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SEMIOTICS:	
  	
  HOW	
  SYMBOLS	
  AND	
  
SIGNS	
  CAN	
  BE	
  USED	
  TO	
  IMPACT	
  
CONSUMER	
  BEHAVIOUR	
  
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ON	
  THE	
  NEXT	
  SLIDE	
  FIND	
  THE	
  
GREEN	
  SQUARE	
  

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Easy	
  wasn’t	
  it?	
  
•  There	
  were	
  40	
  coloured	
  shapes	
  on	
  that	
  page	
  
•  You	
  found	
  the	
  green	
  square	
  quickly	
  and	
  subconsciously	
  
•  You	
  could	
  do	
  this	
  because	
  you	
  understood	
  the	
  visual	
  language	
  of	
  a	
  green	
  
   square	
  	
  
•  We	
  culturally	
  share	
  this	
  language	
  
•  Every	
  category	
  has	
  its	
  own	
  visual	
  language	
  which	
  shoppers	
  share.	
  They	
  use	
  
   this	
  visual	
  language	
  to	
  idenCfy	
  products	
  and	
  brands	
  and	
  judge	
  their	
  
   relevance	
  to	
  the	
  shopping	
  mission	
  




                                        da-­‐pao.com	
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BUT	
  WHERE	
  WERE	
  THE	
  BLUE	
  
TRIANGLES???	
  

              da-­‐pao.com	
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Visual	
  Language…	
  
•  The	
  blue	
  triangles	
  were	
  not	
  relevant	
  to	
  your	
  task	
  
•  You	
  subconsciously	
  deselect	
  them	
  
•  Customers	
  shop	
  by	
  automaCcally	
  dismissing	
  most	
  informaCon	
  as	
  irrelevant	
  
   to	
  their	
  shopping	
  tasks	
  and	
  seeing	
  only	
  those	
  things	
  that	
  are	
  relevant	
  




                                       da-­‐pao.com	
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TODAY	
  I’D	
  LIKE	
  TO	
  TALK	
  ABOUT	
  
VISUAL	
  COMMUNICATIONS	
  AND	
  
THEIR	
  IMPACT	
  ON	
  PEOPLE	
  

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It’s	
  about	
  how	
  we	
  can	
  in8luence	
  
           behaviour	
  change	
  




                da-­‐pao.com	
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What	
  does	
  this	
  mean?	
  




         da-­‐pao.com	
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  brands	
  
stop	
  


           da-­‐pao.com	
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  brands	
  
stop	
                   apple	
  


           da-­‐pao.com	
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  brands	
  
stop	
                   apple	
                                      dove	
  


           da-­‐pao.com	
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  powering	
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Signs	
  are	
  important	
  because	
  they	
  
have	
  more	
  meaning	
  than	
  the	
  obvious	
  




  danger	
                      health	
                                     peace	
  


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THE	
  INTERPRETATION	
  OF	
  A	
  SIGN	
  IS	
  
DEPENDENT	
  ON	
  THE	
  CONTEXT,	
  ITS	
  
RELATIONSHIP	
  TO	
  OTHER	
  	
  SIGNS	
  
AND	
  ITS	
  ENVIRONMENT.	
  

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IN	
  OTHER	
  WORDS,	
  CULTURE.	
  


              da-­‐pao.com	
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SEMIOTICS	
  IS	
  THE	
  STUDY	
  OF	
  
SIGNS	
  –	
  VISUAL	
  AND	
  SENSORY	
  

               da-­‐pao.com	
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Sometimes,	
  signs	
  don’t	
  signify	
  the	
  
same	
  thing	
  to	
  everyone,	
  depending	
  
                  on	
  context	
  




   ...	
  brands	
  need	
  to	
  provide	
  that	
  context	
  if	
  they	
  want	
  to	
  
               use	
  signs	
  to	
  create	
  meaning	
  with	
  consumers	
  


                          da-­‐pao.com	
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fruit	
  from	
  the	
  tree	
  of	
  knowledge,	
  with	
  a	
  byte/bite	
  




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da-­‐pao.com	
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What	
  does	
  this	
  mean	
  to	
  you?	
  




              da-­‐pao.com	
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  brands	
  
How	
  about	
  this?	
  




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HOW	
  DO	
  WE	
  GET	
  CONSUMERS	
  TO	
  
UNDERSTAND	
  OUR	
  BRAND	
  IN	
  A	
  
GLANCE?	
  

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LET’S	
  START	
  WITH	
  COLOUR	
  


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Red	
  ac'vates	
  your	
  pituitary	
  gland,	
  increasing	
  
                                                  your	
  heart	
  rate	
  and	
  causing	
  you	
  to	
  breathe	
  
                                                more	
  rapidly.	
  This	
  visceral	
  response	
  makes	
  red	
  
                                                    aggressive,	
  energe'c,	
  provoca've	
  and	
  
                                                 a;en'on-­‐grabbing.	
  Count	
  on	
  red	
  to	
  evoke	
  a	
  
                                                   passionate	
  response,	
  albeit	
  not	
  always	
  a	
  
                                                favorable	
  one.	
  For	
  example,	
  red	
  can	
  represent	
  
                                                              danger	
  or	
  indebtedness.	
  




source:	
  	
  www.entrepreneur.com/arCcle/175428	
  
                                                                da-­‐pao.com	
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da-­‐pao.com	
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Cool	
  blue	
  is	
  perceived	
  as	
  trustworthy,	
  
                                                  dependable,	
  fiscally	
  responsible	
  and	
  secure.	
  
