SlideShare une entreprise Scribd logo
1  sur  36
Télécharger pour lire hors ligne
Page 1Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
THE	
  FUTURE	
  OF	
  DIGITAL	
  RETAIL	
  
Deborah	
  Weinswig	
  
Execu?ve	
  Director,	
  FBIC	
  Global	
  Retail	
  &	
  Technology	
  
deborahweinswig@fung1937.com	
  
US:	
  917-­‐655-­‐6790	
  
HK:	
  852.6119.1779	
  
CHN:	
  86.186.1420.3016	
  
@debweinswig	
  
	
  
Page 2Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
Agenda	
  
•  About	
  the	
  Fung	
  Group	
  
•  About	
  Fung	
  Business	
  Intelligence	
  Centre	
  (FBIC)	
  
•  Top	
  16	
  Emerging	
  Global	
  Technology	
  Trends	
  for	
  2016	
  
	
  
Page 3Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
The	
  Fung	
  Group	
  
Page 4Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
Fung	
  Business	
  Intelligence	
  Centre	
  
•  Established	
  in	
  2000	
  and	
  headquartered	
  in	
  Hong	
  Kong	
  
•  FBIC	
  serves	
  as	
  the	
  knowledge	
  bank	
  and	
  think	
  tank	
  for	
  the	
  Fung	
  Group	
  
–  Collects	
  and	
  analyzes	
  market	
  data	
  on	
  sourcing,	
  supply	
  chains,	
  distribu?on	
  and	
  retail	
  
–  Provides	
  thought	
  leadership	
  on	
  technology	
  and	
  other	
  key	
  issues	
  
•  New	
  York–based	
  Global	
  Retail	
  &	
  Technology	
  team	
  	
  
–  Follows	
  broader	
  retail	
  and	
  technology	
  trends	
  
–  Provides	
  advice	
  and	
  consultancy	
  services	
  to	
  colleagues	
  and	
  business	
  partners	
  of	
  the	
  Fung	
  Group	
  	
  
–  Builds	
  collabora?ve	
  knowledge	
  communi?es	
  
•  Crea?ng	
  a	
  database	
  of	
  technology-­‐based	
  startups	
  
•  Disruptors	
  Breakfasts:	
  introduce	
  startups	
  focusing	
  on	
  disrup?ve	
  technologies	
  that	
  are	
  changing	
  the	
  ways	
  we	
  think	
  
and	
  act	
  today	
  
Page 5Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
Futureproofing	
  
•  An?cipate	
  future	
  trends	
  and	
  
developments	
  
•  Plan	
  for	
  future	
  value	
  and	
  avoid	
  
obsolescence	
  
–  What	
  problem	
  are	
  you	
  trying	
  to	
  solve?	
  
–  How	
  will	
  solu?on	
  be	
  used?	
  
–  How	
  robust	
  does	
  it	
  need	
  to	
  be?	
  	
  
•  Ensure	
  flexibility	
  to	
  manage	
  changing	
  
formats	
  and	
  deployment	
  paferns	
  
Page 6Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
Our	
  Partnerships	
  With	
  Interna?onal	
  Accelerators	
  
Alchemist Accelerator is an accelerator exclusively for startups whose revenue comes from
enterprises, not consumers.
Entrepreneurs Roundtable Accelerator (ERA) provides participant companies with an intensive
four-month program, with the goal of helping early-stage companies progress rapidly into
exciting, viable businesses.
New York Fashion Tech Lab is an accelerator that is a result of a collaboration between the
Partnership Fund for New York City, Springboard Enterprises and major fashion retailers. It focuses
on early- and growth-stage companies.
Plug and Play is a global innovation platform. It connects startups to corporations, and invests in
over 100 companies every year. Its 360° ecosystem allows for remarkable innovation to take
shape on an international scale.
Techstars is a global ecosystem that empowers entrepreneurs to bring new technologies to
market wherever they choose to build their business.
Page 7Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
Collabora?ons	
  With	
  the	
  HK	
  Startup	
  Ecosystem	
  
Disruptors Event Series : we host networking events that showcase startups focusing on disruptive technologies that are
changing the ways we think and act today
Research Coverage: we publish research covering the Hong Kong startup ecosystem, Hong Kong-based startups and
major startup events
Speaking engagements: we take part in startup forums as speakers and panelists
Mentorship & Angel Investing: we mentor startups and provide funding to startups as angel investors
Knowledge sharing: we partner with stakeholders in the ecosystem in sharing knowledge and information to grow and
improve Hong Kong’s startup ecosystem
Page 8Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
Fung	
  Capital/FBIC	
  Commerce	
  Technology	
  Landscape	
  
Page 9Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
TOP	
  16	
  RETAIL	
  TECH	
  TRENDS	
  FOR	
  2016	
  
1.  Additive Technology: Intelligent Clothing
2.  3D Printing
3.  Robotics/Artificial Intelligence
4.  Drone Delivery
5.  Smart Malls
6.  IoT-Driven Partnerships
7.  Wearables
8.  Gamification
9.  Voice and Facial Recognition
10.  Virtual Reality
11.  Augmented Reality
12.  IoT
13.  Mobile Health
14.  Mobile Payments
15.  Caring Economy
16.  Sharing Economy
Page 10Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
1.	
  Addi?ve	
  Technology:	
  Intelligent	
  Clothing	
  
•  Applica?on	
  of	
  nanotechnology	
  in	
  smart	
  fabrics	
  offers	
  poten?al	
  
for	
  development	
  of	
  new	
  tex?le	
  materials	
  
–  Kuraray	
  has	
  developed	
  a	
  way	
  to	
  harness	
  afributes	
  of	
  liquid-­‐crystalline	
  
polymers,	
  resul?ng	
  in	
  extraordinarily	
  strong	
  fibers	
  that	
  can	
  hold	
  the	
  
weight	
  of	
  four	
  SUVs	
  
–  Threadsmiths	
  introduced	
  the	
  Cavalier	
  T-­‐shirt,	
  which	
  uses	
  
“hydrophobic”	
  nanotech	
  woven	
  into	
  the	
  fabric	
  to	
  make	
  it	
  water	
  and	
  
stain	
  resistant	
  
•  Visijax	
  embeds	
  LEDs	
  in	
  both	
  the	
  front	
  and	
  rear	
  of	
  jackets	
  
–  Machine	
  washable	
  and	
  powered	
  by	
  	
  
a	
  USB-­‐rechargeable	
  bafery	
  that	
  	
  
lasts	
  up	
  to	
  20	
  hours	
  between	
  charges	
  	
  
–  Commuter	
  and	
  City	
  Ace	
  models	
  have	
  	
  
mo?on-­‐sensing,	
  self-­‐canceling	
  turn	
  signals	
  	
  
embedded	
  into	
  the	
  sleeves	
  of	
  the	
  garment	
  	
  
Page 11Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
2.	
  3D	
  Prin?ng	
  
Examples	
  in	
  consumer	
  goods:	
  	
  
•  Orbitrec:	
  world’s	
  first	
  3D-­‐printed	
  bike	
  unveiled	
  at	
  CES	
  	
  
•  Normal	
  
–  Custom-­‐fit	
  3D-­‐printed	
  earphones	
  
–  Partnered	
  with	
  Rebecca	
  Minkoff	
  on	
  limited-­‐edi?on	
  products	
  
–  More	
  sustainable	
  
•  Shoes	
  of	
  Prey	
  
–  Design	
  your	
  own	
  perfect	
  shoes	
  
–  Design	
  studios	
  in	
  6	
  Nordstrom	
  stores	
  
•  Mink	
  Makeup	
  Printer	
  	
  
–  Sub-­‐$200	
  desktop	
  printer	
  can	
  print	
  makeup	
  
Page 12Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
3.	
  Robo?cs/Ar?ficial	
  Intelligence	
  
•  SopBank	
  is	
  partnering	
  with	
  IBM’s	
  Watson	
  to	
  provide	
  new	
  
func?onality	
  to	
  Pepper,	
  its	
  voice	
  recogni?on	
  robot	
  
•  In	
  Japan,	
  hundreds	
  of	
  Pepper	
  robots	
  have	
  been	
  deployed	
  
at	
  Nestlé	
  retail	
  stores	
  
•  Target	
  is	
  planning	
  to	
  deploy	
  robots	
  in	
  	
  
a	
  concept	
  store	
  in	
  2016	
  
•  Lowe’s	
  OSHbot	
  already	
  being	
  tested	
  
Page 13Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
3.	
  Robo?cs/Ar?ficial	
  Intelligence	
  
•  About	
  1.2	
  million	
  addi?onal	
  robots	
  are	
  expected	
  to	
  be	
  
deployed	
  in	
  the	
  US	
  by	
  2025	
  (BCG)	
  	
  
•  Amazon	
  had	
  30,000	
  Kiva	
  robots	
  working	
  at	
  13	
  fulfillment	
  
centers	
  by	
  September	
  2015,	
  double	
  the	
  number	
  from	
  a	
  
year	
  earlier	
  
•  Robots	
  created	
  for	
  corporate	
  boardrooms	
  
–  Allow	
  users	
  to	
  interact	
  remotely	
  from	
  home	
  	
  
(or	
  wherever	
  they	
  are)	
  
–  In	
  the	
  Suitable	
  Technologies	
  showroom,	
  salespeople	
  appear	
  
through	
  telepresence	
  robots	
  
•  Advise	
  on	
  how	
  to	
  repair	
  parts	
  and	
  do	
  training	
  sessions	
  
Page 14Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
3.	
  Robo?cs/Ar?ficial	
  Intelligence	
  
•  S?tch	
  Fix	
  
–  Subscrip?on	
  service	
  that	
  uses	
  AI	
  and	
  human	
  judgment	
  to	
  
recommend	
  apparel	
  to	
  shoppers	
  
–  Subscribers	
  receive	
  a	
  curated	
  box	
  with	
  items	
  personally	
  chosen	
  
by	
  a	
  combina?on	
  of	
  machine	
  and	
  human	
  stylists	
  
•  Used	
  for	
  genera?ng	
  recommenda?ons;	
  key	
  driver	
  across	
  
industries	
  
–  35%	
  of	
  Amazon	
  sales,	
  50%	
  of	
  LinkedIn	
  connec?ons	
  and	
  75%	
  of	
  
Neulix	
  views	
  are	
  driven	
  by	
  recommenda?ons	
  
Page 15Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
4.	
  Drone	
  Delivery	
  
•  Amazon	
  is	
  the	
  leader	
  in	
  drone	
  delivery	
  technology	
  
•  Drone	
  company	
  Flytrex	
  forecasts	
  that	
  delivery	
  drones	
  	
  
could	
  be	
  in	
  use	
  in	
  London	
  within	
  five	
  years	
  
•  Es?mated	
  1	
  million	
  drones	
  sold	
  during	
  holiday	
  season	
  (FAA)	
  
•  New	
  drones	
  introduced	
  at	
  CES	
  that	
  can	
  follow	
  a	
  moving	
  object	
  and	
  
carry	
  a	
  person	
  
•  QuiQui	
  is	
  a	
  drone	
  delivery	
  service	
  based	
  	
  
in	
  San	
  Francisco	
  
•  The	
  FAA	
  lost	
  a	
  recent	
  lawsuit,	
  paving	
  
the	
  way	
  for	
  commercial	
  drone	
  use	
  
Page 16Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
5.	
  Smart	
  Malls	
  
