SlideShare une entreprise Scribd logo
1  sur  1
Télécharger pour lire hors ligne
When it comes to the quality of
patient care, engagement matters—a lot.
decrease in infection rate
lower patient mortality and complication indices
least engaged nurses pay
for malpractice claims
$
1.1
What’s driving low engagement in healthcare?
The good news? Healthcare organizations
know engagement matters.
Change was the biggest factor.
said transitioning to ICD-10, managing HCAHPS,
and moving from paper to electronic records
had the biggest negative impact
thought their organization was solely focused on
patient care and consequently viewed the staff as
merely a “means to an end”
stated frequent changes of supervisors and
clinical turnover
The bad news? Awareness hasn’t yet
translated into action.
agreed with
the statement “linking
professionals’ behavior to patient
care, and monitoring those
interactions, positively affects our
organization’s bottom line and our
return on the training investment.”
do not measure
engagement levels
have a complete strategy
to address engagement
generally measure
engagement levels
stated day-to-day concerns—
from patient emergencies
to ICD-10 transition—interrupt
the development of an
engagement strategy
stated there wasn’t enough
time in the day to focus
on engagement
thought their workplace
culture didn’t lend itself to
focusing on engagement
were using a unified talent management
system that managed all areas of HR
still relied on multiple HR systems
(Franken-systems) and/or
paper-based processes
Organizations using a unified talent management
process reported
higher scores
in staff
engagement
higher in
leadership
development
higher in creating
a pipeline of
viable successors
actively link some staff
behaviors to patient outcomes
87%
“Would you recommend this hospital
to your friends and family?” higher10%
25%
Yet in healthcare, almost half of professionals
aren’t fully engaged.
What’s standing in the way of creating formal
engagement strategies?
The majority of healthcare organizations
are not taking advantage of technology to
address engagement
However, those that do link professionals’ behaviors
to patient outcomes do so by
million
26%
13%
77%
29.3%
46.9%
47.7%
25.3%
28%
19%
16%
29%
36%
41%
88%
12%
26%
20%
25%
aligning staff
goals with
organizational
goals
actively
encouraging
professionals to
take additional
training
conducting regular
performance
assessments and
tying learning and
development to
those assessments
to address skill gaps
What is the Real Cost of
Engagementt
Employee
Healthcare?
in

Contenu connexe

Tendances

1. Tax treatment of health insurance premiums; 2. Pooling and a "public" plan
1. Tax treatment of health insurance premiums; 2. Pooling and a "public" plan1. Tax treatment of health insurance premiums; 2. Pooling and a "public" plan
1. Tax treatment of health insurance premiums; 2. Pooling and a "public" plansoder145
 
Martin Gaynor: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
Martin Gaynor: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16Martin Gaynor: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
Martin Gaynor: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16reportingonhealth
 
Blewett Academy Health Jun2009
Blewett Academy Health Jun2009Blewett Academy Health Jun2009
Blewett Academy Health Jun2009soder145
 
Pres mnhsr2011 mar1_sonier
Pres mnhsr2011 mar1_sonierPres mnhsr2011 mar1_sonier
Pres mnhsr2011 mar1_soniersoder145
 
Blewett Ah Shrpig Jun2009
Blewett Ah Shrpig Jun2009Blewett Ah Shrpig Jun2009
Blewett Ah Shrpig Jun2009soder145
 
Changing Trends In Employer-Sponsored Insurance Before and Since the Great Re...
Changing Trends In Employer-Sponsored Insurance Before and Since the Great Re...Changing Trends In Employer-Sponsored Insurance Before and Since the Great Re...
Changing Trends In Employer-Sponsored Insurance Before and Since the Great Re...soder145
 
Zack Cooper: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
Zack Cooper: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16Zack Cooper: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
Zack Cooper: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16reportingonhealth
 
Meghan Hoyer: "Will the Silver Tsunami Send Medicare into the Red?" 12.17.15
Meghan Hoyer: "Will the Silver Tsunami Send Medicare into the Red?" 12.17.15Meghan Hoyer: "Will the Silver Tsunami Send Medicare into the Red?" 12.17.15
Meghan Hoyer: "Will the Silver Tsunami Send Medicare into the Red?" 12.17.15reportingonhealth
 
Tackling the Tough Topics: The public plan option, employer pay or play, and ...
Tackling the Tough Topics: The public plan option, employer pay or play, and ...Tackling the Tough Topics: The public plan option, employer pay or play, and ...
Tackling the Tough Topics: The public plan option, employer pay or play, and ...soder145
 
Maryland’s Kids First Act: Using Tax Forms to Identify Medicaid/SCHIP-Eligib...
Maryland’s Kids First Act:  Using Tax Forms to Identify Medicaid/SCHIP-Eligib...Maryland’s Kids First Act:  Using Tax Forms to Identify Medicaid/SCHIP-Eligib...
Maryland’s Kids First Act: Using Tax Forms to Identify Medicaid/SCHIP-Eligib...soder145
 
Health Care Concerns: Rates and Trends During Health Reform
Health Care Concerns: Rates and Trends During Health ReformHealth Care Concerns: Rates and Trends During Health Reform
Health Care Concerns: Rates and Trends During Health Reformsoder145
 
Evaluating Small Group Employer Participation in New Mexico’s State Coverage ...
Evaluating Small Group Employer Participation in New Mexico’s State Coverage ...Evaluating Small Group Employer Participation in New Mexico’s State Coverage ...
Evaluating Small Group Employer Participation in New Mexico’s State Coverage ...soder145
 
How Surveys Differ in the Quality of Reported Medicaid Enrollment: State Surv...
How Surveys Differ in the Quality of Reported Medicaid Enrollment: State Surv...How Surveys Differ in the Quality of Reported Medicaid Enrollment: State Surv...
How Surveys Differ in the Quality of Reported Medicaid Enrollment: State Surv...soder145
 
Using Linked Survey and Administrative Records Studies to Partially Correct S...
Using Linked Survey and Administrative Records Studies to Partially Correct S...Using Linked Survey and Administrative Records Studies to Partially Correct S...
Using Linked Survey and Administrative Records Studies to Partially Correct S...soder145
 
