Behavioral Coaching is a combination of processes, models and methodologies used by coaches to bring about lasting behavioral change on the part of clients
1. BEHAVIORAL COACHING
WHAT IS IT?
Dr. Shayne Tracy, CMC, OCC
ASSOCIATION OF CORPORATE EXECUTIVE COACHES
HTTP://WWW.ACEC-WEBSITE.ORG CB@ACEC-WEBSITE.ORG
908.509.1744
2. DR. SHAYNE TRACY CMC
Senior Facilitator, Behavioral Coaching Institute
Consultant, Newhouse Partners
Dr. Shayne Tracy is a Strategic Organization Development
Specialist and Master Coach. He is a trusted advisor to
senior managers and executives in the creation of
personal and corporate value.
Dr Tracy has joined the Board and is a Shareholder of
Odyssey Transformational Strategies and Odyssey
Consulting Institute
Shayne’s activities include strategic planning, business
restructuring, performance
management, assessment, diagnostics and executive
coaching.
Shayne is also a Senior Facilitator with the Behavioral
Coaching Institute and he certifies Master Coaches
worldwide.
3. ABOUT DR. SHAYNE TRACY CMC, OCC
Educator: Teacher, Principal, Assistant Superintendent Human
Resources
Business founder: HR Technologies Inc.
Shareholder: www.hyperstreet.com
Organizational Development Specialist: www.newhousepartners.com
Certified Behavioral, Values, Attributes, Skills
Professional, Pathfinder Career System
Odyssey: The Business of Consulting-Director and Facilitator
www.odysseyconsultinginstitute.com
Certified Master Coach: www.executivecoachworx.com
Senior Facilitator-Behavioral Coaching Institute
www.1to1coachingschool.com
4. OPPORTUNITIES FOR BEHAVIORAL
COACHING
Climate of continuous change
Environment of “tight” economic realities
Corporate awareness of need for internal coaches
International corporate growth
Multi-generational workplace environment
Cross-cultural interpersonal dynamics
Expanding body of research supporting behavioral coaching
initiatives
5. INFLUENCE OF BEHAVIOR
BASED COACHING
Behavior-based (evidenced-based)
coaching is a third wave psychological
approach (looking forward and not
backward) to achieving sustainable
behavioral change in a relatively short
time frame
6. “Do not judge, and you will
never be mistaken.”
—Jean Jacques Rousseau
MASTER COACH PRINCIPLE
Jean Jacques Rousseau
8. WHAT IS BEHAVIORAL COACHING?
Behavioral Coaching emphasizes generative behavioral
change, concentrating on strengthening self- identity and
values, and bringing new or reframed vision and goals into
practical, achievable reality
Behavioral Coaching involves helping people effectively
achieve outcomes on a wider range of levels
(emotional, social, skillful, intellectual, self-
conceptual, motivational, valueful)
9. THE ROLE OF BEHAVIORAL
COACHING
Consulting
Training
Mentoring
Counseling
Behavioral Coaching
Knowledge
Competencies
Psych-Social Practices
Learning Processes
Behavioral Models
Change Processes
11. WHAT IS BEHAVIORAL COACHING?
is creating a safe, supportive environment for
someone to have their “internal conversation”
out loud
lives in use of language—language of change—
change language
2 interchangeable power verbs “think” and
“feel”
is creating a behavioral context for planned, self
directed action and focused results
engaging emotions and feelings
12. WHAT IS BEHAVIORAL COACHING?
is getting to “soul-talk vs. self-talk”
depth of “Understanding’ is the beginning of behavioral possibilities
is designing “actions and behaviors” that match “new conversations”
adopts a scientific approach to coaching to bring about
measurable, sustained learning acquisition and change
13. THE ELEMENTS OF A VALUES-BASED
BEHAVIORAL COACHING PRACTICE
Behavioral Based Coaching is grounded in a distinctive set of core
values and principles that guide behavior and actions
Democratization
Self-awareness
Authenticity
Empowerment
15. BEHAVIORAL COACHING AND
LANGUAGE
Behavioral Coaching acknowledges the medium for influencing is
language*
Consequently most of the strategy and dialogue about coaching is
about the use of different value words and how they are applied to
coaching situations
*The language of change is change language
—Dr. Shayne G. Tracy
16. What kind of person do I want to be?
What do I want to do?
What do I want to have?
