better Jam tomorrow
Just Enough Jam, Just in Time not Just in Case

* Feature Creep Conundrum * Big Picture Paradox
* Core vs Specifics Syndrome * Content Decay Dilemma
* Working to working Stability Stress
Customised Specific Jam beats Generic

* Flexibility/Functionality – Simplicity Conundrum
* Diversification Dilemma
http://www.gettyimages.co.uk/detail/photo/empty-jam-jar-royalty-free-image/136976198
    Where is my Jam? Jam for All
  • What are WE (platform providers,
    Software builders, Community
    builders and Service providers)
    getting out if it?
  • Need credit and interest too.
  • Altmetrics


   Howison and Herbsleb, Scientific Software Production:
   Incentives and Collaboration, CSCW 2011, March 19–23,
   2011, Hangzhou, China
http://james.howison.name/pubs/HowisonHerbsleb2011SciSoftIncentives.pdf
Jam forever
They came. Have the evidence. Have a plan.
   Did you wish for this? Do you want it?
Fragile Flux
•   Content, services, bits, communities
Funding Plan
•   Novelty over sustainability,
•   Research-Production Falsehoods
•   Wave invention, Political lobbying
Securing the community
•   Leadership & Foundations
Business model???
                             Software is Free like Puppies Are Free
Jam not forever
• Acquire
• Retain
• Widen
  – More/Different
• Reposition
  – Different/New Stage


• Changing Community
  is Challenging…         [Daron Green]
Adoption is a   The Social and the
Merry-Go-Round       Technical
                  are Inseparable
You know they came when…
…you were useful and usable to someone some of the time,
but they might not tell you
… people ask you to join their consortia or use it
… they gave up their own home grown stuff for yours
… someone you don’t know uses it and tells you all about
your own stuff.
… someone publishes papers about it. Without citing you.
… someone else claims credit.
… people you don’t know start bitching about it.

… its just expected to be there and you are kind of expected
to be there too.
…your Head of School complains you don’t do enough CS
research because you are doing too much Software
Engineering and Support.
James Howison       Heather Piwowar




Victoria Stodden     Janet Vertesi




Christine Borgman    Nosh Contractor




                                       Acknowledgements (1)
 Jay Liebowitz        Robert Kraut
Acknowledgements (2)
• The myGrid family, friends and contributors
• But especially: Katy Wolstencroft, David Withers, Marco
  Roos, Alan Williams, Jits Bhagat, Stuart Owen, Stian
  Soiland-Reyes, Shoab Sufi, Robert Stevens, Paul Fisher,
  Peter Li, Ian Dunlop, Finn Bacall, Mannie Tags, Niall
  Beard, Rob Haines, Christian Brenninkmeijer, Alasdair
  Gray, Tim Clark, Pinar Alper, Paolo Missier, Khalid
  Belhajjame, Duncan Hull, Sean Bechhofer, david De
  Roure, Don Cruickshank, Wolfgang Mueller, Olga Krebs,
  Franco Du Preez, Quyen Nguyen, Jacky Snoep.
• The members of Wf4ever, SysMO, BioVel, HELIO,
  SCAPE, OMII, SSI, NeiSS, Obesity e-Lab and anyone
  else I forgot
•
              Further Information
    myGrid
     – http://www.mygrid.org.uk
•   Taverna
     – http://www.taverna.org.uk
•   myExperiment
     – http://www.myexperiment.org
•   BioCatalogue
     – http://www.biocatalogue.org
•   SysMO-SEEK
     – http://www.sysmo-db.org
•   MethodBox
     – http://www.methodbox.org.uk
•   Rightfield
     – http://www.rightfield.org.uk
•   Wf4ever
     – http://www.wf4ever-project.org
•   BioVeL
     – http://www.biovel.eu
•   Software Sustainability Institute
     – http://www.software.ac.uk
•   Software Carpentry
     – http://software-carpentry.org/
Coalface      Patrons
                                 users
                                                         Skeptic
                         Champions        Keep your
                                        Friends Close                Friends and Family

                                          Fit in
             Favours will
                                                                   Embed
             Favour you       Jam Today
                            Jam Tomorrow            Act Local
                                                   Think Global
End Users

Developers               Just Enough            Design for
                 Know                                              Anticipate
                         Just in Time         Network Effects
Service          your                                              Change
Providers        Users
                                        Enable Users
System                                  to Add Value
Administrators


                                     Keep Sight of the
                                      Bigger Picture

 SUMMARY
                                              (De Roure and Goble, IEEE Software 2009)

