9. Memoir Monopoly
USB dropbox google drive
硬體 軟體+互聯網 生態系
立體造型+製程 用戶體驗+程式 服務設計+商業模式
Due to competition & the low price of hardware
The Age of Service Design
10. Memoir Monopoly
Zyxel Asus Synology
硬體 軟體+互聯網 生態系
立體造型+製程 用戶體驗+程式 服務設計+商業模式
Due to competition & the low price of hardware
The Age of Service Design
27. UXR Project
focuses on User Experience
Research, Design,Test
Most UX Test in Company
focuses on UsabilityTest
0
20
40
60
80
time difference
UXR UXTest
29. 1. 系統狀態的能見度 Visibility of system status
2. 系統與真實世界的關聯性 Match between system and the real world
3. 使用者的操控自由 User control and freedom
4. 一致性和標準 Consistency and standards
5. 預防錯誤 Error prevention
6. 辨識而非記憶 Recognition rather than recall
7. 彈性與使用效率 Flexibility and efficiency of use
8. 美觀與簡化設計 Aesthetic and minimalist design
9. 幫助使用者認識、偵錯並從錯誤中恢復 Help users recognize, diagnose, and recover from errors
10. 幫助與說明文件 Help and documentation
10 Usability Heuristics for User Interface Design
—— Jakob Nielsen. (1994). Usability Engineering.