17. BEHAVIORAL COACHING PATHWAYS
Helping Change Path
A set of values aimed at helping others change
Implicit in this developmental path are different approaches to personal
change and personal goal achievement
Helping Path:
amending, teaching, counseling, servicing, wisdom, compassion, interpre
ter, presence
18. BEHAVIORAL COACHING PATHWAYS
Empathy Path
A set of values that suspend ones own self-interest in the interest of
understanding and appreciating the “values” of others
Empathy Path:
affection, reciprocation, inquiry, consideration, appreciation, open-
mindedness, empathy, inclusion, or interdependence, selflessness
19. BEHAVIORAL COACHING PATHWAYS
Leadership Path
Values oriented towards using others to achieve your organizational
coaching goals
Leadership Path: achieving, supporting, managing, influencing, leading,
architecting, navigating
20. The Behavioral Coach Arena of Influence
Emotions
Feelings
Physiology
The Brain Beliefs Values Attitudes
Behavior
What We Do and Say
Development
Issue
Needs
Learning
21. PROCESS LEVELS IN BEHAVIORAL
COACHING
Behavioral performance/outcomes/ actions: what, specifically,
must be done or accomplished
Environmental factors, the where and when, are determined by the
organizational culture
Capabilities refer to the mental maps, plans or strategies, the how
actions are selected and monitored
22. PROCESS LEVELS IN BEHAVIORAL
COACHING
Beliefs and values reinforce or inhibit capabilities, actions and
motivation, the why a particular path is taken
Identity factors relate to people’s sense of their role or mission, a
function of who a person or group perceives themselves to be
Spiritual factors relate to people’s view of the larger system of which
they are a part, the for whom or for what a particular action step or
path has been taken (the purpose)
24. Point A
Current State
Inner Dialogue
Point B
Future
State?
Possibilities
Empowerment
Ownership
Accountability
Responsibility
Behavioral Change
Start With the End in View
29. No single model or theory can explain all of the personal variables that an
individual experiences in the process of change
As coaching professionals become familiar with behavior change models
and access validated behavioral change tools they can facilitate creative
solutions to serve client needs and situations
30. PRIMARY DISCIPLINES INFORMING
BEHAVIORAL BASED COACHING
Cognitive-Behavioral Approach
How to enhance thinking skills, conceptual thinking and decision making
Solution-Focused Approach
Identifying what works and doing more of it while replacing what doesn’t
work with alternative behaviors
31. SECONDARY DISCIPLINES INFORMING
BEHAVIORAL BASED COACHING
Organizational and social psychology focuses on and explains
individual and group behaviors
Clinical psychology provides validated methods of assessment and
self-management
Systems approach looks at the organizational forces supporting or
sabotaging progress
Humanistic psychology explores meaning and authenticity
32. SECONDARY DISCIPLINES INFORMING
BEHAVIORAL BASED COACHING
Behavioral coaching incorporates social learning
theory, constructivism, organizational psychology, developmental
psychology, and logotherapy
Psychodynamic theory furnishes the constructs of self-
awareness/insight and defense mechanisms
Sports psychology concentrates on goal
setting, focus, motivation, and commitment
Philosophy also influences the behavioral coaching model in that
coaching inevitably addresses an individual’s view of the world and
his or her guiding philosophical or moral principles
33. ARENAS FOR BEHAVIOR-BASED
COACHING
Executive Coaching
Global Executive Coaching
Leadership Coaching
Management Coaching
CEO/Directors Coaching
Business Services Coaching
Business Development Coaching
The Small Business Development Coach
The Sales Coach
Career Coaching
Communication Coaching
Coaching Educators
The Tertiary Coach
Health Care Coaching
Political Leadership Coaching
34. Recommended Books
Behavioral Coaching-Dr. Suzanne Skiffington and Perry Zeus
Coaching With The Brain in Mind-David Rock, Linda J. Page
Executive Coaching With Backbone and Heart- Mary-Beth O’Neil
Psychology of Executive Coaching-Theory and Application-Bruce
Peltier
35. Thank you for your participation!
ASSOCIATION OF CORPORATE EXECUTIVE COACHES
HTTP://WWW.ACEC-WEBSITE.ORG CB@ACEC-WEBSITE.ORG
CB BOWMAN 908.509.1744
SPEAKER INFORMATION:
Dr Shayne Tracy CMC, OCC drtracy@behavioralcoachinginstitute.com
1.416.737.0407
Skype: shayne.tracy
Notes de l'éditeur
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