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Suppliers’
Quality Assurance Manual

  Volume One: Process Guidelines




                   The Warehouse Limited
                             Version 1.2
                             March 2008
Table of Contents
INTRODUCTION ............................................................................................................................................... 1

SECTION ONE: THE QA PROCESS................................................................................................................. 2
   1a: Quality Assurance Process Overview ............................................................................................................3
   1b: QA Process Descriptions................................................................................................................................4
   1c: Quick Guides to Submissions.........................................................................................................................8
   Quick Guide to Submissions: First Approval Samples .........................................................................................9
   Quick Guide to Submissions: Pre-production Samples......................................................................................10
   Quick Guide to Submissions: Shipping Samples ...............................................................................................11
   Quick Guide to Submissions: Advertising Samples ...........................................................................................12
   Quick Guide To Submissions: Local Supplier DC Release Samples.................................................................13
   1d: Compliance Guidelines.................................................................................................................................14
SECTION TWO: FABRICS AND ACCESSORIES ........................................................................................... 15
   2a: Fabric and Accessories: General Quality Requirements..............................................................................16
   2b: Fabric-Specific Quality Requirements ..........................................................................................................16
   2c: Accessories Quality Requirements...............................................................................................................17
   2d: Submission and Approval of Fabrics and Accessories ................................................................................19
   2e: Testing of Fabric, Accessories and Labelling...............................................................................................20
   2f: Mandatory Fabric Tests .................................................................................................................................22
   2g: Testing Laboratories .....................................................................................................................................25
SECTION THREE: GARMENT CONSTRUCTION ........................................................................................... 26
   3a: General Requirements..................................................................................................................................27
   3b: Product Safety ..............................................................................................................................................31
   3c: Manufacturing Safety ....................................................................................................................................32
SECTION FOUR: LABELLING AND PACKAGING ......................................................................................... 33
   4a: Label Approvals and Testing ........................................................................................................................34
   4b: Packaging Approvals and Testing ................................................................................................................35
   4c: Label and Packaging Compliance ................................................................................................................35
   4d: Label Attachment..........................................................................................................................................38
   4e: Shipment Packing.........................................................................................................................................39
SECTION FIVE: FINAL INSPECTION TO AQL STANDARD........................................................................... 40
   5a: What is AQL?................................................................................................................................................41
   5b: How should an AQL inspection be carried out? ...........................................................................................42
   5c: If the Inspection fails: Re-inspection and Corrective Action .........................................................................47
   5d: AQL Sample Lots and Rejection Points .......................................................................................................48
   5e: AQL Defect List for Garments ......................................................................................................................49
Introduction


What is this   This manual explains The Warehouse Limited’s apparel QA processes, and the
manual for?    standards that all our Suppliers will be tested to when producing apparel for us.

               It is intended for use by all our apparel Suppliers, to familiarise themselves with our
               expectations prior to tendering for work; and, subsequently, as a reference guide to
               help Suppliers through the manufacturing phase.


Contents       The manual is comprised of two volumes.

               Volume One (this volume) describes the process and provides guidelines for what
               Suppliers are expected to do. It should be read in full by all Suppliers, prior to
               tendering.

                         Volume One Sections                                  Contents
               Section One: The QA Process                      •    QA Process Overview
                                                                •    QA Process Descriptions
                                                                •    Quick Guides to Submissions
                                                                •    Compliance Guidelines
               Section Two: Fabrics and Accessories             •    Quality requirements for fabrics and
                                                                     accessories
                                                                •    Submission processes
                                                                •    Testing processes and standards
               Section Three: Garment Construction              •    Construction requirements
                                                                •    Product safety requirements
                                                                •    Manufacturing safety requirements
               Section Four: Labelling and Packaging            •    Label approvals and testing
                                                                •    Packaging approvals and testing
                                                                •    Compliance
                                                                •    Packing requirements
               Section Five: Final Inspection to AQL            •    Explanation of AQL standards
               Standard                                         •    AQL Inspection guidelines.

               Volume Two contains all the reference material that may be needed in the course of
               fulfilling a Warehouse order. It should be used as support and reference during the
               manufacturing process to ensure that all Warehouse standards and expectations are
               met.


Feedback       We welcome and encourage feedback about the content or accuracy of this manual
               and about our Quality Assurance process at The Warehouse. To contact us, please
               email quality@thewarehouse.co.nz




                                                                                                         1
                                                         Quality Assurance Guide, Volume One (version 1.2)
Section One: The QA Process


What is this   Section One, The QA Process, gives an overview of how we approach apparel QA at
section        The Warehouse. It covers all the steps we go through, and provides information on
about?         what Suppliers are required to do at each stage of the process.



What should    This section should be read by all TWL apparel Suppliers to ensure that they
it be used     understand the process, end to end, and their role in it.
for?


What does it       •   Quality Assurance Process Overview
contain?           •   Quality Assurance Process Descriptions
                   •   Quick Guide to Sample Submissions
                   •   Compliance Guidelines.


Supporting     Supporting references and information can be found in Volume Two of this manual:
materials
                   •   Section Six: Document Samples.




                                                                                                       2
                                                       Quality Assurance Guide, Volume One (version 1.2)
1a: Quality Assurance Process Overview


10 Process                   The table below outlines The Warehouse’s QA process, and the documentation
Stages                       supporting items required at each stage.

                                    ONLY REQUIRED FOR THE FIRST                                      REQUIRED FOR LOCAL
    ALWAYS REQUIRED                                                  REQUIRED AT TWL DISCRETION
                                    ORDER OF AN ITEM IN A SEASON                                         SUPPLIERS



    1: TERMS OF TRADE                     2. SPECIFICATION

      Signed Terms of Trade                TWL Specification OR
      document                             Supplier Specification


                                       3: REQUEST FOR TENDER
                                           Merchandise Request
                                           for Tender
                                           Supplier Spec (w/a)
                                           Fabric Test
                                           Requirements Form
                                           (w/a)


                                           4: QUOTATION
                                           Quotation Document
                                           Copy of Request for
                                           Tender
                                           Copy of Supplier
                                           Specification


                                         5: FIRST APPROVAL
                                           Approval Request
                                           Form
                                           Size Specification Form
                                           Garment Specification
                                           Form
                                           Sample Swing Ticket
                                           Approval Sample
                                           Garment
                                           Original sample, if it
                                           belongs to the buyer
                                           Labelling and
                                           Packaging sample, w/a

        6: LAB DIPS

      Lab dip
      Print strikeoff, w/a


    7: PRE-PRODUCTION
                                                                           6b: LAB TEST
      Approval Request
      Form                                                                Fabric lab test report
      Size Specification Form
      Garment Specification
      Form
      Sample Swing Ticket
      Approval Sample
      Garment


        8: SHIPPING
      Approval Request
      Form
      Size Specification Form
      Garment Specification                                              9: ADVERT SAMPLES          10: LOCAL SUPPLIER DC
      Form                                                                                                  RELEASE
      Sample Swing Ticket                                                  Samples as requested          Sample from bulk
      Approval Sample                                                      by the buyer                  Packing slip from bulk
      Garments (2)                                                                                       consignment




                                                                                                                           3
                                                                           Quality Assurance Guide, Volume One (version 1.2)
1b: QA Process Descriptions


In this section   In this section, each of the process stages from the chart on the previous page is
                  described in more detail.


Document          For samples of all documents referenced in this section, please see Volume Two,
samples           Section Six: Document Samples.


1: Terms of       This is the master document that is used across all buying functions within The
Trade             Warehouse Limited and sets out the mandatory requirements and contractual
                  arrangements covering the general supply of product for resale by The Warehouse
                  Limited.

                  This manual is to be used in conjunction with the Terms of Trade.

                  Terms of Trade must be signed before any orders can be placed with a Supplier.
                  For a copy of the Terms of Trade, please go to www.thewarehouse.co.nz and
                  navigate to Suppliers/The Warehouse/Terms of Trade.


