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Fourth Quarter 2008 Earnings Review
January 16, 2009
Fourth Quarter Summary
                                                                                                                  Positives
                             Negatives
      Continued Securities & Banking                                                       Higher net interest margin
      revenue marks
                                                                                           Lower expenses and assets
      Outsized private equity and equity
      investment revenue losses
                                                                                           Stable deposits
      Volatile in credit spreads
                                                                                           Strong Tier 1 ratio
      Higher cost of credit; LLR build of $6.0B

                                                                                                                                                            $B
                                               23.6
                                  Managed
                Impact from                                               5.6
                                                2.4
               securitizations
                                               21.2
                                   GAAP


       (7.8)                                                      $0.6 Nikko AM
                                                                   Impairment
                 +   (2.5)                                                              2.0
                                                                                                                                              3.8       (8.3)
                             +                                                         15.3
                                          +                                                          6.1
                                 (5.3)                            Restructuring
                                                                    charges
                                                                                                                               (10.3)
                                                                                                                  6.6

                                                                                                                        (4)
    S&B Rev. S&B PE &            Deriv.     Rest of                     GAAP   Expenses             NCLs          LLR         Taxes &      Disc. Ops. 4Q'08 Net
                        (2)
     Marks (1) Eq. Inv.                (3)
                                  CVA      Revenues                   Revenues                                                 Min. Int.               Income

(1) For a list of Securities and Banking revenue marks please refer to page 29. (2) Losses on Securities and Banking private equity and equity
    investments. (3) Credit value adjustment on the fair value of derivative instruments with non-monoline counterparties.
                                                                                                                                                        1
(4) Loan Loss Reserves (LLR) includes Policyholder benefits & claims (PB&C). Note: Totals may not sum due to rounding.
Summary Income Statement
                                                                            4Q’08                4Q’07                  %
     ($B, except EPS)

         Net Interest Revenue                                                $13.3              $12.2                    8%
         Non-Interest Revenue                                                 (7.7)              (5.8)                 (32)
    Net Revenues                                                                5.6                 6.4                (13)
    Operating Expenses                                                         15.3               16.1                   (5)
    Credit Losses, Claims & Benefits                                           12.7                 7.7                 66
    Income Taxes and Minority Interest                                      (10.3)                (7.3)                (41)
    Income from Cont. Ops.                                                $(12.1)             $(10.0)                  (21)%
    Net Income                                                                (8.3)               (9.8)                 16

    Preferred Share Dividend                                                   $0.9               $0.0                NM

    Diluted EPS from Cont. Ops. (1)                                       $(2.44)             $(2.03)                  (20)%

    Diluted EPS (1)                                                         (1.72)              (1.99)                  14

  (1) Diluted shares used in the diluted EPS calculation represent basic shares for the fourth quarter of 2008 due to the Net Loss.
  Using actual diluted shares would result in anti-dilution. 4Q’08: Average basic shares equal 5,347 million and average diluted
  shares equal 5,922 million.
                                                                                                                                      2
  Note: Totals may not sum due to rounding.
Revenues
Main Drivers of 4Q’08 Year-over-Year Change
                       Revenues down 7% excluding S&B episodic items (1)

                                                                                                              4Q’08 Items
                                               S&B revenue marks (2) ($B)
       GAAP revenues ($B)

                                                                                                   Global Cards
                                                                                                    – Net impact from securitization of
                                                                                                       $2.4B
   23.5         (1.7)                                                                              Consumer Banking
                              (1.8)                                                                 – Negative impact from lower
                                           (6.8)                                                       volumes and investment
                                                                                                       revenues, spread compression,
                                                                                                       FX and lower mortgage
                                                                                   13.4
                                                           0.1
   17.0                                                               (0.6)                            servicing revenues
                                                                                                   Securities and Banking
                                                                                    7.8             – $(5.3)B: CVA on derivatives
                                                                                                       excluding monolines
                                                                                                    – $(2.5)B: Private equity and
    6.4                                                                                                equity investments losses
                                                                                    5.6
                                                                                                   GWM
                                                                                                    – Lower revenues from
                                                  (3)
   4Q'07        Global     Consumer         S&B         Transaction   GWM          4Q'08
                                                                                                      investments and capital markets
                Cards       Banking                      Services

