3. Power of Outcomes
Satisfaction Surveys
Customize to your practice and satisfy your curiosities
Consider administering concurrently and at D/C
Important of non-clinical aspects
Loud Receptionist
Bad lighting
4. Power of Outcomes
Pre/Post Treatment Screens
Brief Sx Inventories
BDI
SCL
Self-administered
Augment initial eval
Great sites…
5. Power of Outcomes
CenterForClinicalExcellence.com
ScottDMiller.com
HeartAndSoulOfChange.com
6. Power of Outcomes
ORS: Outcome Rating Scale
CORS: Child Outcome Rating Scale
SRS: Session Rating Scale
CSRS: Child Session Rating Scale
YCORS: Young Child Outcome Rating Scale
YCSRS: Young Child Session Rating Scale
GSRS: Group Session Rating Scale
LASS: Leeds Alliance in Supervision Scale
10. Satisfaction Surveys: Part 2
Referral Satisfaction
Other Stakeholder Satisfaction
Supervisee?
Receptionist/Support Staff?
Power of Outcomes
11. Follow-Up Surveys
Satisfaction
Sx reduction
Seamless As Possible
Blend with SOPs
Tools for Marketing
Tolls for Contracting
NeuroPsych and BPD
Power of Outcomes