2:                The garment specification may be provided by The Warehouse, or may, in some
Specification     circumstances, be provided by the Supplier. This will occur, for example, for licensed
                  products, or those garments which are produced under the Supplier’s own brand.

                  The Warehouse Specification
                  This document consists of a size chart, sketch, and details of fabrics, accessories,
                  stitching and construction.

                  Our size specifications are used in conjunction with the ‘How To Measure’ reference
                  point sketches found in Volume Two, Section Ten of this manual.

                  The size table on The Warehouse specification includes a column headed Sample
                  Measures. A copy of the specification must accompany every approval sample
                  submitted to The Warehouse QA and the Supplier must measure the sample, listing
                  the sample measurements in this column. The Supplier must submit this before QA
                  will audit the sample.

                  Supplier Specification
                  We encourage Suppliers to use The Warehouse Size and Garment Specification
                  forms when compiling their own garment specifications. Copies of these two forms
                  are in Volume Two, Section Six: Document Samples.

                  A copy of the Supplier specification must accompany every approval sample
                  submitted to The Warehouse QA and the Supplier must measure the sample, listing
                  the sample measurements next to the size chart. The Supplier must fill this in or QA
                  will not audit the sample.

                                                                                        Continued on next page




                                                                                                           4
                                                           Quality Assurance Guide, Volume One (version 1.2)
1b: QA Process Descriptions, Continued


3:             This document outlines the policies and requirements behind the quote tendering
Merchandise    process to The Warehouse Limited.
Request For
Tender


4: Quotation   This document is a generic format that is intended to formalise the submission of
               quotations to The Warehouse Limited. It is used in conjunction with the Merchandise
               Request for Tender document. Where the Supplier is quoting on their own product
               specification a copy of the specification must be submitted along with the quotation.


5: 1st         This sample must match the specification for approval of fit and construction and
Approval       must be accompanied by the necessary paperwork. Refer to the Quick Guide to
Sample         Submissions: First Approval Samples on page 9 for submission guidelines.

               The sample must be made in fabrics and accessories that are of the correct weight,
               type, stretch factor, handle and finish as required by the specification. It is not
               possible to assess the fit and construction of garments if the fabric and accessories
               are not correct or as intended for bulk.

               The Supplier may request weight, handle and finish approval on fabrics, and type,
               width and size on accessories at this stage. The fabric and accessories do not have
               to be in the correct colour; however, please ensure that they are provided in the
               same colour family. For example, do not provide a sample of men’s pants in pink.

               The samples must be measured prior to submission and measurements noted on
               the Size Specification Form in the column provided.

               Samples that are found to have major fit and construction discrepancies or are made
               using different fabric and accessories will not be audited by QA. Supplier must
               ensure that garments are carefully checked prior to submission and if discrepancies
               are found, the sample should be remade.
                                                                                               st
               If the original sample belonged to the Buyer, it must be returned with the 1
               Approval sample.

               The Supplier should arrange the preparation of labelling and packaging samples in
               order for them to be submitted for approval along with the 1st Approval sample
               garment.

                                                                                     Continued on next page




                                                                                                        5
                                                        Quality Assurance Guide, Volume One (version 1.2)
1b: QA Process Descriptions, Continued


6: Lab Dips    Lab dips are to be sent to the Buyer for approval.
and Print
Strike-offs    Print strike-offs are approved by the Buyer for colour and design only. All quality
               aspects of print strike-offs must be approved by QA.


6b: Lab Test   Third party lab tests are required on fabrics. Details of the test requirements can be
               found in Section Two, Testing of Fabric, Accessories and Labelling (see page 20 of
               this volume).


7: Pre-        The purpose of this sample is to issue final approval pending the commencement of
                                                                                  st
production     production. Any fit or construction amendments requested in the 1 approval report
Sample         must have been made on this sample ready for approval.

               Refer to the Quick Guide to Submissions: Pre-production Samples on page 10 for
               submission guidelines.

               Fabric and accessories must also receive final approval at this stage. All colourways
               on order are to be submitted. The sample must be measured prior to submission and
               measurements noted on the accompanying copy of the size chart.

               If the 1st Approval Sample was sewn in New Zealand but the bulk is to be
               manufactured off-shore, then the pre-production sample must be made at the off-
               shore factory. Pre-production samples must be made up in the actual bulk fabric,
               with the actual bulk accessories, labels, swing tags, barcode stickers, etc.

               If fabric testing has been requested the lab test report must accompany this sample.
               An email copy of the report is acceptable.

               Copies of invoices for TWL brand labels and for zips must accompany this sample.
               An email copy of the invoices is acceptable.

               All fabric and accessory performance test details, and a comprehensive outline of
               our requirements regarding fabric performance are included in Section Two: Fabrics
               and Accessories, page 15.


8: Shipping    Note that two garments are to be sent at the Shipping Sample stage. Refer to the
Samples        Quick Guide to Submissions: Shipping Samples on page 11 for other submission
               guidelines.

               These two samples must have been taken randomly from the bulk production. Bulk
               will be compared to these samples upon arrival in New Zealand; therefore the quality
               of these samples must be representative of the bulk. The samples must be
               measured prior to submission and measurements noted on the accompanying copy
               of the size chart.




                                                                                                         6
                                                         Quality Assurance Guide, Volume One (version 1.2)
1b: QA Process Descriptions, Continued


9: Advertising   One sample in each colour, or as per Buyer’s order details.
Samples
                 Refer to the Quick Guide to Submissions: Advertising Samples on page 12 for
                 submission details.


10: Local        Suppliers who have Local Supplier status must submit to The Warehouse a sample
Supplier         from the bulk prior to booking the order into The Warehouse distribution centre.
Status DC
Release          Please refer to Quick Guide To Submissions: Local Supplier DC Release Samples
                 on page 13.

                 The sample is to be sent to the respective Buyer’s assistant for submission to The
                 Warehouse quality assurance team for approval to release to the DC. A packing slip
                 of the bulk consignment must accompany the sample. Suppliers must not attempt to
                 deliver to The Warehouse distribution centre without receiving prior approval from
                 The Warehouse Quality Assurance team.


A note           When an order is placed for an item which has already been ordered previously,
regarding        some of the approval stages can be omitted.
Repeat
Orders           Sample garments for repeat orders are submitted for approval at the pre-production
                 and shipping stages only. Pre-production approvals can also be omitted, at The
                 Warehouse’s discretion.

                 Lab dips and prints must be submitted to the Buyer for approval if they are different
                 from previous orders.

                 Under no circumstances is the Supplier to change factory or fabric source
                 without prior approval from the Buyer when repeating orders. If it is necessary
                 to change factory or fabric source, then Supplier must submit garment, fabric,
                                                                          st
                 accessories, labelling and packaging samples from the 1 approval stage, as if
                 for a new style development.




                                                                                                          7
                                                          Quality Assurance Guide, Volume One (version 1.2)
1c: Quick Guides to Submissions


What are     On the following pages, you’ll find quick visual guidelines to what samples and
these for?   documents must be submitted at each stage in the approval process:

                 •   First Approval Samples
                 •   Pre-production Samples
                 •   Shipping Samples
                 •   Advertising Samples
                 •   Local Supplier DC Release Samples.