(1) S&B revenue marks, CVA on derivatives excluding monolines and private equity and equity investments losses considered episodic
    for the purpose of this calculation.
(2) For a list of Securities & Banking revenue marks please refer to page 29.
(3) Excluding Securities and Banking revenue marks.                                                                                  3
Note: Totals may not sum due to rounding. Corporate/Other revenue change of $623 million not shown separately.
Net Interest Margin
           Net Interest Margin improved 73 basis points Y-o-Y

                     Average Interest Earning Assets ($Tr)      NIM

                                                                        3.22%
                                                        3.14%   3.13%

                                              2.80%
                                    2.49%
          2.43%
  2.41%           2.37%   2.34%


                           2.01      1.95
                  1.88                         1.88      1.79
          1.71                                                  1.71    1.64
  1.59




  4Q'06   1Q'07   2Q'07   3Q'07     4Q'07     1Q'08     2Q'08   3Q'08   4Q'08


                                                                           4
Expenses
      Re-engineering momentum drives acceleration in expense reductions
                                                                                                             4Q’08 Expense
                 Expenses ($B)             Y-o-Y Change              Q-o-Q Change
                                                                                                             Decomposition
    23%                             23%
                                              19%             (1)
                          17%                                                                          Restructuring
                                                         15%
                                                                                                         Charges
                    (1)
                                                                    8%
                6%                                                                        6%
     18%                                                                      2%
                                                14%                                                               Nikko Asset
                              (1)
                          5%                                                                                      Management
                    (1)
                2%                                                  (1)%                   (5)%
                                    (2)%                 (2)%                                                     Impairment
                                                                              (8)%
                                              16.1
                                                        15.8        15.6                15.3
               15.1
                                                                             14.4
                          14.4      14.2
    13.5
                                                                                                                                 12.8
                                                                                                          (2.0)
                                                                                                                       (0.6)




                                                                                                                                4Q’08
   4Q'06 1Q'07 2Q'07 3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08
                                                                                                                               Adjusted
(1) Excludes the impact from the 1Q’07 $1.38B pre-tax charge related to a structural expense review.
Note: Historical numbers have been restated to exclude discontinued operations.
                                                                                                                                 5
Headcount
       December was 14th consecutive month of headcount reductions
                                                                             Additional Headcount
         Headcount (M)         Y-o-Y Change    Q-o-Q Change                       Reductions

                         16%
              15%               15%
        12%                                                               Non-working
  9%                                    8%                                  notice (1)
                                               1%
                                                      (3)%
                                                                                     CTS
               5%                                              (8)%
        5%               3%
  2%                                                                              divestiture
                                 1%     (2)%   (2)%
                                                      (5)%
                                                              (14)%                              Identified
                                 375
                         371            369    363
              361                                                                              reductions (1)
                                                      352
        343
 327                                                          323
                                                                                                             ~300
                                                                                       (2)
                                                                            (6)                  ~(15)




 4Q'06 1Q'07 2Q'07 3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08                                                     Target
                                                                      (1) Reflected in 2008 restructuring charges.
                                                                                                            6
Cost of Credit
Year-over-Year Change ($MM)

         Further strengthened Loan Loss Reserve; balance at $29.6 billion

                                                                                                         12,101
                                                                                    2,130

                                                 2,551


               7,420
                                                                        Major Drivers of Y-o-Y ∆:
                                                                        ICG                    $1,989
                                                                        LatAm Cards               231
                                      Major Drivers of Y-o-Y ∆:         EMEA Cards                174
                                                                        N.A. Cards                172
                                      N.A. Cons. Banking $1,558
                                                                        N.A. Cons. Banking      (766)
                                      ICG                      294
                                      N.A. Cards               242
                                      EMEA Cards               154
                                      LatAm Cards              115




               4Q'07                             NCLs                    Loan Loss Reserve               4Q'08
                                                                               Builds


Note: Excludes policyholder benefits and claims, includes provisions for unfunded lending commitments.