                                                Strongly	
  associated	
  with	
  the	
  sky	
  and	
  sea,	
  blue	
  
                                                 is	
  serene	
  and	
  universally	
  well-­‐liked.	
  Blue	
  is	
  an	
  
                                                         especially	
  popular	
  color	
  with	
  financial	
  
                                                ins'tu'ons,	
  as	
  its	
  message	
  of	
  stability	
  inspires	
  
                                                                                   trust.	
  




source:	
  	
  www.entrepreneur.com/arCcle/175428	
  
                                                                 da-­‐pao.com	
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da-­‐pao.com	
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In	
  general,	
  green	
  connotes	
  health,	
  freshness,	
  
                                                  environmental	
  consciousness	
  and	
  serenity.	
  
                                                   However,	
  green's	
  meaning	
  varies	
  with	
  its	
  
                                                  many	
  shades.	
  Deeper	
  greens	
  are	
  associated	
  
                                                 with	
  wealth	
  or	
  pres'ge,	
  while	
  light	
  greens	
  are	
  
                                                                             calming.	
  




source:	
  	
  www.entrepreneur.com/arCcle/175428	
  
                                                                 da-­‐pao.com	
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da-­‐pao.com	
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In	
  every	
  society,	
  yellow	
  is	
  associated	
  with	
  the	
  
       sun.	
  Thus,	
  it	
  communicates	
  op'mism,	
  
 posi'vism,	
  light	
  and	
  warmth.	
  Certain	
  shades	
  
      seem	
  to	
  mo'vate	
  and	
  s'mulate	
  crea've	
  
      thought	
  and	
  energy.	
  The	
  eye	
  sees	
  bright	
  
 yellows	
  before	
  any	
  other	
  color,	
  making	
  them	
  
        great	
  for	
  point-­‐of-­‐purchase	
  displays.	
  




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Purple	
  is	
  a	
  color	
  favored	
  by	
  crea've	
  types.	
  
                                                  With	
  its	
  blend	
  of	
  passionate	
  red	
  and	
  tranquil	
  
                                                     blue,	
  it	
  evokes	
  mystery,	
  sophis'ca'on,	
  
                                                    spirituality	
  and	
  royalty.	
  Lavender	
  evokes	
  
                                                             nostalgia	
  and	
  sen'mentality.	
  




source:	
  	
  www.entrepreneur.com/arCcle/175428	
  
                                                                 da-­‐pao.com	
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  powering	
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  brands	
  
da-­‐pao.com	
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  powering	
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  brands	
  
Pink's	
  message	
  varies	
  by	
  intensity.	
  Hot	
  pinks	
  
                                                      convey	
  energy,	
  youthfulness,	
  fun	
  and	
  
                                                   excitement	
  and	
  are	
  recommended	
  for	
  less	
  
                                                  expensive	
  or	
  trendy	
  products	
  for	
  women	
  or	
  
                                                 girls.	
  Dusty	
  pinks	
  appear	
  sen'mental.	
  Lighter	
  
                                                               pinks	
  are	
  more	
  roman'c.	
  




source:	
  	
  www.entrepreneur.com/arCcle/175428	
  
                                                                da-­‐pao.com	
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da-­‐pao.com	
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This	
  earthy	
  color	
  conveys	
  simplicity,	
  durability	
  
                                                   and	
  stability.	
  It	
  can	
  also	
  elicit	
  a	
  nega've	
  
                                                 response	
  from	
  consumers	
  who	
  relate	
  to	
  it	
  as	
  
                                                dirty.	
  Certain	
  shades	
  of	
  brown,	
  like	
  terraco;a,	
  
                                                can	
  convey	
  an	
  upscale	
  look.	
  From	
  a	
  func'onal	
  
                                                perspec've,	
  brown	
  tends	
  to	
  hide	
  dirt,	
  making	
  
                                                    it	
  a	
  logical	
  choice	
  for	
  some	
  trucking	
  and	
  
                                                                     industrial	
  companies.	
  




source:	
  	
  www.entrepreneur.com/arCcle/175428	
  
                                                                da-­‐pao.com	
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  powering	
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  brands	
  
da-­‐pao.com	
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White	
  connotes	
  simplicity,	
  cleanliness	
  and	
  
                                                    purity.	
  The	
  human	
  eye	
  views	
  white	
  as	
  a	
  
                                                 brilliant	
  colour,	
  so	
  it	
  immediately	
  catches	
  the	
  
                                                eye	
  in	
  signage.	
  White	
  is	
  oMen	
  used	
  with	
  infant	
  
                                                                and	
  health-­‐related	
  products.	
  




source:	
  	
  www.entrepreneur.com/arCcle/175428	
  
                                                                 da-­‐pao.com	
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  powering	
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  brands	
  
da-­‐pao.com	
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  powering	
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  brands	
  
Black	
  is	
  serious,	
  bold,	
  powerful	
  and	
  classic.	
  It	
  
                                                   creates	
  drama	
  and	
  connotes	
  sophis'ca'on.	
  