                                                                                                     8
                                                     Quality Assurance Guide, Volume One (version 1.2)
Quick Guide to Submissions: First Approval Samples
WHAT SIZES TO SUBMIT?
Infants:  Size 00 & or Size 2 (depending on size range of the order)
Girls :   Size 3, 7, 8, 12 & Size 16
Boys:     Size 3, 7, 8 & size 12
Women’s:  Size 12 or Size Medium                                                                                                                                                                                                                                                                                                    If the original
Mens:     Size 92 waist or Size Large                                                                                                                                                                                                                                                                                               sample belongs
                                                                                                                                                                                                                                                                                                                                    to the buyer, it
                                                                                                                                                                                                                                                                                                                                    must be returned
                                                                                                                                                                                                                                     What to submit?                                                                                with the
                                                                                                                                                                                                                                                                                                                                    1st approval
                                                                                                                                                                                                                                     Approval sample garment                                                                        sample


                                                                                    DA TE:
                                                                                    BU YER :
                                                                                    SPEC. REF . # :
                                                                                                                    APPROVAL SAMP REQUEST
                                                                                                                                 LE
                                                                                                                    DESCRIPTI ON :
                                                                                                                    SUPP LI ER:                              Sh ip Date :
                                                                                                                                                                                                                                     Sample Swingticket stating:
                                                                                    ORDER Nos:
                                                                                    NO TES:
                                                                                    SAM PL E STA TUS:        1st           2n d            P -P
                                                                                                                                            re rodn
                                                                                                                                                       SA MPL E SI ZES


                                                                                                                                                             Shipping:

                                                                                                       1st /2nd or Pre-Prodn sa mples MUST ha ve a l l rele va nt boxes ma rked       X
                                                                                                                                                                                                                                     Supplier name; Style No; Date;
                                                                                                                                                                                                                                     Sample Status eg 1st Approval Sample
                                                                                                    Shippi ng sa mpl es will a utoma tica lly be a udit ed on all point s - no nee d t o   X
                                                                                                  SUBSTITUT
                                                                                                          E                F OR A PPR OVA L
                                                                                   GARMENT:                                           C OMM ENTS
                                                                                                             Fit
                                                                                                 Constructi on

                                                                                   F ABRICS:
                                                                                                       We ight
                                                                                                   Ya rn Count
                                                                                                            Fi ll
                                                                                                        L ini ng
                                                                                                 Wash/Finis h
                                                                                                         Ot he r
                                                                                   ACCE SSORIES:

                                                                                                       Butt ons
                                                                                                          Zips
                                                                                              Cord/Drawcor d




                                                                                      Studs/D omes/Rive ts
                                                                                                          T ape
                                                                                                        Velcr o


                                                                                        Ba dge /E mbroi der y
                                                                                                         Colla r
                                                                                                                                                                                                                                     Approval Sample Request Form
                                                                                          Pip/F eature Labe l
                                                                                             Plac ement Print




                                                                                                                                                                                                                                     Size Specification Form
                                                                                             Tops titch Threa d
                                                                                                         Ot he r
                                                                                   L ABEL LIN G:
                                                                                      Brand Labe l/si ze pi p
                                                                                      Ca re /Conte nt /O rigi n
                                                                                                  Swingtick et
                                                                                                         Ot he r
                                                                                   PACKAGING:
                                                                                                 Hanger Pack
                                                                                                       Ha nge r
                                                                                                         Ot he r

                                                                                    APP RO V ED VA RI ATI ON S TO S PEC:
                                                                                                                                                                                                                                     Garment Specification Form




    SAMPLE SWINGTICKET                                                                                                                                                                                                                                APPROVAL SAMPLE REQUEST FORM
                                                                                                                                                                                                                                                      Refer to Volume Two for a copy of this form
               What must be on                                                                                                                                                                                                                                                    APPROVAL SAMPLE REQUEST


               the swingticket?
                                                                                                                                                                                                                                                      D ATE:                      DESCRI PTION:
    The Warehouse Style #:
                                                                                                                                                                                                                                                      BU YE R:                    SUPPLIER:                             Ship D ate :

    Date:                                                                                                                                                                                                                                             SPEC. RE F. #:

                                                                                                                                                                                                                                                      ORD ER Nos:                                                   SAMPLE SIZ ES
    Status:

    1ST APPROVAL                   PRE-PRODUCTIO N          SHIPPING
                                                                            The Warehouse Style number                                                                                                                                                NOT ES:

                                                                                                                                                                                                                                                      SAMPLE STAT U S:     1st           2nd         Pre - Prod n       Shipping:

                                                                                                                                                                                                                                                                       1st/2nd or Pre-Prodn samples MUST have all relevant boxes marked    X
    Agent/Supplier Name:
                                                                            The date                                                                                                                                                                              S
                                                                                                                                                                                                                                                                    Shipping samples will automatically be audited on all points - no need to

                                                                                                                                                                                                                                                                   UBSTIT E
                                                                                                                                                                                                                                                                         UT              FOR APPROVAL
                                                                                                                                                                                                                                                                                                                                                X


    Factory Name:                                                                                                                                                                                                                                     GARMENT:                                    COMM ENT S


                                                                            The sample status eg Pre-production                                                                                                                                       FABRICS:
                                                                                                                                                                                                                                                                           Fit
                                                                                                                                                                                                                                                                 Construction




                                                                            The suppliers name                                                                                                                                                                         Weight
                                                                                                                                                                                                                                                                   Yarn Count
                                                                                                                                                                                                                                                                           Fill



                                                                            The factory’s name (if available)
                                                                                                                                                                                                                                                                        Lining
                                                                                                                                                                                                                                                                 Wash /Finish
                                                                                                                                                                                                                                                                        Other
                                                                                                                                                                                                                                                      ACCES SORIES:
                                                                                                                                                                                                                                                                       Buttons
                                                                                                                                                                                                                                                                          Zips
                                                                                                                                                                                                                                                               Cord/Drawcord
                                                                                                                                                                                                                                                                         Tape
                                                                                                                                                                                                                                                                        Velcro
                                                                                                                                                                                                                                                        Studs/Domes /Rivets
                                                                                                                                                                                                                                                          Badge/Embroidery
                                                                                                                                                                                                                                                                        Collar
                                                                                                                                                                                                                                                           Pip/Feature Label
                                                                                                                                                                                                                                                               Placement Print
                                                                                                                                                                                                                                                            Topstitch Thread
                                                                                                                                                                                                                                                                        Other
                                                                                                                                                                                                                                                      LABELLING:
                                                                                                                                                                                                                                                        Brand Label/size pip
                                                                                                                                                                                                                                                        Care/Content/Origin




   SIZE SPECIFICATION FORM
                                                                                                                                                                                                                                                                  Swingticket
                                                                                                                                                                                                                                                                        Other
                                                                                                                                                                                                                                                      PACKAGING:
                                                                                                                                                                                                                                                                  Hanger Pack


   Refer to Volume Two for a copy of this form                                                                                                                                                                                                                         Hanger
                                                                                                                                                                                                                                                                        Other

                                                                                                                                                                                                                                                      A PPROVE D VAR IAT IONS TO SPE C:




     The Warehouse Ltd                                                                                                                                           Size Specification Table
     Ref. Code Measurement Point                                                    Sizes                                                                    Grade             Sample          Suitable for: Knitwear, Tshirts and
                                                     2    3      4    5       6      7            8           10           12         14                    Amount            Measures         Sweatshirts with set-in sleeves or
        A6     Length from high shoulder point      76   78     80   82      84      86           88          90           92         94                         4                 82          sleeveless
        B1     Bust or chest circ                   66   72     78   84      90      96          102         108          114        120                         6                 84          Sty le: B TOP0 010
        C1     Waist circ (shaped gmts)
        C5     Hem or basque relaxed                66   72     78   84      90      96          102         108          114        120                         6                 84          D esc ription: B o ys Tshirt
        E1     Hem circ
        F1     Across shoulder                      33   34     35   36      37      38           39          40           41        42                          1                 36
        F2
        G1
        G4
        H2
               Shoulder seamlength
               Sleeve length from low shoulder pt
               Sleeve length from underarm
               Sleeve length from
                                                    18
                                                     8
                                                         19
                                                         8. 5
                                                                20
                                                                 9
                                                                     21
                                                                     9.5
                                                                             22
                                                                             10
                                                                                     23
                                                                                    10.5
                                                                                                  24
                                                                                                  11
                                                                                                             25
                                                                                                            11.5
                                                                                                                           26
                                                                                                                           12
                                                                                                                                    27
                                                                                                                                   12.5
                                                                                                                                                                1
                                                                                                                                                               0.5
                                                                                                                                                                                   21
                                                                                                                                                                                   9. 5
                                                                                                                                                                                               Sup plier:

                                                                                                                                                                                               D ate crea ted:
                                                                                                                                                                                                                                                   GARMENT SPECIFICATION FORM
        I1
        I2
       I4/I5
         I6
               Sleeve bice p
               Elbowcirc @1/2 way on sleeve seam
               Sleeve hem or cuff opening circ
               Cuff depth
                                                    29

                                                    27
                                                         31

                                                         29
                                                                33

                                                                31
                                                                     35

                                                                     33
                                                                             37

                                                                             35
                                                                                     39

                                                                                     37
                                                                                                  41

                                                                                                  39
                                                                                                              43

                                                                                                              41
                                                                                                                           45

                                                                                                                           43
                                                                                                                                     47

                                                                                                                                     45
                                                                                                                                                                 2

                                                                                                                                                                 2
                                                                                                                                                                                   35

                                                                                                                                                                                   33
                                                                                                                                                                                               R evisi ons:
                                                                                                                                                                                                                                                   Refer to Volume Two for a copy of this form
        J1     Neck width (back)                    16   16.5   17   17.5    18     18.5          19        19.5           20      20.5                        0.5                17.5
        J2     Neck circ relaxed                    21    22    23    24     25      26           27         28            29       30                          1                  24                                                               The Warehouse Ltd                                                                               Garment Specification
         J3    Neck circ stretched                  52    53    54    55     56      57           58         59            60       61                          1                  55
         J4    Neck drop (front)                     9   9. 5   10   10.5    11     11.5          12        12.5           13      13.5                        0.5                10.5                                                                                                                                   Fabrics:
                                                                                                                                                                                                                                                                                   Sketch:                                                                Sui table for: Knitwear, Tshirts and
         J5    Neck drop (back)                      2     2     2     2      2      2            2          2             2        2                           0                  2                                                                                                                                                                      Sweatshirts with set-in sleeves or
        J15    Neck band depth                       3     3     3     3      3      3            3          3             3        3                           0                  3                                                                                                                                                                      sleeveless
                                                                                                                                                                                                                                                                                                                                                          S tyle:

                                                                                                                                                                                                                                                                                                                                                          D escription :
                                                                            A ll m eas urem ents must be in cent im etres

                                                                                                                                                                                                                                                                                                                         Accessories:                     S upplier:

                                                                                                                                                                                                                                                                                                                                                          D ate created:

                                                                                                                                                                                                                                                                                                                                                          R evisions:




                                                                                                                                                                                                                                                                                                                         Construction:




    Supplier must measure the sample and record the
    measurements in the column provided                                                                                                                                                                                                                                                                                  Labelling:




                                                                                                                                                                                                                                                                                                  9
                                                                                                                                                                                                                                                  Quality Assurance Guide, Volume One (version 1.2)
Quick Guide to Submissions: Pre-production Samples

WHAT SIZES TO SUBMIT?
Infants:  Size 00 & or Size 2 (depending on size range of the order)
Girls :   Size 3, 7, 8, 12 & Size 16
Boys:     Size 3, 7, 8 & size 12
Women’s:  Size 12 or Size Medium
Mens:     Size 92 waist or Size Large


                                                                                                                                                                                                                                 What to submit?

                                                                                                                                                                                                                                 Approval sample garment

                                                                                    DA TE:
                                                                                    BU YER :
                                                                                    SPE C. R EF . #:
                                                                                                                      APPROVAL SAMPLE REQUEST
                                                                                                                     D ES CR IPTI ON :
                                                                                                                     SU PPLI E R:                                S hip D ate:
                                                                                                                                                                                                                                 Sample Swingticket stating:
                                                                                    ORD ER N os:
                                                                                    N OT ES:
                                                                                    SAM PLE STA T US : 1 s t                2nd                Pre- Pro n
                                                                                                                                                       d
                                                                                                                                                            S A MPLE SI ZE S


                                                                                                                                                                 Sh ipping:

                                                                                                        1 t/2nd o Pr e- Prodn samples MUST have all rele va n boxes mar ked
                                                                                                         s       r                                           t                      X
                                                                                                                                                                                                                                 Supplier name; Style No; Date;
                                                                                    G ARMEN T:
                                                                                                     Shippi ng sa mples will auto m tically be audit ed on all p in s - n o need to X

                                                                                                   SUBSTIT E
                                                                                                          UT


                                                                                                              Fit
                                                                                                                                   a

                                                                                                                            F OR A PPR OV AL
                                                                                                                                          C OMM EN TS
                                                                                                                                                                o t


                                                                                                                                                                                                                                 Sample Status eg Pre-production Sample
                                                                                                 Constr uctio n

                                                                                    FABRICS:
                                                                                                        Weight
                                                                                                   Yar n Count
                                                                                                             Fi ll
                                                                                                         Linin g
                                                                                                 Wash/ Fin ish
                                                                                                          Ot her
                                                                                    A CCESSO RIES:
                                                                                                        Bu tt ons
                                                                                                            Z ips
                                                                                              Co rd/Drawc or d




                                                                                      Stud s/D omes/Rivets
                                                                                         Badge/Em b oider y
                                                                                                   r
                                                                                                           T ap e
                                                                                                         Velcr o




                                                                                                          Collar
                                                                                                                                                                                                                                 Approval Sample Request Form
                                                                                           Pip / ea ture Labe l
                                                                                                F
                                                                                             P lacement P rint

                                                                                             Tops ti tch Thr ea d


                                                                                    LABELLIN G:
                                                                                                          Ot her


                                                                                      Brand Lab el si ze pi p
                                                                                                 /
                                                                                      Car e/Content/O rigi n
                                                                                                                                                                                                                                 Size Specification Form
                                                                                                   Sw ingticket
                                                                                                          Ot her




                                                                                                                                                                                                                                 Garment Specification Form
                                                                                    PACKAGIN G:
                                                                                                 H anger P ack
                                                                                                        Hanger
                                                                                                          Ot her

                                                                                    APP ROV E D VA RI ATION S TO SPE C:




                                                                                                                                                                                                                                 Fabric Lab Test Report (if required)


    SAMPLE SWINGTICKET                                                                                                                                                                                                                             APPROVAL SAMPLE REQUEST FORM
                                                                                                                                                                                                                                                   Refer to Volume Two for a copy of this form
               What must be on                                                                                                                                                                                                                                                    APPROVAL SAMPLE REQUEST


               the swingticket?
                                                                                                                                                                                                                                                   D AT E:                       D E SC RIPTION:
     The Warehouse Style #:
                                                                                                                                                                                                                                                   B UYE R:                      SU PPLIER:                            Ship Date :

     Date:                                                                                                                                                                                                                                         SPEC. RE F. #:
                                                                                                                                                                                                                                                   ORD ER Nos:                                                      SAMPLE SIZES

     Status:
     1ST APPROVAL                   PRE-PROD UCTIO N       SHIPPING
                                                                            The Warehouse Style number                                                                                                                                             NOT ES:
                                                                                                                                                                                                                                                   SAMPLE STA TU S:       1st           2nd          Pre - Pro dn      Shipping:

                                                                                                                                                                                                                                                                     1st/2nd or Pre-Prodn samples MUST have all relevant boxes marked      X
     Agent/Supplier Name:
                                                                            The date                                                                                                                                                                               Shipping samples will automatically be audited on all points - no need to

                                                                                                                                                                                                                                                                 SUBST UT
                                                                                                                                                                                                                                                                      IT E              FOR APPR OVAL
                                                                                                                                                                                                                                                                                                                                               X


     Factory Name:                                                                                                                                                                                                                                 GARMENT:                                        COM MENT S


                                                                            The sample status eg Pre-production                                                                                                                                    FABRICS:
                                                                                                                                                                                                                                                                          Fit
                                                                                                                                                                                                                                                                Construction




                                                                            The suppliers name                                                                                                                                                                        Weight
                                                                                                                                                                                                                                                                  Yarn Count
                                                                                                                                                                                                                                                                          Fill



                                                                            The factory’s name (if available)
                                                                                                                                                                                                                                                                       Lining
                                                                                                                                                                                                                                                                Wash/Finish
                                                                                                                                                                                                                                                                       Other
                                                                                                                                                                                                                                                   ACCESSORIES:
                                                                                                                                                                                                                                                                     Buttons
                                                                                                                                                                                                                                                                        Zips
                                                                                                                                                                                                                                                              Cord/Drawcord
                                                                                                                                                                                                                                                                        Tape
                                                                                                                                                                                                                                                                      Velcro
                                                                                                                                                                                                                                                     Studs/Domes/Rivets
                                                                                                                                                                                                                                                        Badge/Embroidery
                                                                                                                                                                                                                                                                       Collar
                                                                                                                                                                                                                                                         Pip/Feature Label
                                                                                                                                                                                                                                                             Placement Print
                                                                                                                                                                                                                                                             Topstitch Thread
                                                                                                                                                                                                                                                                       Other
                                                                                                                                                                                                                                                   LABELLING:
                                                                                                                                                                                                                                                      Brand Label/size pip
                                                                                                                                                                                                                                                     Care/Content/Origin




    SIZE SPECIFICATION FORM
                                                                                                                                                                                                                                                                 Swingticket
                                                                                                                                                                                                                                                                       Other
                                                                                                                                                                                                                                                   PACKAGING:
                                                                                                                                                                                                                                                                 Hanger Pack


    Refer to Volume Two for a copy of this form                                                                                                                                                                                                                       Hanger
                                                                                                                                                                                                                                                                       Other

                                                                                                                                                                                                                                                   A PPROVE D VARIAT IONS T O SPEC:




      The Warehouse Ltd                                                                                                                                             Size Specification Table
      Ref. Code Measurement Point                                                   Sizes                                                                        Grade           Sample    Suitable for: Knitwear, Tshirts and
                                                     2    3      4   5         6      7           8            10            12           14                    Amount          Measures   Sweatshirts with set-in sleeves or
         A6     Length from highshoulder point      76   78     80   82       84      86          88           90            92           94                        4             82       sleeveless
         B1     Bust or chest circ                  66   72     78   84       90      96         102          108           114          120                        6             84       Sty le: B TOP0 010
         C1     Waist circ (shaped gmts)
         C5     Hem or basquerelaxed                66   72     78   84       90      96         102          108           114          120                        6             84       D esc riptio n: B oys T shir t
         E1     Hem circ
         F1     Across shoulder                     33   34     35   36       37      38           39          40           41           42                         1             36
         F2
         G1
         G4
         H2
                Shoulder seamlength
                Sleeve length from low shoulderpt
                Sleeve length from underarm
                Sleeve length from
                                                    18
                                                     8
                                                         19
                                                         8.5
                                                                20
                                                                9
                                                                     21
                                                                     9.5
                                                                              22
                                                                              10
                                                                                     23
                                                                                    10.5
                                                                                                   24
                                                                                                   11
                                                                                                              25
                                                                                                             11.5
                                                                                                                            26
                                                                                                                            12
                                                                                                                                      27
                                                                                                                                     12.5
                                                                                                                                                                    1
                                                                                                                                                                   0.5
                                                                                                                                                                                  21
                                                                                                                                                                                  9.5
                                                                                                                                                                                           Sup plier:

                                                                                                                                                                                           D ate cr ea ted :
                                                                                                                                                                                                                                                GARMENT SPECIFICATION FORM
         I1
         I2
        I4/I5
         I6
                Sleeve bicep
                Elbowcirc @1/2way onsleeve seam
                Sleeve hem or cuff opening circ
                Cuff depth
                                                    29

                                                    27
                                                         31

                                                         29
                                                                33

                                                                31
                                                                     35

                                                                     33
                                                                              37

                                                                              35
                                                                                      39

                                                                                      37
                                                                                                   41

                                                                                                   39
                                                                                                               43

                                                                                                               41
                                                                                                                            45

                                                                                                                            43
                                                                                                                                         47

                                                                                                                                         45
                                                                                                                                                                    2

                                                                                                                                                                    2
                                                                                                                                                                                  35

                                                                                                                                                                                  33
                                                                                                                                                                                           R evisio ns:
                                                                                                                                                                                                                                                Refer to Volume Two for a copy of this form
         J1     Neck width (back)                   16   16.5   17   17.5     18    18.5           19        19.5           20       20.5                          0.5           17.5
         J2     Neck circ relaxed                   21    22    23    24      25     26            27         28            29        30                            1             24                                                             The Warehouse Ltd                                                                                 Garment Specification
         J3     Neck circ stretched                 52    53    54    55      56     57            58         59            60        61                            1             55
         J4     Neck drop (front)                    9    9.5   10   10.5     11    11.5           12        12.5           13       13.5                          0.5           10.5                                                                                                                                    Fabrics:
                                                                                                                                                                                                                                                                                  Sketch:                                                                 Suitable for: Knitwear, Tshirts and
         J5     Neck drop (bac k)                    2     2     2    2        2     2             2          2             2          2                            0              2                                                                                                                                                                      Sweatshirts with set-insleeves or
        J15     Neck banddepth                       3     3     3    3        3     3             3          3             3          3                            0              3                                                                                                                                                                      sleeveless
                                                                                                                                                                                                                                                                                                                                                          Style:

                                                                                                                                                                                                                                                                                                                                                          D escrip tion:
                                                                            A ll m eas ur em ents must be in ce nt im etres

                                                                                                                                                                                                                                                                                                                         Accessories:                     Su pplier :

                                                                                                                                                                                                                                                                                                                                                          D ate created:

                                                                                                                                                                                                                                                                                                                                                          R evisions:




                                                                                                                                                                                                                                                                                                                         C onstructio n:




    Supplier must measure the sample and record the
    measurements in the column provided                                                                                                                                                                                                                                                                                  Labelling:




                                                                                                                                                                                                                                                                                                            10
                                                                                                                                                                                                                                                              Quality Assurance Guide, Volume One (version 1.2)
Suppliers' Quality Manual
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Suppliers' Quality Manual