                                                                                                                  7
N.A. Consumer – Credit Trends
Cards and 1st Mortgages: Comparative NCL Ratios
                            Consumer Credit costs likely to continue to rise
                                       3Q’89-1Q’96                                                                  1Q’07-4Q’08

                                                                                                                            NCL% % of ANRs
                                                                                                      Citi Branded:          6.98     63
                                                                                                      Retail Partners:       9.86     37
    10.0%
                                                     Citi Branded: vast
     9.0%                                                                                                                                    8.04%
                                                     majority of ANRs
                                         7.8%
     8.0%
                                                                                                                                   7.13%
                                                                                                                                              7.2%
     7.0%                              6.44%
                                                                                                                          6.53%
     6.0%

     5.0%

                                                                                                                   4.51%
     4.0%
                                              2.62%                                                                                          2.57%
     3.0%

     2.0%
                                                                                                                                         2.16%
     1.0%
                                                                                                                                1.00%
     0.0%




                                                                                                          7

                                                                                                          7

                                                                                                          7

                                                                                                          7

                                                                                                          8

                                                                                                          8

                                                                                                          8

                                                                                                          8
           9

           0

           0

           1

           1

           2

           2

           3

           3

           4

           4

           5

           5

           6




                                                                                                       '0

                                                                                                       '0

                                                                                                       '0

                                                                                                       '0

                                                                                                       '0

                                                                                                       '0

                                                                                                       '0

                                                                                                       '0
        '8

        '9

        '9

        '9

        '9

        '9

        '9

        '9

        '9

        '9

        '9

        '9

        '9

        '9




                                                                                                     1Q

                                                                                                     2Q

                                                                                                     3Q

                                                                                                     4Q

                                                                                                     1Q

                                                                                                     2Q

                                                                                                     3Q

                                                                                                     4Q
      1Q

      3Q
      3Q

      1Q

      3Q

      1Q

      3Q




      1Q

      3Q

      1Q

      3Q

      1Q

      3Q

      1Q




                                           Cards NCL %                    1st Mortgages NCL%                     Unemployment Rate

Note: Cards data on a managed basis. Cards and 1st Mortgages data from 3Q’89 to 1Q’96 sourced from Risk Management database, 1Q’07 onwards
based on Corporate Reporting database.
                                                                                                                                             8
Corporate Credit Trends
        Non-specific portfolio reserves likely to increase as default rates rise
                                                                                                                                       (2)
                               Reserve Build (Release) (1) $MM                                      Loan Loss Reserve ratio
                                                                                                                                 (3)
                                      Non-specific            Specific                              Annual Default Rates
  4.19                                                                                                                                                       4.15
          3.29
                                                                                               2.84 4.00
                  2.80
                    2.54 2.43                                                             2.43
                              2.21 2.22 2.22 2.00
 3.27                                             1.81 1.73 1.76 1.81 1.65 1.74 2.01 2.02
          3.01
                                                                                               2.66
               2.30 2.26 2.20                                                                       2,346
                              1.85 1.96 1.66                                              1.97
                                                  1.78 1.70 1.73 1.58
                                             1.58                     1.44 1.29      1.46
                                                                                0.91
                                                                   • Deterioration in certain segments of the loan
                                                                     portfolio, particularly highly leveraged industrial
                                                                     and commercial real estate borrowers
                                                                                                                                                   762
                                                                   • LyondellBasell: $1,161

                                                                                                                                             367
                                                                                                   274
                                                                                                                           187    144
                                                                                                                    120
                                                                                    66
                                                    64      47                               3

                                                                                                            (19)
                                   (33) (96)                       (17)     (32)
                         (158)
 (238) (325)
                 (381)

 1Q04 2Q04 3Q04 4Q04 1Q05 2Q05 3Q05 4Q05 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08

(1) Total allowance comprised of non-specific and specific reserves and builds for purchased distressed loan portfolios.
(2) Corporate allowance for credit losses as a % of EOP corporate loans.
                                                                                                                                                         9
(3) Moody's Non-Investment Grade trailing one-year default rate.
Covered Assets Guarantee
         Asset guarantee provides significant downside protection

                          Assets ($B) – as of 11/21/08
                                         Securities:
Loans:
                                         Alt-A                       $11.4
First Mortgages              $98.9
                                         SIVs                          6.4
Second Mortgages              55.2       CRE                           2.1
                                         Other                        12.0
Retail Auto Loans             16.2
                                         Total Securities            $31.9
Other Consumer Loans          21.3
                                         Unfunded Lending Commitments (ULC)
Total Consumer Loans        $191.6
                                         2nd mortgages               $22.4
CRE loans                    $12.4       Other consumer loans          5.2
                                         Leveraged Finance             0.2
Leveraged Finance Loans        2.3
                                         CRE                           5.4
Other Corporate Loans         11.1       Other Commitments            18.3
Total Corporate Loans        $25.8       Total ULC                   $51.5

