Recording of monthly Need to Know webinar for June 2022 that focused on providing a deep dive into Teams. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365. Video recording is available at www.ciaopsacademy.com

1. Need to Know Microsoft 365
Webinar
June 2022
@directorcia
http://about.me/ciaops

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3. For questions after the event:
Email : director@ciaops.com
Twitter : @directorcia

4. Webinar recordings at:
www.ciaopsacademy.com
Free access for CIAOPS patrons

5. Please:
- Turn off your mobile
- Turn off your email
- Have somewhere to
take notes

6. http://www.ciaopslearn.com

7. Agenda
- Microsoft 365 Update
-Microsoft Teams
- Q & A

9. News
• Making the world a safer place with Microsoft Defender for individuals
• https://www.microsoft.com/security/blog/2022/06/16/making-the-world-a-safer-place-with-microsoft-defender-
for-individuals/
• Secure access for a connected world—meet Microsoft Entra
• https://www.microsoft.com/security/blog/2022/05/31/secure-access-for-a-connected-worldmeet-microsoft-entra/
• Introducing Microsoft Entra
• https://www.youtube.com/watch?v=TNHZoHnp00c
• Raising the Baseline Security for all Organizations in the World
• https://techcommunity.microsoft.com/t5/azure-active-directory-identity/raising-the-baseline-security-for-all-
organizations-in-the-world/ba-p/3299048
• Refreshing the OneNote app on Windows
• https://techcommunity.microsoft.com/t5/microsoft-365-blog/refreshing-the-onenote-app-on-windows/ba-
p/3401914

10. Microsoft
Teams

11. Collaboration
Universes

12. Old New Modern
Data
Comms
Shadow IT
Files
IT Admin
Ad Hoc
Linear Parallel
User
Structured
Control
Data
Access
Office 365 Team
Work

13. What is Teams?

14. Chat, calls & meetings
for today’s teams
Integrated Office 365 apps
Customizable and extensible
Enterprise security,
compliance & manageability

18. Unlock productivity with
150+ integrations

19. File storage is in SharePoint

20. Full SharePoint Site

21. Automate with Bots

23. Customer Support
• Enable continuous knowledge sharing
between shifts
• Provide visibility into customer escalations
• Search for solutions across conversations
• Speed up issue resolution with various
subject matter experts
Engineering
• Enable continuous discussion across a
distributed team
• Discuss ideas and requirements, gather
inputs in the open
• Store standard documentation and files
• Integrate with developer tools like Jira
Finance
• Prepare earnings release with cross-
functional stakeholders
• Streamline data consolidation and analysis
• Store budgeting documentation and files
• Share economic trends and news
Human Resources
• Drive alignment on job descriptions and
streamline interview processes
• Plan and prepare new employee onboarding
• Engage distributed employees in training
• Share department resources and
documentation
Marketing
• Coordinate campaigns and event tasks
• Share the latest content drafts for feedback
• Get automated reports from analytics tools
• Prepare marketing launch across multiple
stakeholders
Sales
• Get quick answers from PMs and Sales Ops
• Share key customer wins
• Get lead notifications and deal mentions
• Share latest company, product and
competitor news
Operations & Project Management
• Streamline project communication and tools
• Provide status updates, get feedback, coordinate tasks
• Share files and collaborate on deliverables
• Get new project members up to speed quickly

24. Guest Access

25. Anyone with an Azure Active Directory (AAD) account or a Microsoft
Account can be added as a guest in Teams.
• Can have any email account (Work accounts e.g. Office 365)
• Accounts are added and securely managed within Azure AD through Azure AD B2B Collaboration
• IT admins can quickly and easily view, add, or revoke a guest’s access to the host tenant
• Are included as part of your Office 365 subscription at no additional cost
• Are subject to Azure AD & Office 365 service limits
Guests

26. Guest Access Capabilities
Capabilities Teams User Guest User
Create channels X X
Participate in a private chat X X
Participate in a channel conversation X X
Post, delete, and edit messages X X
Share a channel file X X
Share a chat file X
Add apps (tabs, bots, connectors) X
Create tenant-wide and teams/channels guest access policies X
Invite a user outside the Office 365 tenant's domain X
Create team X
Discover and join public teams X
View org chart X
Note: Office 365 admins control the features available to guests.

27. How to enable Guest Teams
In the Office 365 Admin
Center, Settings > Services &
add-ins, choose Microsoft
Teams.
Select the user/license type
you want to configure to
Guest
Make sure Turn Microsoft
Teams on or off for all users of
this type is set to On

28. DEMO

29. Take aways
• Microsoft Teams is a different way of collaborating
• Microsoft Teams enables the user to create the spaces they
need to do work with others
• Naming conventions and setup of services can be confusing
• Backup and recovery is something that needs to be carefully
considered and managed
• Microsoft Teams is being widely adopted and will continue to
iterate rapidly

30. Resources
• Welcome to Microsoft Teams- https://www.youtube.com/watch?v=jug
BQqE_2sM
• Teams Quickstart - https://support.office.com/en-us/article/Microsoft-Tea
ms-Quick-Start-422bf3aa-9ae8-46f1-83a2-e65720e1a34d
• Administrator settings for Microsoft Teams - https://support.office.
com/en-us/article/Administrator-settings-for-Microsoft-Teams-3966a3f5-7e0f-4e
a9-a402-41888f455ba2
• Get started with Microsoft Teams - https://www.microsoft.com/itshow
case/Article/Content/872/Getting-started-with-Microsoft-Teams
• Success with Teams - https://www.successwithteams.com/

31. CIAOPS Resources
• Blog – http://blog.ciaops.com
• Free Office 365, Azure video tutorials – http://www.youtube.com/directorciaops
• Free documents, presentations, eBooks – http://slideshare.net/directorcia
• Office 365, Azure, Cloud podcast – http://ciaops.podbean.com
• Office 365, Azure online training courses – http://www.ciaopsacademy.com
• Office 365 and Azure community – http://www.ciaopspatron.com
• CIAOPS Github – https://github.com/directorcia
Twitter
@directorcia
Facebook
https://www.facebook.com/ciaops
Email
director@ciaops.com
Skype for Business
admin@ciaops365.com

32. Get access to the latest
information by becoming a
Patron
http://www.ciaopspatron.com

34. That’s all folks!
Thanks for attending