                                                  Black	
  works	
  well	
  for	
  expensive	
  products,	
  but	
  
                                                       can	
  also	
  make	
  a	
  product	
  look	
  heavy.	
  	
  




source:	
  	
  www.entrepreneur.com/arCcle/175428	
  
                                                                  da-­‐pao.com	
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  powering	
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da-­‐pao.com	
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Cheerful	
  orange	
  evokes	
  exuberance,	
  fun	
  and	
  
                                                 vitality.	
  With	
  the	
  drama	
  of	
  red	
  plus	
  the	
  cheer	
  
                                                 of	
  yellow,	
  orange	
  is	
  viewed	
  as	
  gregarious	
  and	
  
                                                  oMen	
  childlike.	
  Research	
  indicates	
  its	
  lighter	
  
                                                   shades	
  appeal	
  to	
  an	
  upscale	
  market.	
  Peach	
  
                                                 tones	
  work	
  well	
  with	
  health	
  care,	
  restaurants	
  
                                                                     and	
  beauty	
  salons.	
  




source:	
  	
  www.entrepreneur.com/arCcle/175428	
  
                                                                 da-­‐pao.com	
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  powering	
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da-­‐pao.com	
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WARM	
  COLOURS	
                                            COOL	
  COLOURS	
  
(red,	
  yellow,	
  orange)	
                                   (blue,	
  green)	
  
 outgoing,	
  energeCc	
                                    calmer,	
  more	
  reserved	
  




                         da-­‐pao.com	
  |	
  powering	
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HOW	
  DOES	
  SEEING	
  A	
  SOFT	
  SHAPE	
  
AFFECT	
  YOU	
  VERSUS	
  A	
  HARD	
  
SHAPE?	
  

                 da-­‐pao.com	
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  brands	
  
da-­‐pao.com	
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  powering	
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  brands	
  
SHAPES	
  COMMUNICATE.	
  


           da-­‐pao.com	
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da-­‐pao.com	
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Designers	
  use	
  shape	
  to...	
  
            •        Organise	
  informaCon	
  through	
  connecCon	
  and	
  separaCon	
  
            •        Symbolise	
  different	
  ideas	
  
            •        Create	
  movement,	
  texture,	
  and	
  depth	
  
            •        Convey	
  mood	
  and	
  emoCon	
  
            •        Emphasise	
  and	
  create	
  entry	
  points	
  and	
  areas	
  of	
  interest	
  
            •        Lead	
  the	
  eye	
  from	
  one	
  design	
  element	
  to	
  the	
  next	
  




(source:	
  	
  www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/)	
  
                                                                                    da-­‐pao.com	
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da-­‐pao.com	
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Circles	
  have	
  no	
  beginning	
  or	
  end.	
  They	
  
                                                                  represent	
  the	
  eternal	
  whole	
  and	
  in	
  every	
  
                                                               culture	
  are	
  an	
  archetypical	
  form	
  represen'ng	
  
                                                                 the	
  sun,	
  the	
  earth,	
  the	
  moon,	
  the	
  universe,	
  
                                                                and	
  other	
  celes'al	
  objects	
  between.	
  	
  Circles	
  
                                                                suggest	
  familiar	
  objects	
  such	
  as	
  wheels,	
  balls	
  
                                                               and	
  fruit.	
  	
  They	
  suggest	
  well-­‐roundedness	
  and	
  
                                                                completeness.	
  	
  Circles	
  are	
  graceful	
  and	
  their	
  
                                                               curves	
  are	
  seen	
  as	
  feminine.	
  	
  They	
  are	
  warm,	
  
                                                               comfor'ng	
  and	
  give	
  a	
  sense	
  of	
  sensuality	
  and	
  
                                                                 love.	
  	
  Their	
  movement	
  suggests	
  energy	
  and	
  
                                                                   power.	
  	
  Their	
  completeness	
  suggest	
  the	
  
                                                                infinite,	
  unity	
  and	
  harmony.	
  	
  Circles	
  protect,	
  
                                                                   they	
  endure,	
  they	
  restrict.	
  	
  They	
  confine	
  
                                                                  what’s	
  within	
  and	
  restrict	
  what’s	
  without.	
  	
  
                                                                  They	
  offer	
  safety	
  and	
  connec'on.	
  	
  Circles	
  
                                                                suggest	
  community,	
  integrity	
  and	
  perfec'on.	
  	
  



hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/	
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  |	
  powering	
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da-­‐pao.com	
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da-­‐pao.com	
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Squares	
  and	
  rectangles	
  are	
  stable.	
  They’re	
  
                                                                   familiar	
  and	
  trusted	
  shapes	
  and	
  suggest	
  
                                                                honesty.	
  They	
  have	
  right	
  angles	
  and	
  represent	
  
                                                                order,	
  mathema'cs,	
  ra'onality,	
  and	
  formality.	
  