                    Total Covered Assets: $301 billion

                                                                       10
Balance Sheet – Assets

                        Asset Reduction Continues
    ($Tr)


                                       (17)%
             2.36
                                      $(413)B

                              2.20
                      2.19
                                         2.10
                                                2.05
                                                        1.95




                                                                (1)
             3Q'07    4Q'07   1Q'08     2Q'08   3Q'08   4Q'08

   (1) Preliminary.

                                                                      11
Balance Sheet – Capital & Liquidity
                                     Capital position and liquidity remain strong

                                                                                                            TCE (1) ($B)
              Tier 1 Capital Ratio

                                                 ~ 11.8%
                                                                          95.5
                                                                                  + (25.0)
                                                                                                +     9.6
                                 8.7% 8.2%
                        7.7%
                                                                                                              -
    7.3% 7.1%
                                                                                                                   36.7

                                                             (1)
    3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08

                                                                                                                                                         7.5
                                                                                                                   14.5
                                                                                                                                                 6.5
            Structural Liquidity (2)

                                                                                                                                 28.9
                                                     66%
                                  65%
                        63%                63%
              62%

                                                                       Retained          OCI         Rest of Goodwill &           TCE       MS Smith ADIA Equity
     55%                                                                                                                                                Units (3)
                                                                       Earnings                     Common Intangibles                       Barney
                                                                                                     Equity   (ex-MSR)
                                                                                                                                                 Known Future
                                                                                                  4Q’08
                                                             (1)
                                                                                                                                                   Factors
    3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08
(1) Preliminary. (2) Structural Liquidity equals deposits, long-term debt and equity, as a % of total assets.
(3) $7.5 billion of Equity Units private placement to the Abu Dhabi Investment Authority (ADIA), each Equity Unit provides for the purchase of
                                                                                                                                                       12
Citigroup common shares. First tranche scheduled to be converted on March 15th, 2010.
Deposits
End Of Period, $B

                                   Deposit Base Remains Stable

                                             U.S.      International


                                                    831
                                           826
                                   813                       804       780
                           772                                                 774
                    739
     712

                                                                                             Int’l: down 4%
                                                    561
                                           560                                                sequentially
                                   563                       543               484
                                                                       503
                           534
                   500
     478



                                                                                              U.S.: up 5%
                                                                               290
                                                                       277
                                           266      270                                       sequentially
                                                             261
                                   250
     234           238     238

                                                                                       (1)
   4Q'06           1Q'07   2Q'07   3Q'07   4Q'07    1Q'08   2Q'08      3Q'08   4Q'08


(1) Preliminary.
                                                                                                   13
S&B – Revenue Summary
$B

                       Revenues Excluding Episodic Items are positive

                                                                                                                 5.0

                                                                                          (5.3)


                                                                 (2.5)



                                       (7.8)



             (10.6)
            4Q'08                   Revenue                PE & Equity               Derivatives             4Q'08 Adjusted
                                                           Investments (2)              CVA (3)
          Revenues                   Marks (1)                                                                 Revenues


 (1) For a list of Securities and Banking revenue marks please refer to page 29.
 (2) Losses on Securities and Banking private equity and equity investments.
                                                                                                                              14
 (3) Credit value adjustment on the fair value of derivative instruments with non-monoline counterparties.
S&B – Credit Spreads
                         Significant impact from movements in credit spreads

                                Average Spreads (bps)                                            Lehman           TARP I         TARP II
    500
    400                   CDX High Grade             C 5Y CDS            C 5Y Cash Bond
    300

    200
    100
       -
      12/31/07       02/09/08       03/20/08       04/29/08       06/08/08       07/18/08      08/27/08     10/06/08       11/15/08        12/25/08


                                                                                        Citi Debt at Fair Value ($MM)
                   Derivatives (1) ($MM)
                       Payables           Receivables


           4,494                 3,611                   (883)
                                                                                                             5,446
           (3,841)
                                                        (4,425)                          3,465
                                (8,266)                                                                                               1,981

