1. SCI BC Resource Centres -
Information Services
T 604.324.3611 F 604.326.1229 InfoLine 1.800.689.2477 E info@sci-bc.ca
780 SW Marine Drive, Vancouver, BC V6P 5Y7 www.sci-bc.ca
2. Our Services
• InfoLine
• Spinal Cord Injury Information Database
[SCIID]
• Accessible Housing BC
• Accessible Employment BC
• Swap N Shop
http://sci-bc.ca/we-can-help/info-services/
3. InfoLine
How does it work?
• Anyone can call our toll free line
• 1-800-689-2477
• Hours of operation Monday – Friday 9am -
5pm
• The service is an information line not a crisis
line
• Callers to InfoLine may remain anonymous
http://sci-bc.ca/we-can-help/info-services/
5. Who Calls?
• People with spinal cord injuries
• People with related disabilities
• Family and friends of those above
• Health and Community service providers
• Policy Makers
http://sci-bc.ca/we-can-help/info-services/
6. A year of stats stacked up
http://sci-bc.ca/we-can-help/info-services/
7. Why do they call?
• People call for information and resources on the most
frequently asked questions about living with a spinal
cord injury or related disability
http://sci-bc.ca/we-can-help/info-services/
8. Examples of Call Topics
• Which local parks are accessible
• Enquiry about lift in SNS
• Designer of a stroller for w/c was in SPIN and
she requested a hard copy of spin(Sweden)
• Son listed vehicle in SNS and she couldn't
access, please change price for her
• Van with lift for sale
• Request for lawyer
• intro to job board
• Remove from HLOV
http://sci-bc.ca/we-can-help/info-services/
9. More of why folks call…
• Request to be added to HLOV
• Traveling and not sure where to rent equipment
• New housing listings
• Copy of Life Interrupted in pdf form
• Mayor’s office looking for rec and sport opportunities
• Is there was a Sensual Solutions on Vancouver Island.
Saw article in Spin
• Remove from Spin list, husband died
• Employment program offered at Richmond DRC
http://sci-bc.ca/we-can-help/info-services/
10. There are other reasons but too
many to list…
• Would like to connect with peers
• Toll exemption when receiving CPP instead of PWD
• brother listed vehicle in SNS and now he is taking over it
and needs to make changes but brother forgot password
• Has MVX Ranger 3 yrs old for sale wanted approx price
and where to sell
• Moved to BC recently -health equipment supports?
http://sci-bc.ca/we-can-help/info-services/
11. Wow, people call for lot’s of different
reasons!
• Has a job posting and looking for someone with SCI to
work from home
• New HLOV listing
• Client has young son with sci currently living on second
floor and is looking for a three bedroom one floor apt or
house
• Received notice of housing and job Boards and had
questions
• Father is 66 year old para who lives alone but has been
falling during transfers lately and is unable to take care
of his home
http://sci-bc.ca/we-can-help/info-services/
12. Ok enough already!
• looking for w/c accessible van to rent
• individual has multiple issues
• want to do further research with people who
completed SCI Community Survey
• new injury looking for support and information but lives
in California
• looking for accessible condo in Maui
• funding for car hand controls
• looking for hand cycle rental
http://sci-bc.ca/we-can-help/info-services/
13. Where do people call from?
• Mostly Metro Vancouver and Vancouver Island
http://sci-bc.ca/we-can-help/info-services/
14. We have received calls
from around the world!
• A lady wanted us to help her get a visa
and move to Canada. Here's an excerpt
from her email….
http://sci-bc.ca/we-can-help/info-services/
15. “Welkome. I have request, will you kindly
help disabled on carriage depart on
course english'/spanich for job in CANADA,
USA. Make display drawing in USA. - San
Francysci Calofornia. I entreat make
invitation for realization idea in my head..."
http://sci-bc.ca/we-can-help/info-services/
16. Inquiries from around the world
New Zealand
Australia
South Africa
India
Liberia
Romania
Kenya
Jordan
Yemen
Israel
Qatar
England
USA
http://sci-bc.ca/we-can-help/info-services/
17. Information Service Agent
vs
Information Resource
Specialist
What’s the difference?
http://sci-bc.ca/we-can-help/info-services/
19. Just Kidding..we’re a little easier to chat with
as long as we have had our coffee
• Information Service Agent – Handles
inquiries which can typically be handled
within a one call episode. For example,
where is the local wheelchair accessible
saloon in my town?
http://sci-bc.ca/we-can-help/info-services/
20. Information Resource Specialist
Handles inquires that are more complex in nature.