•  Beacons	
  enable	
  loca?on-­‐based	
  adver?sements	
  
–  Shoppers	
  who	
  are	
  nearby	
  receive	
  mobile	
  no?fica?on,	
  such	
  as	
  coupons	
  and	
  direc?ons	
  
–  ShopAdvisor	
  &	
  Levi	
  Strauss	
  study:	
  recipients	
  visited	
  stores	
  at	
  a	
  rate	
  that	
  was	
  2.6	
  ?mes	
  greater	
  than	
  
those	
  who	
  did	
  not	
  receive	
  no?fica?ons	
  
•  Malls	
  can	
  track	
  movements,	
  behaviors	
  and	
  preferences	
  
–  Data	
  collected	
  from	
  connected	
  kiosks,	
  apps,	
  mo?on-­‐sensing	
  	
  
technology,	
  beacons,	
  wi-­‐fi	
  networks	
  
–  Primarily	
  collected	
  from	
  wi-­‐fi	
  networks	
  
•  Data	
  enables	
  personalized	
  and	
  ?mely	
  promo?ons	
  
–  Build	
  shopper	
  profiles,	
  including	
  visita?on	
  frequency	
  	
  
and	
  movement	
  inside	
  malls	
  	
  
–  If	
  data	
  shows	
  that	
  shoppers	
  frequent	
  healthy	
  food	
  outlets,	
  	
  
it	
  can	
  drive	
  the	
  opening	
  of	
  health-­‐food	
  restaurants	
  in	
  a	
  mall’s	
  food	
  court	
  
	
  
Page 17Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
6.	
  IoT-­‐Driven	
  Partnerships	
  
•  Unprecedented	
  cross-­‐industry	
  partnerships	
  being	
  
formed	
  
•  Samsung	
  and	
  Microsop	
  developing	
  IoT	
  devices	
  based	
  on	
  
Windows	
  10	
  
•  Panasonic	
  is	
  partnering	
  with	
  Denver	
  to	
  transform	
  it	
  into	
  
the	
  first	
  smart	
  city	
  	
  
–  Create	
  an	
  energy-­‐efficient	
  hub	
  	
  
–  Solar	
  technology,	
  tele-­‐medicine	
  tech,	
  traffic	
  management	
  
and	
  security	
  
•  Audi	
  and	
  Qualcomm	
  are	
  partnering	
  to	
  integrate	
  
Qualcomm’s	
  Snapdragon	
  602A	
  to	
  provide	
  cuxng-­‐edge	
  
connec?vity	
  technology	
  	
  
–  Infotainment,	
  advanced	
  smartphone	
  connec?vity,	
  
naviga?on,	
  voice	
  quality	
  and	
  control	
  features	
  	
  
Page 18Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
•  Ford	
  is	
  partnering	
  with	
  Amazon	
  to	
  integrate	
  vehicles	
  with	
  
Echo,	
  Amazon’s	
  smart-­‐home	
  device	
  
•  Intel	
  is	
  working	
  with	
  New	
  Balance	
  on	
  an	
  Android	
  Wear	
  fitness	
  
watch	
  that	
  is	
  due	
  out	
  next	
  holiday	
  season	
  
•  IBM	
  and	
  Under	
  Armour	
  are	
  integra?ng	
  the	
  Watson	
  
supercomputer	
  with	
  the	
  Connected	
  Fitness	
  network	
  to	
  
analyze	
  data	
  and	
  provide	
  real-­‐?me	
  coaching	
  on	
  health	
  	
  
and	
  fitness	
  
•  Volvo	
  pursued	
  a	
  partnership	
  with	
  Microsop	
  to	
  enhance	
  
connected-­‐car	
  strategies	
  
–  The	
  Microsop	
  Band	
  can	
  be	
  pressed	
  and	
  told	
  to	
  start	
  the	
  car	
  
heater,	
  for	
  example	
  
6.	
  IoT-­‐Driven	
  Partnerships	
  
18
Page 19Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
7.	
  Wearables	
  
•  Fitbit:	
  22.2%	
  share	
  (#1)	
  of	
  the	
  wearables	
  market	
  as	
  of	
  	
  
3Q	
  15	
  (IDC)	
  
•  Apple	
  Watch:	
  18.6%	
  (#2)	
  share	
  of	
  the	
  wearables	
  market	
  as	
  
of	
  3Q	
  15	
  (IDC)	
  	
  	
  
•  iFit	
  ecosystem	
  provides	
  a	
  game	
  plan	
  for	
  exercising,	
  ac?vity,	
  
nutri?on	
  and	
  sleep	
  	
  
•  Under	
  Armour’s	
  $400	
  HealthBox	
  uses	
  a	
  wristband,	
  heart	
  
rate	
  monitor	
  and	
  scale	
  to	
  track	
  fitness,	
  sleep	
  and	
  nutri?on	
  
•  Withings	
  has	
  a	
  smart	
  wristband	
  heart	
  monitor,	
  scale,	
  sleep	
  
monitor	
  and	
  blood	
  pressure	
  monitor	
  
Page 20Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
7.	
  Wearables	
  (Wellness)	
  
•  AromaCare	
  (mindfulness)	
  
–  Connected	
  oil	
  diffuser	
  for	
  personal	
  aromatherapy	
  sessions	
  
–  Aroma	
  capsules	
  have	
  RFID	
  tag	
  to	
  enable	
  launching	
  of	
  specific	
  program	
  
•  Emfit	
  QS	
  (sleep)	
  
–  Monitors	
  heart	
  rate	
  levels	
  and	
  then	
  matches	
  them	
  to	
  specific	
  moments	
  
and	
  interac?ons	
  throughout	
  a	
  user’s	
  day	
  
•  it	
  Smart	
  Bed	
  (sleep)	
  
–  Features	
  biometric	
  sensors	
  that	
  track	
  heart	
  rate,	
  movement	
  and	
  
breathing	
  	
  
–  Ac?veComfort	
  technology	
  collects	
  a	
  customer’s	
  ideal	
  level	
  
of	
  firmness,	
  comfort	
  and	
  support	
  of	
  mafress	
  
–  Support	
  for	
  sleep	
  apnea	
  
	
  
	
  
Page 21Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
8.	
  Gamifica?on	
  
•  Gamifica?on	
  is	
  the	
  use	
  of	
  elements	
  from	
  computer	
  and	
  video	
  
games	
  in	
  real-­‐world	
  or	
  other	
  ac?vi?es	
  	
  
•  Examples	
  include	
  badges,	
  levels	
  and	
  leader	
  boards	
  that	
  can	
  be	
  
used	
  to	
  enhance	
  consumer	
  loyalty	
  
•  In	
  a	
  ?ered	
  rewards	
  program,	
  customers	
  must	
  perform	
  certain	
  
ac?ons	
  in	
  order	
  to	
  pass	
  milestones;	
  each	
  ?me	
  a	
  milestone	
  is	
  
passed	
  there	
  are	
  new	
  rewards	
  
•  Starbucks	
  Rewards	
  gives	
  loyal	
  customers	
  stars	
  and	
  has	
  ?ered	
  
levels	
  of	
  rewards,	
  based	
  on	
  purchases	
  
Page 22Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
8.	
  Gamifica?on	
  
•  Under	
  Armour	
  and	
  HTC:	
  first	
  connected-­‐fitness	
  product	
  
poruolio,	
  the	
  Under	
  Armour	
  HealthBox	
  
– Based	
  on	
  your	
  height,	
  weight,	
  age	
  and	
  workout	
  
tendencies,	
  the	
  Under	
  Armour	
  Record	
  App	
  pairs	
  you	
  	
  
with	
  other	
  users	
  	
  
– You	
  can	
  “challenge”	
  family,	
  friends	
  or	
  co-­‐workers	
  
•  Zipline:	
  incen?vizing	
  through	
  gamifica?on	
  
–  Three	
  key	
  stores	
  have	
  500	
  surplus	
  units	
  of	
  a	
  blue	
  sweater.	
  
Top	
  management	
  can	
  send	
  real-­‐?me	
  data	
  directly	
  to	
  
managers	
  and	
  associates,	
  incen?vizing	
  them	
  with	
  a	
  contest:	
  
whichever	
  associate	
  sells	
  the	
  largest	
  number	
  of	
  units	
  within	
  
a	
  two-­‐hour	
  sale	
  window	
  will	
  receive	
  a	
  financial	
  or	
  bonus	
  
reward	
  
	
  
Page 23Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
9.	
  Facial	
  Recogni?on	
  
•  The	
  global	
  advanced	
  Facial	
  Recogni?on	
  market	
  expected	
  growth:	
  $2.77	
  Bil.	
  in	
  2015	
  to	
  $6.19	
  Bil.	
  in	
  2020	
  (CAGR	
  17.4%)	
  
•  30%	
  of	
  retailers	
  are	
  using	
  facial	
  recogni?on	
  technology	
  to	
  track	
  customers	
  in	
  stores	
  (CSC)	
  
•  Applica?ons	
  are	
  increasing:	
  health,	
  wellness,	
  beauty	
  and	
  adver?sing	
  	
  
–  Determine	
  the	
  thickness	
  and	
  applica?on	
  of	
  makeup	
  	
  	
  
–  Analyze	
  in-­‐store	
  shopper	
  data	
  	
  
•  In	
  2015,	
  Walmart	
  tested	
  with	
  FaceFirst:	
  	
  
–  Cameras	
  check	
  you	
  in	
  at	
  loca?on	
  	
  
–  Smartphone	
  receives	
  customized	
  deals	
  based	
  on	
  demographic	
  
•  Intel	
  released	
  RealSense	
  facial	
  recogni?on	
  technology	
  in	
  2015	
  
–  Consumer	
  grade	
  3D	
  cameras	
  
–  Home	
  usage:	
  camera	
  recognizes	
  face	
  to	
  unlock	
  front	
  door	
  	
  
•  Challenges:	
  Consumers	
  are	
  not	
  especially	
  comfortable	
  with	
  technology	
  use	
  in	
  retail	
  	
  
Page 24Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
10.	
  Virtual	
  Reality	
  
•  Google	
  Cardboard	
  viewer	
  was	
  provided	
  	
  
free	
  to	
  New	
  York	
  Times	
  subscribers	
  
•  The	
  CTA	
  expects	
  VR	
  unit	
  sales	
  to	
  increase	
  to	
  1.2	
  million,	
  a	
  
500%	
  increase	
  from	
  last	
  year	
  
•  VR—Oculus	
  Rip	
  headset	
  ($599)	
  available	
  in	
  	
  
April	
  2016	
  
•  Samsung	
  Gear	
  VR	
  headset	
  ($99)	
  	
  
•  Vitrio	
  VR	
  system	
  provides	
  a	
  360-­‐degree	
  
VR	
  view	
  of	
  proper?es	
  
Page 25Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
10.	
  Virtual	
  Reality	
  (Retail	
  Applica?ons)	
  