Linking Administrative and Survey Data for Health Policy Research in the US: ...
Linking Administrative and Survey Data for Health Policy Research in the US: ...Linking Administrative and Survey Data for Health Policy Research in the US: ...
Linking Administrative and Survey Data for Health Policy Research in the US: ...soder145
 
State Roles in Health Reform
State Roles in Health ReformState Roles in Health Reform
State Roles in Health Reformsoder145
 
Using Linked Survey and Administrative Records Studies to Partially Correct S...
Using Linked Survey and Administrative Records Studies to Partially Correct S...Using Linked Survey and Administrative Records Studies to Partially Correct S...
Using Linked Survey and Administrative Records Studies to Partially Correct S...soder145
 
Can post-stratification adjustments correct bias in traditional RDD estimates
Can post-stratification adjustments correct bias in traditional RDD estimatesCan post-stratification adjustments correct bias in traditional RDD estimates
Can post-stratification adjustments correct bias in traditional RDD estimatessoder145
 

Tendances (20)

1. Tax treatment of health insurance premiums; 2. Pooling and a "public" plan
1. Tax treatment of health insurance premiums; 2. Pooling and a "public" plan1. Tax treatment of health insurance premiums; 2. Pooling and a "public" plan
1. Tax treatment of health insurance premiums; 2. Pooling and a "public" plan
 
Martin Gaynor: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
Martin Gaynor: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16Martin Gaynor: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
Martin Gaynor: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
 
Blewett Academy Health Jun2009
Blewett Academy Health Jun2009Blewett Academy Health Jun2009
Blewett Academy Health Jun2009
 
Pres mnhsr2011 mar1_sonier
Pres mnhsr2011 mar1_sonierPres mnhsr2011 mar1_sonier
Pres mnhsr2011 mar1_sonier
 
Blewett Ah Shrpig Jun2009
Blewett Ah Shrpig Jun2009Blewett Ah Shrpig Jun2009
Blewett Ah Shrpig Jun2009
 
Changing Trends In Employer-Sponsored Insurance Before and Since the Great Re...
Changing Trends In Employer-Sponsored Insurance Before and Since the Great Re...Changing Trends In Employer-Sponsored Insurance Before and Since the Great Re...
Changing Trends In Employer-Sponsored Insurance Before and Since the Great Re...
 
Looking into Healthcare Reform: Assuring Quality in Health Care
Looking into Healthcare Reform: Assuring Quality in Health CareLooking into Healthcare Reform: Assuring Quality in Health Care
Looking into Healthcare Reform: Assuring Quality in Health Care
 
Zack Cooper: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
Zack Cooper: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16Zack Cooper: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
Zack Cooper: "Inside the ‘Black Box’ of Health Care Spending Data?" 2.18.16
 
Meghan Hoyer: "Will the Silver Tsunami Send Medicare into the Red?" 12.17.15
Meghan Hoyer: "Will the Silver Tsunami Send Medicare into the Red?" 12.17.15Meghan Hoyer: "Will the Silver Tsunami Send Medicare into the Red?" 12.17.15
Meghan Hoyer: "Will the Silver Tsunami Send Medicare into the Red?" 12.17.15
 
Tackling the Tough Topics: The public plan option, employer pay or play, and ...
Tackling the Tough Topics: The public plan option, employer pay or play, and ...Tackling the Tough Topics: The public plan option, employer pay or play, and ...
Tackling the Tough Topics: The public plan option, employer pay or play, and ...
 
Maryland’s Kids First Act: Using Tax Forms to Identify Medicaid/SCHIP-Eligib...
Maryland’s Kids First Act:  Using Tax Forms to Identify Medicaid/SCHIP-Eligib...Maryland’s Kids First Act:  Using Tax Forms to Identify Medicaid/SCHIP-Eligib...
Maryland’s Kids First Act: Using Tax Forms to Identify Medicaid/SCHIP-Eligib...
 
Health Care Concerns: Rates and Trends During Health Reform
Health Care Concerns: Rates and Trends During Health ReformHealth Care Concerns: Rates and Trends During Health Reform
Health Care Concerns: Rates and Trends During Health Reform
 
Evaluating Small Group Employer Participation in New Mexico’s State Coverage ...
Evaluating Small Group Employer Participation in New Mexico’s State Coverage ...Evaluating Small Group Employer Participation in New Mexico’s State Coverage ...
Evaluating Small Group Employer Participation in New Mexico’s State Coverage ...
 
How Surveys Differ in the Quality of Reported Medicaid Enrollment: State Surv...
How Surveys Differ in the Quality of Reported Medicaid Enrollment: State Surv...How Surveys Differ in the Quality of Reported Medicaid Enrollment: State Surv...
How Surveys Differ in the Quality of Reported Medicaid Enrollment: State Surv...
 
Using Linked Survey and Administrative Records Studies to Partially Correct S...
Using Linked Survey and Administrative Records Studies to Partially Correct S...Using Linked Survey and Administrative Records Studies to Partially Correct S...
Using Linked Survey and Administrative Records Studies to Partially Correct S...
 
Linking Administrative and Survey Data for Health Policy Research in the US: ...
Linking Administrative and Survey Data for Health Policy Research in the US: ...Linking Administrative and Survey Data for Health Policy Research in the US: ...
Linking Administrative and Survey Data for Health Policy Research in the US: ...
 
State Roles in Health Reform
State Roles in Health ReformState Roles in Health Reform
State Roles in Health Reform
 
Using Linked Survey and Administrative Records Studies to Partially Correct S...
Using Linked Survey and Administrative Records Studies to Partially Correct S...Using Linked Survey and Administrative Records Studies to Partially Correct S...
Using Linked Survey and Administrative Records Studies to Partially Correct S...
 