                                                                                         3Q'08               4Q'08              P&L Impact
           3Q'08                 4Q'08              P&L Impact
                                                                                               CVA Balance
                 CVA Balance

(1) Credit value adjustment on the fair value of derivative instruments with non-monoline counterparties.
                                                                                                                                           15
S&B – Key Risk Categories

                                   Significant Reduction In Risk Exposures

   Asset                                           Risk Exposure Reduction                                        at MTM (1) Acct.
   ($B)                                       12/31/07      12/31/08     YoY %                                 12/31/07   12/31/08

   Direct Sub-prime
   Exposures                                  $37.3                  $14.1               (62)%                    36.2           13.8
   Highly Leveraged
   Fin. Commitments                             43.2                   10.0              (77)                     43.2               1.5
   Alt-A Mortgages                              22.0                   12.6              (43)                     22.0               1.1
   Auction Rate
   Securities (2)                                 8.0                    8.8              10                        8.0              3.2
   SIVs                                         46.4                   17.3              (63)                     46.4               0.3
   CRE                                          53.7                   37.5              (30)                     23.8               5.8
   Private Equity & Equity
   Investments (3)                              16.2                   11.3              (30)                     14.9           10.2

(1) MTM accounting includes both Trading and Available For Sale assets.
(2) Market Value at 12/31/08 includes $4.3B of ARS repurchased through the August 7th settlement. Excluding that amount, inventory
    would have been reduced from $8.0B at 12/31/07 to $4.5B at 12/31/08.
(3) Excludes trading assets. The amount shown excludes unfunded commitments of $3.8B as of 12/31/08.                                  16
S&B – Direct Subprime Exposures
                                                                    Sep. 30, 2008      4Q'08                           4Q'08             Dec. 31, 2008
   $B                                                                             Write-downs (1)                     Other (2)
                                                                     Exposure                                                             Exposure

      ABS CDO Super Senior
      Total Gross Exposures                                               $25.7                                                               $18.9
          Hedged Exposures                                                  9.4                                                                 6.9
      Net Exposures
          ABCP (3)                                                        $13.3                 $(3.1)                  (0.3)                   $9.9
                                                                                                          (4)
          High grade                                                        1.1                  (0.4)                   0.1                     0.8
                                                                                                          (4)
          Mezzanine                                                         1.7                  (0.3)                  (0.2)                    1.3
          ABS CDO-squared                                                   0.1                  (0.1)                  (0.0)                    0.0
                                                                                                                                (5)
      Total Net Exposures                                                 $16.3                 $(3.9)                $(0.3)                  $12.0

      Lending & Structuring
      Gross Exposures
          CDO warehousing/unsold
           tranches of ABS CDOs                                             $0.1                $(0.0)                $(0.0)                    $0.0
          Subprime loans purchased for
           sale or securitization                                             2.1                 (0.5)                 (0.2)                    1.3
          Financing transactions
                                                                                                          (4)
           secured by subprime                                               1.1                 (0.1)                 (0.3)                     0.7
      Total Gross Exposures                                                 $3.3                $(0.7)                $(0.5)                    $2.0
      Total Exposures (6)                                                $19.6                 $(4.6)                $(0.9)                  $14.1
      Credit Adj. on hedge counterparty exposure (7)                                            $(0.9)
      Total Net Write-Downs                                                                    $(5.6)
 (1) Includes net profits and losses associated with liquidations. (2) Other includes sales, transfers, repayment of principal and restructuring/liquidations.
 (3) Consists of older vintage, high grade ABS CDOs. (4) Includes $63 million recorded in credit costs. (5) A portion of the underlying securities
  were purchased in liquidations of CDOs and we have been managing and selling these securities in our trading books. As of December 31,
 2008, $227 million relating to deals liquidated were held in the trading books. (6) Comprised of net CDO Super Senior exposures and gross
                                                                                                                                                          17
 Lending and Structuring exposures. (7) FAS 157 adjustment related to counterparty credit risk. Note: Totals may not sum due to rounding.
APPENDIX




           18
Global Cards
    Managed revenues up 6% ex-FX and prior-year gains of $584MM on Visa and MasterCard shares
    Sustained expense reduction
    Continued deterioration in credit: net credit losses increased $550MM, LLR build of $1.3B

