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Raymond Klompsma
        owner Concept7
Since 1999

Paterswolde (Groningen) and Amsterdam

team of 14 people
whit h the other 97,6% ?
what are we doing




                                             av. 2,4%
r hoe
        , maa t?
    hoor ie da
leuk n jull
   doe


            Concept7 realiseert een positieve online
            ervaring voor website bezoekers


            Concept7 beheerst de kunst om dingen
            eenvoudiger te maken
.
   work for.
we
and...
and...
85% shopping cart
 abandonnement
04 e rror
4
possible?
        this
h ow is
e
e-rag
880!
Edi son, 1
em?
            ow th
do you kn
berg!
     d   L angen
Aren
dans en op
Sterren t ijs
       he
’
              t kan
         at he and
de ‘omd overh
 he eft de
who’s waiting for this?
lution
the so
in the
j ust lik days
    early
eye tracking
acking
eyetr
acking
eyetr
rs op
              zoeke
       g je be MBTI
overtui is van
     bas
itors
          of vis
4 types



                fast
               Time     competitief       spontaan



                        methodisch    humanistisch
                slow




                         low    Emotion    high
aktijk
           de pr
MB TI in

               M
                             C




                         S

                     H
MBTI




         avarage conversion: 2,4%

       MBTI optimized websites: 10%

                        Robert Stevens, Bunnyfoot (2008)
ings good
 o sm all th
d
content



  1. Help Save the Environment.

  2. Join your fellow citizens in helping to save the
  environment.

                          +34%
                                  Robert Cialdini, 2001
all t hings
         m
it’s in s
e testing!
alw ays b




            Groep A   Groep B
timal iseer!
op
ken j ullie?
        n
w at de
ncep t7.nl
ww   w.co

                06 - 24 33 18 79


                www.linkedin.com/in/raymondklompsma

                www.twitter.com/raymondc7


                www.concept7.nl
ncep t7.nl
ww   w.co

                06 - 24 33 18 79


                www.linkedin.com/in/raymondklompsma

                www.twitter.com/raymondc7


                www.concept7.nl

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Vale do lobo, human centered design (engels)