•  Widespread	
  adop?on	
  of	
  VR	
  in	
  the	
  
retail	
  space	
  is	
  expected	
  in	
  as	
  lifle	
  as	
  
three	
  years	
  
•  Video	
  of	
  VR	
  applica?on	
  	
  
at	
  Tommy	
  Hilfiger	
  store	
  
Page 26Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
11.	
  Augmented	
  Reality	
  
•  Augmented	
  reality	
  enables	
  consumers	
  to	
  visualize	
  products	
  in	
  their	
  homes	
  in	
  3D	
  while	
  they	
  are	
  
in	
  the	
  store	
  
•  Cimagine	
  
–  Markerless	
  augmented-­‐reality	
  system	
  that	
  can	
  be	
  integrated	
  across	
  mul?ple	
  channels	
  
	
  
Page 27Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
11.	
  Augmented	
  Reality	
  (Retail	
  Applica?ons)	
  
Page 28Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
12.	
  IoT	
  (Connected	
  Home)	
  
•  A	
  mul?tude	
  of	
  connected-­‐home	
  “smart”	
  products	
  are	
  on	
  the	
  market:	
  
cameras,	
  doors,	
  locks,	
  thermostats	
  and	
  light	
  bulbs	
  
•  Samsung	
  Smart	
  Home	
  
–  Samsung	
  Family	
  Hub	
  Refrigerator	
  	
  
–  Highlights:	
  maintains	
  grocery	
  lists	
  and	
  schedules,	
  and	
  even	
  sends	
  photos	
  of	
  the	
  
refrigerator’s	
  contents	
  to	
  smartphones	
  
•  Lowe’s	
  and	
  Staples	
  have	
  launched	
  their	
  own	
  lines	
  of	
  home	
  automa?on	
  
and	
  connected-­‐home	
  products	
  
•  LG’s	
  value	
  has	
  drama?cally	
  increased	
  via	
  its	
  openness	
  and	
  inclusion	
  of	
  
partners	
  in	
  other	
  industries,	
  such	
  as	
  sopware,	
  automobiles,	
  materials	
  
and	
  even	
  real	
  estate	
  	
  
•  Nest	
  Learning	
  Thermostat	
  learns	
  what	
  temperatures	
  the	
  user	
  likes	
  most	
  
and	
  turns	
  down	
  the	
  temperature	
  when	
  the	
  user	
  is	
  away	
  to	
  save	
  money	
  
Page 29Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
12.	
  IoT	
  (Connected	
  Pets)	
  
•  Consumers	
  will	
  spend	
  $60.6	
  billion	
  on	
  their	
  pets	
  in	
  
2015,	
  the	
  American	
  Pet	
  Products	
  Associa?on	
  says	
  
•  Tracking	
  pets’	
  loca?on	
  and	
  ac?vi?es	
  	
  
•  Video	
  and	
  treats	
  
•  Video	
  games	
  
Page 30Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
13.	
  Mobile	
  Health	
  
•  The	
  global	
  mobile	
  health	
  market	
  is	
  expected	
  to	
  top	
  $49	
  billion	
  
by	
  2020.	
  A	
  large	
  aging	
  popula?on	
  and	
  rising	
  rates	
  of	
  chronic	
  
condi?ons,	
  including	
  cancer,	
  heart	
  disease	
  and	
  diabetes,	
  will	
  
drive	
  the	
  market	
  
•  The	
  US	
  senior	
  care	
  service	
  market	
  is	
  	
  
forecast	
  to	
  reach	
  $400	
  billion	
  by	
  2018,	
  	
  
advancing	
  by	
  6.3%	
  annually	
  
•  Smartphone	
  ownership	
  among	
  those	
  ages	
  	
  
65	
  and	
  older	
  increased	
  from	
  5%	
  in	
  2012	
  
to	
  27%	
  in	
  2015	
  
0.44	
  
0.70	
  
1.12	
  
1.78	
  
2.83	
  
4.50	
  
0.00	
  
1.00	
  
2.00	
  
3.00	
  
4.00	
  
5.00	
  
2013	
   2014	
   2015	
   2016F	
   2017F	
   2018F	
  
$	
  Bil.	
  
Global Revenue – Tele-health Devices and Services
Source: Convenient Care Association/Merchant Medicine
Page 31Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
13.	
  Mobile	
  Health	
  
•  Tele-­‐health	
  technology	
  delivers	
  virtual	
  
medical	
  and	
  health	
  services	
  to	
  the	
  growing	
  
aging	
  popula?on.	
  CVS	
  has	
  over	
  1,000	
  walk-­‐
in	
  clinics,	
  many	
  of	
  which	
  use	
  tele-­‐health	
  
technology	
  
•  The	
  average	
  tele-­‐health	
  service	
  cost	
  is	
  
$45	
  compared	
  to	
  $136–$176	
  for	
  	
  
in-­‐person	
  visits	
  
Page 32Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
14.	
  Mobile	
  Payments	
  
•  Apple	
  and	
  Android	
  pay	
  require	
  near-­‐filed	
  communica?ons	
  (NFC)	
  	
  
chips	
  for	
  payment	
  
–  Nega?ve:	
  Require	
  retailers	
  to	
  install	
  new	
  equipment	
  	
  
•  Samsung	
  uses	
  magne?c	
  stripe	
  capability	
  (MST)	
  chips	
  for	
  payment	
  	
  
–  MST	
  compa?ble	
  with	
  new	
  and	
  older	
  credit	
  card	
  terminals	
  –	
  	
  
no	
  addi?onal	
  invest	
  required	
  	
  
–  Most-­‐widely	
  accepted	
  mobile	
  wallet	
  in	
  the	
  US	
  	
  
–  Consumers	
  can	
  enlist	
  loyalty	
  cards	
  into	
  Samsung	
  Pay	
  	
  
–  Receive	
  coupons	
  and	
  discounts	
  directly	
  to	
  Samsung	
  account	
  
–  In	
  2016:	
  Expanding	
  to	
  China,	
  lower-­‐priced	
  handsets	
  and	
  online	
  transac?ons	
  	
  
•  Customer	
  adop?on	
  remains	
  hurdle,	
  shoppers	
  need	
  incen?ve	
  	
  
Page 33Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
14.	
  Mobile	
  Payments	
  
	
  	
  
#	
  of	
  Accepted	
  
LocaOons	
   700,000	
   >	
  30	
  million	
   >	
  700,000	
  
+	
  
• Apple Watch is compatible
• Secure – Unique security code
for each transaction
• Compatibility with existing
terminals
• No additional investment for
retailers
• Works any Android device
• Support from major retailers:
Staples, Walgreens, Wholegoods
	
  
–	
  
• Only works with NFC-enabled
registers
• NFC terminal cost retailer $500
or more
• Not accepted by major retailers:
Walmart, Target, Best Buy
• Limited device options -
Samsung Galaxy S6
• Magnetic strip reader requires
tricky position for phone
• Uses NFC technology
Page 34Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
15.	
  Caring	
  Economy	
  
•  Disruptors:	
  TOMS,	
  Reforma?on,	
  Warby	
  Parker,	
  NOURI,	
  
SoapBox	
  Soaps,	
  Zady,	
  GoodXChange	
  
•  Social	
  ac?vism	
  over	
  self-­‐indulgence	
  
–  Consumers,	
  especially	
  Gen	
  Z,	
  are	
  increasingly	
  demanding	
  
integrity	
  from	
  brands	
  and	
  retailers	
  
•  Startups	
  for	
  social	
  good	
  apply	
  market-­‐based	
  strategies	
  to	
  
achieve	
  a	
  social	
  goal	
  
–  TOMS	
  
–  Reforma?on	
  
•  Social	
  innova?on	
  hubs—The	
  Good	
  Lab	
  in	
  Hong	
  Kong	
  
Page 35Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
16.	
  Sharing	
  Economy	
  
•  Next	
  big	
  industry	
  to	
  be	
  disrupted	
  is	
  
healthcare,	
  via	
  startups	
  such	
  as	
  Doctor	
  on	
  
Demand,	
  Pager,	
  Studio	
  Dental	
  and	
  MedZed	
  
•  Sector	
  is	
  maturing	
  and	
  becoming	
  more	
  
sophis?cated;	
  Airbnb	
  and	
  Uber	
  have	
  
launched	
  separate	
  apps	
  for	
  business	
  
•  Challenges:	
  customer	
  safety	
  and	
  regula?on	
  
bafles	
  
•  2016	
  may	
  see	
  the	
  first	
  big	
  sharing	
  economy	
  
IPO	
  
Source:	
  Company	
  Reports	
  
As	
  of	
  January	
  10,	
  2016	
  	
  
ValuaOons:	
  Selected	
  Sharing	
  Economy	
  Startups	
  
Startup	
  	
   	
  	
   Industry	
   ValuaOon	
  	
  
Uber	
  	
   	
  	
   Car	
  Sharing	
   $62.5	
  B	
  
Airbnb	
  	
   	
  	
   Peer-­‐to-­‐Peer	
  Accommoda?on	
  	
   $25.5	
  B	
  
Didi	
  Kuaidi	
  	
   Car	
  Sharing	
   $16.5	
  B	
  
WeWor
k	
  	
   	
  	
   Office	
  Sharing	
  	
   $10.0	
  B	
  
OLA	
  	
   	
  	
   Car	
  Sharing	
   $5.0	
  B	
  
HomeAway	
  	
   Peer-­‐to-­‐Peer	
  Accommoda?on	
  	
   $3.0	
  B	
  
Lyp	
  	
   	
  	
   Car	
  Sharing	
   $4.0	
  B	
  
Instacart	
  	
  	
  	
   Logis?cs/Delivery	
  	
   $2.0	
  B	
  
Prosper	
  	
  	
  	
   Peer-­‐to-­‐Peer	
  Lending	
   $1.9	
  B	
  
TransferWise	
  	
   Finance	
  	
   $1.0	
  B	
  
Funding	
  Circle	
  	
   Finance	
  	
   $1.0	
  B	
  
Page 36Deborah	
  Weinswig	
  –	
  The	
  Fung	
  Group	
  
THANK	
  YOU!	
  