($MM)                4Q’08      4Q’07      %                                                              4%
                                                       Sales           ex-FX
                                                                                              1%
  N.A. Cards Managed Revenue
  GAAP Revenues.       2,640     3,678     (28)
                                                                              (6)%                 (7)%
   Impact of sec. act. 2,426     1,200     NM
  Managed Revenues $5,066       $4,878       4%         (15)%                         (15)%
                                                                      (21)%
Revenues             $4,612     $6,279     (27)%
                                                         N.A.           EMEA           LatAm         Asia
  – GAAP N.A.          2,640      3,678    (28)
  – EMEA                 537        565     (5)
  – Latin America        869      1,218    (29)        Avg. Loans             ex-FX
  – Asia                 566        818    (31)                                                           15%
                                                                              13%
Expenses               2,656     3,082     (14)
                                                                                              4%
Credit Costs           2,974     1,787     66                                                      1%
Net Income             $(610)     $934    NM
                                                         (1)%
  – North America       (371)      322     NM
  – EMEA                (138)      120     NM                         (7)%
  – Latin America       (154)      251     NM
                                                                                      (13)%
  – Asia                  53       241     (78)                 (1)
                                                         N.A.           EMEA           LatAm         Asia
(1) Managed basis.
                                                                                                           19
Consumer Banking
  Revenue decline driven by a 47% reduction in investment sales, lower volumes, spread compression, FX and
  lower mortgage servicing revenue
  Sustained progress in expense management partially offset by $384MM in restructuring charges
  Continued credit deterioration driven by N.A. Real Estate NCLs; India, Spain and Mexico largest int’l increases
  Tax benefit of $850MM from Japan Consumer Finance re-organization

($MM)                  4Q’08      4Q’07      %             Avg. Loans           ex-FX             16%
                                                                                                                8%
Revenues               $6,077     $7,836     (22)%
                                                                                 2%
 – North America         3,604      4,545    (21)
 – EMEA                    512        697    (27)
 – Latin America           858      1,172    (27)                                          (3)%
                                                              (5)%
 – Asia                  1,103      1,422    (22)
                                                                                                        (12)%
                                                                        (14)%
Expenses                4,146      4,262       (3)                                                                (1)
                                                               N.A.        EMEA              LatAm         Asia
Credit Costs            6,231      4,833      29
Net Income            $(1,678)     $(578)    NM           Avg. Deposits         ex-FX
 – North America        (2,165)      (920)   NM
                                                              3%                                  1%
 – EMEA                   (233)       (64)   NM
 – Latin America           (76)       206    NM
                                                                                                                (2)%
 – Asia                    796        200    NM
                                                                                                        (9)%
                                                                                (14)% (13)%
Excluding Japan Consumer Finance
Revenues           $6,010 $7,710             (22)%
                                                                        (28)%
 – Asia                  1,036      1,296    (20)
Net Income            $(2,223)     $(394)    NM
                                                               N.A.        EMEA              LatAm         Asia
 – Asia                    251        384    (35)
                                                         (1) Excluding Japan Consumer Finance.
                                                                                                                20
Consumer (1) Credit Trends
                                                                North America
                                                                                                                                                       4.75
                                                                                                                                               3.89
                                                                                                                                        3.22
                      2.62 2.77 2.47                                                                                                                   4.23
                                                                                                                                2.56
  2.35 2.29 2.07                        2.17 2.07 1.95                                                                   2.17                   3.50
                                                       1.71 1.69 1.83                                       2.83
                                                               1.38 1.20                     1.43
                                                                         1.20 1.32 1.34 1.31
  2.23 2.25 1.97 2.42 2.45 2.32                                                                        2.45
                                1.99 1.80                                                         1.96
                                          1.75 1.70 1.66 1.52
                                                              1.27 1.19 1.08 0.98 1.00 1.01 1.32
                                                                                                                                               3Q'08 4Q08
  1Q'03       3Q'03        1Q'04        3Q'04        1Q'05          3Q'05     1Q'06        3Q'06    1Q'07        3Q'07          1Q'08
                                                      NCL ratio                  Loan Loss Reserve ratio



