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caseorganic.com
Calm Technology and the
Future of the Interface
!
How the next generation of geolocation
technology will change everything
Amber Case | @caseorganic
Director, Esri R&D Center Portland
!
Industry Preview
21 Jan 2015
Grand Hyatt Hotel, NYC
caseorganic.com
50 billion devices
will be online by
2020. -Cisco
caseorganic.com
Sound good?
caseorganic.com
Consider…
caseorganic.com
The "Smart" Watch
caseorganic.com
The "Smart" Fridge
caseorganic.com
The Dystopian Kitchen of the Future
caseorganic.com
An era of interruptive
technology
caseorganic.com
We need a
Calm Technology
caseorganic.com
XEROX PARC: mid-90s
Mark Weiser John Seeley Brown
caseorganic.com
caseorganic.com
Technology shouldn’t require all
of our attention, just some of it,
and only when necessary.
caseorganic.com
Calm technology makes use of our
peripheral attention, allowing us
to be aware of more things with
less cognitive overhead.
Empowering the Periphery
caseorganic.com
A calm technology will move easily from the
periphery of our attention, to the center, and back:
!
Things in the periphery are attuned to by the large
portion of our brains devoted to peripheral (sensory)
processing. By placing things in the periphery we are
able to attune to many more things than we could if
everything had to be at the center. Thus the periphery
is informing without overburdening.
!
- Weiser, Brown, The Coming Age of Calm Technology
caseorganic.com
I. Examples of
Calm Technology
caseorganic.com
A Tea Kettle
caseorganic.com
A little tech goes
a long way…
caseorganic.com
Toilet Occupied Sign
caseorganic.com
Weather Status
Lighting
!
Aaron Parecki
@aaronpk 2014
!
Hue Lightbulb connected
to a weather report
caseorganic.com
II. Designing Calm
Technology
caseorganic.com
1. A technology should inform and encalm
2. Make use of the periphery
Two Principles of Calm Technology
caseorganic.com
1. Machines shouldn't act like humans
2. Humans shouldn't act like machines
3. Amplify the best part of each
Design for people first
caseorganic.com
Technology can
communicate,
but doesn’t need
to speak
caseorganic.com
The Roomba Robotic
Vacuum Cleaner
:)
caseorganic.com
1. Haptics vs. auditory alerts (haptic compass)
2. Light status vs. full display (on/off)
3. Positive or negative tones (home electronics)
4. Transparency (inner-office windows)
Create ambient awareness through
different senses
caseorganic.com
LUMOBack Smart Posture Sensor
Buzzes you when
you exhibit poor
posture.
caseorganic.com
III. Calm Technology
and Next Gen Location
caseorganic.com
Evolution of the Interface
^Univac 1 ~1950s
iPhone
~2000s
>
caseorganic.com
What’s the next
generation of the
interface?
caseorganic.com
1500m
120m
An
invisible
button
caseorganic.com
Location as an
invisible interface
•Actions as buttons
•Invisible interfaces
•Trigger-based interactions
caseorganic.com
Functional Location-Based
Reminder Applications | 2006
caseorganic.com
•Processes occur in the background
•Data is pushed to the user
•User input can come in many forms,
not just through keyboard input
Ambient Information
caseorganic.com
• User’s location
• Time of day
• Current speed (slow or fast?)
• Average speed over time (driving vs. walking)
• Prior actions (clicks, subscriptions
• User’s friends on another platform
Ambient Input
caseorganic.com
KPCBInternetTrends2015
caseorganic.com
Data is stuck on the web
• Location brings it to life
• Just-in-time information
caseorganic.com
What about Privacy?
caseorganic.com
Privacy is the ability to have control
over where your content goes
and who it is accessed by.
caseorganic.com
Privacy is the ability
not to be surprised.
caseorganic.com
Practice Privacy by
Design instead of
Privacy by Disaster
http://www.privacybydesign.ca/
caseorganic.com
A person's primary task
should not be computing, but
being human.
caseorganic.com
Great design allows people to
accomplish their goals in the
least amount of moves
caseorganic.com
Calm Technology allows people to
accomplish the same goals with the
least amount of mental cost
caseorganic.com
More at calmtechnology.com!
caseorganic.com
Thank you very much!
calmtechnology.com
caseorganic.com
Amber Case | @caseorganic
Director, Esri R&D Center Portland
!
Industry Preview
21 Jan 2015
Grand Hyatt Hotel, NYC

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