1. www.distinctgroup.net
Distinct New Media SRL
company presentation -
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2. www.distinctgroup.net
1. Who are we ?
Since 2001, we are providing IT outsourcing services to companies. We are acting as one-stop shop for:
* technical support (installation, maintanance, troubleshooting, monitoring and call center for servers, applicaton and services)
* software development
* training
* consulting
* research
Based on our experience and our clients common needs we are also developing our own software products.
Our expertise includes:
* internet-based applications (complex websites, e-commerce, etc)
* voice solutions (Voice over IP - VoIP, Interactive Voice Response - IVR, TDM)
* intranet applications
* mobile services (SMS, premium SMS, MMS, WAP)
* ISP and ITSP services
* wireless and dialup services
* autovehicle location (AVL) and other spatial positioning and GPS solutions
* embedded devices
* building and maintaining Linux, Cisco and other devices
Our typical clients are service providers (ISPs, ITSPs, SMS service providers, E-commerce sites) or companies with mission critical internal
IT infrastructure which need a good and stable IT team for support and development.
Distinct's experience is trusted by major companies who leave in our hands important parts of corporate servers and applications. Our
clients and projects porfolio speaks better about our capabilities.
We like to think about us as a world class team of knowlegable, serious, organized and adaptive support engineers and programmers
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3. www.distinctgroup.net
2. Vision
World
* World relies more and more on Information Technology
* Information Technology is a key to progress
* Information Technology is a fast changing area
* Information society needs good (knowlegable, serious, organized, adaptive) technology specialists
Us
* we love technology
* creating IT solutions brings us joy
* we are here to stay
* we are the Internet generation, grown with it before it got mainstream
Seeking to
* have happy clients
* continously adapt to technology changes
* become the best in our areas of expertise
* develop innovative products and services
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4. www.distinctgroup.net
3. History
* 2001 - Bogdan Belu founded Distinct New Media
* 2001 - Getting Radio Total and Radio 21 as clients
* 2003 - We diversify our clients and knowledge base portfolio entering two new emerging segments VoIP (Voice over IP) and SMS/Voice
VAS (Value Added Services)
* 2003 - Completed SMSPLUS - first (as far as we know) mobile services (sms and content) delivery platform in Romania
* 2003 - Completed Dialplus (http://www.dialplus.ro) - dialup services platform featuring instant account creation by SMS
* 2003 - Started to offer VoIP support and development services for clients in Romania and abroad (H323 based, then SIP)
* 2003 - Created application 'Zapp Installer' for Telemobil SA (CDMA voice&data services provider), application was distributed to all data
services customers in order to help them automatically setup internet connection
* 2003 - More installation and support services for local companies IT infrastructure and services
* 2003 - Opened a new office and launched SEO departament in order to provide human operator supervised link exchange for our clients in
online casino business
* 2003 - Produced various websites, mostly as frontends for our backend technology
* 2004 - Voip support - made operational first post-war VoIP termination service in Iraq using Cisco access servers
* 2004 - Milestone: having 24/7 (non-stop) technical support team
* 2004 - Continuing to develop new sms services (games and info services) on top of SMSPLUS
* 2004 - Continuing to provide ISP, servers and VoIP support for our clients and client's clients, having supported equipments on 4
continents (Europe, North America, Africa and Asia), some in places we likely won't go in person
* 2004 - Installing and securing web servers (7 boxes) for main web site of one big telecom company
* 2004 - Dialplus goes nationwide, interconnection project, adding about 40 more access servers into system
* 2004 - Created Certicord (phone conversations recorder) and Soundercover PSTN (live mixing prerecorded sounds into a phone
conversation), cooperation with Simeda Gmbh
* 2004 - Radu Ometita joins team as partner, getting into AVL (Autovehicle Location) business, having office full of cutting edge GPS and
