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The Deloitte Consumer Review
Digital Predictions 2017
March 2017
Fingerprint: the biometric trailblazer
Businesses should consider how best to leverage the growing number of individuals who have
become accustomed to using biometric sensors on their phones.
The active base of fingerprint
reader-equipped devices will top
1 billion
for the first time in
early 2017.
Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details
90%of devices will be
smartphones
and tablets.
2
Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details
Unleashing the power of machine learning to mobile devices
As AI and machine learning are more skilfully integrated into devices, the ability to anticipate
consumer needs will improve as will user experiences.
Over 300 million
smartphones sold in 2017 will
have on-board neural machine-
learning capabilities. This will allow
smartphones to perform
machine learning tasks...
...even when not connected
to a network.
3
Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details
The last frontier: indoor navigation made possible
Precise indoor navigations will save time for consumers and improve productivity for consumer
businesses. Examples where this could have an impact include shopping centres, airports and
entertainment venues.
At least a quarter
of human and machine uses of
digital navigation will include or
exclusively be indoors by 2022.
This is due to an increase in Wi-Fi
hotspots, dense cellular
networks, beacons, LED
lighting, ultra-wide broadband
(UWB) and magnetic positioning.
4
Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details
Automatic braking system: the road leading to self-driving
AEB is the top technology for over 20,000 respondents across 17 countries according to Deloitte’s
recent Global Consumer Auto Survey.
By 2022 automatic emergency
braking (AEB) will contribute to
a reduction of annual US
motor vehicle deaths by
6,000, a 16%
decline compared to 2017.
Overall expected price which
consumers are willing to pay for
future automotive technologies
2014 = £677 2016 = £375
5
Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details
5G: the promise of a big bang in connectivity
Faster connectivity will allow consumers and brands to interact more and more in a real-time basis
and while on the move.
Over 200mobile
networks will include elements
of 5G network architecture by
the end of 2017.
These will be found among
upgraded 4G (LTE-A and
LTE-A Pro) networks,
which will provide a steady
progression to the full launch
of 5G in 2020.
6
Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details
Increase in the severity of DDoS attacks
Consumer businesses should consider a range of options to mitigate the impacts of DDoS attacks
including decentralisation, dynamic defence, geographic filtering and certification marks for
connected devices.
10 million
Distributed Denial of Service
(DDoS) attacks, and at least
one Terabit DDoS attack
expected per month
during 2017.
The average size of attack is
increasing year on year
2013 2014 2015 2016
300
Gbit/s
400
Gbit/s
500
Gbit/s
1
Tbit/s
7
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), a UK private company limited by guarantee, and
its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.co.uk/about
for a detailed description of the legal structure of DTTL and its member firms.
Deloitte LLP is the United Kingdom member firm of DTTL.
This publication has been written in general terms and therefore cannot be relied on to cover specific situations; application
of the principles set out will depend upon the particular circumstances involved and we recommend that you obtain
professional advice before acting or refraining from acting on any of the contents of this publication. Deloitte LLP would
be pleased to advise readers on how to apply the principles set out in this publication to their specific circumstances.
Deloitte LLP accepts no duty of care or liability for any loss occasioned to any person acting or refraining from action as
a result of any material in this publication.
© 2017 Deloitte LLP. All rights reserved.
Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its
registered office at 2 New Street Square, London EC4A 3BZ, United Kingdom. Tel: +44 (0) 20 7936 3000 Fax: +44 (0) 20 7583 1198.
Designed and produced by The Creative Studio at Deloitte, London. J11120

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Consumer review Digital Predictions

  • 1. The Deloitte Consumer Review Digital Predictions 2017 March 2017
  • 2. Fingerprint: the biometric trailblazer Businesses should consider how best to leverage the growing number of individuals who have become accustomed to using biometric sensors on their phones. The active base of fingerprint reader-equipped devices will top 1 billion for the first time in early 2017. Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details 90%of devices will be smartphones and tablets. 2
  • 3. Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details Unleashing the power of machine learning to mobile devices As AI and machine learning are more skilfully integrated into devices, the ability to anticipate consumer needs will improve as will user experiences. Over 300 million smartphones sold in 2017 will have on-board neural machine- learning capabilities. This will allow smartphones to perform machine learning tasks... ...even when not connected to a network. 3
  • 4. Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details The last frontier: indoor navigation made possible Precise indoor navigations will save time for consumers and improve productivity for consumer businesses. Examples where this could have an impact include shopping centres, airports and entertainment venues. At least a quarter of human and machine uses of digital navigation will include or exclusively be indoors by 2022. This is due to an increase in Wi-Fi hotspots, dense cellular networks, beacons, LED lighting, ultra-wide broadband (UWB) and magnetic positioning. 4
  • 5. Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details Automatic braking system: the road leading to self-driving AEB is the top technology for over 20,000 respondents across 17 countries according to Deloitte’s recent Global Consumer Auto Survey. By 2022 automatic emergency braking (AEB) will contribute to a reduction of annual US motor vehicle deaths by 6,000, a 16% decline compared to 2017. Overall expected price which consumers are willing to pay for future automotive technologies 2014 = £677 2016 = £375 5
  • 6. Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details 5G: the promise of a big bang in connectivity Faster connectivity will allow consumers and brands to interact more and more in a real-time basis and while on the move. Over 200mobile networks will include elements of 5G network architecture by the end of 2017. These will be found among upgraded 4G (LTE-A and LTE-A Pro) networks, which will provide a steady progression to the full launch of 5G in 2020. 6
  • 7. Source: Deloitte LLP. Visit http://www.deloitte.co.uk/consumerreview for more details Increase in the severity of DDoS attacks Consumer businesses should consider a range of options to mitigate the impacts of DDoS attacks including decentralisation, dynamic defence, geographic filtering and certification marks for connected devices. 10 million Distributed Denial of Service (DDoS) attacks, and at least one Terabit DDoS attack expected per month during 2017. The average size of attack is increasing year on year 2013 2014 2015 2016 300 Gbit/s 400 Gbit/s 500 Gbit/s 1 Tbit/s 7
  • 8. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.co.uk/about for a detailed description of the legal structure of DTTL and its member firms. Deloitte LLP is the United Kingdom member firm of DTTL. This publication has been written in general terms and therefore cannot be relied on to cover specific situations; application of the principles set out will depend upon the particular circumstances involved and we recommend that you obtain professional advice before acting or refraining from acting on any of the contents of this publication. Deloitte LLP would be pleased to advise readers on how to apply the principles set out in this publication to their specific circumstances. Deloitte LLP accepts no duty of care or liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication. © 2017 Deloitte LLP. All rights reserved. Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 2 New Street Square, London EC4A 3BZ, United Kingdom. Tel: +44 (0) 20 7936 3000 Fax: +44 (0) 20 7583 1198. Designed and produced by The Creative Studio at Deloitte, London. J11120