Health Reform, Past and Present
Health Reform, Past and PresentHealth Reform, Past and Present
Health Reform, Past and Present
 
Can post-stratification adjustments correct bias in traditional RDD estimates
Can post-stratification adjustments correct bias in traditional RDD estimatesCan post-stratification adjustments correct bias in traditional RDD estimates
Can post-stratification adjustments correct bias in traditional RDD estimates
 

En vedette

The Digital Prescription for Pharmacy Event - Digital Leadership for Pharmaci...
The Digital Prescription for Pharmacy Event - Digital Leadership for Pharmaci...The Digital Prescription for Pharmacy Event - Digital Leadership for Pharmaci...
The Digital Prescription for Pharmacy Event - Digital Leadership for Pharmaci...Doyle Buehler
 
Smiles That Save Lives
Smiles That Save LivesSmiles That Save Lives
Smiles That Save LivesDavid Hunt
 
Making Data Work
Making Data WorkMaking Data Work
Making Data WorkNetApp
 
Bett Leadership Summit - Future Ready Students by Charlie Ang
Bett Leadership Summit - Future Ready Students by Charlie AngBett Leadership Summit - Future Ready Students by Charlie Ang
Bett Leadership Summit - Future Ready Students by Charlie AngCharlie Ang
 
Health system in thailand by wilawan senaratana
Health system in thailand by wilawan senaratanaHealth system in thailand by wilawan senaratana
Health system in thailand by wilawan senaratanaUtai Sukviwatsirikul
 
Technology Prescription for Smarter Healthcare
Technology Prescription for Smarter Healthcare Technology Prescription for Smarter Healthcare
Technology Prescription for Smarter Healthcare Samsung Business USA
 
Collegeclub Amsterdam
Collegeclub Amsterdam Collegeclub Amsterdam
Collegeclub Amsterdam Lucien Engelen
 
Reinventing Healthcare to Serve People, Not Institutions
Reinventing Healthcare to Serve People, Not InstitutionsReinventing Healthcare to Serve People, Not Institutions
Reinventing Healthcare to Serve People, Not InstitutionsTim O'Reilly
 
How to Spark Creativity, Drive Innovation, and Ensure Sustainability
How to Spark Creativity, Drive Innovation, and Ensure Sustainability How to Spark Creativity, Drive Innovation, and Ensure Sustainability
How to Spark Creativity, Drive Innovation, and Ensure Sustainability Faisal Hoque
 
What Your Employees Don't Know About Healthcare [Infographic]
What Your Employees Don't Know About Healthcare [Infographic]What Your Employees Don't Know About Healthcare [Infographic]
What Your Employees Don't Know About Healthcare [Infographic]BambooHR
 
Obamacare Sticker Shock: What Employers Need to Know Now about Penalties, Aud...
Obamacare Sticker Shock: What Employers Need to Know Now about Penalties, Aud...Obamacare Sticker Shock: What Employers Need to Know Now about Penalties, Aud...
Obamacare Sticker Shock: What Employers Need to Know Now about Penalties, Aud...Snag
 
Home Care vs Nursing Home
Home Care vs Nursing HomeHome Care vs Nursing Home
Home Care vs Nursing Homecareguardian
 
8 Things to Do Before You Manage Your Boss
8 Things to Do Before You Manage Your Boss8 Things to Do Before You Manage Your Boss
8 Things to Do Before You Manage Your BossWiley
 
Moving Beyond the Hype: 3 Key Steps for Personalized Cancer Medicine
Moving Beyond the Hype: 3 Key Steps for Personalized Cancer MedicineMoving Beyond the Hype: 3 Key Steps for Personalized Cancer Medicine
Moving Beyond the Hype: 3 Key Steps for Personalized Cancer MedicineH. Jack West
 
How pharma and healthcare brands can improve their customer experience
How pharma and healthcare brands can improve their customer experienceHow pharma and healthcare brands can improve their customer experience
How pharma and healthcare brands can improve their customer experienceJack Morton Worldwide
 

En vedette (16)

The Digital Prescription for Pharmacy Event - Digital Leadership for Pharmaci...
The Digital Prescription for Pharmacy Event - Digital Leadership for Pharmaci...The Digital Prescription for Pharmacy Event - Digital Leadership for Pharmaci...
The Digital Prescription for Pharmacy Event - Digital Leadership for Pharmaci...
 
Smiles That Save Lives
Smiles That Save LivesSmiles That Save Lives
Smiles That Save Lives
 
Making Data Work
Making Data WorkMaking Data Work
Making Data Work
 
Bett Leadership Summit - Future Ready Students by Charlie Ang
Bett Leadership Summit - Future Ready Students by Charlie AngBett Leadership Summit - Future Ready Students by Charlie Ang
Bett Leadership Summit - Future Ready Students by Charlie Ang
 
Health system in thailand by wilawan senaratana
Health system in thailand by wilawan senaratanaHealth system in thailand by wilawan senaratana
Health system in thailand by wilawan senaratana
 
Technology Prescription for Smarter Healthcare
Technology Prescription for Smarter Healthcare Technology Prescription for Smarter Healthcare
Technology Prescription for Smarter Healthcare
 
Collegeclub Amsterdam
Collegeclub Amsterdam Collegeclub Amsterdam
Collegeclub Amsterdam
 
Reinventing Healthcare to Serve People, Not Institutions
Reinventing Healthcare to Serve People, Not InstitutionsReinventing Healthcare to Serve People, Not Institutions
Reinventing Healthcare to Serve People, Not Institutions
 
17 ways education influences the 17 global goals
17 ways education influences the 17 global goals17 ways education influences the 17 global goals
17 ways education influences the 17 global goals
 
How to Spark Creativity, Drive Innovation, and Ensure Sustainability
How to Spark Creativity, Drive Innovation, and Ensure Sustainability How to Spark Creativity, Drive Innovation, and Ensure Sustainability
How to Spark Creativity, Drive Innovation, and Ensure Sustainability
 
What Your Employees Don't Know About Healthcare [Infographic]
What Your Employees Don't Know About Healthcare [Infographic]What Your Employees Don't Know About Healthcare [Infographic]
What Your Employees Don't Know About Healthcare [Infographic]
 
Obamacare Sticker Shock: What Employers Need to Know Now about Penalties, Aud...
Obamacare Sticker Shock: What Employers Need to Know Now about Penalties, Aud...Obamacare Sticker Shock: What Employers Need to Know Now about Penalties, Aud...
Obamacare Sticker Shock: What Employers Need to Know Now about Penalties, Aud...
 