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If We Build It, Will They Come

  • 1. If we build it will they come? Prof Carole Goble FREng FBCS CITP carole.goble@manchester.ac.uk BOSC, Long Beach, July 14 2012 http://www.mygrid.org.uk
  • 2. Est. 2001 Improving Knowledge Turning, Enabling Reuse and Reproducibility [Josh Sommer] Keep the vision, modify the plan
  • 3. Computational Methods LGPL Scientific workflows. Distributed web/grid/cloud services Third party, independent service reuse Data pipelines and analytics Volunteerist Human Computation BSD e-Laboratories - social collaboration and sharing environments for scientific artefacts. Libraries and Catalogues. Asset safe havens, sharing, reuse. Knowledge Acquisition Tools Various Semantic technology, semantic applications, research objects, executable papers. OWL Data/Metadata curation & reuse POPULOUS SKOSEdit
  • 4. The Taverna Suite of Tools Web Portals Workflow Repository GUI Workbench Client User Interfaces Virtual Machine Service Catalogue Third Party Tools Workflow Engine Provenance Workflow Store Command Line Server Activity and Service Plug-in Manager Open Provenance Model Programming and Secure Service Access APIs
  • 5. Community Haven Sharing Resource Social Collaboration http://www.myexperiment.org 5820 members, 304 groups, 2415 workflows, 604 files and 229 packs (research objects) http://wiki.myexperiment.org/index.php/Galaxy
  • 6. BioCatalogue: crowd curation of web services Contribute, Find and understand Web Services Curate, review and comment Learning resource Monitor Services Cloud Registry 2295 REST and SOAP services, 169 service providers. 674 members, 27 countries
  • 7. Find experts, colleagues and peers. Find, exchange and interlink, preserve, publish data, models, publications, SOPs & analyses. ISA Compliant SysMO: 16 consortia, 110 institutes, 1600+ assets, 350+ members Launch and validate Gateway to GerontoSys models and analyses: public tools and JWS Online resources, e.g. BioModels livSYSiPS
  • 9. Standards & Content Sharing Platform Governance & Policy & Trusted Service Software & Tools Open source Gateway Comp Sci Research Platform Knowledge Network Preservation & Skills & Community Building Publication Platforms
  • 10. Laissez-faire Philosophy • Bottom Up – Emergent & scruffy (to a degree…) • Reliant on third party contributions – Non-prescriptive, non-interfering and flexible – We make no content ourselves…. • Part of a wider ecosystem – Other services, data, tools, platforms, people… • Inspired by social environments • Scarred by top-down, dictated, tech-driven and unused monoliths
  • 11. http://www.flickr.com/photos/hellaoakland/3137360455/ Never underestimate Liberty through how scruffy third Limitations party stuff can be How often metadata is People say they want missing and messy if flexibility. They prefer the left to its own simplicity of order and will devices… adapt to adopt.
  • 12. Who is they? • Jobbing Bioinformatician? • Expert Bioinformatician? • Sys admin? • Service provider? • Application developer? • Tool developer? • Biologist?
  • 13. Who is THEY? Drug Toxicity Pharmacogenomics Trypanosomiasis in The Virtual (OpenTox Project) GWAS African Cattle Liver Physiopathology of Genetic differences Systems Biology of the human body between breeds of Metagenomics cattle Micro-Organisms Medical Imaging
  • 14. Consortia Organised, Planned, Strong connections with resource Independents…. Bovine providers and Trypanosomiasis each other. Consortium Research Distributed Groups & Groups Independent Lone rangers Long tail, Disconnected from data providers and each other, emergent, Individuals
  • 15. Specialise or Diversify? • Flexibility and extensibility -> customised Software and Document Services, Cookie cutter Helio- Preservation Physics • Widen adoption • Spread risk, extend resourcing streams BioDiversity Astronomy • Cross development alignment and coordination • More communities to build, nurture, support and sustain • Core Drift and Bashing Social Science Engineering: JPL, NASA FLOSS
  • 16. BioDiversity Virtual e-Laboratory http://www.biovel.eu Biodiversity Services Catalogues / Execution Repositories environment Provenance Phylogenetic BLAST,Hmmer, WebDaV Data MrBayes, Management Blast, PAML, Taverna EMBOSS,… Workbench Search Open Taxonomic Synonyms Visualisation Authentication / Authorisation BioSTIF Taverna Workflow Engine Google Refine CSW and Server Modelling/GeoProcessing Grid, Cloud, etc. R openModeller Platforms WPS / WCPS
