Indonesia's text message-based virtual assistant company YesBoss has introduced a new platform called Kata.ai to bridge conversations between brands and customers using an artificial intelligence-based auto response system. The new platform will be able to process informal conversations on popular messaging apps such as Line or other social media platforms, and connect consumers who want to complain, chat or buy certain products with the official accounts of corresponding companies. The technology is reportedly more cost-efficient for brands, as it allows them to cut staff budget and offers an alternative approach to understand Indonesian consumers' behaviour. For customers, the system might end the frustration of having to rely on outdated lists of frequently asked questions as they can now get instant feedback from the companies. Kata.ai recently recruited a new tech adviser, Jim Geovedi, an Indonesian IT security expert based in the United Kingdom. Its holding company, YesBoss, has also recently appointed a new chief technology officer, Ahmad Rizqi Meydiarso, previously a system engineer at French aircraft manufacturer Airbus. YesBoss' clients have included tech giant Microsoft, Telkom's telephone directory publisher subsidiary Infomedia Nusantara, and aCommerce — the local arm of a Thai online shopping site.

1. #1 A.I Conversational Commerce Solution
in Indonesia
by

2. We connect brands and consumers through
conversations on messaging platforms.
A piece of future, available today.

3. Global Trends of Messaging
Millions
750
1.500
2.250
3.000
4Q11 4Q12 4Q13 4Q14 4Q15
MAU of big 4 chat apps (WA, LINE, KakaoTalk, WeChat)
MAU of big 4 social networking apps
Emerging opportunities for chat as a platform for commerce
Source: BI Intelligence

4. ARTIFICIAL INTELLIGENCE
20xFaster
15%Cost saving
An omni-channel conversational commerce platform using
Artificial Intelligence technology for Bahasa Indonesia
8-11%Conversion rate
Trained on
Real Conversations
100%
Solutions

5. >4
chat apps
installed on smartphone
97%
access chat apps
multiple times per day
39%
prefer chat apps as main mobile
communication channel
Shifting Trends
Source: Inmobi Mobile Messaging Apps Survey for Indonesian Market

6. How it works

7. Product
kata.ai
A
P
I
NLU (Bahasa)
Dialogue Engine
modules
Bot Definition
& Training Data
query
update
BOT
Service
chat
DB / API

8. An Example

9. A CRM platform to grow customer data based on their interests,
choice of content, and purchase history in a very natural way.
Our Chatbot Services
Product Exploration
Provide your customer with
latest product informations and
updates.
Transactional Commerce
Complete the sale or make
transactions right away in any
communication channel
Customer Support
Answer your customers recurring
questions and FAQ’s to provide
instant help

10. 2015 20162016
2016 2016 20162016 2016
2015 2016
2016
Popular Chatbots

11. Let’s discuss our
collaboration in Indonesia
Visit Kata.ai or get in touch with us
PT. YesBoss Group Indonesia - Wisma Anugraha, Jl. Taman Kemang no. 32B, 12730, Jakarta Selatan, Indonesia
Irzan Raditya, CEO
irzan@yesbossnow.com
Chris Franke, COO
chris@yesbossnow.com
Reynir Fauzan, CMO
reynir@yesbossnow.com
Wahyu Wrehasnaya, CCO
wahyu@yesbossnow.com