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Succellerator Fundraising
TIME NORMALIZED FUNDRAISING DATA ANALYSIS
Context & Background


   SOS Children’s Villages is a Vienna, Austria-based federation of fundraising
    offices that support orphans in hundreds of programs facilities around the
    world
   The US Affiliate labored under poor brand recognition
   The Norwegian Affiliate granted the US Affiliate money to invest in
    expanding fundraising programs
        The US Affiliate identified so-called “Face-to-Face” fundraising
             The earnest young people in malls and pedestrian-traffic-heavy streets asking you for a
              moment of your time to support the cause
Context & Background Cont’d


   Logistics
        Face-to-Face Vendor: Direct Dialogue, Inc.
        Pilot in MetroDC at 3 major malls
             Lake Forest
             Arundel Mills
             Marley

   Context
        Norway & Maryland are roughly comparable populations
             Hence the demographic data to help the Europeans understand the scale of the US
September 20‐21, 2007




SOS Symposium on Direct Dialogue




                                   Published by Succellerator Enterprises, LLC
                                                                 January 2013
SOS-USA SWOT Analysis for Direct Dialogue

Strengths                                  Weaknesses
• Established mission/brand worldwide      • Low brand recognition
•Child/Village product                     • New program (in-house learning curve)
•Online program can support this younger
market for recruitment and communication




Opportunities                              Threats
•   Expand to a younger market             •High attrition
•   Create new source for monthly giving   •Misrepresentation by reps
•   Increase brand recognition             •No independent research on market
•   Drive internet traffic, gifts          •Proprietary restrictions on sharing data
                                           with other NGOs




                                                               Published by Succellerator Enterprises, LLC
                                                                                             January 2013
III. Market
        Mall Demographics
•   All three have 60% female, 40% male patrons
•   Age breakdowns are detailed below




•   Household income:


                                                  Published by Succellerator Enterprises, LLC
                                                                                January 2013
Area population is significant




                                     Source: US Census Bureau




                                 Published by Succellerator Enterprises, LLC
                                                               January 2013
IV. Objectives
Our plan for direct dialogue was to:
   • Recruit 500 sponsors in Q4 2006 (Pilot)
   • Roll-out full scale program in 2007 to recruit 2,000 donors
   • 2007 Budget: $386,000
   • 2007 Expected Income: $237,600




                                                   Published by Succellerator Enterprises, LLC
                                                                                 January 2013
V. Results
                                             Donors                               CountOf
       Nov 2006 - July 2007       Month                          Gender
                                             Signed                                Donor
Donor Recruitment:                Nov '06     132                Female               853
• Donors recruited = 1,698        Dec '06      90                  Male               842
• Active = 1,167 (69%)            Jan '07     252              Unknown                  3
• Cost:
                                  Feb '07     227                                    1,698
• Income: $147,500
                                  Mar '07     304
  (60% of goal)
                                  Apr '07     251
Additional Benefits:
                                  May '07     293
• Spike in Web donations
                                  June '07     93
• 150 free qualified leads
• SOS village alumni discovered   July '07     56
                                             1,698


                                                     Published by Succellerator Enterprises, LLC
                                                                                   January 2013
Published by Succellerator Enterprises, LLC
                              January 2013
Published by Succellerator Enterprises, LLC
                              January 2013
Direct Dialogue Donor Age Histogram
100


90


80


70


60


50


40


30


20


10


 0




                                       Published by Succellerator Enterprises, LLC
                                                                     January 2013
Non-Direct Dialogue SOS USA Donor Age Histogram
                          160



                          140



                          120
# of donors of that age




                          100



                           80



                           60



                           40



                           20



                            0
                                20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88
                                                                               Age Cohort



                                                                                                         Published by Succellerator Enterprises, LLC
                                                                                                                                       January 2013
160
                             Comparison of DD Donors to Non-DD Donors
140



120



100



 80



 60



 40



 20



  0
      18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88



                                                                                      Published by Succellerator Enterprises, LLC
                                                                                                                    January 2013
Published by Succellerator Enterprises, LLC
                              January 2013

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Succellerator Fundraising Time Normalized Analysis of Face to Face Fundraising Performance

  • 1. Succellerator Fundraising TIME NORMALIZED FUNDRAISING DATA ANALYSIS
  • 2. Context & Background  SOS Children’s Villages is a Vienna, Austria-based federation of fundraising offices that support orphans in hundreds of programs facilities around the world  The US Affiliate labored under poor brand recognition  The Norwegian Affiliate granted the US Affiliate money to invest in expanding fundraising programs  The US Affiliate identified so-called “Face-to-Face” fundraising  The earnest young people in malls and pedestrian-traffic-heavy streets asking you for a moment of your time to support the cause
  • 3. Context & Background Cont’d  Logistics  Face-to-Face Vendor: Direct Dialogue, Inc.  Pilot in MetroDC at 3 major malls  Lake Forest  Arundel Mills  Marley  Context  Norway & Maryland are roughly comparable populations  Hence the demographic data to help the Europeans understand the scale of the US
  • 4. September 20‐21, 2007 SOS Symposium on Direct Dialogue Published by Succellerator Enterprises, LLC January 2013
  • 5. SOS-USA SWOT Analysis for Direct Dialogue Strengths Weaknesses • Established mission/brand worldwide • Low brand recognition •Child/Village product • New program (in-house learning curve) •Online program can support this younger market for recruitment and communication Opportunities Threats • Expand to a younger market •High attrition • Create new source for monthly giving •Misrepresentation by reps • Increase brand recognition •No independent research on market • Drive internet traffic, gifts •Proprietary restrictions on sharing data with other NGOs Published by Succellerator Enterprises, LLC January 2013
  • 6. III. Market Mall Demographics • All three have 60% female, 40% male patrons • Age breakdowns are detailed below • Household income: Published by Succellerator Enterprises, LLC January 2013
  • 7. Area population is significant Source: US Census Bureau Published by Succellerator Enterprises, LLC January 2013
  • 8. IV. Objectives Our plan for direct dialogue was to: • Recruit 500 sponsors in Q4 2006 (Pilot) • Roll-out full scale program in 2007 to recruit 2,000 donors • 2007 Budget: $386,000 • 2007 Expected Income: $237,600 Published by Succellerator Enterprises, LLC January 2013
  • 9. V. Results Donors  CountOf Nov 2006 - July 2007 Month Gender Signed Donor Donor Recruitment: Nov '06 132 Female 853 • Donors recruited = 1,698 Dec '06 90 Male 842 • Active = 1,167 (69%) Jan '07 252 Unknown 3 • Cost: Feb '07 227 1,698 • Income: $147,500 Mar '07 304 (60% of goal) Apr '07 251 Additional Benefits: May '07 293 • Spike in Web donations June '07 93 • 150 free qualified leads • SOS village alumni discovered July '07 56 1,698 Published by Succellerator Enterprises, LLC January 2013
  • 10. Published by Succellerator Enterprises, LLC January 2013
  • 11. Published by Succellerator Enterprises, LLC January 2013
  • 12. Direct Dialogue Donor Age Histogram 100 90 80 70 60 50 40 30 20 10 0 Published by Succellerator Enterprises, LLC January 2013
  • 13. Non-Direct Dialogue SOS USA Donor Age Histogram 160 140 120 # of donors of that age 100 80 60 40 20 0 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 Age Cohort Published by Succellerator Enterprises, LLC January 2013
  • 14. 160 Comparison of DD Donors to Non-DD Donors 140 120 100 80 60 40 20 0 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 Published by Succellerator Enterprises, LLC January 2013
  • 15.
  • 16. Published by Succellerator Enterprises, LLC January 2013