                                                                    International
                                                                                                                                               4.49 4.86
                                                                                                                                        4.05
                                                                                                                                3.75
 3.37 3.64 3.58                                                                                                  3.59
                                                                                                                                                       4.76
                                                                                                     3.27                3.23
                                                                                      2.96 3.11 3.15
                      3.10 3.10 2.87                                    (2)
                                                                                                          2.89
                                        2.71 2.62 2.58              2.66 2.45 2.66                                                             4.05
                                                             2.33
                                                                                                                                3.19 3.43
                           2.99                                                                     2.94 2.84
                                   2.73 2.67
 2.51 2.43 2.56 2.47                                                                           2.53
                                             2.42 2.38 2.23 2.18 2.21 2.20
                                                                           2.17 2.18 2.16 2.30


                                                                                                                                               3Q'08 4Q08
 1Q'03        3Q'03        1Q'04        3Q'04       1Q'05           3Q'05     1Q'06        3Q'06    1Q'07        3Q'07          1Q'08

                                                     NCL ratio                   Loan Loss Reserve ratio

(1) Consumer: comprised of Global Cards and Consumer Banking.
(2) Includes impact from conforming of EMEA Retail Banking and Consumer Finance write-off policy.
Note: NCLs as a % of average loans; Loan Loss Reserves as a % of EOP loans.
                                                                                                                                                  21
N.A. Consumer Banking – Mortgages
End of Period
                                                                                     2nd Mortgages                           620<FICO
  1st Mortgages                           620<FICO
                                                                                                           FICO>660                              FICO<620
                       FICO>660                              FICO<620
                                                                                         $59.0B                                <660
      $133.9B                               <660

                          57%                6%                  7%                                          51%                 2%                 0%
   LTV < 80%                                                                           LTV < 80%

   80% < LTV                                                                           80% < LTV
                           4%                2%                  4%                                          16%                 1%                 0%
     < 90%                                                                               < 90%

                           9%                5%                  6%                                          29%                 1%                 0%
   LTV > 90%                                                                           LTV > 90%


Note: FICO and LTV primarily at origination, data as of December 2008. 1st mortgage table excludes Canada & Puerto Rico ($2.0B) and First Collateral Services
($0.1B commercial loans portfolio). 2nd mortgage table excludes loans originated to Smith Barney clients since Jan. 2007 ($1.8B). Tables exclude $2.6B from 1st
mortgages and $0.7B from 2nd mortgages for which FICO & LTV data was unavailable. 90+ DPD delinquency rate for the excluded 1st mortgages is 4.69% (vs.
5.66% for total portfolio), and 1.72% for the excluded 2nd mortgages (vs. 2.39% for total portfolio).

Delinquencies – 90+DPD
                                                                                     2nd Mortgages                           620<FICO
 1st Mortgages                            620<FICO
                                                                                                           FICO>660                              FICO<620
                       FICO>660                              FICO<620
                                                                                        90+DPD                                 <660
     90+DPD                                 <660

                         3.4%               6.2%               6.9%                                          0.9%              2.6%                2.8%
   LTV < 80%                                                                           LTV < 80%

   80% < LTV                                                                           80% < LTV
                         3.7%               7.1%              10.4%                                          2.8%              4.2%                6.8%
     < 90%                                                                               < 90%

                         5.9%              11.2%              18.4%                                          4.7%              4.3%                5.0%
   LTV > 90%                                                                           LTV > 90%

Note: 90+DPD are based on balances referenced in the table above. 2nd mortgages 90+DPD delinquency rates are calculated using the OTS methodology.
2nd mortgages with FICOs below 620 are less than 1% of the total, and the Company provides 90+ DPD delinquency rates as a measure of their performance.



                                                                                                                                                    22
N.A. Consumer Banking – Mortgages
90+ Days Past Due, NCL ratios
                                                                    1st Mortgages
                                                                                                                           FICO<620                 5.71%
                                  90+DPD                                                                                    11.77%
                                                                                                                                              4.61%
                                  NCL ratio
                                                                                                                                 3.69%
                                                                                                                             3.02%
   2.82%                                                                                                                                 2.57%
                                                                                                                         2.54%
               2.51%
                                                                                                                                     2.16%
                                                                                                                     2.07%
                            2.04%        2.05%       1.84%
                                                                  1.58%                                 1.47%
                                                                               1.40%        1.38%                               1.38%
                                                                                                                            1.00%
   0.63%       0.56%                                                                                              0.41% 0.56%
                            0.49%        0.37%                                                         0.31%
                                                     0.32%                     0.26%        0.26%
                                                                  0.25%