                                                                 They	
  are	
  seen	
  as	
  earthbound.	
  Rectangles	
  are	
  
                                                                      the	
  most	
  common	
  geometric	
  shape	
  
                                                                 encountered.	
  The	
  majority	
  of	
  text	
  we	
  read	
  is	
  
                                                                            set	
  in	
  rectangles	
  or	
  squares.	
  
                                                                  Squares	
  and	
  rectangles	
  suggest	
  conformity,	
  
                                                                 peacefulness,	
  solidity,	
  security,	
  and	
  equality.	
  
                                                                Their	
  familiarity	
  and	
  stability,	
  along	
  with	
  their	
  
                                                                   commonness	
  can	
  seem	
  boring.	
  They	
  are	
  
                                                                  generally	
  not	
  a;en'on	
  ge;ers,	
  but	
  can	
  be	
  
                                                                  'lted	
  to	
  add	
  an	
  unexpected	
  twist.	
  Think	
  of	
  
                                                                  web	
  pages	
  that	
  'lts	
  framed	
  images	
  to	
  help	
  
                                                                                         them	
  stand	
  out.	
  	
  




hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/	
       da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
da-­‐pao.com	
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da-­‐pao.com	
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  powering	
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  brands	
  
Triangles	
  can	
  be	
  stable	
  when	
  siQng	
  on	
  their	
  base	
  
                                                                or	
  unstable	
  when	
  not.	
  They	
  represent	
  dynamic	
  
                                                                tension,	
  ac'on,	
  and	
  aggression.	
  Triangles	
  have	
  
                                                                 energy	
  and	
  power	
  and	
  their	
  stable/unstable	
  
                                                                 dynamic	
  can	
  suggest	
  either	
  conflict	
  or	
  steady	
  
                                                            strength.	
  They	
  are	
  balanced	
  and	
  can	
  be	
  a	
  symbol	
  
                                                              for	
  law,	
  science,	
  and	
  religion.Triangles	
  can	
  direct	
  
                                                           movement	
  based	
  which	
  way	
  they	
  point.	
  They	
  can	
  
                                                           be	
  used	
  to	
  suggest	
  familiar	
  themes	
  like	
  pyramids,	
  
                                                             arrows	
  and,	
  pennants.	
  Spiritually	
  they	
  represent	
  
                                                          the	
  religious	
  trinity.	
  They	
  can	
  suggest	
  self-­‐discovery	
  
                                                            and	
  revela'on.The	
  strength	
  of	
  triangles	
  suggests	
  
                                                                masculinity.	
  Their	
  dynamic	
  nature	
  make	
  them	
  
                                                          be;er	
  suited	
  to	
  a	
  growing	
  high	
  tech	
  company	
  than	
  
                                                          a	
  stable	
  financial	
  ins'tu'on	
  when	
  designing	
  a	
  logo.	
  
                                                                 Triangles	
  can	
  be	
  used	
  to	
  convey	
  progression,	
  
                                                                                 direc'on,	
  and	
  purpose.	
  



hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/	
     da-­‐pao.com	
  |	
  powering	
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  brands	
  
da-­‐pao.com	
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  powering	
  Vancouver	
  brands	
  
da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
Spirals	
  are	
  expressions	
  of	
  crea'vity.	
  They	
  are	
  oMen	
  
                                                       found	
  in	
  the	
  natural	
  growth	
  pa;ern	
  of	
  many	
  
                                                    organisms	
  and	
  suggest	
  the	
  process	
  of	
  growth	
  and	
  
                                                     evolu'on.	
  Spirals	
  convey	
  ideas	
  of	
  fer'lity,	
  birth,	
  
                                                     death,	
  expansion,	
  and	
  transforma'on.	
  They	
  are	
  
                                                       cycles	
  of	
  'me,	
  life,	
  and	
  the	
  seasons	
  and	
  are	
  a	
  
                                                          common	
  shape	
  in	
  religious	
  and	
  mys'cal	
  
                                                     symbolism.	
  Spirals	
  move	
  in	
  either	
  direc'on	
  and	
  
                                                      represent	
  returning	
  to	
  the	
  same	
  point	
  on	
  life’s	
  
                                                     journey	
  with	
  new	
  levels	
  of	
  understanding.	
  They	
  
                                                       represent	
  trust	
  during	
  change,	
  the	
  release	
  of	
  
                                                         energy	
  and	
  maintaining	
  flexibility	
  through	
  
                                                        transforma'on.	
  Clockwise	
  spirals	
  represent	
  
                                                     projec'on	
  of	
  an	
  inten'on	
  and	
  counterclockwise	
  
                                                       spirals	
  the	
  fulfillment	
  of	
  an	
  inten'on.	
  Double	
  
                                                    spirals	
  can	
  be	
  used	
  to	
  symbolize	
  opposing	
  forces.	
  




hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/	
     da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
or	
  just	
  swirly	
  mixing	
  of	
  chocolate!	
  



           da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
Crosses	
  symbolize	
  spirituality	
  and	
  healing.	
  They	
  are	
  
