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Ili mi ili roboti - tko ce pobijediti u
marketingu Internet of Everything
Hello!
Goran Candrlic
Founder @GetKisha
Marketing guy @GlobalDots
Digital marketing strategist
SEO, SEM, MarTech, Conversion Optimization
Tweet to me @Chande
Gdje smo sada?
Marketing prolazi kroz transformaciju
1
“
“Marketing’s changed so rapidly … more
in the past five years than in the past
500 years, we’re entering a golden age
of marketing...”
Sanjay Dholakia, Marketo CMO
Marketinski plan je
mrtav!2
3
4
Povezani kupac
◇ Promijenjeni kontekst
◇ Buka (noise) u marketinskom “eteru”
◇ Mogucnost izbora
Povezani kupac ima vise izbora nego ikada,
social/mobile/local je promijenio nacin na koji
kompanije pristupaju kupcima kao i nacin na koji kupci
konzumiraju (informacije i proizvode).
5
6
Ali funneli jos uvijek propustaju???
20%
40%
60%
100%
80%
7
8 MarTech:
- Marketing Experiences
- Marketing Operations
- Middleware
- Backbone
- Infrastructure
- Marketing environment
9
BIG concept
New Marketing=
◇Agile Marketing
◇MarTech
◇IoT
◇Algo (AI)
= Marketing Experiences
“
“Marketing has shifted from the
business of communications to the
business of experiences. It’s the
experiences that we give our prospects
and customers, from their very first
touchpoint with us onward, that
“communicates” our brand. And in a
digital world, almost all of those
experiences are mediated by software.”
Scott Brinker, ChiefMartec.com
10
Sto gura
promjenu?
◇ Standardizacija IPv6
◇ Cloud & Fog Computing
◇ Kolaboracija u “cloud”-u
◇ App za sve
◇ Computing iz “app layer-a” u “network layer” = cloud
◇ Big Data
◇ Povecanje kapaciteta mreza uz sve vecu propusnost i nizu cijenu
◇ Konzumerizacija “iskustva sa stvarima”
11
12
13
14
Ljudi
◇ Kreativnost
◇ Kriticno razmisljanje
◇ Empatija
◇ Samopoboljsanje
◇ “Mudrost”
Zasto jedni a zasto
drugi?
Algo / AI
◇ Procesiranje informacija
◇ Sveprisutnost
◇ Niska potrosnja
◇ “Bolji decision making”
◇ Niski marginalni trosak
◇ Samoreplikacija
Sanjaju li androidi
elektricne ovce?
I've seen things you people wouldn't
believe. Attack ships on fire off the
shoulder of Orion. I watched C-beams
glitter in the dark near the Tannhäuser
Gate. All those moments will be lost in
time, like tears...in...rain. Time to die.
Hellven
Idemo li prema
“hellvenu”
Hell Heaven
AI robot that
learns new
words in real-
time tells human
creators it will
keep them in a
“people zoo”
Hvala!
Pitanja?
◇ @chande
◇ gorancandrlic@gmail.com
Credits: Scott Brinker, Frank Diana, Avinash Kaushik, Cisco, Google :)

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WebStrategija #16 - IoT & Marketing (Croatian)

Notes de l'éditeur

  1. test test test
  2. Što je sada Što uzrokuje digitalnu transformaciju Gdje dalje Da li smo tu mi ili roboti
  3. Anegdota sa Turističkom zajednicom Rijeke: marketing plan za 5 godina Instagram nije postojao prije 5 godina
  4. Experiences - mobile, seo, content marketing, social, loyalty, personalization etc Operations - analytics, BI, channel, asset & resource management, team & project management Middleware - data management, apis, tag management, cloud integrations Backbone - CMS, CRM, ecommerce, marketing automation Infrastructure - DB, Paas / Iaas, web dev Environment - Google, Facebook, YT, LinkedIn, Quora, Slideshare etc
  5. Napomenuti kako se konvencionalni (agencijski / inhouse) marketing nalazi u problemima - prvenstveno zbog ciklusa iteracija Spomenuti hotjar - kako su ubili mastodonte u industriji - snižavanje cijena Nekonvencionalni pristup - brže testiranje hipoteza, brži time to market, brži feedback loop customera, veći ROI
  6. Primjer retargeting ad-a za platformu / sw koja omogućuje identifikaciju kupaca i marketing 1-1 Većinom za B2B kupce, SaaS Može se koristiti za advanced analitiku
  7. potrebna je nova ekonomska paradigma ove tehnologije će kompletno promijeniti što i kako “marketiramo” customerima connected / self driving car - koliko će se granica između rada, zabave i putovanja promijeniti smart cities - pristup informacijama i efikasnost u korištenju resursa izlazimo iz “ere oskudnosti” u eru “sveprisutnosti” informacija (obrađena) je nova deviza
  8. Pregled najvažnijih novih tehnologija koje mijenjaju ekonomske paradigme, samim time i način / ulogu marketinga 2022 - puno prihvaćanje IoE Wearable Internet 2024. connected home 2026. driverless cars prvi pametni gradovi
  9. Što je sa “best of both worlds”?
  10. U kojem trenutku prepuštamo empatiju, kritičko razmišljanje i etičke / moralne odluke računalima Što je sa hibridima i hibridnim human-computer interfaceima Kada (kažu 2025-e) ćemo ući u eru transhumanizma, HCI - čovjek / cloud Enrichment experiencea čovjeka sa neograničenim pristupom i obradom informacija Tko kontrolira informaciju? Jesmo li spremni na evolucijski / tehnološki skok Koje su etičke implikacije “nove rase”. Hoćemo li izbrisati “homo sapiensa” i prihvatiti “deus ex machina”.
  11. 10/90% - 10% neželjenih posljedica. Security risks. Primjer: decision making autonomnog vozila - u slučaju da izbjegne sudar sa autobusom, u realnom vremenu odlučuje pogaziti dvoje djece??? Da li takav decision making ima etičku / moralnu podlogu. Gerd has been using the term “Hellven” to represent the two paths technology can take. Is it 90% heaven and 10% hell (unintended consequences), or can this equation flip? He asks the question: Where are we trying to go with this? He used the real example of Drones used to benefit society (heaven), but people buying guns to shoot them down (hell). As we pursue exponential technologies, we must do it in a way that avoids negative consequences. Will we allow humanity to move down a path where by 2030, we will all be human-machine hybrids? Will hacking drive chaos, as hackers gain control of a vehicle? A recent Jeep recall of 1.4 million jeeps underscores the possibility. A world of super intelligence requires super humanity – technology does not have ethics, but society depends on it. Is this Ray Kurzweil vision what we want Prvi je o tome pričao Asimov u kultnom serijalu o robotima, gdje robot proizvede “nulti” zakon, čisto empirijski, koji mu nalaže da se brine za čovječanstvo