360-degree feedback involves collecting performance evaluations from an individual's subordinates, peers, manager, and sometimes customers or external stakeholders. It provides a more well-rounded view of performance than traditional top-down evaluations. When implemented properly with the right culture and training, 360-degree feedback can help individuals gain self-awareness, support leadership development, and promote organizational growth. However, it requires careful planning and facilitation to achieve these benefits and avoid potential pitfalls like lack of buy-in, unconstructive feedback, or undermining the evaluation process.
4. What is 360 Degree Feedback Internal Customers “ Boss” Peers External Customers Team Members Self Feedback collected from Using a specially designed tool Anonymously
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7. Feedback Input & Report Outputs External Colleagues’/ Customers’ Perception Internal Colleagues’ / Peers’ Perception Direct Reports’ Perception Manager’s Perception Strengths and development opportunities How leadership behaviour impacts on others Performance against business competencies Comparison of self perceptions against those of others