                                                  seen	
  as	
  the	
  mee'ng	
  place	
  of	
  divine	
  energies.	
  The	
  4	
  
                                                    points	
  of	
  a	
  cross	
  represent	
  self,	
  nature,	
  wisdom,	
  
                                                      and	
  higher	
  power	
  or	
  being.	
  Crosses	
  suggest	
  
                                                  transi'on,	
  balance,	
  faith,	
  unity,	
  temperance,	
  hope,	
  
                                                  and	
  life.They	
  represent	
  rela'onships	
  and	
  synthesis	
  
                                                   and	
  a	
  need	
  for	
  connec'on	
  to	
  something,	
  whether	
  
                                                  that	
  something	
  is	
  group,	
  individual,	
  self,	
  or	
  project	
  
                                                                                     related..	
  




hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/	
     da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
CURVED	
  SHAPES	
                         SHARP	
  SHAPES	
  
     rhythm	
  and	
  movement	
               energy,	
  violence,	
  anger	
  
happiness,	
  pleasure	
  and	
  generosity	
   lively	
  and	
  youthful	
  
                feminine	
                           masculine	
  




                             da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
OTHER	
  SENSES	
  TRIGGERED	
  BY	
  
SYMBOLS	
  AS	
  WELL	
  –	
  TOUCH,	
  SOUND	
  	
  

                 da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
Semiotics	
  investigates	
  emergent	
  
              cultural	
  meaning	
  
Research	
  	
                                                    Semio'cs	
  
•  talking	
  to	
  consumers	
                                   •  culture	
  and	
  
•  consumers’	
  feelings	
                                          communicaCons	
  
•  conscious	
                                                    •  analysing	
  adverts,	
  packs,	
  
                                                                     communicaCons	
  
                                                                  •  un/subconscious	
  


•  As	
  it	
  is	
  now	
  –	
  dominant	
                       •  As	
  it	
  will	
  be	
  –	
  emergent	
  
   codes	
                                                           codes	
  



                                       da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
SO	
  HOW	
  ARE	
  BRANDS	
  USING	
  
THESE	
  ELEMENTS?	
  

               da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
LOGOS	
  ARE	
  THE	
  EASIEST	
  PLACE	
  TO	
  
LOOK,	
  BUT	
  THE	
  STUDY	
  OF	
  
SEMIOTICS	
  GOES	
  BEYOND	
  LOGOS	
  

                 da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
BRANDS	
  ARE	
  FUSING	
  THEIR	
  
IDENTITY	
  WITH	
  BROADER	
  
CULTURAL	
  SIGNIFICANCE	
  

               da-­‐pao.com	
  |	
  powering	
  Vancouver	
  brands	
  
FOR	
  MORE	
  INFORMATION,	
  PLEASE	
  CONTACT	
  	
  
CHRISTINA@DA-­‐PAO.COM	
  



                      da-­‐pao.com	
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  powering	
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  brands	
  

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Using semiotics analysis to impact how consumers think about your brand