  • 17. Who is We? The ego-system biologists, bioinformaticians, biodiversity informaticians, astro-informaticians, social scientists modellers, software engineers, computer scientists, systems administrators, resource providers
  • 18. My World CS Research Methods & Practice Productio n Science
  • 19. http://www.wf4ever-project.org • Research Objects Citation Reproducibility, Integrated Publishing, • Aggregation Carriers of Research Context • Annotation • Provenance • Lifecycle • Preservation • Decay • Sharing • Stereotypical Profiles • Services and APIs • myExperiment 2.0 Encodings: Semantic Web: LOD, VoID, OAI-ORE, AO/OAC, SIOC, OPM/PROV, Memento….
  • 20. Applications Production Publishing Training Research Community Community
  • 21. So if we build it will they come? Be useful for something: immediately, continuously, responsively Be usable by somebody: user experience, worth the effort, adoption path Some of the time: as part of a big picture Under promise and over deliver Acquire Critical Mass
  • 22. Four things that drive adoption of software or service. 1. Added value – Do something that couldn’t do before or now do faster, gain competitive advantage, improve productivity, scale up 2. New asset – Get or retain access to something important (data, method, technique, skills, knowledge) 3. Keep up with the field. A Community. – Future-proof my practice, New skills and capacity, there is a vibe about it and I’ll be left out 4. Because there is no choice – Business depends on it, its mandated, its de facto mandated
  • 23. Seven things that hinder adoption of software or service 1. Not enough added value • It doesn’t solve a problem or not as well or as cheaply as something else, no content or the right content It Sucks 2. Not fit for take-on. It doesn’t work! • No: help, guides, documentation, manuals, examples, content, templates, portability, migration / legacy support, easy installation, virtual machines, testing, stability, version control, release cycle, roadmap, sustainability prospect, way of introducing my favourite component/data/environment. 3. No Time or Capacity to take on • To learn, migrate personal legacy code/data/applications, no pathway/ramp to adoption • Training and special system needs
  • 24. Software practices Zeeya Merali , Nature 467, 775-777 (2010) | doi:10.1038/467775a Computational science: ...Error…why scientific programming does not compute. “As a general rule, researchers do not test or document their programs rigorously, and they rarely release their codes, making it almost impossible to reproduce and verify published results generated by scientific software”
  • 25. Software Stewardship “Better Science through Superior Software” – C Titus Brown Software sustainability Software practices Software deposition Long term access to software Credit for software Licensing advice Open licenses Reproducible Research Standard, Victoria Stodden, Intl J Comm Law & Policy, 13 2009
  • 26. Seven things that hinder adoption of software or service 1. Cost – Of disruption, of long-term ownership – It’s too costly 2. Exposure to Risk. First to take-up, Support and sustainability dependencies, fear of scrutiny, misrepresentation or being scooped, 3. No Community – Support and comfort 4. Changes to work practices – Obligations, unclear or unenforced reciprocity protocols.
  • 27. • It sucks but it’s the only thing around • It’s ace but it’s one of many, too late in the game and not enough to switch • Tipping point is likely not technical Betamax vs VHS
  • 28. Bonus Hinder Never heard of it. We’ve built it but we haven’t told anyone. • Make noise…physically and virtually • Customer and Contributor Relationship Building • Self-supporting communities, multi-level marketing • Highly Resource Intensive
  • 29. Bonus Hinder Never heard of it. We’ve built it but we haven’t told anyone. Market User Community Development It all kicks off Developer Community
  • 30. Adoption Intentions Be careful what you wish for • Incidental – “I built it for myself, and stuck it out there” • Familial – “I built it for people just like me” • Fundamental – “I built it for others, many who are not like me”
