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SESSION WILL BEGIN AT 7;30 A.M.
Agenda
Get To Know Your
Government
Clients
How To Build
Your Brand Story
Government
Market Plays
How to Generate
Insane Leads
GET TO KNOW YOUR GOVERNMENT CLIENTS
GOVERNING AUDIENCE CONSUMPTION PREFERENCES
Harvey (2015)
Rank Topics
1 Public Policy
2 Management
3 Politics
4 Economic Development/Workforce
5 Infrastructure
Harvey (2015)
GOVERNING TOPIC INTERESTS
Age Bracket Primary Secondary
<34 Public Policy Management
35-44 Technology Public Policy
45-54 Management Public Policy
55-64 Management Public Policy
Harvey (2015)
GOVERNING TOPIC INTERESTS
GOVERNMENT SOCIAL BEHAVIOR
69% Use Social Media For Professional Purposes
Harvey (2015)
52%
HOW TO BUILD YOUR BRAND STORY
“Purposeful stories are great because they take
information and make it accessible.”
Adapted from Tell to Win by Peter Guber
Peter Guber, Tell to Win
Formula for Creating a Purposeful Story
1 2 3
Challenge Struggle Resolution+ +
Adapted from Tell to Win by Peter Guber
for Government
Challenge Struggle
Hook market
attention with
challenge or
question that hits
market pain-point or
raises awareness of
unexplained one.
Resolution
+ +
Use data,
examples and
strategic content
to unpack the
challenge into
accessible pieces.
Create a call-to-
action that is
bundled with your
solution.
Adapted from Tell to Win by Peter Guber
Formula for Creating a Purposeful Story for Government
The Story
Customer Example
Story
Challenge Struggle
“How will you respond
to a FOIA request for
social media records?”
Resolution
+ +
12 government agencies
have been sued for not
archiving social media.
FOIA classifies social
media as an electronic
record and it must be
maintain as such.
Protect yourself by
archiving your social
media today. Once
you sign up, it only
takes 2 minutes to
protect your agency.
Adapted from Tell to Win by Peter Guber
GOVERNMENT MARKET PLAYS
Identify & Target Inform & Activate Build Awareness
& Trust
Engage & Network Convert & Build
Government Market Plays
Identify & Target Inform & Activate Build Awareness
& Trust
Engage & Network Convert & Build
Government Market Plays
P
Identify & Target
PLAYS
Create a Buyer’s
Journey
Identify a Critical
Market Path
Tap Into External
Market Data
1 2 3
PIOs
CIOs
CTOs
City Managers
Mayors/Elected Officials
City Secretaries
Records Clerks
City Attorneys
CREATE A BUYER’S JOURNEY
Role
Problem
Awareness
Problem
Recognition
Problem
Definition
Identify
Options Evaluate Recommend
Approve/
Fund
Implement
Mayors/
Elected
Officials
X
City
Manager X
City
Attorney
CIO
X X
CIO/CTO * X X X X X X
City
Secretaries X X
Records
Clerks X X X X
* In Centralized Information Technology Shops
CREATE A BUYER’S JOURNEY
Role
Problem
Awareness
Problem
Recognition
Problem
Definition
Identify
Options Evaluate Recommend
Approve/
Fund
Implement
Mayors/
Elected
Officials
X
City
Manager X
City
Attorney
CIO
X X
CIO/CTO * X X X X X X
City
Secretaries X X
Records
Clerks X X X X
* In Centralized Information Technology Shops
IDENTIFY CRITICAL PATH
TEXT TAP INTO MARKET DATA
Identify & Target Inform & Activate Build Awareness
& Trust
Engage & Network Convert & Build
Government Market Plays
Create Content to
Provoke Curiosity
and Frame the
Market Problem.
Inform & Activate
PLAYS
21 3
Create
Opportunities To
Educate The
Market
Create Content to
Activate Your
Potential
Customer
ArchiveSocial automates the capture and retrieval of records from social
networks including Facebook, Twitter, YouTube, Instagram, and LinkedIn
for compliance with state and federal public records laws.
http://archivesocial.com/respond
HOW WILL
YOU RESPOND?