GPRS technology for evaluation
* 2004 - Programming first Java MIDP application for Siemens TC45 embedded device
* 2004 - Completed 'Hotline router' - Call center software for adult IVR industry
* 2004 - Support: launching our own monitoring platform
* 2005 - Completed 'Fazan', 'Kuplometru' and 'Hangman' by sms applications and seeing those used by tens of thousens of users
* 2005 - Launched 'Smshouse' sms platform for Swiss market
* 2005 - Completed installer software for 'Voxell - UMTS interface' for Topex, product better known in Romania as 'Vodafone 3G Multioffice'
* 2005 - Implementation of unified support and development tickets system
* 2006 - Sister company 'Distinct software' is created
* 2006 - Unified tickets, knowledge base, monitoring, source control, project management systems
* 2006 - Software: Radio 21, created software behind ascult@radio21.roThis email address is being protected from spam bots, you need
Javascript enabled to view it robot and 072DEMENTA sms services
* 2006 - Completed Radio Lynx (online radio) project (website and servers infrastructure)
* 2006 - Providing training about internet security at SIVECO summer school
* 2006 - Installed first DWAP boxes
* 2006 - Creating and getting live WSSO (Web Single Sign-on system) for a big telecom portal
* 2007 - Completed and installed first DWAP Printer Edition boxes (remote printing of website orders)
* 2007 - Providing support for the number one radio media group in Romania (EDI Romania - Radio 21, Europa FM, RRM)
* 2007 - Monitoring software reaches 500 simulataneous checks milestone
* 2007 - Reaching a total of 25 000 resolved tichets milestone
* 2007 - Restarting Lyceum project (improving educational system via technology)
* 2007 - Completed Number Portability add-on for WSSO
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5. www.distinctgroup.net
4. What we know?
Summary
Open source and internet technologies are the building blocks of our knowledge.
We are also supporting and promoting commercial vendors solutions in areas where those perform better.
Technologies
1. Programming and formating languages
* PHP
* HTML
* Java Script
* CSS
* XML/XSLT, VoiceXML
* Flash (Action Script, Streaming, Flash Media Server, Flash Lite)
* PCRE (regular expressions)
* WAP (WML, WMLS, WTAI)
* Java, Java MIDP
* C, C++, Visual C
* Perl (only legacy work)
* secondary technologies and quot;to watch listquot; includes: Python, Erlang, .NET/mono framework, Ruby
2. Software development technologies
* AJAX
* RSS
* HTTP, FTP
* XMLRPC
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6. www.distinctgroup.net
* Webservices
* JSON
* GPS, mapping and related technologies
3. Networking and communications
* IP routing
* Internet protocols (IP, TCP, UDP, ICMP)
* Routing protocols BGP, OSPF, RIP
* Email protocols POP3, IMAP, SMTP
* VPN and tunneling (Openvpn, IPSEC)
* TDM telephony (ISDN, R2, E&M)
* VoIP (SIP, H323, MGCP)
* VoIP: Cisco, Quintum, Audiocodes, Sipura, Linksys and other VoIP gateways
* VoIP: Softswitches (Asterisk, Voicemaster, Nextone, HostedSwitch, Yate, etc)
* Web servers: Apache, thttpd, lighttpd
* DHCP/BOOTP
* RAID (software and hardware), RAID over IP
* Layer 2: bridging and VLANS
* Firwall: advanced firewall and packet inspection technologies
* traffic shapping
* DNS
* data backup technologies
* Windows (tm) Domains
* Internet security
* Instant messaging (Yahoo, MSN) robots
* Monitoring technologies
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7. www.distinctgroup.net
* SSL/TLS and cryptography (certificates, Certification Authority, PKI, etc)
* Wireless (802.11bg), Bluetooth
3. Databases
* PostgreSQL
* MySQL
* SQLite
* Oracle
* Microsoft SQL (MS SQL)
* openLDAP
* Sybase
4. Development and support standards
* trouble tichets
* support procedures
* coding standards
* code documentation
* source control
* project tracking
* testing
* project specifications
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8. www.distinctgroup.net
5. Raw numbers
Some raw numbers about our work (amazing also for us):
* about 12500 resolved tickets per year
* more than 600 active checks in our monitoring system
* more than 40 client companies
* 10+ employees and collaborators
* 30+ number of countries we worked in (on 4 continents)
* more than 640 unique ticket requestors
* 154 projects
Note: figures last updated: September, 2008
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