For example, a nuclear strike has been mistakenly
launched against another super power which
could cause a global conflagration…….any
suggestions?
http://sci-bc.ca/we-can-help/info-services/
21. Spinal Cord Injury Information
Database
• This free, online database contains hundreds
(801) of resources relevant for people with a
SCI. The database can be searched for
information on topic areas such as
advocacy, building and universal
design, education, employment, funding, health,
recreation and leisure, accessible transportation
amongst others.
http://sci-bc.ca/we-can-help/info-services/
22. Look for us at: sci-bc-database.ca
http://sci-bc.ca/we-can-help/info-services/
23. Swap N Shop
• This is a free, online classified service for
the exchange of disability related goods
and services akin to craigslist and other
online classified services. The physical
disability focus of this service is unique to
BC.
http://sci-bc.ca/we-can-help/info-services/
26. Find us at sci-bc-housing.ca
Post your properties
Check out housing resources
For housing seekers
For housing providers
http://sci-bc.ca/we-can-help/info-services/
28. Why an Employment Board?
• Employment remains a high priority for our members
• Employers are looking for people with disabilities to
join their workforces
• We will help facilitate employment for our membership
through the creation of an online Job Board, which,
similar to the Housing Board, will be created to match
job opportunities with job seekers
• These online services will help facilitate a bridge
between job seekers and job providers
http://sci-bc.ca/we-can-help/info-services/
30. Examples of our Important
Employment Resources
http://sci-bc.ca/we-can-help/info-services/
31. Things NOT to Do During a First Date
Interview
• Forget who your date is (unprepared)
• Look different than your profile picture (lie/exaggerate about
qualifications)
• Play too hard to get (act like you don’t want to job)
• Bad mouth exes (previous employers)
• Give a monologue (long winded answers)
• Play shy (avoid answering questions)
• Check out other guys (not paying attention to questions)
• Talk dirty (inappropriate language)
• Show your baggage (list of demands)
• Cry
http://sci-bc.ca/we-can-help/info-services/
32. How to Lose a Guy Job in 10 Ways
• Insult his friends (be rude to the assistant)
• Look for a commitment too soon (asking for a promotion before
proving yourself)
• Use him for his money (asking for too much or for a raise)
• Take him for granted (stop caring about the job)
• Picking fights about nothing (complaining to your boss)
• Embarrass him in public (hating your job on social media)
• Flirt with other guys (obviously search for other work)
• Playing games (surfing web and personal calls during work)
• Stand him up (miss too much work)
• Poor hygiene (self explanatory either way)
http://sci-bc.ca/we-can-help/info-services/
33. Physical Resource Centres
within SCI BC offices
• These one-of-a-kind resource centre's offer people with a spinal
cord injury (or related physical disability), and their families, a place
to go for
• Information and advice,
• Peer support from experienced Peer Coordinators,
• Fun Peer events.
• Visitors to the centre can also make use of an accessible computer
workstation
• Web conferencing facilities to connect them to Peers and partner
services across the province.
• Centres will be located in Prince George, Vancouver (GF Strong
Rehab Centre and Blusson Spinal Cord Centre), and Victoria,
Special events, such as Peer movie nights and special topic
information sessions, will be held from time to time in the evenings
or on weekends.
http://sci-bc.ca/we-can-help/info-services/
34. We are full of useful information.
Call us any time at 1-800-689-2477
or email info@sci-bc.ca
http://sci-bc.ca/we-can-help/info-services/