  • 31. Open Innovation: Development and Content you are not alone. you can’t do it all alone motivate & enable others to fill gaps “App Store Style” software, services, content, examples…. • Really Interoperate. Don’t tweak. • Be Simple and Standard. • Be Helpful. Be Set up. Be reusable. Be Smart Friends Galaxy+Taverna/myExperiment Family • Others will develop on top of you. But don’t assume they will re- contribute or tell you. Acquaintances • It’s much harder than you think. Strangers • It’s unequal.
  • 32. Ladder Model of OSS Adoption (adapted from Carbone P., Value Derived from Open Source is a Function of Family Acquaintances Friends Maturity Levels) Strangers Moore's technology adoption curve [FLOSS@Sycracuse]
  • 33. "it's better, initially, to make a small number of users really love you than a large number kind of like you" Paul Buchheit paulbuchheit.blogspot.com
  • 34. PALS: Building Friendships Intelligence, Guidance, Advocacy, Evangelism, Market Research What’s in it for the PAL? – Long tail: Money, kudos, special support, special resources, skills, reputation building, influence, stuff they can’t do alone, CV building – Consortia: co-funded • Who is a PAL? – Post-docs, Post-grads, Administrators, Developers – PI: protector/champion • PAL handlers – Customer Relationship Manager, Nanny and Mediator, Scientist
  • 35. Do not under-estimate… The power of the sprint / The power of a whizzy *-athon / fest / drinking interface. Even for plumbing. The importance of supporting and propagating best practice
  • 36. Participatory, Embedded Design-Build-Run-Manage is Good Act Local Reality Think Global Check Eat your own The Bigger Dog Food Picture
  • 37. Participatory Design Work Together on a Real Problem Funders Project PIs PALs Data sharing Data control Spreadsheets. Data standards Own databases Yellow Pages. Just enough SOPs A database exchange. Understanding Long term Visibility limitations standards preservation Project dependence Curating. Examples. 3 Years later 15/16 consortia Safe Haven abandoned their own systems and Project went with the SEEK system. independence
  • 38. If you build it will they come and contribute?
  • 39. Participation Cooperation? Coordination? Collaboration? Citizens Integration? Evolution and entropy models Public scientists Trusted Collaborators Private Groups Lone scholars Closed Controlled Open [based on an idea by Liz Lyon] Access
  • 40. Critical mass spiral: 90:9:1 Driven by needs of and benefits to the scientist, rather than top down policies. Content tipping point [Andrew Su]
  • 41. Trust, Fame and Blame: Reciprocity, Competition, Contribution and Use • Scooping, Scrutiny and Misinterpretation • Curation Cost • Poor quality • Reputation / Asset Economics • Public Peer Pressure Reciprocity Sucks • Flirting • Hugging • Controlled Sharing • Voyerism • Poor feedback / credit Nature 461, 145 (10 September 2009) Victoria Stodden, The Scientific Method in Practice: Reproducibility in the Computational Sciences Feb 9, 2010 MIT Sloan Research Paper No. 4773-10, http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1550193
  • 42. Harness Competitiveness Carrots Pride • Reputation: Cult, Credit & Attribution for all Protection • Just enough Sharing, Licensing & Liability • Quality, Peer review, Metadata Preservation • Safe havens and Sunsets (project churn) Publishing / Release • Citability, Supporting Exchange Productivity • Availability of assets, help, capability, ramps
  • 43. Sticks? Community, Journal and Funder mandates There are very few real sticks.
  • 44. Adoption Ramps http://www.rightfield.org.uk Instrument familiar, widely-used tools Spreadsheets and Email
  • 45. Adoption Stealth • Data at home promise with automated harvesting • Sharing creep, Incremental metadata, Low obligations • URL upload in BioCatalogue • Web Service “come as you are” take-on in Taverna • Metadata prompting, Right tools, right time, right place • Service collections & Packaged services
  • 46. Be vigilant • PAL burn-out and over familiarity • Unadjusted over- user accommodation • Drifting apart and not keeping it fresh • Step back, observe and adapt/intervene! • So relieved to get a community…. • Instrument adoption and observation Participatory Development is a mutual long term relationship Not flirty speed dating, One night stand, Crush, Me Me Me
  • 47. Urgent-Important • Technical bog down, operational burn-out • Little things that are important but don’t seem that urgent… • Dominant projects • Not-software content • It all takes way longer than you think • Simplicity drift Participatory Development is a mutual long term relationship Not flirty speed dating, One night stand, Crush, Me Me Me