Deborah	
  Weinswig	
  
Execu?ve	
  Director,	
  FBIC	
  Global	
  Retail	
  &	
  Technology	
  
deborahweinswig@fung1937.com	
  
US:	
  917-­‐655-­‐6790	
  
HK:	
  852.6119.1779	
  
CHN:	
  86.186.1420.3016	
  
@debweinswig	
  
	
  

Contenu connexe

Tendances

The Future of Retail Report
The Future of Retail ReportThe Future of Retail Report
The Future of Retail ReportDigitalRoyalty
 
eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015
eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015
eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015eMarketer
 
Ubiquitous Computing and the In-Store Shopping Experience
Ubiquitous Computing and the In-Store Shopping ExperienceUbiquitous Computing and the In-Store Shopping Experience
Ubiquitous Computing and the In-Store Shopping ExperienceRosetta Marketing
 
What Omnichannel Really Means - Forrester Webinar
What Omnichannel Really Means - Forrester WebinarWhat Omnichannel Really Means - Forrester Webinar
What Omnichannel Really Means - Forrester WebinarFreestyle Solutions
 
Rethink Retail: Create the Future of Shopping Today
Rethink Retail: Create the Future of Shopping TodayRethink Retail: Create the Future of Shopping Today
Rethink Retail: Create the Future of Shopping TodayCognizant
 
Retail Site Selection in a World of Digital Transformation
Retail Site Selection in a World of Digital TransformationRetail Site Selection in a World of Digital Transformation
Retail Site Selection in a World of Digital TransformationPrecisely
 
Procurement essentials 1 martin newman uk
Procurement essentials 1 martin newman ukProcurement essentials 1 martin newman uk
Procurement essentials 1 martin newman ukshelley_shellwill
 
The connected shopper. Fallacy fad or reality?
 The connected shopper. Fallacy fad or reality? The connected shopper. Fallacy fad or reality?
The connected shopper. Fallacy fad or reality?Simon Etchells
 
Social hub pw c demystifying the swiss online shopper - 2013-v2
Social hub   pw c demystifying the swiss online shopper - 2013-v2Social hub   pw c demystifying the swiss online shopper - 2013-v2
Social hub pw c demystifying the swiss online shopper - 2013-v2Social Hub Zürich
 
Tech Top 10s: Innovations in e commerce
Tech Top 10s: Innovations in e commerceTech Top 10s: Innovations in e commerce
Tech Top 10s: Innovations in e commerceMOTC Qatar
 
Creating a Great Customer Experience Any Place with Tara and Anne
Creating a Great Customer Experience Any Place with Tara and AnneCreating a Great Customer Experience Any Place with Tara and Anne
Creating a Great Customer Experience Any Place with Tara and AnneiQmetrixCorp
 
Omni-Channel Marketing – Bridging the Gap between Insight & Execution
Omni-Channel Marketing – Bridging the Gap between Insight & ExecutionOmni-Channel Marketing – Bridging the Gap between Insight & Execution
Omni-Channel Marketing – Bridging the Gap between Insight & ExecutionG3 Communications
 
e-Commerce Facts and Stats 2015 and Beyond
e-Commerce Facts and Stats 2015 and Beyonde-Commerce Facts and Stats 2015 and Beyond
e-Commerce Facts and Stats 2015 and BeyondEuro IT Group
 
Trends and future of digital marketing
Trends and future of digital marketingTrends and future of digital marketing
Trends and future of digital marketingCranfield University
 
Top Retailers Take eCommerce Global
Top Retailers Take eCommerce GlobalTop Retailers Take eCommerce Global
Top Retailers Take eCommerce GlobalDemandware
 
ECR Ireland Digital Forum Aug 2014
ECR Ireland Digital Forum Aug 2014ECR Ireland Digital Forum Aug 2014
ECR Ireland Digital Forum Aug 2014ecrireland
 

Tendances (20)

The Future of Retail Report
The Future of Retail ReportThe Future of Retail Report
The Future of Retail Report
 
eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015
eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015
eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015
 
Ubiquitous Computing and the In-Store Shopping Experience
Ubiquitous Computing and the In-Store Shopping ExperienceUbiquitous Computing and the In-Store Shopping Experience
Ubiquitous Computing and the In-Store Shopping Experience
 
What Omnichannel Really Means - Forrester Webinar
What Omnichannel Really Means - Forrester WebinarWhat Omnichannel Really Means - Forrester Webinar
What Omnichannel Really Means - Forrester Webinar
 
EY-consumers-on-board
EY-consumers-on-boardEY-consumers-on-board
EY-consumers-on-board
 
Digital First whitepaper - FINAL FINAL
Digital First whitepaper - FINAL FINALDigital First whitepaper - FINAL FINAL
Digital First whitepaper - FINAL FINAL
 
Rethink Retail: Create the Future of Shopping Today
Rethink Retail: Create the Future of Shopping TodayRethink Retail: Create the Future of Shopping Today
Rethink Retail: Create the Future of Shopping Today
 
Retail Site Selection in a World of Digital Transformation
Retail Site Selection in a World of Digital TransformationRetail Site Selection in a World of Digital Transformation
Retail Site Selection in a World of Digital Transformation
 
Procurement essentials 1 martin newman uk
Procurement essentials 1 martin newman ukProcurement essentials 1 martin newman uk
Procurement essentials 1 martin newman uk
 
The connected shopper. Fallacy fad or reality?
 The connected shopper. Fallacy fad or reality? The connected shopper. Fallacy fad or reality?
The connected shopper. Fallacy fad or reality?
 
Social hub pw c demystifying the swiss online shopper - 2013-v2
Social hub   pw c demystifying the swiss online shopper - 2013-v2Social hub   pw c demystifying the swiss online shopper - 2013-v2
Social hub pw c demystifying the swiss online shopper - 2013-v2
 
Tech Top 10s: Innovations in e commerce
Tech Top 10s: Innovations in e commerceTech Top 10s: Innovations in e commerce
Tech Top 10s: Innovations in e commerce
 
OmniChannel Retail
OmniChannel RetailOmniChannel Retail
OmniChannel Retail
 
Creating a Great Customer Experience Any Place with Tara and Anne
Creating a Great Customer Experience Any Place with Tara and AnneCreating a Great Customer Experience Any Place with Tara and Anne
Creating a Great Customer Experience Any Place with Tara and Anne
 
Selling Promotional Products Online
Selling Promotional Products OnlineSelling Promotional Products Online
Selling Promotional Products Online
 
Omni-Channel Marketing – Bridging the Gap between Insight & Execution
Omni-Channel Marketing – Bridging the Gap between Insight & ExecutionOmni-Channel Marketing – Bridging the Gap between Insight & Execution
Omni-Channel Marketing – Bridging the Gap between Insight & Execution
 
e-Commerce Facts and Stats 2015 and Beyond
e-Commerce Facts and Stats 2015 and Beyonde-Commerce Facts and Stats 2015 and Beyond
e-Commerce Facts and Stats 2015 and Beyond
 
Trends and future of digital marketing
Trends and future of digital marketingTrends and future of digital marketing
Trends and future of digital marketing
 
Top Retailers Take eCommerce Global
Top Retailers Take eCommerce GlobalTop Retailers Take eCommerce Global
Top Retailers Take eCommerce Global
 
ECR Ireland Digital Forum Aug 2014
ECR Ireland Digital Forum Aug 2014ECR Ireland Digital Forum Aug 2014
ECR Ireland Digital Forum Aug 2014
 

En vedette

The new multi-screen world study from Google
The new multi-screen world study from GoogleThe new multi-screen world study from Google
The new multi-screen world study from GoogleAlejandro Quetzeri
 
Confiabilidad de sistemas de agua potable
Confiabilidad de sistemas de agua potableConfiabilidad de sistemas de agua potable
Confiabilidad de sistemas de agua potableJose María De Viana
 
Selling 2.0 The Future of Commerce: Gerd Leonhard at Google Zuerich
Selling 2.0 The Future of Commerce: Gerd Leonhard at Google ZuerichSelling 2.0 The Future of Commerce: Gerd Leonhard at Google Zuerich
Selling 2.0 The Future of Commerce: Gerd Leonhard at Google ZuerichGerd Leonhard
 
T-Commerce: The future of E-Commerce
T-Commerce: The future of E-CommerceT-Commerce: The future of E-Commerce
T-Commerce: The future of E-Commerce★ Duong Vo ★
 
ACI Digital future of retail - intro Iskander Smit
ACI Digital future of retail - intro Iskander SmitACI Digital future of retail - intro Iskander Smit
ACI Digital future of retail - intro Iskander SmitInfo.nl
 
The future of retail in a digital world
The future of retail in a digital worldThe future of retail in a digital world
The future of retail in a digital worldMatt Butterworth
 
"The Shopping Cart is Dead" - The Future of Commerce
"The Shopping Cart is Dead" - The Future of Commerce"The Shopping Cart is Dead" - The Future of Commerce
"The Shopping Cart is Dead" - The Future of CommercePhillip Jackson
 
The Accelerating Growth of Frictionless Commerce | A.T. Kearney
The Accelerating Growth of Frictionless Commerce | A.T. KearneyThe Accelerating Growth of Frictionless Commerce | A.T. Kearney
The Accelerating Growth of Frictionless Commerce | A.T. KearneyKearney
 
Future Commerce - 8 trends that are changing how we buy and sell online
Future Commerce - 8 trends that are changing how we buy and sell onlineFuture Commerce - 8 trends that are changing how we buy and sell online
Future Commerce - 8 trends that are changing how we buy and sell onlineFadi Shuman
 
Shopping 2020 for Retail 2030 course
Shopping 2020 for Retail 2030 courseShopping 2020 for Retail 2030 course
Shopping 2020 for Retail 2030 courseIskander Smit
 
CES 2015: Top Trends in Digital Commerce
CES 2015: Top Trends in Digital CommerceCES 2015: Top Trends in Digital Commerce
CES 2015: Top Trends in Digital CommerceRosetta Marketing
 
E-COMMERCE AND THE FUTURE OF RETAIL: 2015
E-COMMERCE AND THE FUTURE OF RETAIL: 2015E-COMMERCE AND THE FUTURE OF RETAIL: 2015
E-COMMERCE AND THE FUTURE OF RETAIL: 2015Cooper Smith
 
Future of commerce: Understanding Southeast Asian consumers- Accenture
Future of commerce: Understanding Southeast Asian consumers- AccentureFuture of commerce: Understanding Southeast Asian consumers- Accenture
Future of commerce: Understanding Southeast Asian consumers- AccentureAccenture ASEAN
 

En vedette (14)

The new multi-screen world study from Google
The new multi-screen world study from GoogleThe new multi-screen world study from Google
The new multi-screen world study from Google
 
Confiabilidad de sistemas de agua potable
Confiabilidad de sistemas de agua potableConfiabilidad de sistemas de agua potable
Confiabilidad de sistemas de agua potable
 
Selling 2.0 The Future of Commerce: Gerd Leonhard at Google Zuerich
Selling 2.0 The Future of Commerce: Gerd Leonhard at Google ZuerichSelling 2.0 The Future of Commerce: Gerd Leonhard at Google Zuerich
Selling 2.0 The Future of Commerce: Gerd Leonhard at Google Zuerich
 
T-Commerce: The future of E-Commerce
T-Commerce: The future of E-CommerceT-Commerce: The future of E-Commerce
T-Commerce: The future of E-Commerce
 
AIMIA Future of Digital - Future of Online Retail
AIMIA Future of Digital - Future of Online RetailAIMIA Future of Digital - Future of Online Retail
AIMIA Future of Digital - Future of Online Retail
 
ACI Digital future of retail - intro Iskander Smit
ACI Digital future of retail - intro Iskander SmitACI Digital future of retail - intro Iskander Smit
ACI Digital future of retail - intro Iskander Smit
 
The future of retail in a digital world
The future of retail in a digital worldThe future of retail in a digital world
The future of retail in a digital world
 
"The Shopping Cart is Dead" - The Future of Commerce
"The Shopping Cart is Dead" - The Future of Commerce"The Shopping Cart is Dead" - The Future of Commerce
"The Shopping Cart is Dead" - The Future of Commerce
 