  • 1. SEMIOTICS:    HOW  SYMBOLS  AND   SIGNS  CAN  BE  USED  TO  IMPACT   CONSUMER  BEHAVIOUR   da-­‐pao.com  |  powering  Vancouver  brands  
  • 2. ON  THE  NEXT  SLIDE  FIND  THE   GREEN  SQUARE   da-­‐pao.com  |  powering  Vancouver  brands  
  • 3. da-­‐pao.com  |  powering  Vancouver  brands  
  • 4. Easy  wasn’t  it?   •  There  were  40  coloured  shapes  on  that  page   •  You  found  the  green  square  quickly  and  subconsciously   •  You  could  do  this  because  you  understood  the  visual  language  of  a  green   square     •  We  culturally  share  this  language   •  Every  category  has  its  own  visual  language  which  shoppers  share.  They  use   this  visual  language  to  idenCfy  products  and  brands  and  judge  their   relevance  to  the  shopping  mission   da-­‐pao.com  |  powering  Vancouver  brands  
  • 5. BUT  WHERE  WERE  THE  BLUE   TRIANGLES???   da-­‐pao.com  |  powering  Vancouver  brands  
  • 6. da-­‐pao.com  |  powering  Vancouver  brands  
  • 7. Visual  Language…   •  The  blue  triangles  were  not  relevant  to  your  task   •  You  subconsciously  deselect  them   •  Customers  shop  by  automaCcally  dismissing  most  informaCon  as  irrelevant   to  their  shopping  tasks  and  seeing  only  those  things  that  are  relevant   da-­‐pao.com  |  powering  Vancouver  brands  
  • 8. TODAY  I’D  LIKE  TO  TALK  ABOUT   VISUAL  COMMUNICATIONS  AND   THEIR  IMPACT  ON  PEOPLE   da-­‐pao.com  |  powering  Vancouver  brands  
  • 9. It’s  about  how  we  can  in8luence   behaviour  change   da-­‐pao.com  |  powering  Vancouver  brands  
  • 10. What  does  this  mean?   da-­‐pao.com  |  powering  Vancouver  brands  
  • 11. stop   da-­‐pao.com  |  powering  Vancouver  brands  
  • 12. stop   apple   da-­‐pao.com  |  powering  Vancouver  brands  
  • 13. stop   apple   dove   da-­‐pao.com  |  powering  Vancouver  brands  
  • 14. Signs  are  important  because  they   have  more  meaning  than  the  obvious   danger   health   peace   da-­‐pao.com  |  powering  Vancouver  brands  
  • 15. THE  INTERPRETATION  OF  A  SIGN  IS   DEPENDENT  ON  THE  CONTEXT,  ITS   RELATIONSHIP  TO  OTHER    SIGNS   AND  ITS  ENVIRONMENT.   da-­‐pao.com  |  powering  Vancouver  brands  
  • 16. IN  OTHER  WORDS,  CULTURE.   da-­‐pao.com  |  powering  Vancouver  brands  
  • 17. SEMIOTICS  IS  THE  STUDY  OF   SIGNS  –  VISUAL  AND  SENSORY   da-­‐pao.com  |  powering  Vancouver  brands  
  • 18. Sometimes,  signs  don’t  signify  the   same  thing  to  everyone,  depending   on  context   ...  brands  need  to  provide  that  context  if  they  want  to   use  signs  to  create  meaning  with  consumers   da-­‐pao.com  |  powering  Vancouver  brands  
  • 19. fruit  from  the  tree  of  knowledge,  with  a  byte/bite   da-­‐pao.com  |  powering  Vancouver  brands  
  • 20. da-­‐pao.com  |  powering  Vancouver  brands  
  • 21. What  does  this  mean  to  you?   da-­‐pao.com  |  powering  Vancouver  brands  
  • 22. How  about  this?   da-­‐pao.com  |  powering  Vancouver  brands  
  • 23. HOW  DO  WE  GET  CONSUMERS  TO   UNDERSTAND  OUR  BRAND  IN  A   GLANCE?   da-­‐pao.com  |  powering  Vancouver  brands  
  • 24. da-­‐pao.com  |  powering  Vancouver  brands  
  • 25. LET’S  START  WITH  COLOUR   da-­‐pao.com  |  powering  Vancouver  brands  
  • 26. Red  ac'vates  your  pituitary  gland,  increasing   your  heart  rate  and  causing  you  to  breathe   more  rapidly.  This  visceral  response  makes  red   aggressive,  energe'c,  provoca've  and   a;en'on-­‐grabbing.  Count  on  red  to  evoke  a   passionate  response,  albeit  not  always  a   favorable  one.  For  example,  red  can  represent   danger  or  indebtedness.   source:    www.entrepreneur.com/arCcle/175428   da-­‐pao.com  |  powering  Vancouver  brands  
  • 27. da-­‐pao.com  |  powering  Vancouver  brands  
  • 28. Cool  blue  is  perceived  as  trustworthy,   dependable,  fiscally  responsible  and  secure.   Strongly  associated  with  the  sky  and  sea,  blue   is  serene  and  universally  well-­‐liked.  Blue  is  an   especially  popular  color  with  financial   ins'tu'ons,  as  its  message  of  stability  inspires   trust.   source:    www.entrepreneur.com/arCcle/175428   da-­‐pao.com  |  powering  Vancouver  brands  
  • 29. da-­‐pao.com  |  powering  Vancouver  brands  
  • 30. In  general,  green  connotes  health,  freshness,   environmental  consciousness  and  serenity.   However,  green's  meaning  varies  with  its   many  shades.  Deeper  greens  are  associated   with  wealth  or  pres'ge,  while  light  greens  are   calming.   source:    www.entrepreneur.com/arCcle/175428   da-­‐pao.com  |  powering  Vancouver  brands  
  • 31. da-­‐pao.com  |  powering  Vancouver  brands  
  • 32. In  every  society,  yellow  is  associated  with  the   sun.  Thus,  it  communicates  op'mism,   posi'vism,  light  and  warmth.  Certain  shades   seem  to  mo'vate  and  s'mulate  crea've   thought  and  energy.  The  eye  sees  bright   yellows  before  any  other  color,  making  them   great  for  point-­‐of-­‐purchase  displays.   da-­‐pao.com  |  powering  Vancouver  brands  