                                                                                                                                               3Q'08 4Q08
   1Q'03        3Q'03       1Q'04        3Q'04        1Q'05        3Q'05       1Q'06        3Q'06        1Q'07       3Q'07        1Q'08


                                                                    2nd Mortgages                                                                    5.05%
                                                                                                                                           4.03%
                                                                                                                 LTV>=90               3.66%
                                                                                                                  4.69%
                90+ DPD
                                                                                                                             3.16%
                NCL ratio                                                                                                                 2.41%
                                                                                                                                      2.03%
                                                                                                                                 1.75%
                                                                                                                       1.67%
                                                                                                                             1.45%
                                                                                                                   0.99%
                                                                                                       0.47%
                                                                                           0.25%
                                                                              0.15%
   0.17%       0.15%                                              0.13%
                            0.11%                    0.09%                                                                   1.38%
                                        0.08%
                                                                                                                     0.94%
                                                                                                        0.41%
                                                                              0.14%        0.14%
   0.11%       0.09%        0.09%                    0.06%        0.06%
                                        0.04%
                                                                                                                                               3Q'08 4Q08
  1Q'03        3Q'03        1Q'04        3Q'04       1Q'05        3Q'05        1Q'06        3Q'06       1Q'07        3Q'07        1Q'08

 Note: 1st mortgage portfolio: comprised of the Citibank 1st mortgage portfolios and the CitiFinancial Real Estate portfolio. It includes deferred fees/costs and
 loans held for sale. 4Q’08 90+DPD based on EOP balances of $137.5 billion. 2nd mortgage portfolio: comprised of the Citibank Home Equity portfolios; 90+DPD
                                                                                                                                                            23
 rate calculated by combined MBA/OTS methodology. 4Q’08 90+DPD based on EOP balances of $59.6 billion.
International Consumer – Credit Trends
                                         Rank                        % of Total            NCL          % of Total           % of NCL
                               ANR        QoQ NCL $ ∆                 ANRs                 Ratio          NCLs               QoQ $ ∆ (1)

  Mexico                          1                   1                  13.2%             8.5%               23.2%              21.1%
  Korea                           2                   5                  12.2              1.0                 2.4                7.5
  UK                              3                   2                   9.6              4.0                 7.8               14.3
  Japan                           4                  51                   8.5             11.7                20.4              (17.9)
  Australia                       5                  27                   7.2              1.3                 2.0                1.1
  India                           6                   6                   6.0              6.3                 7.8                7.3
  Singapore                       7                  28                   3.8              0.5                 0.4                1.0
  Malaysia                        8                  26                   3.8              0.9                 0.7                1.3
  Taiwan                          9                  48                   3.8              2.3                 1.8               (2.0)
  Hong Kong                      10                  13                   3.4              1.2                 0.8                2.6
  Spain                          11                   3                   3.4              5.0                 3.5               11.8
  Greece                         12                   4                   2.7              5.1                 2.8                8.5
  Belgium                        13                   8                   2.5              2.3                 1.2                5.6
  Brazil                         14                  49                   2.4             13.1                 6.4               (8.4)
  Italy                          15                  19                   1.6              7.0                 2.3                2.0
  Poland                         16                  10                   1.4              2.1                 0.6                3.3
  Colombia                       18                   7                   1.0              9.4                 2.0                6.2
  Total                                                                  86.4%                                86.0%              65.1%
 (1) NCLs of $1.7B used for the calculation of sequential change, based on 3Q’08 constant US$.
                                                                                                                                    24
 Note: International Consumer comprised of Cards and Consumer Banking. 4Q’08 total ANR of $129.5B and total NCLs of $1.6B.
ICG – Securities and Banking

($MM)                 4Q’08      4Q’07      %
                                                    Revenues: client flow business remains
                                                    strong in a number of areas
Revenues            $(10,590) $(13,090)     19%
                                                     – Record results in interest rate and currency
 – North America      (11,331)   (11,889)     5
                                                       trading
 – EMEA                   988     (3,762)   NM
                                                     – Continued strength in prime brokerage
 – