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Microsoft Confidential
Understanding the Office 365 Collaboration Toolkit
Chris Bortlik
Microsoft Technology Center – Collaboration Architect
@cbortlik
Today’s Topics
Overview Governance Use Cases Reporting Resources
Collaboration is
how work gets done
Geographically Distributed
Need varied ways to connect across
locations and time-zones
Internal & External Team Members
Team members outside the firewall need
unfettered access
Multi-Generation Workforce
Different expectations and preferences
for tools
Employees work on nearly
2xthe number of teams,
compared to 5 years ago
Different groups
have different needs
Siloed Apps
Friction across applications – multiple logins, difficulty
sharing and discovering information
Shadow IT
Incomplete toolset can lead to inconsistent security,
compliance and risk
Wasted Time
Context switching between different apps drains
attention and time
Today’s Challenges
Co-Creating Content
Mail & Calendar
Voice, Video, & Meetings
Chat-based Workspace
Sites & Content Management
Enterprise Social
Office 365 Groups
Microsoft Graph
Security and Compliance
FoundationsEmail and calendar with Exchange
Share and manage content, knowledge & apps with SharePoint
Enterprise voice, video, and chat with Skype
Connect people & drive engagement across the org with Yammer
Create and co-author with Office 365 ProPlus
Work in a chat-based workspace in Microsoft Teams
Universal toolkit for collaboration
billion
emails a day
6.7petabytes
of data
60billion minutes
of calls a day
6Yammer growth
70%
1.2billion users
181markets, 19 languages
Available Today
Today’s Topics
Overview Governance Use Cases Reporting Resources
Me Work vs. We Work vs. Team Work
Should I save my documents to OneDrive for Business or a team site?
Intranet
Portal
Functional Portals
Groups, Sites, Teams,
Video, Yammer, Broadcast,
Plans
OneDrive for Business, Outlook,
Skype for Business
Business & IT
Partnership
Employee
Self-Service
Search,
Graph,
Delve,
DLP,
Audit
Members Files Notes Plans Calendar Site Connectors
Office 365 Groups Logical Architecture
Today’s Topics
Overview Governance Use Cases Reporting Resources
Top 10 Use Case & Scenario Considerations
Chat-based
workspace
• Iterate quickly on a
project with your team
• Share team files and
collaborate on
deliverables
• Connect developer
tools into your
workspace
Enterprise
Social
• Create a community of
practice around
research or trends
• Crowdsource ideas on
how to solve problems
• Foster two-way
conversations between
leadership and staff
Email &
calendar
• Upgrade your DL to a
group inbox with
shared assets
• Share updates with
your group in email
• Keep your group in
sync with a shared
calendar
Sites & Content
Management
• Create a company
intranet for news and
resources
• Customize your Team
Site to automate
document workflows
and share lists
• Collaborate on your
individual files in
OneDrive
Voice, video and
meetings
Teams Yammer Outlook SharePoint Skype
• Set up meetings with
audio, video, and web
conferencing
• Hold Town Hall
meetings with up to
10,000 people
• Make business calls
using the Internet or
phone network
Office 365 Collaboration Use Case Guidance
Office 365 Groups
USE CASES
Outlook
Email and calendar
Yammer
Connect across organization
Microsoft Teams
Chat-based workspace
Skype
Voice, video & meetings
SharePoint
Sites & Content Management
See how Marks & Spencer uses
Office 365 to collaborate
“When users ask me which tool to use, I tell them to choose
based on their workstyle because they’re all connected to
Office 365 Groups.”
Steven Collier, Lead Technical Architect, Marks & Spencer Productivity LibraryLearn more at:
Today’s Topics
Overview Governance Use Cases Reporting Resources
Today’s Topics
Overview Governance Use Cases Reporting Resources
Included in Office 365 for all customers >50 seats
Exchange, SharePoint, Skype, Yammer & Office, incl. E5 support
User adoption, change management & service enablement
Email migration from on premise Exchange and Notes
Files migration from file shares, SharePoint & Box
EngineersMethodology
& Resources
Tools &
Insights
FastTrack.microsoft.com
Microsoft Teams is a chat-based workspace in Office 365
Security
teams trust
Get the enterprise-level
security and compliance
features you expect from
Office 365.
Chat for today’s
teams
Communicate in the
moment and keep everyone
in the know
Customizable
for each team
Tailor your workspace to
include content and
capabilities your team needs
every day.
A hub for
teamwork
Give your team quick access
to information they need
right in Office 365
Chat for today’s teams to keep everyone in the know
A hub for teamwork integrated with Office 365
Security teams trust with enterprise-level protection
Customizable for each team with content and capabilities
Microsoft Teams, a chat-centered workspace
“We need secure and trusted collaboration solutions that bring
teams and their work together. Based on our early use of
Microsoft Teams in Office 365, we believe it is the digital cockpit
we’ve been waiting for.”
Smarter email and calendaring with Outlook
Stay on top of what matters with a focused inbox
Share OneDrive files easily as cloud attachments
Call attention to critical actions & input with @mentions
Go beyond distribution lists with a group inbox & calendar
Easy onboarding for new members with full group history
“ Office 365 Groups are easy for anyone to create, and
they’re particularly effective when used in conjunction
with Microsoft Outlook, because everything related to
a project shows up right within Outlook, which is
where I spend most of my day. ”
Text, meet, and call, across devices, with VoIP & PSTN
Reduce travel using audio, HD video & web conferencing
Unify your global phone systems with Cloud PBX
Reach out to your employees with Skype Meeting Broadcast
Engage your customers, using Skype in your web pages & apps
Complete cloud communications with Skype
“ Working together to make product and business decisions faster
is a key to success for the Kraft Heinz Company. We see PSTN
Conferencing and Cloud PBX through Skype for Business as a
great opportunity to help employees connect quickly wherever
they are. ”
Co-author together in real time in Office applications
Store, sync & share files inside or outside your org
Find, follow & discover content from anywhere on any device
Manage document revisions with integrated feed & version history
Receive comments & changes while on the go with notifications
Create, share, find content with Office & OneDrive
“ Whether it is co-editing documents on the fly with team
members in different countries or reviewing PowerPoint
decks on a tablet in a taxi before a meeting, using Office
365 helps dispersed teams provide responsive service to
our customers. ”
Modern content, sharing & discovery with SharePoint
Access sites & content anywhere with your Intranet in your pocket
Manage & collaborate on content with your team
Navigate your intranet with intelligent recommendations
Create beautiful team sites & publishing sites quickly
Automate business processes with Microsoft Flow & PowerApps
“ SharePoint Online encourages employees to be more
efficient in their daily work. They can access the
documents they are working on anytime and anywhere
from smartphones, tablets, and when they are out of the
office traveling. This is our vision for the future.”
Foster open team discussions with the group feed
Tap into collective knowledge with search & discovery
Crowdsource ideas & share best practices across the org
Get the pulse of your company using polls, praise & follows
Drive employee engagement with actionable updates & alerts
Connect with Yammer, the social network for work
“ In my experience, the best ideas come from people who
wouldn’t normally work together. Yammer makes that
happen. ”

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Chat-based workspace, email, content and communications with Office 365

  • 1. Microsoft Confidential Understanding the Office 365 Collaboration Toolkit Chris Bortlik Microsoft Technology Center – Collaboration Architect @cbortlik
  • 2. Today’s Topics Overview Governance Use Cases Reporting Resources
  • 3. Collaboration is how work gets done Geographically Distributed Need varied ways to connect across locations and time-zones Internal & External Team Members Team members outside the firewall need unfettered access Multi-Generation Workforce Different expectations and preferences for tools Employees work on nearly 2xthe number of teams, compared to 5 years ago
  • 4. Different groups have different needs Siloed Apps Friction across applications – multiple logins, difficulty sharing and discovering information Shadow IT Incomplete toolset can lead to inconsistent security, compliance and risk Wasted Time Context switching between different apps drains attention and time Today’s Challenges Co-Creating Content Mail & Calendar Voice, Video, & Meetings Chat-based Workspace Sites & Content Management Enterprise Social
  • 5. Office 365 Groups Microsoft Graph Security and Compliance FoundationsEmail and calendar with Exchange Share and manage content, knowledge & apps with SharePoint Enterprise voice, video, and chat with Skype Connect people & drive engagement across the org with Yammer Create and co-author with Office 365 ProPlus Work in a chat-based workspace in Microsoft Teams Universal toolkit for collaboration billion emails a day 6.7petabytes of data 60billion minutes of calls a day 6Yammer growth 70% 1.2billion users 181markets, 19 languages Available Today
  • 6. Today’s Topics Overview Governance Use Cases Reporting Resources
  • 7. Me Work vs. We Work vs. Team Work Should I save my documents to OneDrive for Business or a team site?
  • 8. Intranet Portal Functional Portals Groups, Sites, Teams, Video, Yammer, Broadcast, Plans OneDrive for Business, Outlook, Skype for Business Business & IT Partnership Employee Self-Service Search, Graph, Delve, DLP, Audit
  • 9. Members Files Notes Plans Calendar Site Connectors Office 365 Groups Logical Architecture
  • 10. Today’s Topics Overview Governance Use Cases Reporting Resources
  • 11. Top 10 Use Case & Scenario Considerations
  • 12. Chat-based workspace • Iterate quickly on a project with your team • Share team files and collaborate on deliverables • Connect developer tools into your workspace Enterprise Social • Create a community of practice around research or trends • Crowdsource ideas on how to solve problems • Foster two-way conversations between leadership and staff Email & calendar • Upgrade your DL to a group inbox with shared assets • Share updates with your group in email • Keep your group in sync with a shared calendar Sites & Content Management • Create a company intranet for news and resources • Customize your Team Site to automate document workflows and share lists • Collaborate on your individual files in OneDrive Voice, video and meetings Teams Yammer Outlook SharePoint Skype • Set up meetings with audio, video, and web conferencing • Hold Town Hall meetings with up to 10,000 people • Make business calls using the Internet or phone network Office 365 Collaboration Use Case Guidance Office 365 Groups USE CASES
  • 13. Outlook Email and calendar Yammer Connect across organization Microsoft Teams Chat-based workspace Skype Voice, video & meetings SharePoint Sites & Content Management See how Marks & Spencer uses Office 365 to collaborate “When users ask me which tool to use, I tell them to choose based on their workstyle because they’re all connected to Office 365 Groups.” Steven Collier, Lead Technical Architect, Marks & Spencer Productivity LibraryLearn more at:
  • 14. Today’s Topics Overview Governance Use Cases Reporting Resources
  • 15.
  • 16. Today’s Topics Overview Governance Use Cases Reporting Resources
  • 17. Included in Office 365 for all customers >50 seats Exchange, SharePoint, Skype, Yammer & Office, incl. E5 support User adoption, change management & service enablement Email migration from on premise Exchange and Notes Files migration from file shares, SharePoint & Box EngineersMethodology & Resources Tools & Insights FastTrack.microsoft.com
  • 18.
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  • 22. Microsoft Teams is a chat-based workspace in Office 365 Security teams trust Get the enterprise-level security and compliance features you expect from Office 365. Chat for today’s teams Communicate in the moment and keep everyone in the know Customizable for each team Tailor your workspace to include content and capabilities your team needs every day. A hub for teamwork Give your team quick access to information they need right in Office 365
  • 23. Chat for today’s teams to keep everyone in the know A hub for teamwork integrated with Office 365 Security teams trust with enterprise-level protection Customizable for each team with content and capabilities Microsoft Teams, a chat-centered workspace “We need secure and trusted collaboration solutions that bring teams and their work together. Based on our early use of Microsoft Teams in Office 365, we believe it is the digital cockpit we’ve been waiting for.”
  • 24. Smarter email and calendaring with Outlook Stay on top of what matters with a focused inbox Share OneDrive files easily as cloud attachments Call attention to critical actions & input with @mentions Go beyond distribution lists with a group inbox & calendar Easy onboarding for new members with full group history “ Office 365 Groups are easy for anyone to create, and they’re particularly effective when used in conjunction with Microsoft Outlook, because everything related to a project shows up right within Outlook, which is where I spend most of my day. ”
  • 25. Text, meet, and call, across devices, with VoIP & PSTN Reduce travel using audio, HD video & web conferencing Unify your global phone systems with Cloud PBX Reach out to your employees with Skype Meeting Broadcast Engage your customers, using Skype in your web pages & apps Complete cloud communications with Skype “ Working together to make product and business decisions faster is a key to success for the Kraft Heinz Company. We see PSTN Conferencing and Cloud PBX through Skype for Business as a great opportunity to help employees connect quickly wherever they are. ”
  • 26. Co-author together in real time in Office applications Store, sync & share files inside or outside your org Find, follow & discover content from anywhere on any device Manage document revisions with integrated feed & version history Receive comments & changes while on the go with notifications Create, share, find content with Office & OneDrive “ Whether it is co-editing documents on the fly with team members in different countries or reviewing PowerPoint decks on a tablet in a taxi before a meeting, using Office 365 helps dispersed teams provide responsive service to our customers. ”
  • 27. Modern content, sharing & discovery with SharePoint Access sites & content anywhere with your Intranet in your pocket Manage & collaborate on content with your team Navigate your intranet with intelligent recommendations Create beautiful team sites & publishing sites quickly Automate business processes with Microsoft Flow & PowerApps “ SharePoint Online encourages employees to be more efficient in their daily work. They can access the documents they are working on anytime and anywhere from smartphones, tablets, and when they are out of the office traveling. This is our vision for the future.”
  • 28. Foster open team discussions with the group feed Tap into collective knowledge with search & discovery Crowdsource ideas & share best practices across the org Get the pulse of your company using polls, praise & follows Drive employee engagement with actionable updates & alerts Connect with Yammer, the social network for work “ In my experience, the best ideas come from people who wouldn’t normally work together. Yammer makes that happen. ”