Home Care vs Nursing Home
Home Care vs Nursing HomeHome Care vs Nursing Home
Home Care vs Nursing Home
 
8 Things to Do Before You Manage Your Boss
8 Things to Do Before You Manage Your Boss8 Things to Do Before You Manage Your Boss
8 Things to Do Before You Manage Your Boss
 
Moving Beyond the Hype: 3 Key Steps for Personalized Cancer Medicine
Moving Beyond the Hype: 3 Key Steps for Personalized Cancer MedicineMoving Beyond the Hype: 3 Key Steps for Personalized Cancer Medicine
Moving Beyond the Hype: 3 Key Steps for Personalized Cancer Medicine
 
How pharma and healthcare brands can improve their customer experience
How pharma and healthcare brands can improve their customer experienceHow pharma and healthcare brands can improve their customer experience
How pharma and healthcare brands can improve their customer experience
 

Similaire à The Real Cost of Employee Engagement in Healthcare

From Patients to ePatients Driving a new paradigm for online clinical collabo...
From Patients to ePatients Driving a new paradigm for online clinical collabo...From Patients to ePatients Driving a new paradigm for online clinical collabo...
From Patients to ePatients Driving a new paradigm for online clinical collabo...ddbennett
 
Human Resource in Healthcare
Human Resource in Healthcare Human Resource in Healthcare
Human Resource in Healthcare NaheedaFatimaKhan
 
Health Information Management And The Veterinary Delivery...
Health Information Management And The Veterinary Delivery...Health Information Management And The Veterinary Delivery...
Health Information Management And The Veterinary Delivery...Carla Potier
 
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014 2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014 IKT-Norge
 
Ohio may 14 2011
Ohio may 14 2011 Ohio may 14 2011
Ohio may 14 2011 Paul Grundy
 
National Conference on Health and Domestic Violence. Plenary talk
 National Conference on Health and Domestic Violence. Plenary talk  National Conference on Health and Domestic Violence. Plenary talk
National Conference on Health and Domestic Violence. Plenary talk Paul Grundy
 
Successfully Managing Chronic Health Conditions with Human-Centered Digital T...
Successfully Managing Chronic Health Conditions with Human-Centered Digital T...Successfully Managing Chronic Health Conditions with Human-Centered Digital T...
Successfully Managing Chronic Health Conditions with Human-Centered Digital T...Cognizant
 
Reni Presentation 2.pptx
Reni Presentation 2.pptxReni Presentation 2.pptx
Reni Presentation 2.pptxoneshotgamers
 
Medical home summit phl 2011
Medical home summit phl 2011Medical home summit phl 2011
Medical home summit phl 2011Paul Grundy
 
Comprehensive Medical Care for Idaho Medicaid
Comprehensive Medical Care for Idaho MedicaidComprehensive Medical Care for Idaho Medicaid
Comprehensive Medical Care for Idaho MedicaidSt. Luke's Health System
 
Oslo paul grundy nov 2014
Oslo paul grundy nov 2014Oslo paul grundy nov 2014
Oslo paul grundy nov 2014Paul Grundy
 
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docxgilbertkpeters11344
 
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docxtamicawaysmith
 
Four Strategies for Compassionate, Complete Behavioral Healthcare
Four Strategies for Compassionate, Complete Behavioral HealthcareFour Strategies for Compassionate, Complete Behavioral Healthcare
Four Strategies for Compassionate, Complete Behavioral HealthcareKarl Michelfelder
 
Liz Slavicek Final Project HCD 501_Final Draft
Liz Slavicek Final Project HCD 501_Final DraftLiz Slavicek Final Project HCD 501_Final Draft
Liz Slavicek Final Project HCD 501_Final DraftElizabeth Slavicek
 
Onc july atlanta 2011
Onc  july atlanta 2011 Onc  july atlanta 2011
Onc july atlanta 2011 Paul Grundy
 
Business Case For Wellness (S)
Business Case For Wellness (S)Business Case For Wellness (S)
Business Case For Wellness (S)rickklein
 
Provider Based Patient Engagement - An Essential Strategy for Population Health
Provider Based Patient Engagement - An Essential Strategy for Population HealthProvider Based Patient Engagement - An Essential Strategy for Population Health
Provider Based Patient Engagement - An Essential Strategy for Population HealthPhytel
 

Similaire à The Real Cost of Employee Engagement in Healthcare (20)

Unplanned readmissions 2
Unplanned readmissions 2Unplanned readmissions 2
Unplanned readmissions 2
 
R stock plenary the changing role of the physician-2014
R stock plenary the changing role of the physician-2014R stock plenary the changing role of the physician-2014
R stock plenary the changing role of the physician-2014
 
From Patients to ePatients Driving a new paradigm for online clinical collabo...
From Patients to ePatients Driving a new paradigm for online clinical collabo...From Patients to ePatients Driving a new paradigm for online clinical collabo...
From Patients to ePatients Driving a new paradigm for online clinical collabo...
 
Human Resource in Healthcare
Human Resource in Healthcare Human Resource in Healthcare
Human Resource in Healthcare
 
Health Information Management And The Veterinary Delivery...
Health Information Management And The Veterinary Delivery...Health Information Management And The Veterinary Delivery...
Health Information Management And The Veterinary Delivery...
 
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014 2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
 
Ohio may 14 2011
Ohio may 14 2011 Ohio may 14 2011
Ohio may 14 2011
 
National Conference on Health and Domestic Violence. Plenary talk
 National Conference on Health and Domestic Violence. Plenary talk  National Conference on Health and Domestic Violence. Plenary talk
National Conference on Health and Domestic Violence. Plenary talk
 
Successfully Managing Chronic Health Conditions with Human-Centered Digital T...
Successfully Managing Chronic Health Conditions with Human-Centered Digital T...Successfully Managing Chronic Health Conditions with Human-Centered Digital T...
Successfully Managing Chronic Health Conditions with Human-Centered Digital T...
 
Reni Presentation 2.pptx
Reni Presentation 2.pptxReni Presentation 2.pptx
Reni Presentation 2.pptx
 
Medical home summit phl 2011
Medical home summit phl 2011Medical home summit phl 2011
Medical home summit phl 2011
 
Comprehensive Medical Care for Idaho Medicaid
Comprehensive Medical Care for Idaho MedicaidComprehensive Medical Care for Idaho Medicaid
Comprehensive Medical Care for Idaho Medicaid
 
Oslo paul grundy nov 2014
Oslo paul grundy nov 2014Oslo paul grundy nov 2014
Oslo paul grundy nov 2014
 
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
 
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
35NURSING ECONOMIC$January-February 2011Vol. 29No. 1T.docx
 
Four Strategies for Compassionate, Complete Behavioral Healthcare
Four Strategies for Compassionate, Complete Behavioral HealthcareFour Strategies for Compassionate, Complete Behavioral Healthcare
Four Strategies for Compassionate, Complete Behavioral Healthcare
 
Liz Slavicek Final Project HCD 501_Final Draft
Liz Slavicek Final Project HCD 501_Final DraftLiz Slavicek Final Project HCD 501_Final Draft
Liz Slavicek Final Project HCD 501_Final Draft
 
Onc july atlanta 2011
Onc  july atlanta 2011 Onc  july atlanta 2011
Onc july atlanta 2011
 
Business Case For Wellness (S)
Business Case For Wellness (S)Business Case For Wellness (S)
Business Case For Wellness (S)
 
Provider Based Patient Engagement - An Essential Strategy for Population Health
Provider Based Patient Engagement - An Essential Strategy for Population HealthProvider Based Patient Engagement - An Essential Strategy for Population Health
Provider Based Patient Engagement - An Essential Strategy for Population Health
 

Plus de Cornerstone OnDemand

The Value of a Learning Mindset in the New Skills Economy
The Value of a Learning Mindset in the New Skills EconomyThe Value of a Learning Mindset in the New Skills Economy
The Value of a Learning Mindset in the New Skills EconomyCornerstone OnDemand
 
Coffee with Cornerstone: How to Deliver Training to Franchisees and Dealers
Coffee with Cornerstone: How to Deliver Training to Franchisees and DealersCoffee with Cornerstone: How to Deliver Training to Franchisees and Dealers
Coffee with Cornerstone: How to Deliver Training to Franchisees and DealersCornerstone OnDemand
 
HCI Webinar: Changing a Company Culture, One Technological Performance Module...
HCI Webinar: Changing a Company Culture, One Technological Performance Module...HCI Webinar: Changing a Company Culture, One Technological Performance Module...
HCI Webinar: Changing a Company Culture, One Technological Performance Module...Cornerstone OnDemand
 
The Evolution of HR: Embrace an Analytics Mindset to Unlock HR’s Potential
The Evolution of HR: Embrace an Analytics Mindset to Unlock HR’s PotentialThe Evolution of HR: Embrace an Analytics Mindset to Unlock HR’s Potential
The Evolution of HR: Embrace an Analytics Mindset to Unlock HR’s PotentialCornerstone OnDemand
 
The New VUCA World – Creating Alignment for Stability!
The New VUCA World – Creating Alignment for Stability!The New VUCA World – Creating Alignment for Stability!
The New VUCA World – Creating Alignment for Stability!Cornerstone OnDemand
 
Leveraging The Machine: The Future of People Data Is Now
Leveraging The Machine: The Future of People Data Is Now Leveraging The Machine: The Future of People Data Is Now
Leveraging The Machine: The Future of People Data Is Now Cornerstone OnDemand
 
The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?Cornerstone OnDemand
 
Business Performance & Strategic HR
Business Performance & Strategic HRBusiness Performance & Strategic HR
Business Performance & Strategic HRCornerstone OnDemand
 
Embracing Disruption: How One Multinational is Changing its Approach
Embracing Disruption: How One Multinational is Changing its ApproachEmbracing Disruption: How One Multinational is Changing its Approach
Embracing Disruption: How One Multinational is Changing its ApproachCornerstone OnDemand
 
Emerging Trends in Learning & Performance: Shift Your Performance Discussions...
Emerging Trends in Learning & Performance: Shift Your Performance Discussions...Emerging Trends in Learning & Performance: Shift Your Performance Discussions...
Emerging Trends in Learning & Performance: Shift Your Performance Discussions...Cornerstone OnDemand
 
Learning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and AnalyticsLearning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and AnalyticsCornerstone OnDemand
 
Revising your Enterprise Learning Strategy: It Starts with Commitment
Revising your Enterprise Learning Strategy: It Starts with CommitmentRevising your Enterprise Learning Strategy: It Starts with Commitment
Revising your Enterprise Learning Strategy: It Starts with CommitmentCornerstone OnDemand
 
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1Cornerstone OnDemand
 
Preventing Staff Burnout: Strategies for Happier Staff and Healthier Patients
Preventing Staff Burnout: Strategies for Happier Staff and Healthier PatientsPreventing Staff Burnout: Strategies for Happier Staff and Healthier Patients
Preventing Staff Burnout: Strategies for Happier Staff and Healthier PatientsCornerstone OnDemand
 
Shifting Away From Annual Performance Reviews to Increase Productivity and En...
Shifting Away From Annual Performance Reviews to Increase Productivity and En...Shifting Away From Annual Performance Reviews to Increase Productivity and En...
Shifting Away From Annual Performance Reviews to Increase Productivity and En...Cornerstone OnDemand
 
Driving Engagement: The Link Between Staff Buy-in and Quality Care
Driving Engagement: The Link Between Staff Buy-in and Quality CareDriving Engagement: The Link Between Staff Buy-in and Quality Care
Driving Engagement: The Link Between Staff Buy-in and Quality CareCornerstone OnDemand
 
Onboarding in Healthcare that Sticks: It's More Than Just the Paperwork
Onboarding in Healthcare that Sticks: It's More Than Just the PaperworkOnboarding in Healthcare that Sticks: It's More Than Just the Paperwork
Onboarding in Healthcare that Sticks: It's More Than Just the PaperworkCornerstone OnDemand
 
Recruiting & Onboarding First Looks - Oct. 16
Recruiting & Onboarding First Looks - Oct. 16Recruiting & Onboarding First Looks - Oct. 16
Recruiting & Onboarding First Looks - Oct. 16Cornerstone OnDemand
 
Performance, Comp, Succession First Looks - Oct. 16
Performance, Comp, Succession First Looks - Oct. 16Performance, Comp, Succession First Looks - Oct. 16
Performance, Comp, Succession First Looks - Oct. 16Cornerstone OnDemand
 

Plus de Cornerstone OnDemand (20)

Compliance as Culture Strategy
Compliance as Culture StrategyCompliance as Culture Strategy
Compliance as Culture Strategy
 
The Value of a Learning Mindset in the New Skills Economy
The Value of a Learning Mindset in the New Skills EconomyThe Value of a Learning Mindset in the New Skills Economy
The Value of a Learning Mindset in the New Skills Economy
 
Coffee with Cornerstone: How to Deliver Training to Franchisees and Dealers
Coffee with Cornerstone: How to Deliver Training to Franchisees and DealersCoffee with Cornerstone: How to Deliver Training to Franchisees and Dealers
Coffee with Cornerstone: How to Deliver Training to Franchisees and Dealers
 
HCI Webinar: Changing a Company Culture, One Technological Performance Module...
HCI Webinar: Changing a Company Culture, One Technological Performance Module...HCI Webinar: Changing a Company Culture, One Technological Performance Module...
HCI Webinar: Changing a Company Culture, One Technological Performance Module...
 
The Evolution of HR: Embrace an Analytics Mindset to Unlock HR’s Potential
The Evolution of HR: Embrace an Analytics Mindset to Unlock HR’s PotentialThe Evolution of HR: Embrace an Analytics Mindset to Unlock HR’s Potential
The Evolution of HR: Embrace an Analytics Mindset to Unlock HR’s Potential
 
The New VUCA World – Creating Alignment for Stability!
The New VUCA World – Creating Alignment for Stability!The New VUCA World – Creating Alignment for Stability!
The New VUCA World – Creating Alignment for Stability!
 
Leveraging The Machine: The Future of People Data Is Now
Leveraging The Machine: The Future of People Data Is Now Leveraging The Machine: The Future of People Data Is Now
Leveraging The Machine: The Future of People Data Is Now
 
The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?
 
Business Performance & Strategic HR
Business Performance & Strategic HRBusiness Performance & Strategic HR
Business Performance & Strategic HR
 
Embracing Disruption: How One Multinational is Changing its Approach
Embracing Disruption: How One Multinational is Changing its ApproachEmbracing Disruption: How One Multinational is Changing its Approach
Embracing Disruption: How One Multinational is Changing its Approach
 
Emerging Trends in Learning & Performance: Shift Your Performance Discussions...
Emerging Trends in Learning & Performance: Shift Your Performance Discussions...Emerging Trends in Learning & Performance: Shift Your Performance Discussions...
Emerging Trends in Learning & Performance: Shift Your Performance Discussions...
 
Learning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and AnalyticsLearning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and Analytics
 
Revising your Enterprise Learning Strategy: It Starts with Commitment
Revising your Enterprise Learning Strategy: It Starts with CommitmentRevising your Enterprise Learning Strategy: It Starts with Commitment
Revising your Enterprise Learning Strategy: It Starts with Commitment
 
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
 
Preventing Staff Burnout: Strategies for Happier Staff and Healthier Patients
Preventing Staff Burnout: Strategies for Happier Staff and Healthier PatientsPreventing Staff Burnout: Strategies for Happier Staff and Healthier Patients
Preventing Staff Burnout: Strategies for Happier Staff and Healthier Patients
 
Shifting Away From Annual Performance Reviews to Increase Productivity and En...
Shifting Away From Annual Performance Reviews to Increase Productivity and En...Shifting Away From Annual Performance Reviews to Increase Productivity and En...
Shifting Away From Annual Performance Reviews to Increase Productivity and En...
 
Driving Engagement: The Link Between Staff Buy-in and Quality Care
Driving Engagement: The Link Between Staff Buy-in and Quality CareDriving Engagement: The Link Between Staff Buy-in and Quality Care
Driving Engagement: The Link Between Staff Buy-in and Quality Care
 
Onboarding in Healthcare that Sticks: It's More Than Just the Paperwork
Onboarding in Healthcare that Sticks: It's More Than Just the PaperworkOnboarding in Healthcare that Sticks: It's More Than Just the Paperwork
Onboarding in Healthcare that Sticks: It's More Than Just the Paperwork
 
Recruiting & Onboarding First Looks - Oct. 16
Recruiting & Onboarding First Looks - Oct. 16Recruiting & Onboarding First Looks - Oct. 16
Recruiting & Onboarding First Looks - Oct. 16
 
Performance, Comp, Succession First Looks - Oct. 16
Performance, Comp, Succession First Looks - Oct. 16Performance, Comp, Succession First Looks - Oct. 16
Performance, Comp, Succession First Looks - Oct. 16
 

Dernier

Blood(The Applied Physiology) for Nurses.pptx
Blood(The Applied Physiology) for Nurses.pptxBlood(The Applied Physiology) for Nurses.pptx
Blood(The Applied Physiology) for Nurses.pptxNagamani Manjunath
 
"ANATOMY AND PHYSIOLOGY OF THE SKIN".pdf
"ANATOMY AND PHYSIOLOGY OF THE SKIN".pdf"ANATOMY AND PHYSIOLOGY OF THE SKIN".pdf
"ANATOMY AND PHYSIOLOGY OF THE SKIN".pdfDolisha Warbi
 
FINAL PROJECT IN EMPOWERMENT TECHNOLOGIES 11
FINAL PROJECT IN EMPOWERMENT TECHNOLOGIES  11FINAL PROJECT IN EMPOWERMENT TECHNOLOGIES  11
FINAL PROJECT IN EMPOWERMENT TECHNOLOGIES 11crzljavier
 
LARYNGEAL CANCER.pptx Prepared by Neha Kewat
LARYNGEAL CANCER.pptx  Prepared by Neha KewatLARYNGEAL CANCER.pptx  Prepared by Neha Kewat
LARYNGEAL CANCER.pptx Prepared by Neha KewatNehaKewat
 
Hematinics and Erythropoietin- Pharmacology of Hematinics
Hematinics and Erythropoietin- Pharmacology of HematinicsHematinics and Erythropoietin- Pharmacology of Hematinics
Hematinics and Erythropoietin- Pharmacology of Hematinicsnetraangadi2
 
ACCA Version of AI & Healthcare: An Overview for the Curious
ACCA Version of AI & Healthcare: An Overview for the CuriousACCA Version of AI & Healthcare: An Overview for the Curious
ACCA Version of AI & Healthcare: An Overview for the CuriousKR_Barker
 
Introduction to Evaluation and Skin Benefits
Introduction to Evaluation and Skin BenefitsIntroduction to Evaluation and Skin Benefits
Introduction to Evaluation and Skin Benefitssahilgabhane29
 
Presentation on COUNSELING. 1ST YEAR GNM ,COMMUNITY HEALTH NURSING
Presentation on  COUNSELING. 1ST YEAR GNM ,COMMUNITY HEALTH NURSINGPresentation on  COUNSELING. 1ST YEAR GNM ,COMMUNITY HEALTH NURSING
Presentation on COUNSELING. 1ST YEAR GNM ,COMMUNITY HEALTH NURSINGKREDASONBANGALORE
 
21 NEMT Trends & Statistics to Know in 2024
21 NEMT Trends & Statistics to Know in 202421 NEMT Trends & Statistics to Know in 2024
21 NEMT Trends & Statistics to Know in 2024Traumasoft LLC
 
Calibration and Calibration Curve. lecture notes
Calibration and Calibration Curve. lecture notesCalibration and Calibration Curve. lecture notes
Calibration and Calibration Curve. lecture notesWani Insha
 
Artificial Intelligence: Diabetes Management
Artificial Intelligence: Diabetes ManagementArtificial Intelligence: Diabetes Management
Artificial Intelligence: Diabetes ManagementIris Thiele Isip-Tan
 
Empathy Is a Stress Response - Choose Compassion instead
Empathy Is a Stress Response - Choose Compassion insteadEmpathy Is a Stress Response - Choose Compassion instead
Empathy Is a Stress Response - Choose Compassion insteadAlex Clapson
 
TEST BANK For Neonatal and Pediatric Respiratory Care, 6th Edition by Brian K...
TEST BANK For Neonatal and Pediatric Respiratory Care, 6th Edition by Brian K...TEST BANK For Neonatal and Pediatric Respiratory Care, 6th Edition by Brian K...
TEST BANK For Neonatal and Pediatric Respiratory Care, 6th Edition by Brian K...mwangimwangi222
 
Artificial Intelligence in Healthcare: Challenges, Risks, Benefits
Artificial Intelligence in Healthcare: Challenges, Risks, BenefitsArtificial Intelligence in Healthcare: Challenges, Risks, Benefits
Artificial Intelligence in Healthcare: Challenges, Risks, BenefitsIris Thiele Isip-Tan
 
EYE CANCER.pptx prepared by Neha kewat digital learning
EYE CANCER.pptx prepared by  Neha kewat digital learningEYE CANCER.pptx prepared by  Neha kewat digital learning
EYE CANCER.pptx prepared by Neha kewat digital learningNehaKewat
 
Health literacies in marginalised communities LILAC 24.pptx
Health literacies in marginalised communities LILAC 24.pptxHealth literacies in marginalised communities LILAC 24.pptx
Health literacies in marginalised communities LILAC 24.pptxPamela McKinney
 
LEUKODYSTROPHY FINAL.pptx sms medical jaipur
LEUKODYSTROPHY FINAL.pptx sms medical jaipurLEUKODYSTROPHY FINAL.pptx sms medical jaipur
LEUKODYSTROPHY FINAL.pptx sms medical jaipurdineshdandia
 
ARTHRITIS.pptx Prepared by monika gopal Tutor
ARTHRITIS.pptx Prepared  by monika gopal TutorARTHRITIS.pptx Prepared  by monika gopal Tutor
ARTHRITIS.pptx Prepared by monika gopal TutorNehaKewat
 

Dernier (20)

Blood(The Applied Physiology) for Nurses.pptx
Blood(The Applied Physiology) for Nurses.pptxBlood(The Applied Physiology) for Nurses.pptx
Blood(The Applied Physiology) for Nurses.pptx
 
"ANATOMY AND PHYSIOLOGY OF THE SKIN".pdf
"ANATOMY AND PHYSIOLOGY OF THE SKIN".pdf"ANATOMY AND PHYSIOLOGY OF THE SKIN".pdf
"ANATOMY AND PHYSIOLOGY OF THE SKIN".pdf
 
FINAL PROJECT IN EMPOWERMENT TECHNOLOGIES 11
FINAL PROJECT IN EMPOWERMENT TECHNOLOGIES  11FINAL PROJECT IN EMPOWERMENT TECHNOLOGIES  11
FINAL PROJECT IN EMPOWERMENT TECHNOLOGIES 11
 
LARYNGEAL CANCER.pptx Prepared by Neha Kewat
LARYNGEAL CANCER.pptx  Prepared by Neha KewatLARYNGEAL CANCER.pptx  Prepared by Neha Kewat
LARYNGEAL CANCER.pptx Prepared by Neha Kewat
 
Painting Rats White Angers Them to No End
Painting Rats White Angers Them to No EndPainting Rats White Angers Them to No End
Painting Rats White Angers Them to No End
 
Hematinics and Erythropoietin- Pharmacology of Hematinics
Hematinics and Erythropoietin- Pharmacology of HematinicsHematinics and Erythropoietin- Pharmacology of Hematinics
Hematinics and Erythropoietin- Pharmacology of Hematinics
 
ACCA Version of AI & Healthcare: An Overview for the Curious
ACCA Version of AI & Healthcare: An Overview for the CuriousACCA Version of AI & Healthcare: An Overview for the Curious
ACCA Version of AI & Healthcare: An Overview for the Curious
 
Introduction to Evaluation and Skin Benefits
Introduction to Evaluation and Skin BenefitsIntroduction to Evaluation and Skin Benefits
Introduction to Evaluation and Skin Benefits
 
Presentation on COUNSELING. 1ST YEAR GNM ,COMMUNITY HEALTH NURSING
Presentation on  COUNSELING. 1ST YEAR GNM ,COMMUNITY HEALTH NURSINGPresentation on  COUNSELING. 1ST YEAR GNM ,COMMUNITY HEALTH NURSING
Presentation on COUNSELING. 1ST YEAR GNM ,COMMUNITY HEALTH NURSING
 
21 NEMT Trends & Statistics to Know in 2024
21 NEMT Trends & Statistics to Know in 202421 NEMT Trends & Statistics to Know in 2024
21 NEMT Trends & Statistics to Know in 2024
 
Calibration and Calibration Curve. lecture notes
Calibration and Calibration Curve. lecture notesCalibration and Calibration Curve. lecture notes
Calibration and Calibration Curve. lecture notes
 
Artificial Intelligence: Diabetes Management
Artificial Intelligence: Diabetes ManagementArtificial Intelligence: Diabetes Management
Artificial Intelligence: Diabetes Management
 
Empathy Is a Stress Response - Choose Compassion instead
Empathy Is a Stress Response - Choose Compassion insteadEmpathy Is a Stress Response - Choose Compassion instead
Empathy Is a Stress Response - Choose Compassion instead
 
TEST BANK For Neonatal and Pediatric Respiratory Care, 6th Edition by Brian K...
TEST BANK For Neonatal and Pediatric Respiratory Care, 6th Edition by Brian K...TEST BANK For Neonatal and Pediatric Respiratory Care, 6th Edition by Brian K...
TEST BANK For Neonatal and Pediatric Respiratory Care, 6th Edition by Brian K...
 
Annual Training
Annual TrainingAnnual Training
Annual Training
 
Artificial Intelligence in Healthcare: Challenges, Risks, Benefits
Artificial Intelligence in Healthcare: Challenges, Risks, BenefitsArtificial Intelligence in Healthcare: Challenges, Risks, Benefits
Artificial Intelligence in Healthcare: Challenges, Risks, Benefits
 
EYE CANCER.pptx prepared by Neha kewat digital learning
EYE CANCER.pptx prepared by  Neha kewat digital learningEYE CANCER.pptx prepared by  Neha kewat digital learning
EYE CANCER.pptx prepared by Neha kewat digital learning
 
Health literacies in marginalised communities LILAC 24.pptx
Health literacies in marginalised communities LILAC 24.pptxHealth literacies in marginalised communities LILAC 24.pptx
Health literacies in marginalised communities LILAC 24.pptx
 
LEUKODYSTROPHY FINAL.pptx sms medical jaipur
LEUKODYSTROPHY FINAL.pptx sms medical jaipurLEUKODYSTROPHY FINAL.pptx sms medical jaipur
LEUKODYSTROPHY FINAL.pptx sms medical jaipur
 
ARTHRITIS.pptx Prepared by monika gopal Tutor
ARTHRITIS.pptx Prepared  by monika gopal TutorARTHRITIS.pptx Prepared  by monika gopal Tutor
ARTHRITIS.pptx Prepared by monika gopal Tutor
 

The Real Cost of Employee Engagement in Healthcare

  • 1. When it comes to the quality of patient care, engagement matters—a lot. decrease in infection rate lower patient mortality and complication indices least engaged nurses pay for malpractice claims $ 1.1 What’s driving low engagement in healthcare? The good news? Healthcare organizations know engagement matters. Change was the biggest factor. said transitioning to ICD-10, managing HCAHPS, and moving from paper to electronic records had the biggest negative impact thought their organization was solely focused on patient care and consequently viewed the staff as merely a “means to an end” stated frequent changes of supervisors and clinical turnover The bad news? Awareness hasn’t yet translated into action. agreed with the statement “linking professionals’ behavior to patient care, and monitoring those interactions, positively affects our organization’s bottom line and our return on the training investment.” do not measure engagement levels have a complete strategy to address engagement generally measure engagement levels stated day-to-day concerns— from patient emergencies to ICD-10 transition—interrupt the development of an engagement strategy stated there wasn’t enough time in the day to focus on engagement thought their workplace culture didn’t lend itself to focusing on engagement were using a unified talent management system that managed all areas of HR still relied on multiple HR systems (Franken-systems) and/or paper-based processes Organizations using a unified talent management process reported higher scores in staff engagement higher in leadership development higher in creating a pipeline of viable successors actively link some staff behaviors to patient outcomes 87% “Would you recommend this hospital to your friends and family?” higher10% 25% Yet in healthcare, almost half of professionals aren’t fully engaged. What’s standing in the way of creating formal engagement strategies? The majority of healthcare organizations are not taking advantage of technology to address engagement However, those that do link professionals’ behaviors to patient outcomes do so by million 26% 13% 77% 29.3% 46.9% 47.7% 25.3% 28% 19% 16% 29% 36% 41% 88% 12% 26% 20% 25% aligning staff goals with organizational goals actively encouraging professionals to take additional training conducting regular performance assessments and tying learning and development to those assessments to address skill gaps What is the Real Cost of Engagementt Employee Healthcare? in