Presenting your solution is as important as preparing your solution. Explaining the Why helps in justifying the choices you made for the solution.

1. Deepu Chacko
Salesforce India
May, 2020

2. Forward-Looking Statements
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5. https://www.linkedin.com/in/deepuchacko/
Introduction

6. The Architect

8. Meet Ruth the Architect
Designs systems and solutions that benefit the entire enterprise.
A high-performance leader that gets to
know the details, at all levels. Creates,
curates, and shares knowledge throughout
the community.
A Certified Technical Architect, Ruth
is not afraid to use her skills to solve
complex challenges.
R-Responsible (Taking ownership)
U-Universal (Global Mindset)
T-Technical (Solutioning Mindset)
H-Humble (Present complexity in simple way)

9. The Architect Journey

10. Architect Journey

11. CTA Journey
Broad outline
Foundation – Deep into your
domains, how deep?
Presentation Skills Practice Scenarios
Attend the Review
Board

12. Presentation
Format
• Candidate will review and solve a hypothetical scenario and then present to a panel of CTA judges. The
presentation is followed by a question and answer session with the judges.
Time allotted to complete the exam:
• 3 hours for scenario review and solution preparation including a 15-minute break
• 45 minutes for scenario presentation
• 40 minutes for scenario Question and Answer session
The Review Board
https://trailhead.salesforce.com/help?article=Salesforce-Certified-Technical-Architect-Exam-
Guide

13. Presentation
Parts
Framework
For the requirement of ……..
I plan to use ……
because ……..……..……..

14. City Scooter Share - Presentation
Actors and Licenses - Sample
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F930000000blKv
Look for Sample Scenarios on the left hand side
Actors License Justification
CSS Rider support
reps
Sales Cloud While they need access to cases, I do not
see any requirements for Entitlements,
hence am proposing Sales Cloud instead
of Service Cloud
CSS Regional
maintenance
associates
Sales Cloud Part of their role is selling and partner
management and having access to Cases
is important for a true 360 view, hence am
proposing Sales Cloud license. Because
there is no requirements for Entitlements,
am not suggesting Service Cloud
……..
Registered riders Customer
Community
There are 100,000 riders (external users)
and they need access to checkout and
checkin their scooter. They require basic
sharing capabilities and also considering
CSS’s growth plans, am proposing CC
license.

15. City Scooter Share - Presentation
Integration Requirements
CSS is a global company with presence across
different countries. Validating a drivers license
means we have to keep in mind different countries,
different systems and different response times.
Since the requirement is for real time validation, am
proposing that we use Remote Process Invocation—
Request and Reply integration pattern. An ESB is
paramount for this integration as the middleware
will orchestrate the calls to different country based
APIs based on the request from Salesforce.
Because we do not have control on the different
countries’ APIs and the response times, I propose
we use Continuation so that this request does not
factor under the long running governor limit.

16. Presentation
Wrap
• Justification, justification, justification
• The Why is more important than the How
• Myth: If I explain each requirement in this detail
then am never going to finish on time
• Practice: Keep it under 30s
• Use the same framework for Q&A as well, share
your knowledge with the judges that you not only
know the solution but also why it is the optimal
solution

17. Thank You