  • 48. Beware Version 2 Syndrome! Version 2 Syndrome
  • 49. The Jam-based Adoption Model aka Added Value Value Proposition Return On Investment http://delicious-cooks.com/photos/raspberry-jam/04/
  • 50. What’s is the Special Jam? What is your Jam Value Chain and for Who? What: SysMO: safe haven, spreadsheet tooling, linking SOPs, models and data, examples Taverna: power, adaptability and myExperiment Who: Focused on contributors and experts Provider-consumer balance Functionality-Simplicity Syndrome Changing Who - Challenging baked-ins
  • 51. Jam today and more, better Jam tomorrow Just Enough Jam, Just in Time not Just in Case * Feature Creep Conundrum * Big Picture Paradox * Core vs Specifics Syndrome * Content Decay Dilemma * Working to working Stability Stress
  • 52. Customised Specific Jam beats Generic * Flexibility/Functionality – Simplicity Conundrum * Diversification Dilemma
  • 53. http://www.gettyimages.co.uk/detail/photo/empty-jam-jar-royalty-free-image/136976198 Where is my Jam? Jam for All • What are WE (platform providers, Software builders, Community builders and Service providers) getting out if it? • Need credit and interest too. • Altmetrics Howison and Herbsleb, Scientific Software Production: Incentives and Collaboration, CSCW 2011, March 19–23, 2011, Hangzhou, China http://james.howison.name/pubs/HowisonHerbsleb2011SciSoftIncentives.pdf
  • 54. Jam forever They came. Have the evidence. Have a plan. Did you wish for this? Do you want it? Fragile Flux • Content, services, bits, communities Funding Plan • Novelty over sustainability, • Research-Production Falsehoods • Wave invention, Political lobbying Securing the community • Leadership & Foundations Business model??? Software is Free like Puppies Are Free
  • 55. Jam not forever • Acquire • Retain • Widen – More/Different • Reposition – Different/New Stage • Changing Community is Challenging… [Daron Green]
  • 56. Adoption is a The Social and the Merry-Go-Round Technical are Inseparable
  • 57. You know they came when… …you were useful and usable to someone some of the time, but they might not tell you … people ask you to join their consortia or use it … they gave up their own home grown stuff for yours … someone you don’t know uses it and tells you all about your own stuff. … someone publishes papers about it. Without citing you. … someone else claims credit. … people you don’t know start bitching about it. … its just expected to be there and you are kind of expected to be there too. …your Head of School complains you don’t do enough CS research because you are doing too much Software Engineering and Support.
  • 58. James Howison Heather Piwowar Victoria Stodden Janet Vertesi Christine Borgman Nosh Contractor Acknowledgements (1) Jay Liebowitz Robert Kraut
  • 59. Acknowledgements (2) • The myGrid family, friends and contributors • But especially: Katy Wolstencroft, David Withers, Marco Roos, Alan Williams, Jits Bhagat, Stuart Owen, Stian Soiland-Reyes, Shoab Sufi, Robert Stevens, Paul Fisher, Peter Li, Ian Dunlop, Finn Bacall, Mannie Tags, Niall Beard, Rob Haines, Christian Brenninkmeijer, Alasdair Gray, Tim Clark, Pinar Alper, Paolo Missier, Khalid Belhajjame, Duncan Hull, Sean Bechhofer, david De Roure, Don Cruickshank, Wolfgang Mueller, Olga Krebs, Franco Du Preez, Quyen Nguyen, Jacky Snoep. • The members of Wf4ever, SysMO, BioVel, HELIO, SCAPE, OMII, SSI, NeiSS, Obesity e-Lab and anyone else I forgot
  • 60. Further Information myGrid – http://www.mygrid.org.uk • Taverna – http://www.taverna.org.uk • myExperiment – http://www.myexperiment.org • BioCatalogue – http://www.biocatalogue.org • SysMO-SEEK – http://www.sysmo-db.org • MethodBox – http://www.methodbox.org.uk • Rightfield – http://www.rightfield.org.uk • Wf4ever – http://www.wf4ever-project.org • BioVeL – http://www.biovel.eu • Software Sustainability Institute – http://www.software.ac.uk • Software Carpentry – http://software-carpentry.org/
  • 61. Coalface Patrons users Skeptic Champions Keep your Friends Close Friends and Family Fit in Favours will Embed Favour you Jam Today Jam Tomorrow Act Local Think Global End Users Developers Just Enough Design for Know Anticipate Just in Time Network Effects Service your Change Providers Users Enable Users System to Add Value Administrators Keep Sight of the Bigger Picture SUMMARY (De Roure and Goble, IEEE Software 2009)

