1. SAP IS-Utilities Course Content
1. Utilities Industry Overview 2. Introduction to SAP IS-U
1.1. De-Regulatory Market 2.1. SAP R/3 Overview
1.2. Unbundling 2.2. Extended R/3 Integration Model & SAP ISU
2.3. SAP IS Utilities components
2.4. ISU/CCS Integration Model
2.5. Relation between R/3 and ISU Components
2.6. Typical ISU Scenario
4. ISU Master data
3. Regional Structures 4.1. Introduction to Master data
3.1. Purpose of regional structure 4.2. Business Master data
3.2. Postal Regional structure 4.2.1. Business Partner
3.3. Political Regional structure 4.2.2. Contract account
3.4. Company Regional structure 4.2.3. Contract
3.5. Portions & Meter reading 4.2.4. System configuration in SAP IS-U & R/3
Units 4.2.5. Creation of Business master data
3.6. Scheduling tasks 4.3. Technical Master data
3.7. Dependencies of Regional 4.3.1. Connection Object
structures 4.3.2. Premise
4.3.3. Installation
4.3.4. System configuration in SAP IS-U & R/3
4.3.5. Creation of Technical master data
5. Move-in & Move-out 6. Device Technology (Device management)
5.1. Move-in Introduction 6.1. Device Category & Device
5.2. Move-in Business scenario 6.2. Device management Overview
5.3. Move-in Processing 6.3. Integration with Logistics
5.4. Changes to contract data during 6.4. Register & Register data
Move-in 6.5. Modelling of devices
5.5. Allocation of Contract to installation 6.6. Device Inspection and certification
5.6. Installation History
5.7. System Configurations @ SAP IS-U
2. SAP IS-Utilities Course Content
7. Installations & Order processing 8. Overview of Technical Objects
7.1. Installation Overview 8.1. Relationship between Technical objects
7.2. The Installation service process 8.2. Service order execution steps
7.3. Installation services 8.3. Technical installation structure
7.4. Service processing 8.3.1. Example of installation structure
7.5. Periodic Device replacement 8.3.2. Billing related process & data entry
7.5.1. Replacement of a meter 8.4. Device History
7.5.2. Reversal of Removal 8.5. Device life cycle
7.6. Business scenario: Replacement of
sample device
7.6.1. Generation of service order
7.6.2. Executing the service order
7.6.3. Determining the Device location
7.6.4. Device Location & data
9. Meter reading Overview 10. Integration of DM with other modules :
9.1. Meter Reading introduction 10.1. Integration with MM module.
9.2. Types of Meter reading 10.2. Integration with PM module.
9.3. Meter Reading Organization(Street
route)
9.4. Creating Meter reading orders
9.5. Validating Meter reading results
9.5.1. Monitoring meter reading results
9.5.2. Reversing Meter reading orders
11. Billing Master Data, Rate structure 12. Important Billing Functions
Creation and Execution 1. Billing Tasks
Billing Class 2. Billing periods
Rate type 3. Special Billing functions
Rate Category 4. Process of Billing
Operands 5. Entry of selection
Prices, price categories, Price types 6. Billing & Simulation
Rates, Rate line items 7. Document Information
Facts 8. Out-sorting (Billing and Invoicing)
Schemas, Working with schemas 9. Billing Reversal Process
Rate Determination 10. Manual billing
discounts/Surcharges
3. SAP IS-Utilities Course Content
13. Invoicing CIC Configuration
1. Invoicing Overview ● CIC Terminology
2. Tasks of invoicing ● CIC Profile: Framework and Components
3. Invoicing Processing ● CIC Customizing: Create Framework
4. Budget Billing procedure ● CIC Visible Components
5. Payment plan categories ● CIC Customizing: Assign Visible components to slots
6. Creation of Budget billing plan ● CIC Hidden Components
7. Payment plan (Creation and ● CIC Customizing: Assign Hidden components to slots
Configuration) ● CIC Customizing: Assign Framework and Component profiles in
8. Payment schemes (Creation and the CIC profile
Configuration) ● CIC Customizing: Assign CIC Profile to an organizational level
9. Invoicing reversal (Basic settings for in organization management
Invoicing reversal) ● Organizational Plan
10. Out-sorting (Billing and Invoicing) ● CIC Organizational Structure
11. Lock Reasons for Invoicing ● Allocate the CIC Profile in the Organizational Plan
12. Bill Printout ● Assigning a CIC Profile to a user id
13. Bill form ● Starting the CIC.
14. Control Parameters for bill printout
15. Classification criteria of billing line
items
Navigation and Application Area Disconnection/ Reconnection
● IS-U Navigator Structure ● Business Scenario
● Customizing Navigation Area ● Process of Disconnection and Reconnection
● Data Environment for the Navigation ● Disconnection Triggers
Area ● Disconnection Document and Reference object
● Customizing Navigation Area: Context ● Disconnection Document Component
Menu ● Confirm Disconnection Order
● Data and Documents in the Navigation ● Contract Specific Disconnection
Area ● Create Disconnection Document: Example
● CIC Application Area ● Customizing Processing Variant
● Customizing Application Area
● Defining HTML Calls
● HTML Configuration
● Customer Overview
● Customer Contact