  • 33. da-­‐pao.com  |  powering  Vancouver  brands  
  • 34. Purple  is  a  color  favored  by  crea've  types.   With  its  blend  of  passionate  red  and  tranquil   blue,  it  evokes  mystery,  sophis'ca'on,   spirituality  and  royalty.  Lavender  evokes   nostalgia  and  sen'mentality.   source:    www.entrepreneur.com/arCcle/175428   da-­‐pao.com  |  powering  Vancouver  brands  
  • 35. da-­‐pao.com  |  powering  Vancouver  brands  
  • 36. Pink's  message  varies  by  intensity.  Hot  pinks   convey  energy,  youthfulness,  fun  and   excitement  and  are  recommended  for  less   expensive  or  trendy  products  for  women  or   girls.  Dusty  pinks  appear  sen'mental.  Lighter   pinks  are  more  roman'c.   source:    www.entrepreneur.com/arCcle/175428   da-­‐pao.com  |  powering  Vancouver  brands  
  • 37. da-­‐pao.com  |  powering  Vancouver  brands  
  • 38. This  earthy  color  conveys  simplicity,  durability   and  stability.  It  can  also  elicit  a  nega've   response  from  consumers  who  relate  to  it  as   dirty.  Certain  shades  of  brown,  like  terraco;a,   can  convey  an  upscale  look.  From  a  func'onal   perspec've,  brown  tends  to  hide  dirt,  making   it  a  logical  choice  for  some  trucking  and   industrial  companies.   source:    www.entrepreneur.com/arCcle/175428   da-­‐pao.com  |  powering  Vancouver  brands  
  • 39. da-­‐pao.com  |  powering  Vancouver  brands  
  • 40. White  connotes  simplicity,  cleanliness  and   purity.  The  human  eye  views  white  as  a   brilliant  colour,  so  it  immediately  catches  the   eye  in  signage.  White  is  oMen  used  with  infant   and  health-­‐related  products.   source:    www.entrepreneur.com/arCcle/175428   da-­‐pao.com  |  powering  Vancouver  brands  
  • 41. da-­‐pao.com  |  powering  Vancouver  brands  
  • 42. Black  is  serious,  bold,  powerful  and  classic.  It   creates  drama  and  connotes  sophis'ca'on.   Black  works  well  for  expensive  products,  but   can  also  make  a  product  look  heavy.     source:    www.entrepreneur.com/arCcle/175428   da-­‐pao.com  |  powering  Vancouver  brands  
  • 43. da-­‐pao.com  |  powering  Vancouver  brands  
  • 44. Cheerful  orange  evokes  exuberance,  fun  and   vitality.  With  the  drama  of  red  plus  the  cheer   of  yellow,  orange  is  viewed  as  gregarious  and   oMen  childlike.  Research  indicates  its  lighter   shades  appeal  to  an  upscale  market.  Peach   tones  work  well  with  health  care,  restaurants   and  beauty  salons.   source:    www.entrepreneur.com/arCcle/175428   da-­‐pao.com  |  powering  Vancouver  brands  
  • 45. da-­‐pao.com  |  powering  Vancouver  brands  
  • 46. WARM  COLOURS   COOL  COLOURS   (red,  yellow,  orange)   (blue,  green)   outgoing,  energeCc   calmer,  more  reserved   da-­‐pao.com  |  powering  Vancouver  brands  
  • 47. HOW  DOES  SEEING  A  SOFT  SHAPE   AFFECT  YOU  VERSUS  A  HARD   SHAPE?   da-­‐pao.com  |  powering  Vancouver  brands  
  • 48. da-­‐pao.com  |  powering  Vancouver  brands  
  • 49. SHAPES  COMMUNICATE.   da-­‐pao.com  |  powering  Vancouver  brands  
  • 50. da-­‐pao.com  |  powering  Vancouver  brands  
  • 51. Designers  use  shape  to...   •  Organise  informaCon  through  connecCon  and  separaCon   •  Symbolise  different  ideas   •  Create  movement,  texture,  and  depth   •  Convey  mood  and  emoCon   •  Emphasise  and  create  entry  points  and  areas  of  interest   •  Lead  the  eye  from  one  design  element  to  the  next   (source:    www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/)   da-­‐pao.com  |  powering  Vancouver  brands  
  • 52. da-­‐pao.com  |  powering  Vancouver  brands  
  • 53. Circles  have  no  beginning  or  end.  They   represent  the  eternal  whole  and  in  every   culture  are  an  archetypical  form  represen'ng   the  sun,  the  earth,  the  moon,  the  universe,   and  other  celes'al  objects  between.    Circles   suggest  familiar  objects  such  as  wheels,  balls   and  fruit.    They  suggest  well-­‐roundedness  and   completeness.    Circles  are  graceful  and  their   curves  are  seen  as  feminine.    They  are  warm,   comfor'ng  and  give  a  sense  of  sensuality  and   love.    Their  movement  suggests  energy  and   power.    Their  completeness  suggest  the   infinite,  unity  and  harmony.    Circles  protect,   they  endure,  they  restrict.    They  confine   what’s  within  and  restrict  what’s  without.     They  offer  safety  and  connec'on.    Circles   suggest  community,  integrity  and  perfec'on.     hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/   da-­‐pao.com  |  powering  Vancouver  brands  
  • 54. da-­‐pao.com  |  powering  Vancouver  brands  
  • 55. da-­‐pao.com  |  powering  Vancouver  brands  