Notes de l'éditeur

  1. If I build it will they come? : What is it we are building? What is it we are building ? Who is they? Who are we? Over the years I have built a bunch of open source software and services for researchers: the Taverna workflow system, myExperiment for workflow sharing, BioCatalogue for services, SEEK for Systems Biology data and models, and most recently MethodBox for longitudinal data sets. As well as building software we built communities: development communities and user communities. So what drives/hinders adoption? What do I know now that I wished I had known before? How do we sustain communities on time-limited grants? How do we build it so they come, stay and join in?
  2. Because we don’t make any content ourselves
  3. Templates, controlled vocabularies, metadata collection, components, better descriptions….
  4. Distributed Groups Independents and Partners Organised Teams, Planned, Strong connections with resource providers and each other. Structured, Cross-partner sharing, Retained results Distributed Groups & Independent Lone rangers Long tail, Disconnected from data providers and each other, emergent, fluid, personal stores, small science from big Make workflows for group Run workflows from platforms Store and Find Workflows Catalogue and Find Services Catalogue, store and find data, SOPs, Models Link stuff Release & Share stuff Curate stuff Cooperate / Collaborate / Coordinate / CoShape Vary on Coordination, collaboration, cooperation, contribution, integration, sustainability, longevity
  5. Make workflows for group Run workflows from platforms Store and Find Workflows Catalogue and Find Services Catalogue, store and find data, SOPs, Models Link stuff Release & Share stuff Curate stuff Cooperate / Collaborate / Coordinate / CoShape
  6. Still some people missing!
  7. Knowledge Transfer Three tracks Large Team.
  8. Developer and user adoption Contributed collaborative content Collaborative development
  9. Maybe you don’t care…. Content and Promotion matter more than software, but harder to fund and different people to software developers.
  10. Incidental – not really building for adoption or others to take up Familial – the producer and the consumer are the same – many are like this in BOSC
  11. CLAs for set up. Remember upgrade paths Cooperate, Network effects, Amplify Self-supporting, Multi-level marketing There are no green fields.
  12. Please some of the people some of the time
  13. They all start off like this…
  14. Working the first time User experience over smart. Cool interfaces (even for plumbing)
  15. Primary Community Review Facebook generation! Community participation Sharing Commons based production Social Curation Voluntary contribution 1. Primary Content 2. Curation duties GeneWiki, Rfam, myExperiment, PloS, UsefulChem, OpenWetWare Open Science vs Long Tail Social networks vs the Long Tail Incentives and Obstacles Myths and Miracles Contribution. Curation. Volunteer science
  16. Limited focus Social networking around content . Feedback loops.
  17. PAL recruitment Content contribution Stick: Community, Journal and funder mandates – there is no stick Credit for peer review
  18. Don’t forget to make more demands though!
  19. User burn-out and over familiarity Over-friendly Stockhausen syndrome, absence of friendly fire, Keep enemies even closer Unadjusted over-user accommodation Fit in at first, get buy-in, move in, move on Drifting apart and not keeping it fresh Keep jointly working on real, concrete cases Don’t assume they will stay: Users are fickle. Step back, observe and adapt/intervene! So relieved get a community forget to see what they do (e.g. dubious workflow designs) Much easier with e-Laboratory Services that are inherently social collaboration spaces. Complacency Esp. dangerous outside funded collaborations Measuring impact and getting feedback Downloads ≠ useful (or usable) Don’t be prescriptive. Scientists control. – but actually we need to be a bit prescriptive Danger! Going native. Missing users. Fossilisation and complacency User experience over smart. Cool interfaces (even for plumbing *-athons Embedded co-working The total problem Replying Eating your own dog food Examples! Working the first time
  20. Version 2 Syndrome Being too clever, forgetting about engagement Technical bog down and operational burn-out Fire fighting, Heads down not eyes up Little simple things that are important but don’t seem that urgent… But are the ha’peth of tar that sinks the ship Major project dominance He who pays the piper calls the tune Non-software innovations Seek and contribute content/component and contributing partners
  21. Activation Energy Argument Balance against feature creep short-termism Keep planning the big stuff… Balance the cost to the benefit. But hacks survive – and don’t do the strategy.
  22. 58% by students, 24% unmaintained Schultheiss et al. (2010) PLoS Comp Bio Content and Promotion matter more than software, but harder to fund and different people to software developers. What’s your plan? Maintaining content, software, services Different groups, evolving practices, changing times, new patterns….. Funding cycles, chasms and reinventions Reward not hinder adoption. Foundations, Friends and Business Models…and the Open Source Community Silver Bullet!
  23. Hard to Plan….
  24. When the program’s Data Management Group chair claims it’s the only data system they have used that works. To your funders. Whoo-hoo!
  25. Computer Supported Cooperative Work, Team Science, Knowledge Management, Social Science, Information Science, Library Science, Digital Scholarship, Collaboratories…