  • 1. Suppliers’ Quality Assurance Manual Volume One: Process Guidelines The Warehouse Limited Version 1.2 March 2008
  • 2.
  • 3. Table of Contents INTRODUCTION ............................................................................................................................................... 1 SECTION ONE: THE QA PROCESS................................................................................................................. 2 1a: Quality Assurance Process Overview ............................................................................................................3 1b: QA Process Descriptions................................................................................................................................4 1c: Quick Guides to Submissions.........................................................................................................................8 Quick Guide to Submissions: First Approval Samples .........................................................................................9 Quick Guide to Submissions: Pre-production Samples......................................................................................10 Quick Guide to Submissions: Shipping Samples ...............................................................................................11 Quick Guide to Submissions: Advertising Samples ...........................................................................................12 Quick Guide To Submissions: Local Supplier DC Release Samples.................................................................13 1d: Compliance Guidelines.................................................................................................................................14 SECTION TWO: FABRICS AND ACCESSORIES ........................................................................................... 15 2a: Fabric and Accessories: General Quality Requirements..............................................................................16 2b: Fabric-Specific Quality Requirements ..........................................................................................................16 2c: Accessories Quality Requirements...............................................................................................................17 2d: Submission and Approval of Fabrics and Accessories ................................................................................19 2e: Testing of Fabric, Accessories and Labelling...............................................................................................20 2f: Mandatory Fabric Tests .................................................................................................................................22 2g: Testing Laboratories .....................................................................................................................................25 SECTION THREE: GARMENT CONSTRUCTION ........................................................................................... 26 3a: General Requirements..................................................................................................................................27 3b: Product Safety ..............................................................................................................................................31 3c: Manufacturing Safety ....................................................................................................................................32 SECTION FOUR: LABELLING AND PACKAGING ......................................................................................... 33 4a: Label Approvals and Testing ........................................................................................................................34 4b: Packaging Approvals and Testing ................................................................................................................35 4c: Label and Packaging Compliance ................................................................................................................35 4d: Label Attachment..........................................................................................................................................38 4e: Shipment Packing.........................................................................................................................................39 SECTION FIVE: FINAL INSPECTION TO AQL STANDARD........................................................................... 40 5a: What is AQL?................................................................................................................................................41 5b: How should an AQL inspection be carried out? ...........................................................................................42 5c: If the Inspection fails: Re-inspection and Corrective Action .........................................................................47 5d: AQL Sample Lots and Rejection Points .......................................................................................................48 5e: AQL Defect List for Garments ......................................................................................................................49
  • 4. Introduction What is this This manual explains The Warehouse Limited’s apparel QA processes, and the manual for? standards that all our Suppliers will be tested to when producing apparel for us. It is intended for use by all our apparel Suppliers, to familiarise themselves with our expectations prior to tendering for work; and, subsequently, as a reference guide to help Suppliers through the manufacturing phase. Contents The manual is comprised of two volumes. Volume One (this volume) describes the process and provides guidelines for what Suppliers are expected to do. It should be read in full by all Suppliers, prior to tendering. Volume One Sections Contents Section One: The QA Process • QA Process Overview • QA Process Descriptions • Quick Guides to Submissions • Compliance Guidelines Section Two: Fabrics and Accessories • Quality requirements for fabrics and accessories • Submission processes • Testing processes and standards Section Three: Garment Construction • Construction requirements • Product safety requirements • Manufacturing safety requirements Section Four: Labelling and Packaging • Label approvals and testing • Packaging approvals and testing • Compliance • Packing requirements Section Five: Final Inspection to AQL • Explanation of AQL standards Standard • AQL Inspection guidelines. Volume Two contains all the reference material that may be needed in the course of fulfilling a Warehouse order. It should be used as support and reference during the manufacturing process to ensure that all Warehouse standards and expectations are met. Feedback We welcome and encourage feedback about the content or accuracy of this manual and about our Quality Assurance process at The Warehouse. To contact us, please email quality@thewarehouse.co.nz 1 Quality Assurance Guide, Volume One (version 1.2)
  • 5. Section One: The QA Process What is this Section One, The QA Process, gives an overview of how we approach apparel QA at section The Warehouse. It covers all the steps we go through, and provides information on about? what Suppliers are required to do at each stage of the process. What should This section should be read by all TWL apparel Suppliers to ensure that they it be used understand the process, end to end, and their role in it. for? What does it • Quality Assurance Process Overview contain? • Quality Assurance Process Descriptions • Quick Guide to Sample Submissions • Compliance Guidelines. Supporting Supporting references and information can be found in Volume Two of this manual: materials • Section Six: Document Samples. 2 Quality Assurance Guide, Volume One (version 1.2)
  • 6. 1a: Quality Assurance Process Overview 10 Process The table below outlines The Warehouse’s QA process, and the documentation Stages supporting items required at each stage. ONLY REQUIRED FOR THE FIRST REQUIRED FOR LOCAL ALWAYS REQUIRED REQUIRED AT TWL DISCRETION ORDER OF AN ITEM IN A SEASON SUPPLIERS 1: TERMS OF TRADE 2. SPECIFICATION Signed Terms of Trade TWL Specification OR document Supplier Specification 3: REQUEST FOR TENDER Merchandise Request for Tender Supplier Spec (w/a) Fabric Test Requirements Form (w/a) 4: QUOTATION Quotation Document Copy of Request for Tender Copy of Supplier Specification 5: FIRST APPROVAL Approval Request Form Size Specification Form Garment Specification Form Sample Swing Ticket Approval Sample Garment Original sample, if it belongs to the buyer Labelling and Packaging sample, w/a 6: LAB DIPS Lab dip Print strikeoff, w/a 7: PRE-PRODUCTION 6b: LAB TEST Approval Request Form Fabric lab test report Size Specification Form Garment Specification Form Sample Swing Ticket Approval Sample Garment 8: SHIPPING Approval Request Form Size Specification Form Garment Specification 9: ADVERT SAMPLES 10: LOCAL SUPPLIER DC Form RELEASE Sample Swing Ticket Samples as requested Sample from bulk Approval Sample by the buyer Packing slip from bulk Garments (2) consignment 3 Quality Assurance Guide, Volume One (version 1.2)