  • 56. Squares  and  rectangles  are  stable.  They’re   familiar  and  trusted  shapes  and  suggest   honesty.  They  have  right  angles  and  represent   order,  mathema'cs,  ra'onality,  and  formality.   They  are  seen  as  earthbound.  Rectangles  are   the  most  common  geometric  shape   encountered.  The  majority  of  text  we  read  is   set  in  rectangles  or  squares.   Squares  and  rectangles  suggest  conformity,   peacefulness,  solidity,  security,  and  equality.   Their  familiarity  and  stability,  along  with  their   commonness  can  seem  boring.  They  are   generally  not  a;en'on  ge;ers,  but  can  be   'lted  to  add  an  unexpected  twist.  Think  of   web  pages  that  'lts  framed  images  to  help   them  stand  out.     hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/   da-­‐pao.com  |  powering  Vancouver  brands  
  • 57. da-­‐pao.com  |  powering  Vancouver  brands  
  • 58. da-­‐pao.com  |  powering  Vancouver  brands  
  • 59. Triangles  can  be  stable  when  siQng  on  their  base   or  unstable  when  not.  They  represent  dynamic   tension,  ac'on,  and  aggression.  Triangles  have   energy  and  power  and  their  stable/unstable   dynamic  can  suggest  either  conflict  or  steady   strength.  They  are  balanced  and  can  be  a  symbol   for  law,  science,  and  religion.Triangles  can  direct   movement  based  which  way  they  point.  They  can   be  used  to  suggest  familiar  themes  like  pyramids,   arrows  and,  pennants.  Spiritually  they  represent   the  religious  trinity.  They  can  suggest  self-­‐discovery   and  revela'on.The  strength  of  triangles  suggests   masculinity.  Their  dynamic  nature  make  them   be;er  suited  to  a  growing  high  tech  company  than   a  stable  financial  ins'tu'on  when  designing  a  logo.   Triangles  can  be  used  to  convey  progression,   direc'on,  and  purpose.   hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/   da-­‐pao.com  |  powering  Vancouver  brands  
  • 60. da-­‐pao.com  |  powering  Vancouver  brands  
  • 61. da-­‐pao.com  |  powering  Vancouver  brands  
  • 62. Spirals  are  expressions  of  crea'vity.  They  are  oMen   found  in  the  natural  growth  pa;ern  of  many   organisms  and  suggest  the  process  of  growth  and   evolu'on.  Spirals  convey  ideas  of  fer'lity,  birth,   death,  expansion,  and  transforma'on.  They  are   cycles  of  'me,  life,  and  the  seasons  and  are  a   common  shape  in  religious  and  mys'cal   symbolism.  Spirals  move  in  either  direc'on  and   represent  returning  to  the  same  point  on  life’s   journey  with  new  levels  of  understanding.  They   represent  trust  during  change,  the  release  of   energy  and  maintaining  flexibility  through   transforma'on.  Clockwise  spirals  represent   projec'on  of  an  inten'on  and  counterclockwise   spirals  the  fulfillment  of  an  inten'on.  Double   spirals  can  be  used  to  symbolize  opposing  forces.   hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/   da-­‐pao.com  |  powering  Vancouver  brands  
  • 63. or  just  swirly  mixing  of  chocolate!   da-­‐pao.com  |  powering  Vancouver  brands  
  • 64. Crosses  symbolize  spirituality  and  healing.  They  are   seen  as  the  mee'ng  place  of  divine  energies.  The  4   points  of  a  cross  represent  self,  nature,  wisdom,   and  higher  power  or  being.  Crosses  suggest   transi'on,  balance,  faith,  unity,  temperance,  hope,   and  life.They  represent  rela'onships  and  synthesis   and  a  need  for  connec'on  to  something,  whether   that  something  is  group,  individual,  self,  or  project   related..   hYp://www.vanseodesign.com/web-­‐design/visual-­‐grammar-­‐shapes/   da-­‐pao.com  |  powering  Vancouver  brands  
  • 65. da-­‐pao.com  |  powering  Vancouver  brands  
  • 66. CURVED  SHAPES   SHARP  SHAPES   rhythm  and  movement   energy,  violence,  anger   happiness,  pleasure  and  generosity   lively  and  youthful   feminine   masculine   da-­‐pao.com  |  powering  Vancouver  brands  
  • 67. OTHER  SENSES  TRIGGERED  BY   SYMBOLS  AS  WELL  –  TOUCH,  SOUND     da-­‐pao.com  |  powering  Vancouver  brands  
  • 68. Semiotics  investigates  emergent   cultural  meaning   Research     Semio'cs   •  talking  to  consumers   •  culture  and   •  consumers’  feelings   communicaCons   •  conscious   •  analysing  adverts,  packs,   communicaCons   •  un/subconscious   •  As  it  is  now  –  dominant   •  As  it  will  be  –  emergent   codes   codes   da-­‐pao.com  |  powering  Vancouver  brands  
  • 69. SO  HOW  ARE  BRANDS  USING   THESE  ELEMENTS?   da-­‐pao.com  |  powering  Vancouver  brands  
  • 70. LOGOS  ARE  THE  EASIEST  PLACE  TO   LOOK,  BUT  THE  STUDY  OF   SEMIOTICS  GOES  BEYOND  LOGOS   da-­‐pao.com  |  powering  Vancouver  brands  
  • 71. da-­‐pao.com  |  powering  Vancouver  brands  
  • 72. da-­‐pao.com  |  powering  Vancouver  brands  
  • 73. da-­‐pao.com  |  powering  Vancouver  brands  
  • 74. BRANDS  ARE  FUSING  THEIR   IDENTITY  WITH  BROADER   CULTURAL  SIGNIFICANCE   da-­‐pao.com  |  powering  Vancouver  brands  
  • 75. FOR  MORE  INFORMATION,  PLEASE  CONTACT     CHRISTINA@DA-­‐PAO.COM   da-­‐pao.com  |  powering  Vancouver  brands