CREATE CONTENT TO PROVOKE CURIOSITY & FRAME THE PROBLEM
CREATE CONTENT TO EDUCATE THE MARKET
CREATE CONTENT TO ACTIVATE YOUR POTENTIAL CUSTOMER
Social Media Policy Template
Gated Content
Identify & Target Inform & Activate Build Awareness
& Trust
Engage & Network Convert & Build
Government Market Plays
Create or Host
Market
Resources
Build Awareness
& Trust PLAYS
Build Brand
Visibility
1 2
Develop a
Point-of-View
3
BUILD BRAND VISIBILITY
CREATE OR HOST MARKET RESOURCES
DEVELOP A POINT-OF-VIEW
Identify & Target Inform & Activate Build Awareness
& Trust
Engage & Network Convert & Build
Government Market Plays
Engage & Network
PLAYS
1
Create
Opportunities to
Unpack Your
Story In-Person
2
Use Events To
Gather Valuable
Intelligence
3
Bundle Content
Call-to-Actions at
Events
CREATE OPPORTUNITIES TO UNPACK YOUR STORY IN-PERSON
GovTech Social in Austin, Texas
TEXT USE EVENTS TO GATHER VALUABLE MARKET INTEL
BUNDLE CONTENT CALL-TO-ACTIONS AT EVENTS
bit.ly/govsocialpolicy
Download A Free Social Media Policy Template Instantly At
Don’t Be Left Behind With Your Agency’s Social Media.
Identify & Target Inform & Activate Build Awareness
& Trust
Engage & Network Convert & Build
Government Market Plays
Convert & Build
PLAYS
Create Content
That Addresses A
Market Pain Point
Design Content
For Sharing
Break Content Into
Elements That Can
Be Cross-
Promoted
1 2 3
CREATE CONTENT THAT SOLVES A MARKET PAIN POINT
(CONT’D) CREATE CONTENT THAT SOLVES A MARKET PAIN POINT
Source: CDG 2015
TEXT DESIGN CONTENT FOR SHARING
TEXT
BREAK GATED-CONTENT INTO PIECES THAT CAN BE CROSS PROMOTED
Video Explainer
Gated Content
Social Media Post
HOW TO BUILD INSANE LEADS
Gated Asset
LeadProspect
STANDARD LEAD GENERATION
STANDARD LEAD GENERATION
Leads
Time
INSANE LEAD GENERATION
“EXPONENTIAL”
Leads
Time
Gated Asset
Lead
INSANE LEAD GENERATION
Tweet with Infographic
Video Article on Linkedin
Sponsored Article
Newsletter
Prospect
Prospect
Prospect
STEP 1 - IDENTIFY 1 PIECE OF CONTENT
eBook Case Study Market Research
Issue Brief Guide
Whitepaper
Solution Spotlight Industry Report
Or Any Other Content You Would Normally Gate.
STEP 1 - IDENTIFY 1 PIECE OF CONTENT
eBook Case Study Market Research
Issue Brief Guide
Whitepaper
Solution Spotlight Industry Report
Or Any Other Content You Would Normally Gate.
✔
STEP 2 - PICK 3 PLATFORMS
Industry
Newsletter
Linkedin
Corporate Post
Twitter
Web
Advertisement
Speaking
E-mail Drip
Corporate Blog Slideshare
Linkedin Group Event Handout Direct Mail Adwords
And Much More!
STEP 2 - PICK 3 PLATFORMS
Industry
Newsletter
Linkedin
Corporate Post
Twitter
Web
Advertisement
Speaking
E-mail Drip
Corporate Blog Slideshare
Linkedin Group Event Handout Direct Mail Adwords
And Much More!
✔
✔
✔
STEP 3 - PICK A 3 CONTENT HOOKS
Infographic Statistic or Fact
Expert
Perspective
Google Hangout
Quote
Free Chapter PowerPoint
Animated GIF Event Handout Direct Mail Adwords
And Much More!
1-minute Video
STEP 3 - PICK A 3 CONTENT HOOKS
Infographic Statistic or Fact 1-minute Video
Expert
Perspective
Google Hangout
Quote
Free Chapter PowerPoint
Animated GIF Event Handout Direct Mail Adwords
And Much More!
✔
✔
✔
eBook
Industry
Newsletter
Twitter Post
Slideshare
Statistic or Fact
Free Chapter
Step 1 - Channel Step 2 - Content Hook
Gated Content
1-minute Video
STEP 4 - EXECUTE
HOW TO CALCULATE ROI
ROI = $150,000 - $50,000
$50,000
X 100
(Gain From Investment) (Investment)
(Investment)
(To Put In Percent Form)
ROI = 200%
TEXT
CHANNEL SPECIFIC ROI CALCULATIONS
TEXTTEXT
$ GENERATED
=# OF CHANNEL ACTIONS CHANNEL VALUE PER ACTION
TEXTTEXT
$ GENERATED (MONTH)
=# OF CHANNEL IMPRESSIONS (MONTH) CHANNEL VALUE
PER IMPRESSION
TEXTTEXT
$1,000,000 GROSS SALES =
500,000 IMPRESSIONS
$2 SALES PER IMPRESSION
Questions?
bit.ly/iwantinsaneroiRESOURCES
DOWNLOAD INSANEROI RESOURCES AT
Dustin Haisler
Chief Innovation Officer
dhaisler@erepublic.com
Photo Credit: Chase Lindberg

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