  • 7. 1b: QA Process Descriptions In this section In this section, each of the process stages from the chart on the previous page is described in more detail. Document For samples of all documents referenced in this section, please see Volume Two, samples Section Six: Document Samples. 1: Terms of This is the master document that is used across all buying functions within The Trade Warehouse Limited and sets out the mandatory requirements and contractual arrangements covering the general supply of product for resale by The Warehouse Limited. This manual is to be used in conjunction with the Terms of Trade. Terms of Trade must be signed before any orders can be placed with a Supplier. For a copy of the Terms of Trade, please go to www.thewarehouse.co.nz and navigate to Suppliers/The Warehouse/Terms of Trade. 2: The garment specification may be provided by The Warehouse, or may, in some Specification circumstances, be provided by the Supplier. This will occur, for example, for licensed products, or those garments which are produced under the Supplier’s own brand. The Warehouse Specification This document consists of a size chart, sketch, and details of fabrics, accessories, stitching and construction. Our size specifications are used in conjunction with the ‘How To Measure’ reference point sketches found in Volume Two, Section Ten of this manual. The size table on The Warehouse specification includes a column headed Sample Measures. A copy of the specification must accompany every approval sample submitted to The Warehouse QA and the Supplier must measure the sample, listing the sample measurements in this column. The Supplier must submit this before QA will audit the sample. Supplier Specification We encourage Suppliers to use The Warehouse Size and Garment Specification forms when compiling their own garment specifications. Copies of these two forms are in Volume Two, Section Six: Document Samples. A copy of the Supplier specification must accompany every approval sample submitted to The Warehouse QA and the Supplier must measure the sample, listing the sample measurements next to the size chart. The Supplier must fill this in or QA will not audit the sample. Continued on next page 4 Quality Assurance Guide, Volume One (version 1.2)
  • 8. 1b: QA Process Descriptions, Continued 3: This document outlines the policies and requirements behind the quote tendering Merchandise process to The Warehouse Limited. Request For Tender 4: Quotation This document is a generic format that is intended to formalise the submission of quotations to The Warehouse Limited. It is used in conjunction with the Merchandise Request for Tender document. Where the Supplier is quoting on their own product specification a copy of the specification must be submitted along with the quotation. 5: 1st This sample must match the specification for approval of fit and construction and Approval must be accompanied by the necessary paperwork. Refer to the Quick Guide to Sample Submissions: First Approval Samples on page 9 for submission guidelines. The sample must be made in fabrics and accessories that are of the correct weight, type, stretch factor, handle and finish as required by the specification. It is not possible to assess the fit and construction of garments if the fabric and accessories are not correct or as intended for bulk. The Supplier may request weight, handle and finish approval on fabrics, and type, width and size on accessories at this stage. The fabric and accessories do not have to be in the correct colour; however, please ensure that they are provided in the same colour family. For example, do not provide a sample of men’s pants in pink. The samples must be measured prior to submission and measurements noted on the Size Specification Form in the column provided. Samples that are found to have major fit and construction discrepancies or are made using different fabric and accessories will not be audited by QA. Supplier must ensure that garments are carefully checked prior to submission and if discrepancies are found, the sample should be remade. st If the original sample belonged to the Buyer, it must be returned with the 1 Approval sample. The Supplier should arrange the preparation of labelling and packaging samples in order for them to be submitted for approval along with the 1st Approval sample garment. Continued on next page 5 Quality Assurance Guide, Volume One (version 1.2)
  • 9. 1b: QA Process Descriptions, Continued 6: Lab Dips Lab dips are to be sent to the Buyer for approval. and Print Strike-offs Print strike-offs are approved by the Buyer for colour and design only. All quality aspects of print strike-offs must be approved by QA. 6b: Lab Test Third party lab tests are required on fabrics. Details of the test requirements can be found in Section Two, Testing of Fabric, Accessories and Labelling (see page 20 of this volume). 7: Pre- The purpose of this sample is to issue final approval pending the commencement of st production production. Any fit or construction amendments requested in the 1 approval report Sample must have been made on this sample ready for approval. Refer to the Quick Guide to Submissions: Pre-production Samples on page 10 for submission guidelines. Fabric and accessories must also receive final approval at this stage. All colourways on order are to be submitted. The sample must be measured prior to submission and measurements noted on the accompanying copy of the size chart. If the 1st Approval Sample was sewn in New Zealand but the bulk is to be manufactured off-shore, then the pre-production sample must be made at the off- shore factory. Pre-production samples must be made up in the actual bulk fabric, with the actual bulk accessories, labels, swing tags, barcode stickers, etc. If fabric testing has been requested the lab test report must accompany this sample. An email copy of the report is acceptable. Copies of invoices for TWL brand labels and for zips must accompany this sample. An email copy of the invoices is acceptable. All fabric and accessory performance test details, and a comprehensive outline of our requirements regarding fabric performance are included in Section Two: Fabrics and Accessories, page 15. 8: Shipping Note that two garments are to be sent at the Shipping Sample stage. Refer to the Samples Quick Guide to Submissions: Shipping Samples on page 11 for other submission guidelines. These two samples must have been taken randomly from the bulk production. Bulk will be compared to these samples upon arrival in New Zealand; therefore the quality of these samples must be representative of the bulk. The samples must be measured prior to submission and measurements noted on the accompanying copy of the size chart. 6 Quality Assurance Guide, Volume One (version 1.2)
  • 10. 1b: QA Process Descriptions, Continued 9: Advertising One sample in each colour, or as per Buyer’s order details. Samples Refer to the Quick Guide to Submissions: Advertising Samples on page 12 for submission details. 10: Local Suppliers who have Local Supplier status must submit to The Warehouse a sample Supplier from the bulk prior to booking the order into The Warehouse distribution centre. Status DC Release Please refer to Quick Guide To Submissions: Local Supplier DC Release Samples on page 13. The sample is to be sent to the respective Buyer’s assistant for submission to The Warehouse quality assurance team for approval to release to the DC. A packing slip of the bulk consignment must accompany the sample. Suppliers must not attempt to deliver to The Warehouse distribution centre without receiving prior approval from The Warehouse Quality Assurance team. A note When an order is placed for an item which has already been ordered previously, regarding some of the approval stages can be omitted. Repeat Orders Sample garments for repeat orders are submitted for approval at the pre-production and shipping stages only. Pre-production approvals can also be omitted, at The Warehouse’s discretion. Lab dips and prints must be submitted to the Buyer for approval if they are different from previous orders. Under no circumstances is the Supplier to change factory or fabric source without prior approval from the Buyer when repeating orders. If it is necessary to change factory or fabric source, then Supplier must submit garment, fabric, st accessories, labelling and packaging samples from the 1 approval stage, as if for a new style development. 7 Quality Assurance Guide, Volume One (version 1.2)