The Accelerating Growth of Frictionless Commerce | A.T. Kearney
The Accelerating Growth of Frictionless Commerce | A.T. KearneyThe Accelerating Growth of Frictionless Commerce | A.T. Kearney
The Accelerating Growth of Frictionless Commerce | A.T. Kearney
 
Future Commerce - 8 trends that are changing how we buy and sell online
Future Commerce - 8 trends that are changing how we buy and sell onlineFuture Commerce - 8 trends that are changing how we buy and sell online
Future Commerce - 8 trends that are changing how we buy and sell online
 
Shopping 2020 for Retail 2030 course
Shopping 2020 for Retail 2030 courseShopping 2020 for Retail 2030 course
Shopping 2020 for Retail 2030 course
 
CES 2015: Top Trends in Digital Commerce
CES 2015: Top Trends in Digital CommerceCES 2015: Top Trends in Digital Commerce
CES 2015: Top Trends in Digital Commerce
 
E-COMMERCE AND THE FUTURE OF RETAIL: 2015
E-COMMERCE AND THE FUTURE OF RETAIL: 2015E-COMMERCE AND THE FUTURE OF RETAIL: 2015
E-COMMERCE AND THE FUTURE OF RETAIL: 2015
 
Future of commerce: Understanding Southeast Asian consumers- Accenture
Future of commerce: Understanding Southeast Asian consumers- AccentureFuture of commerce: Understanding Southeast Asian consumers- Accenture
Future of commerce: Understanding Southeast Asian consumers- Accenture
 

Similaire à The Future of Retail by Deborah W. at NRF Jan. 17, 2016

Top Ideas on Global Retail & Tech June, 2015
Top Ideas on Global Retail & Tech June, 2015Top Ideas on Global Retail & Tech June, 2015
Top Ideas on Global Retail & Tech June, 2015Deborah Weinswig
 
Skapa chamber of_commerce_2014-03-14_002
Skapa chamber of_commerce_2014-03-14_002Skapa chamber of_commerce_2014-03-14_002
Skapa chamber of_commerce_2014-03-14_002Erik Ekholm
 
Skapa Presentation at Chamber of Commerce Sept 2014
Skapa Presentation at Chamber of Commerce Sept 2014Skapa Presentation at Chamber of Commerce Sept 2014
Skapa Presentation at Chamber of Commerce Sept 2014Erik Ekholm
 
The New Digital Ecosystem - understanding digital today
The New Digital Ecosystem - understanding digital todayThe New Digital Ecosystem - understanding digital today
The New Digital Ecosystem - understanding digital todayTamara Obradov
 
UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013
UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013
UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013Femke-Anna van Zanten
 
190319 icrowdu presentation pitch deck
190319 icrowdu presentation pitch deck190319 icrowdu presentation pitch deck
190319 icrowdu presentation pitch deckiCrowdU
 
New Industrial Revolution and Innovation Opportunities
New Industrial Revolution and Innovation OpportunitiesNew Industrial Revolution and Innovation Opportunities
New Industrial Revolution and Innovation OpportunitiesRobin Teigland
 
Broadband Companies, The Gatekeepers Of The Internet
Broadband Companies, The Gatekeepers Of The InternetBroadband Companies, The Gatekeepers Of The Internet
Broadband Companies, The Gatekeepers Of The InternetTara Smith
 
5 KEY TAKEAWAY & TRENDS, INNOVFEST UNBOUND 2016
5 KEY TAKEAWAY & TRENDS, INNOVFEST UNBOUND 20165 KEY TAKEAWAY & TRENDS, INNOVFEST UNBOUND 2016
5 KEY TAKEAWAY & TRENDS, INNOVFEST UNBOUND 2016Siddharth Surana
 
NOW Corporate Profile
NOW Corporate ProfileNOW Corporate Profile
NOW Corporate ProfileKristian Pura
 
Open innovation presentation austech 2013
Open innovation presentation austech 2013Open innovation presentation austech 2013
Open innovation presentation austech 2013Frank Wyatt
 
Leveraging SMEs’ Strength for INSPIRE
Leveraging SMEs’ Strength for INSPIRELeveraging SMEs’ Strength for INSPIRE
Leveraging SMEs’ Strength for INSPIREsmespire
 
Retail Revolution: Disrupt or be Disrupted The Connected Mall
Retail Revolution: Disrupt or be Disrupted The Connected MallRetail Revolution: Disrupt or be Disrupted The Connected Mall
Retail Revolution: Disrupt or be Disrupted The Connected MallDeborah Weinswig
 
HEC Digital Business. E-commerce
HEC Digital Business. E-commerceHEC Digital Business. E-commerce
HEC Digital Business. E-commerceAndré Blavier
 
13 Trends Sure to Impact 2013
13 Trends Sure to Impact 201313 Trends Sure to Impact 2013
13 Trends Sure to Impact 2013Charla Sindelar
 
Chapter 3 - Experimentation at the edge.pptx
Chapter 3 - Experimentation at the edge.pptxChapter 3 - Experimentation at the edge.pptx
Chapter 3 - Experimentation at the edge.pptxjosephstanly3
 

Similaire à The Future of Retail by Deborah W. at NRF Jan. 17, 2016 (20)

ICSC Heartland
ICSC Heartland ICSC Heartland
ICSC Heartland
 
NRF Retail's Big Show
NRF Retail's Big ShowNRF Retail's Big Show
NRF Retail's Big Show
 
Top Ideas on Global Retail & Tech June, 2015
Top Ideas on Global Retail & Tech June, 2015Top Ideas on Global Retail & Tech June, 2015
Top Ideas on Global Retail & Tech June, 2015
 
Skapa chamber of_commerce_2014-03-14_002
Skapa chamber of_commerce_2014-03-14_002Skapa chamber of_commerce_2014-03-14_002
Skapa chamber of_commerce_2014-03-14_002
 
Skapa Presentation at Chamber of Commerce Sept 2014
Skapa Presentation at Chamber of Commerce Sept 2014Skapa Presentation at Chamber of Commerce Sept 2014
Skapa Presentation at Chamber of Commerce Sept 2014
 
The New Digital Ecosystem - understanding digital today
The New Digital Ecosystem - understanding digital todayThe New Digital Ecosystem - understanding digital today
The New Digital Ecosystem - understanding digital today
 
UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013
UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013
UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013
 
190319 icrowdu presentation pitch deck
190319 icrowdu presentation pitch deck190319 icrowdu presentation pitch deck
190319 icrowdu presentation pitch deck
 
New Industrial Revolution and Innovation Opportunities
New Industrial Revolution and Innovation OpportunitiesNew Industrial Revolution and Innovation Opportunities
New Industrial Revolution and Innovation Opportunities
 
Broadband Companies, The Gatekeepers Of The Internet
Broadband Companies, The Gatekeepers Of The InternetBroadband Companies, The Gatekeepers Of The Internet
Broadband Companies, The Gatekeepers Of The Internet
 
5 KEY TAKEAWAY & TRENDS, INNOVFEST UNBOUND 2016
5 KEY TAKEAWAY & TRENDS, INNOVFEST UNBOUND 20165 KEY TAKEAWAY & TRENDS, INNOVFEST UNBOUND 2016
5 KEY TAKEAWAY & TRENDS, INNOVFEST UNBOUND 2016
 
NOW Corporate Profile
NOW Corporate ProfileNOW Corporate Profile
NOW Corporate Profile
 
Open innovation presentation austech 2013
Open innovation presentation austech 2013Open innovation presentation austech 2013
Open innovation presentation austech 2013
 
20150611 GAMI SHORT INTRO
20150611 GAMI SHORT INTRO20150611 GAMI SHORT INTRO
20150611 GAMI SHORT INTRO
 
Leveraging SMEs’ Strength for INSPIRE
Leveraging SMEs’ Strength for INSPIRELeveraging SMEs’ Strength for INSPIRE
Leveraging SMEs’ Strength for INSPIRE
 
Retail Revolution: Disrupt or be Disrupted The Connected Mall
Retail Revolution: Disrupt or be Disrupted The Connected MallRetail Revolution: Disrupt or be Disrupted The Connected Mall
Retail Revolution: Disrupt or be Disrupted The Connected Mall
 
2016 Mobile Trends
2016 Mobile Trends2016 Mobile Trends
2016 Mobile Trends
 
HEC Digital Business. E-commerce
HEC Digital Business. E-commerceHEC Digital Business. E-commerce
HEC Digital Business. E-commerce
 
13 Trends Sure to Impact 2013
13 Trends Sure to Impact 201313 Trends Sure to Impact 2013
13 Trends Sure to Impact 2013
 
Chapter 3 - Experimentation at the edge.pptx
Chapter 3 - Experimentation at the edge.pptxChapter 3 - Experimentation at the edge.pptx
Chapter 3 - Experimentation at the edge.pptx
 

Plus de Deborah Weinswig

From Wall Street to Main Street
From Wall Street to Main StreetFrom Wall Street to Main Street
From Wall Street to Main StreetDeborah Weinswig
 
Global Supply Chain Innovation Summit, Shanghai
Global Supply Chain Innovation Summit, ShanghaiGlobal Supply Chain Innovation Summit, Shanghai
Global Supply Chain Innovation Summit, ShanghaiDeborah Weinswig
 
Investing in Women-Led Startups
Investing in Women-Led StartupsInvesting in Women-Led Startups
Investing in Women-Led StartupsDeborah Weinswig
 
Future of Retail: Is It Coming Apart at the Seams?
Future of Retail: Is It Coming Apart at the Seams?Future of Retail: Is It Coming Apart at the Seams?
Future of Retail: Is It Coming Apart at the Seams?Deborah Weinswig
 
HK Retail Expo 2016—Identifying Whitespaces in a Difficult Retail Environment
HK Retail Expo 2016—Identifying Whitespaces in a Difficult Retail EnvironmentHK Retail Expo 2016—Identifying Whitespaces in a Difficult Retail Environment
HK Retail Expo 2016—Identifying Whitespaces in a Difficult Retail EnvironmentDeborah Weinswig
 
Breakfast with Disruptors—Women-Led Startups With a Focus on Beauty and Fashion
Breakfast with Disruptors—Women-Led Startups With a Focus on Beauty and FashionBreakfast with Disruptors—Women-Led Startups With a Focus on Beauty and Fashion
Breakfast with Disruptors—Women-Led Startups With a Focus on Beauty and FashionDeborah Weinswig
 
ULI AP Summit—The Stores of the Future
ULI AP Summit—The Stores of the FutureULI AP Summit—The Stores of the Future
ULI AP Summit—The Stores of the FutureDeborah Weinswig
 
Planalytics—WEBCAST 2016 Back-To-School Outlook
Planalytics—WEBCAST 2016 Back-To-School OutlookPlanalytics—WEBCAST 2016 Back-To-School Outlook
Planalytics—WEBCAST 2016 Back-To-School OutlookDeborah Weinswig
 
ICSC—Texas New Techies: A Retail Startup Pitch Competition
ICSC—Texas New Techies: A Retail Startup Pitch CompetitionICSC—Texas New Techies: A Retail Startup Pitch Competition
ICSC—Texas New Techies: A Retail Startup Pitch CompetitionDeborah Weinswig
 
RECON Asia 2016—In-Store Technology: Bright Shiny Object or The New Normal?
RECON Asia 2016—In-Store Technology: Bright Shiny Object or The New Normal?RECON Asia 2016—In-Store Technology: Bright Shiny Object or The New Normal?
RECON Asia 2016—In-Store Technology: Bright Shiny Object or The New Normal?Deborah Weinswig
 
Emerge 2016—Eco-Friendly Fashion Production and Distribution
Emerge 2016—Eco-Friendly Fashion Production and DistributionEmerge 2016—Eco-Friendly Fashion Production and Distribution
Emerge 2016—Eco-Friendly Fashion Production and DistributionDeborah Weinswig
 
Make up in Paris - Top Ten Trends and Disruptors in Digital Beauty
Make up in Paris - Top Ten Trends and Disruptors in Digital BeautyMake up in Paris - Top Ten Trends and Disruptors in Digital Beauty
Make up in Paris - Top Ten Trends and Disruptors in Digital BeautyDeborah Weinswig
 
Rise - The Future of Digital Retail
Rise - The Future of Digital RetailRise - The Future of Digital Retail
Rise - The Future of Digital RetailDeborah Weinswig
 
Q3 2016 Recap & US 2016 Holiday Preview
Q3 2016 Recap & US 2016 Holiday PreviewQ3 2016 Recap & US 2016 Holiday Preview
Q3 2016 Recap & US 2016 Holiday PreviewDeborah Weinswig
 
Breakfast with the Disruptors - Supply Chain Startup Pitches
Breakfast with the Disruptors - Supply Chain Startup PitchesBreakfast with the Disruptors - Supply Chain Startup Pitches
Breakfast with the Disruptors - Supply Chain Startup PitchesDeborah Weinswig
 
US 2016 Holiday Homestretch: Performance to Date Bodes Well for Holiday
US 2016 Holiday Homestretch: Performance to Date Bodes Well for HolidayUS 2016 Holiday Homestretch: Performance to Date Bodes Well for Holiday
US 2016 Holiday Homestretch: Performance to Date Bodes Well for HolidayDeborah Weinswig
 
US 2016 Holiday Wrap-Up: Successful Season Driven by a Late-December Surge
US 2016 Holiday Wrap-Up: Successful Season Driven by a Late-December SurgeUS 2016 Holiday Wrap-Up: Successful Season Driven by a Late-December Surge
US 2016 Holiday Wrap-Up: Successful Season Driven by a Late-December SurgeDeborah Weinswig
 
The Future Customer and Opportunities for Startups
The Future Customer and Opportunities for Startups The Future Customer and Opportunities for Startups
The Future Customer and Opportunities for Startups Deborah Weinswig
 

Plus de Deborah Weinswig (20)

From Wall Street to Main Street
From Wall Street to Main StreetFrom Wall Street to Main Street
From Wall Street to Main Street
 
Global Supply Chain Innovation Summit, Shanghai
Global Supply Chain Innovation Summit, ShanghaiGlobal Supply Chain Innovation Summit, Shanghai
Global Supply Chain Innovation Summit, Shanghai
 
Investing in Women-Led Startups
Investing in Women-Led StartupsInvesting in Women-Led Startups
Investing in Women-Led Startups
 
Future of Retail: Is It Coming Apart at the Seams?
Future of Retail: Is It Coming Apart at the Seams?Future of Retail: Is It Coming Apart at the Seams?
Future of Retail: Is It Coming Apart at the Seams?
 
HK Retail Expo 2016—Identifying Whitespaces in a Difficult Retail Environment
HK Retail Expo 2016—Identifying Whitespaces in a Difficult Retail EnvironmentHK Retail Expo 2016—Identifying Whitespaces in a Difficult Retail Environment
HK Retail Expo 2016—Identifying Whitespaces in a Difficult Retail Environment
 
Breakfast with Disruptors—Women-Led Startups With a Focus on Beauty and Fashion
Breakfast with Disruptors—Women-Led Startups With a Focus on Beauty and FashionBreakfast with Disruptors—Women-Led Startups With a Focus on Beauty and Fashion
Breakfast with Disruptors—Women-Led Startups With a Focus on Beauty and Fashion
 
ULI AP Summit—The Stores of the Future
ULI AP Summit—The Stores of the FutureULI AP Summit—The Stores of the Future
ULI AP Summit—The Stores of the Future
 
Planalytics Q2 2016 Recap
Planalytics Q2 2016 RecapPlanalytics Q2 2016 Recap
Planalytics Q2 2016 Recap
 
Planalytics—WEBCAST 2016 Back-To-School Outlook
Planalytics—WEBCAST 2016 Back-To-School OutlookPlanalytics—WEBCAST 2016 Back-To-School Outlook
Planalytics—WEBCAST 2016 Back-To-School Outlook
 
ICSC—Texas New Techies: A Retail Startup Pitch Competition
ICSC—Texas New Techies: A Retail Startup Pitch CompetitionICSC—Texas New Techies: A Retail Startup Pitch Competition
ICSC—Texas New Techies: A Retail Startup Pitch Competition
 
RECON Asia 2016—In-Store Technology: Bright Shiny Object or The New Normal?
RECON Asia 2016—In-Store Technology: Bright Shiny Object or The New Normal?RECON Asia 2016—In-Store Technology: Bright Shiny Object or The New Normal?
RECON Asia 2016—In-Store Technology: Bright Shiny Object or The New Normal?
 
Golden Seeds Presentation
Golden Seeds PresentationGolden Seeds Presentation
Golden Seeds Presentation
 
Emerge 2016—Eco-Friendly Fashion Production and Distribution
Emerge 2016—Eco-Friendly Fashion Production and DistributionEmerge 2016—Eco-Friendly Fashion Production and Distribution
Emerge 2016—Eco-Friendly Fashion Production and Distribution
 
Make up in Paris - Top Ten Trends and Disruptors in Digital Beauty
Make up in Paris - Top Ten Trends and Disruptors in Digital BeautyMake up in Paris - Top Ten Trends and Disruptors in Digital Beauty
Make up in Paris - Top Ten Trends and Disruptors in Digital Beauty
 
Rise - The Future of Digital Retail
Rise - The Future of Digital RetailRise - The Future of Digital Retail
Rise - The Future of Digital Retail
 
Q3 2016 Recap & US 2016 Holiday Preview
Q3 2016 Recap & US 2016 Holiday PreviewQ3 2016 Recap & US 2016 Holiday Preview
Q3 2016 Recap & US 2016 Holiday Preview
 
Breakfast with the Disruptors - Supply Chain Startup Pitches
Breakfast with the Disruptors - Supply Chain Startup PitchesBreakfast with the Disruptors - Supply Chain Startup Pitches
Breakfast with the Disruptors - Supply Chain Startup Pitches
 
US 2016 Holiday Homestretch: Performance to Date Bodes Well for Holiday
US 2016 Holiday Homestretch: Performance to Date Bodes Well for HolidayUS 2016 Holiday Homestretch: Performance to Date Bodes Well for Holiday
US 2016 Holiday Homestretch: Performance to Date Bodes Well for Holiday
 
US 2016 Holiday Wrap-Up: Successful Season Driven by a Late-December Surge
US 2016 Holiday Wrap-Up: Successful Season Driven by a Late-December SurgeUS 2016 Holiday Wrap-Up: Successful Season Driven by a Late-December Surge
US 2016 Holiday Wrap-Up: Successful Season Driven by a Late-December Surge
 
The Future Customer and Opportunities for Startups
The Future Customer and Opportunities for Startups The Future Customer and Opportunities for Startups
The Future Customer and Opportunities for Startups
 

Dernier

Web 3 in Retail Unlocking New Possibilities
Web 3 in Retail Unlocking New PossibilitiesWeb 3 in Retail Unlocking New Possibilities
Web 3 in Retail Unlocking New PossibilitiesLiveplex
 
Retail OS - Delivering the Omnichannel Experience.pptx
Retail OS - Delivering the Omnichannel Experience.pptxRetail OS - Delivering the Omnichannel Experience.pptx
Retail OS - Delivering the Omnichannel Experience.pptxJohn Andrews
 
Delihvery-Delivery Partner-Ecommerce Platform
Delihvery-Delivery Partner-Ecommerce PlatformDelihvery-Delivery Partner-Ecommerce Platform
Delihvery-Delivery Partner-Ecommerce PlatformDeborahnich
 
Key-Benefits-of-Marketplace-Payment-Reconciliation
Key-Benefits-of-Marketplace-Payment-ReconciliationKey-Benefits-of-Marketplace-Payment-Reconciliation
Key-Benefits-of-Marketplace-Payment-ReconciliationVinculum Solutions Pvt. Ltd.
 
Aliexpress Coupon Codes And Discount Codes
Aliexpress Coupon Codes And Discount CodesAliexpress Coupon Codes And Discount Codes
Aliexpress Coupon Codes And Discount Codesbirs gonzo
 

Dernier (6)

Web 3 in Retail Unlocking New Possibilities
Web 3 in Retail Unlocking New PossibilitiesWeb 3 in Retail Unlocking New Possibilities
Web 3 in Retail Unlocking New Possibilities
 
Ball Pens
Ball                                PensBall                                Pens
Ball Pens
 
Retail OS - Delivering the Omnichannel Experience.pptx
Retail OS - Delivering the Omnichannel Experience.pptxRetail OS - Delivering the Omnichannel Experience.pptx
Retail OS - Delivering the Omnichannel Experience.pptx
 
Delihvery-Delivery Partner-Ecommerce Platform
Delihvery-Delivery Partner-Ecommerce PlatformDelihvery-Delivery Partner-Ecommerce Platform
Delihvery-Delivery Partner-Ecommerce Platform
 
Key-Benefits-of-Marketplace-Payment-Reconciliation
Key-Benefits-of-Marketplace-Payment-ReconciliationKey-Benefits-of-Marketplace-Payment-Reconciliation
Key-Benefits-of-Marketplace-Payment-Reconciliation
 
Aliexpress Coupon Codes And Discount Codes
Aliexpress Coupon Codes And Discount CodesAliexpress Coupon Codes And Discount Codes
Aliexpress Coupon Codes And Discount Codes
 

The Future of Retail by Deborah W. at NRF Jan. 17, 2016

  • 1. Page 1Deborah  Weinswig  –  The  Fung  Group   THE  FUTURE  OF  DIGITAL  RETAIL   Deborah  Weinswig   Execu?ve  Director,  FBIC  Global  Retail  &  Technology   deborahweinswig@fung1937.com   US:  917-­‐655-­‐6790   HK:  852.6119.1779   CHN:  86.186.1420.3016   @debweinswig    
  • 2. Page 2Deborah  Weinswig  –  The  Fung  Group   Agenda   •  About  the  Fung  Group   •  About  Fung  Business  Intelligence  Centre  (FBIC)   •  Top  16  Emerging  Global  Technology  Trends  for  2016    
  • 3. Page 3Deborah  Weinswig  –  The  Fung  Group   The  Fung  Group  
  • 4. Page 4Deborah  Weinswig  –  The  Fung  Group   Fung  Business  Intelligence  Centre   •  Established  in  2000  and  headquartered  in  Hong  Kong   •  FBIC  serves  as  the  knowledge  bank  and  think  tank  for  the  Fung  Group   –  Collects  and  analyzes  market  data  on  sourcing,  supply  chains,  distribu?on  and  retail   –  Provides  thought  leadership  on  technology  and  other  key  issues   •  New  York–based  Global  Retail  &  Technology  team     –  Follows  broader  retail  and  technology  trends   –  Provides  advice  and  consultancy  services  to  colleagues  and  business  partners  of  the  Fung  Group     –  Builds  collabora?ve  knowledge  communi?es   •  Crea?ng  a  database  of  technology-­‐based  startups   •  Disruptors  Breakfasts:  introduce  startups  focusing  on  disrup?ve  technologies  that  are  changing  the  ways  we  think   and  act  today  
  • 5. Page 5Deborah  Weinswig  –  The  Fung  Group   Futureproofing   •  An?cipate  future  trends  and   developments   •  Plan  for  future  value  and  avoid   obsolescence   –  What  problem  are  you  trying  to  solve?   –  How  will  solu?on  be  used?   –  How  robust  does  it  need  to  be?     •  Ensure  flexibility  to  manage  changing   formats  and  deployment  paferns  
  • 6. Page 6Deborah  Weinswig  –  The  Fung  Group   Our  Partnerships  With  Interna?onal  Accelerators   Alchemist Accelerator is an accelerator exclusively for startups whose revenue comes from enterprises, not consumers. Entrepreneurs Roundtable Accelerator (ERA) provides participant companies with an intensive four-month program, with the goal of helping early-stage companies progress rapidly into exciting, viable businesses. New York Fashion Tech Lab is an accelerator that is a result of a collaboration between the Partnership Fund for New York City, Springboard Enterprises and major fashion retailers. It focuses on early- and growth-stage companies. Plug and Play is a global innovation platform. It connects startups to corporations, and invests in over 100 companies every year. Its 360° ecosystem allows for remarkable innovation to take shape on an international scale. Techstars is a global ecosystem that empowers entrepreneurs to bring new technologies to market wherever they choose to build their business.
  • 7. Page 7Deborah  Weinswig  –  The  Fung  Group   Collabora?ons  With  the  HK  Startup  Ecosystem   Disruptors Event Series : we host networking events that showcase startups focusing on disruptive technologies that are changing the ways we think and act today Research Coverage: we publish research covering the Hong Kong startup ecosystem, Hong Kong-based startups and major startup events Speaking engagements: we take part in startup forums as speakers and panelists Mentorship & Angel Investing: we mentor startups and provide funding to startups as angel investors Knowledge sharing: we partner with stakeholders in the ecosystem in sharing knowledge and information to grow and improve Hong Kong’s startup ecosystem
  • 8. Page 8Deborah  Weinswig  –  The  Fung  Group   Fung  Capital/FBIC  Commerce  Technology  Landscape  
  • 9. Page 9Deborah  Weinswig  –  The  Fung  Group   TOP  16  RETAIL  TECH  TRENDS  FOR  2016   1.  Additive Technology: Intelligent Clothing 2.  3D Printing 3.  Robotics/Artificial Intelligence 4.  Drone Delivery 5.  Smart Malls 6.  IoT-Driven Partnerships 7.  Wearables 8.  Gamification 9.  Voice and Facial Recognition 10.  Virtual Reality 11.  Augmented Reality 12.  IoT 13.  Mobile Health 14.  Mobile Payments 15.  Caring Economy 16.  Sharing Economy
  • 10. Page 10Deborah  Weinswig  –  The  Fung  Group   1.  Addi?ve  Technology:  Intelligent  Clothing   •  Applica?on  of  nanotechnology  in  smart  fabrics  offers  poten?al   for  development  of  new  tex?le  materials   –  Kuraray  has  developed  a  way  to  harness  afributes  of  liquid-­‐crystalline   polymers,  resul?ng  in  extraordinarily  strong  fibers  that  can  hold  the   weight  of  four  SUVs   –  Threadsmiths  introduced  the  Cavalier  T-­‐shirt,  which  uses   “hydrophobic”  nanotech  woven  into  the  fabric  to  make  it  water  and   stain  resistant   •  Visijax  embeds  LEDs  in  both  the  front  and  rear  of  jackets   –  Machine  washable  and  powered  by     a  USB-­‐rechargeable  bafery  that     lasts  up  to  20  hours  between  charges     –  Commuter  and  City  Ace  models  have     mo?on-­‐sensing,  self-­‐canceling  turn  signals     embedded  into  the  sleeves  of  the  garment    
  • 11. Page 11Deborah  Weinswig  –  The  Fung  Group   2.  3D  Prin?ng   Examples  in  consumer  goods:     •  Orbitrec:  world’s  first  3D-­‐printed  bike  unveiled  at  CES     •  Normal   –  Custom-­‐fit  3D-­‐printed  earphones   –  Partnered  with  Rebecca  Minkoff  on  limited-­‐edi?on  products   –  More  sustainable   •  Shoes  of  Prey   –  Design  your  own  perfect  shoes   –  Design  studios  in  6  Nordstrom  stores   •  Mink  Makeup  Printer     –  Sub-­‐$200  desktop  printer  can  print  makeup  
  • 12. Page 12Deborah  Weinswig  –  The  Fung  Group   3.  Robo?cs/Ar?ficial  Intelligence   •  SopBank  is  partnering  with  IBM’s  Watson  to  provide  new   func?onality  to  Pepper,  its  voice  recogni?on  robot   •  In  Japan,  hundreds  of  Pepper  robots  have  been  deployed   at  Nestlé  retail  stores   •  Target  is  planning  to  deploy  robots  in     a  concept  store  in  2016   •  Lowe’s  OSHbot  already  being  tested  
  • 13. Page 13Deborah  Weinswig  –  The  Fung  Group   3.  Robo?cs/Ar?ficial  Intelligence   •  About  1.2  million  addi?onal  robots  are  expected  to  be   deployed  in  the  US  by  2025  (BCG)     •  Amazon  had  30,000  Kiva  robots  working  at  13  fulfillment   centers  by  September  2015,  double  the  number  from  a   year  earlier   •  Robots  created  for  corporate  boardrooms   –  Allow  users  to  interact  remotely  from  home     (or  wherever  they  are)   –  In  the  Suitable  Technologies  showroom,  salespeople  appear   through  telepresence  robots   •  Advise  on  how  to  repair  parts  and  do  training  sessions  
  • 14. Page 14Deborah  Weinswig  –  The  Fung  Group   3.  Robo?cs/Ar?ficial  Intelligence   •  S?tch  Fix   –  Subscrip?on  service  that  uses  AI  and  human  judgment  to   recommend  apparel  to  shoppers   –  Subscribers  receive  a  curated  box  with  items  personally  chosen   by  a  combina?on  of  machine  and  human  stylists   •  Used  for  genera?ng  recommenda?ons;  key  driver  across   industries   –  35%  of  Amazon  sales,  50%  of  LinkedIn  connec?ons  and  75%  of   Neulix  views  are  driven  by  recommenda?ons  
  • 15. Page 15Deborah  Weinswig  –  The  Fung  Group   4.  Drone  Delivery   •  Amazon  is  the  leader  in  drone  delivery  technology   •  Drone  company  Flytrex  forecasts  that  delivery  drones     could  be  in  use  in  London  within  five  years   •  Es?mated  1  million  drones  sold  during  holiday  season  (FAA)   •  New  drones  introduced  at  CES  that  can  follow  a  moving  object  and   carry  a  person   •  QuiQui  is  a  drone  delivery  service  based     in  San  Francisco   •  The  FAA  lost  a  recent  lawsuit,  paving   the  way  for  commercial  drone  use  
  • 16. Page 16Deborah  Weinswig  –  The  Fung  Group   5.  Smart  Malls   •  Beacons  enable  loca?on-­‐based  adver?sements   –  Shoppers  who  are  nearby  receive  mobile  no?fica?on,  such  as  coupons  and  direc?ons   –  ShopAdvisor  &  Levi  Strauss  study:  recipients  visited  stores  at  a  rate  that  was  2.6  ?mes  greater  than   those  who  did  not  receive  no?fica?ons   •  Malls  can  track  movements,  behaviors  and  preferences   –  Data  collected  from  connected  kiosks,  apps,  mo?on-­‐sensing     technology,  beacons,  wi-­‐fi  networks   –  Primarily  collected  from  wi-­‐fi  networks   •  Data  enables  personalized  and  ?mely  promo?ons   –  Build  shopper  profiles,  including  visita?on  frequency     and  movement  inside  malls     –  If  data  shows  that  shoppers  frequent  healthy  food  outlets,     it  can  drive  the  opening  of  health-­‐food  restaurants  in  a  mall’s  food  court    
  • 17. Page 17Deborah  Weinswig  –  The  Fung  Group   6.  IoT-­‐Driven  Partnerships   •  Unprecedented  cross-­‐industry  partnerships  being   formed   •  Samsung  and  Microsop  developing  IoT  devices  based  on   Windows  10   •  Panasonic  is  partnering  with  Denver  to  transform  it  into   the  first  smart  city     –  Create  an  energy-­‐efficient  hub     –  Solar  technology,  tele-­‐medicine  tech,  traffic  management   and  security   •  Audi  and  Qualcomm  are  partnering  to  integrate   Qualcomm’s  Snapdragon  602A  to  provide  cuxng-­‐edge   connec?vity  technology     –  Infotainment,  advanced  smartphone  connec?vity,   naviga?on,  voice  quality  and  control  features    
  • 18. Page 18Deborah  Weinswig  –  The  Fung  Group   •  Ford  is  partnering  with  Amazon  to  integrate  vehicles  with   Echo,  Amazon’s  smart-­‐home  device   •  Intel  is  working  with  New  Balance  on  an  Android  Wear  fitness   watch  that  is  due  out  next  holiday  season   •  IBM  and  Under  Armour  are  integra?ng  the  Watson   supercomputer  with  the  Connected  Fitness  network  to   analyze  data  and  provide  real-­‐?me  coaching  on  health     and  fitness   •  Volvo  pursued  a  partnership  with  Microsop  to  enhance   connected-­‐car  strategies   –  The  Microsop  Band  can  be  pressed  and  told  to  start  the  car   heater,  for  example   6.  IoT-­‐Driven  Partnerships   18
  • 19. Page 19Deborah  Weinswig  –  The  Fung  Group   7.  Wearables   •  Fitbit:  22.2%  share  (#1)  of  the  wearables  market  as  of     3Q  15  (IDC)   •  Apple  Watch:  18.6%  (#2)  share  of  the  wearables  market  as   of  3Q  15  (IDC)       •  iFit  ecosystem  provides  a  game  plan  for  exercising,  ac?vity,   nutri?on  and  sleep     •  Under  Armour’s  $400  HealthBox  uses  a  wristband,  heart   rate  monitor  and  scale  to  track  fitness,  sleep  and  nutri?on   •  Withings  has  a  smart  wristband  heart  monitor,  scale,  sleep   monitor  and  blood  pressure  monitor  
  • 20. Page 20Deborah  Weinswig  –  The  Fung  Group   7.  Wearables  (Wellness)   •  AromaCare  (mindfulness)   –  Connected  oil  diffuser  for  personal  aromatherapy  sessions   –  Aroma  capsules  have  RFID  tag  to  enable  launching  of  specific  program   •  Emfit  QS  (sleep)   –  Monitors  heart  rate  levels  and  then  matches  them  to  specific  moments   and  interac?ons  throughout  a  user’s  day   •  it  Smart  Bed  (sleep)   –  Features  biometric  sensors  that  track  heart  rate,  movement  and   breathing     –  Ac?veComfort  technology  collects  a  customer’s  ideal  level   of  firmness,  comfort  and  support  of  mafress   –  Support  for  sleep  apnea      
  • 21. Page 21Deborah  Weinswig  –  The  Fung  Group   8.  Gamifica?on   •  Gamifica?on  is  the  use  of  elements  from  computer  and  video   games  in  real-­‐world  or  other  ac?vi?es     •  Examples  include  badges,  levels  and  leader  boards  that  can  be   used  to  enhance  consumer  loyalty   •  In  a  ?ered  rewards  program,  customers  must  perform  certain   ac?ons  in  order  to  pass  milestones;  each  ?me  a  milestone  is   passed  there  are  new  rewards   •  Starbucks  Rewards  gives  loyal  customers  stars  and  has  ?ered   levels  of  rewards,  based  on  purchases  
  • 22. Page 22Deborah  Weinswig  –  The  Fung  Group   8.  Gamifica?on   •  Under  Armour  and  HTC:  first  connected-­‐fitness  product   poruolio,  the  Under  Armour  HealthBox   – Based  on  your  height,  weight,  age  and  workout   tendencies,  the  Under  Armour  Record  App  pairs  you     with  other  users     – You  can  “challenge”  family,  friends  or  co-­‐workers   •  Zipline:  incen?vizing  through  gamifica?on   –  Three  key  stores  have  500  surplus  units  of  a  blue  sweater.   Top  management  can  send  real-­‐?me  data  directly  to   managers  and  associates,  incen?vizing  them  with  a  contest:   whichever  associate  sells  the  largest  number  of  units  within   a  two-­‐hour  sale  window  will  receive  a  financial  or  bonus   reward    
  • 23. Page 23Deborah  Weinswig  –  The  Fung  Group   9.  Facial  Recogni?on   •  The  global  advanced  Facial  Recogni?on  market  expected  growth:  $2.77  Bil.  in  2015  to  $6.19  Bil.  in  2020  (CAGR  17.4%)   •  30%  of  retailers  are  using  facial  recogni?on  technology  to  track  customers  in  stores  (CSC)   •  Applica?ons  are  increasing:  health,  wellness,  beauty  and  adver?sing     –  Determine  the  thickness  and  applica?on  of  makeup       –  Analyze  in-­‐store  shopper  data     •  In  2015,  Walmart  tested  with  FaceFirst:     –  Cameras  check  you  in  at  loca?on     –  Smartphone  receives  customized  deals  based  on  demographic   •  Intel  released  RealSense  facial  recogni?on  technology  in  2015   –  Consumer  grade  3D  cameras   –  Home  usage:  camera  recognizes  face  to  unlock  front  door     •  Challenges:  Consumers  are  not  especially  comfortable  with  technology  use  in  retail    
  • 24. Page 24Deborah  Weinswig  –  The  Fung  Group   10.  Virtual  Reality   •  Google  Cardboard  viewer  was  provided     free  to  New  York  Times  subscribers   •  The  CTA  expects  VR  unit  sales  to  increase  to  1.2  million,  a   500%  increase  from  last  year   •  VR—Oculus  Rip  headset  ($599)  available  in     April  2016   •  Samsung  Gear  VR  headset  ($99)     •  Vitrio  VR  system  provides  a  360-­‐degree   VR  view  of  proper?es  
  • 25. Page 25Deborah  Weinswig  –  The  Fung  Group   10.  Virtual  Reality  (Retail  Applica?ons)   •  Widespread  adop?on  of  VR  in  the   retail  space  is  expected  in  as  lifle  as   three  years   •  Video  of  VR  applica?on     at  Tommy  Hilfiger  store  
  • 26. Page 26Deborah  Weinswig  –  The  Fung  Group   11.  Augmented  Reality   •  Augmented  reality  enables  consumers  to  visualize  products  in  their  homes  in  3D  while  they  are   in  the  store   •  Cimagine   –  Markerless  augmented-­‐reality  system  that  can  be  integrated  across  mul?ple  channels    
  • 27. Page 27Deborah  Weinswig  –  The  Fung  Group   11.  Augmented  Reality  (Retail  Applica?ons)  
  • 28. Page 28Deborah  Weinswig  –  The  Fung  Group   12.  IoT  (Connected  Home)   •  A  mul?tude  of  connected-­‐home  “smart”  products  are  on  the  market:   cameras,  doors,  locks,  thermostats  and  light  bulbs   •  Samsung  Smart  Home   –  Samsung  Family  Hub  Refrigerator     –  Highlights:  maintains  grocery  lists  and  schedules,  and  even  sends  photos  of  the   refrigerator’s  contents  to  smartphones   •  Lowe’s  and  Staples  have  launched  their  own  lines  of  home  automa?on   and  connected-­‐home  products   •  LG’s  value  has  drama?cally  increased  via  its  openness  and  inclusion  of   partners  in  other  industries,  such  as  sopware,  automobiles,  materials   and  even  real  estate     •  Nest  Learning  Thermostat  learns  what  temperatures  the  user  likes  most   and  turns  down  the  temperature  when  the  user  is  away  to  save  money  
  • 29. Page 29Deborah  Weinswig  –  The  Fung  Group   12.  IoT  (Connected  Pets)   •  Consumers  will  spend  $60.6  billion  on  their  pets  in   2015,  the  American  Pet  Products  Associa?on  says   •  Tracking  pets’  loca?on  and  ac?vi?es     •  Video  and  treats   •  Video  games  
  • 30. Page 30Deborah  Weinswig  –  The  Fung  Group   13.  Mobile  Health   •  The  global  mobile  health  market  is  expected  to  top  $49  billion   by  2020.  A  large  aging  popula?on  and  rising  rates  of  chronic   condi?ons,  including  cancer,  heart  disease  and  diabetes,  will   drive  the  market   •  The  US  senior  care  service  market  is     forecast  to  reach  $400  billion  by  2018,     advancing  by  6.3%  annually   •  Smartphone  ownership  among  those  ages     65  and  older  increased  from  5%  in  2012   to  27%  in  2015   0.44   0.70   1.12   1.78   2.83   4.50   0.00   1.00   2.00   3.00   4.00   5.00   2013   2014   2015   2016F   2017F   2018F   $  Bil.   Global Revenue – Tele-health Devices and Services Source: Convenient Care Association/Merchant Medicine
  • 31. Page 31Deborah  Weinswig  –  The  Fung  Group   13.  Mobile  Health   •  Tele-­‐health  technology  delivers  virtual   medical  and  health  services  to  the  growing   aging  popula?on.  CVS  has  over  1,000  walk-­‐ in  clinics,  many  of  which  use  tele-­‐health   technology   •  The  average  tele-­‐health  service  cost  is   $45  compared  to  $136–$176  for     in-­‐person  visits  
  • 32. Page 32Deborah  Weinswig  –  The  Fung  Group   14.  Mobile  Payments   •  Apple  and  Android  pay  require  near-­‐filed  communica?ons  (NFC)     chips  for  payment   –  Nega?ve:  Require  retailers  to  install  new  equipment     •  Samsung  uses  magne?c  stripe  capability  (MST)  chips  for  payment     –  MST  compa?ble  with  new  and  older  credit  card  terminals  –     no  addi?onal  invest  required     –  Most-­‐widely  accepted  mobile  wallet  in  the  US     –  Consumers  can  enlist  loyalty  cards  into  Samsung  Pay     –  Receive  coupons  and  discounts  directly  to  Samsung  account   –  In  2016:  Expanding  to  China,  lower-­‐priced  handsets  and  online  transac?ons     •  Customer  adop?on  remains  hurdle,  shoppers  need  incen?ve    
  • 33. Page 33Deborah  Weinswig  –  The  Fung  Group   14.  Mobile  Payments       #  of  Accepted   LocaOons   700,000   >  30  million   >  700,000   +   • Apple Watch is compatible • Secure – Unique security code for each transaction • Compatibility with existing terminals • No additional investment for retailers • Works any Android device • Support from major retailers: Staples, Walgreens, Wholegoods   –   • Only works with NFC-enabled registers • NFC terminal cost retailer $500 or more • Not accepted by major retailers: Walmart, Target, Best Buy • Limited device options - Samsung Galaxy S6 • Magnetic strip reader requires tricky position for phone • Uses NFC technology
  • 34. Page 34Deborah  Weinswig  –  The  Fung  Group   15.  Caring  Economy   •  Disruptors:  TOMS,  Reforma?on,  Warby  Parker,  NOURI,   SoapBox  Soaps,  Zady,  GoodXChange   •  Social  ac?vism  over  self-­‐indulgence   –  Consumers,  especially  Gen  Z,  are  increasingly  demanding   integrity  from  brands  and  retailers   •  Startups  for  social  good  apply  market-­‐based  strategies  to   achieve  a  social  goal   –  TOMS   –  Reforma?on   •  Social  innova?on  hubs—The  Good  Lab  in  Hong  Kong  
  • 35. Page 35Deborah  Weinswig  –  The  Fung  Group   16.  Sharing  Economy   •  Next  big  industry  to  be  disrupted  is   healthcare,  via  startups  such  as  Doctor  on   Demand,  Pager,  Studio  Dental  and  MedZed   •  Sector  is  maturing  and  becoming  more   sophis?cated;  Airbnb  and  Uber  have   launched  separate  apps  for  business   •  Challenges:  customer  safety  and  regula?on   bafles   •  2016  may  see  the  first  big  sharing  economy   IPO   Source:  Company  Reports   As  of  January  10,  2016     ValuaOons:  Selected  Sharing  Economy  Startups   Startup         Industry   ValuaOon     Uber         Car  Sharing   $62.5  B   Airbnb         Peer-­‐to-­‐Peer  Accommoda?on     $25.5  B   Didi  Kuaidi     Car  Sharing   $16.5  B   WeWor k         Office  Sharing     $10.0  B   OLA         Car  Sharing   $5.0  B   HomeAway     Peer-­‐to-­‐Peer  Accommoda?on     $3.0  B   Lyp         Car  Sharing   $4.0  B   Instacart         Logis?cs/Delivery     $2.0  B   Prosper         Peer-­‐to-­‐Peer  Lending   $1.9  B   TransferWise     Finance     $1.0  B   Funding  Circle     Finance     $1.0  B  
  • 36. Page 36Deborah  Weinswig  –  The  Fung  Group   THANK  YOU!   Deborah  Weinswig   Execu?ve  Director,  FBIC  Global  Retail  &  Technology   deborahweinswig@fung1937.com   US:  917-­‐655-­‐6790   HK:  852.6119.1779   CHN:  86.186.1420.3016   @debweinswig