  • 11. 1c: Quick Guides to Submissions What are On the following pages, you’ll find quick visual guidelines to what samples and these for? documents must be submitted at each stage in the approval process: • First Approval Samples • Pre-production Samples • Shipping Samples • Advertising Samples • Local Supplier DC Release Samples. 8 Quality Assurance Guide, Volume One (version 1.2)
  • 12. Quick Guide to Submissions: First Approval Samples WHAT SIZES TO SUBMIT? Infants: Size 00 & or Size 2 (depending on size range of the order) Girls : Size 3, 7, 8, 12 & Size 16 Boys: Size 3, 7, 8 & size 12 Women’s: Size 12 or Size Medium If the original Mens: Size 92 waist or Size Large sample belongs to the buyer, it must be returned What to submit? with the 1st approval Approval sample garment sample DA TE: BU YER : SPEC. REF . # : APPROVAL SAMP REQUEST LE DESCRIPTI ON : SUPP LI ER: Sh ip Date : Sample Swingticket stating: ORDER Nos: NO TES: SAM PL E STA TUS: 1st 2n d P -P re rodn SA MPL E SI ZES Shipping: 1st /2nd or Pre-Prodn sa mples MUST ha ve a l l rele va nt boxes ma rked X Supplier name; Style No; Date; Sample Status eg 1st Approval Sample Shippi ng sa mpl es will a utoma tica lly be a udit ed on all point s - no nee d t o X SUBSTITUT E F OR A PPR OVA L GARMENT: C OMM ENTS Fit Constructi on F ABRICS: We ight Ya rn Count Fi ll L ini ng Wash/Finis h Ot he r ACCE SSORIES: Butt ons Zips Cord/Drawcor d Studs/D omes/Rive ts T ape Velcr o Ba dge /E mbroi der y Colla r Approval Sample Request Form Pip/F eature Labe l Plac ement Print Size Specification Form Tops titch Threa d Ot he r L ABEL LIN G: Brand Labe l/si ze pi p Ca re /Conte nt /O rigi n Swingtick et Ot he r PACKAGING: Hanger Pack Ha nge r Ot he r APP RO V ED VA RI ATI ON S TO S PEC: Garment Specification Form SAMPLE SWINGTICKET APPROVAL SAMPLE REQUEST FORM Refer to Volume Two for a copy of this form What must be on APPROVAL SAMPLE REQUEST the swingticket? D ATE: DESCRI PTION: The Warehouse Style #: BU YE R: SUPPLIER: Ship D ate : Date: SPEC. RE F. #: ORD ER Nos: SAMPLE SIZ ES Status: 1ST APPROVAL PRE-PRODUCTIO N SHIPPING The Warehouse Style number NOT ES: SAMPLE STAT U S: 1st 2nd Pre - Prod n Shipping: 1st/2nd or Pre-Prodn samples MUST have all relevant boxes marked X Agent/Supplier Name: The date S Shipping samples will automatically be audited on all points - no need to UBSTIT E UT FOR APPROVAL X Factory Name: GARMENT: COMM ENT S The sample status eg Pre-production FABRICS: Fit Construction The suppliers name Weight Yarn Count Fill The factory’s name (if available) Lining Wash /Finish Other ACCES SORIES: Buttons Zips Cord/Drawcord Tape Velcro Studs/Domes /Rivets Badge/Embroidery Collar Pip/Feature Label Placement Print Topstitch Thread Other LABELLING: Brand Label/size pip Care/Content/Origin SIZE SPECIFICATION FORM Swingticket Other PACKAGING: Hanger Pack Refer to Volume Two for a copy of this form Hanger Other A PPROVE D VAR IAT IONS TO SPE C: The Warehouse Ltd Size Specification Table Ref. Code Measurement Point Sizes Grade Sample Suitable for: Knitwear, Tshirts and 2 3 4 5 6 7 8 10 12 14 Amount Measures Sweatshirts with set-in sleeves or A6 Length from high shoulder point 76 78 80 82 84 86 88 90 92 94 4 82 sleeveless B1 Bust or chest circ 66 72 78 84 90 96 102 108 114 120 6 84 Sty le: B TOP0 010 C1 Waist circ (shaped gmts) C5 Hem or basque relaxed 66 72 78 84 90 96 102 108 114 120 6 84 D esc ription: B o ys Tshirt E1 Hem circ F1 Across shoulder 33 34 35 36 37 38 39 40 41 42 1 36 F2 G1 G4 H2 Shoulder seamlength Sleeve length from low shoulder pt Sleeve length from underarm Sleeve length from 18 8 19 8. 5 20 9 21 9.5 22 10 23 10.5 24 11 25 11.5 26 12 27 12.5 1 0.5 21 9. 5 Sup plier: D ate crea ted: GARMENT SPECIFICATION FORM I1 I2 I4/I5 I6 Sleeve bice p Elbowcirc @1/2 way on sleeve seam Sleeve hem or cuff opening circ Cuff depth 29 27 31 29 33 31 35 33 37 35 39 37 41 39 43 41 45 43 47 45 2 2 35 33 R evisi ons: Refer to Volume Two for a copy of this form J1 Neck width (back) 16 16.5 17 17.5 18 18.5 19 19.5 20 20.5 0.5 17.5 J2 Neck circ relaxed 21 22 23 24 25 26 27 28 29 30 1 24 The Warehouse Ltd Garment Specification J3 Neck circ stretched 52 53 54 55 56 57 58 59 60 61 1 55 J4 Neck drop (front) 9 9. 5 10 10.5 11 11.5 12 12.5 13 13.5 0.5 10.5 Fabrics: Sketch: Sui table for: Knitwear, Tshirts and J5 Neck drop (back) 2 2 2 2 2 2 2 2 2 2 0 2 Sweatshirts with set-in sleeves or J15 Neck band depth 3 3 3 3 3 3 3 3 3 3 0 3 sleeveless S tyle: D escription : A ll m eas urem ents must be in cent im etres Accessories: S upplier: D ate created: R evisions: Construction: Supplier must measure the sample and record the measurements in the column provided Labelling: 9 Quality Assurance Guide, Volume One (version 1.2)
  • 13. Quick Guide to Submissions: Pre-production Samples WHAT SIZES TO SUBMIT? Infants: Size 00 & or Size 2 (depending on size range of the order) Girls : Size 3, 7, 8, 12 & Size 16 Boys: Size 3, 7, 8 & size 12 Women’s: Size 12 or Size Medium Mens: Size 92 waist or Size Large What to submit? Approval sample garment DA TE: BU YER : SPE C. R EF . #: APPROVAL SAMPLE REQUEST D ES CR IPTI ON : SU PPLI E R: S hip D ate: Sample Swingticket stating: ORD ER N os: N OT ES: SAM PLE STA T US : 1 s t 2nd Pre- Pro n d S A MPLE SI ZE S Sh ipping: 1 t/2nd o Pr e- Prodn samples MUST have all rele va n boxes mar ked s r t X Supplier name; Style No; Date; G ARMEN T: Shippi ng sa mples will auto m tically be audit ed on all p in s - n o need to X SUBSTIT E UT Fit a F OR A PPR OV AL C OMM EN TS o t Sample Status eg Pre-production Sample Constr uctio n FABRICS: Weight Yar n Count Fi ll Linin g Wash/ Fin ish Ot her A CCESSO RIES: Bu tt ons Z ips Co rd/Drawc or d Stud s/D omes/Rivets Badge/Em b oider y r T ap e Velcr o Collar Approval Sample Request Form Pip / ea ture Labe l F P lacement P rint Tops ti tch Thr ea d LABELLIN G: Ot her Brand Lab el si ze pi p / Car e/Content/O rigi n Size Specification Form Sw ingticket Ot her Garment Specification Form PACKAGIN G: H anger P ack Hanger Ot her APP ROV E D VA RI ATION S TO SPE C: Fabric Lab Test Report (if required) SAMPLE SWINGTICKET APPROVAL SAMPLE REQUEST FORM Refer to Volume Two for a copy of this form What must be on APPROVAL SAMPLE REQUEST the swingticket? D AT E: D E SC RIPTION: The Warehouse Style #: B UYE R: SU PPLIER: Ship Date : Date: SPEC. RE F. #: ORD ER Nos: SAMPLE SIZES Status: 1ST APPROVAL PRE-PROD UCTIO N SHIPPING The Warehouse Style number NOT ES: SAMPLE STA TU S: 1st 2nd Pre - Pro dn Shipping: 1st/2nd or Pre-Prodn samples MUST have all relevant boxes marked X Agent/Supplier Name: The date Shipping samples will automatically be audited on all points - no need to SUBST UT IT E FOR APPR OVAL X Factory Name: GARMENT: COM MENT S The sample status eg Pre-production FABRICS: Fit Construction The suppliers name Weight Yarn Count Fill The factory’s name (if available) Lining Wash/Finish Other ACCESSORIES: Buttons Zips Cord/Drawcord Tape Velcro Studs/Domes/Rivets Badge/Embroidery Collar Pip/Feature Label Placement Print Topstitch Thread Other LABELLING: Brand Label/size pip Care/Content/Origin SIZE SPECIFICATION FORM Swingticket Other PACKAGING: Hanger Pack Refer to Volume Two for a copy of this form Hanger Other A PPROVE D VARIAT IONS T O SPEC: The Warehouse Ltd Size Specification Table Ref. Code Measurement Point Sizes Grade Sample Suitable for: Knitwear, Tshirts and 2 3 4 5 6 7 8 10 12 14 Amount Measures Sweatshirts with set-in sleeves or A6 Length from highshoulder point 76 78 80 82 84 86 88 90 92 94 4 82 sleeveless B1 Bust or chest circ 66 72 78 84 90 96 102 108 114 120 6 84 Sty le: B TOP0 010 C1 Waist circ (shaped gmts) C5 Hem or basquerelaxed 66 72 78 84 90 96 102 108 114 120 6 84 D esc riptio n: B oys T shir t E1 Hem circ F1 Across shoulder 33 34 35 36 37 38 39 40 41 42 1 36 F2 G1 G4 H2 Shoulder seamlength Sleeve length from low shoulderpt Sleeve length from underarm Sleeve length from 18 8 19 8.5 20 9 21 9.5 22 10 23 10.5 24 11 25 11.5 26 12 27 12.5 1 0.5 21 9.5 Sup plier: D ate cr ea ted : GARMENT SPECIFICATION FORM I1 I2 I4/I5 I6 Sleeve bicep Elbowcirc @1/2way onsleeve seam Sleeve hem or cuff opening circ Cuff depth 29 27 31 29 33 31 35 33 37 35 39 37 41 39 43 41 45 43 47 45 2 2 35 33 R evisio ns: Refer to Volume Two for a copy of this form J1 Neck width (back) 16 16.5 17 17.5 18 18.5 19 19.5 20 20.5 0.5 17.5 J2 Neck circ relaxed 21 22 23 24 25 26 27 28 29 30 1 24 The Warehouse Ltd Garment Specification J3 Neck circ stretched 52 53 54 55 56 57 58 59 60 61 1 55 J4 Neck drop (front) 9 9.5 10 10.5 11 11.5 12 12.5 13 13.5 0.5 10.5 Fabrics: Sketch: Suitable for: Knitwear, Tshirts and J5 Neck drop (bac k) 2 2 2 2 2 2 2 2 2 2 0 2 Sweatshirts with set-insleeves or J15 Neck banddepth 3 3 3 3 3 3 3 3 3 3 0 3 sleeveless Style: D escrip tion: A ll m eas ur em ents must be in ce nt im etres Accessories: Su pplier : D ate created: R evisions: C onstructio n: Supplier must measure the sample and record the measurements in the column provided Labelling: 10 Quality Assurance Guide, Volume One (version 1.2)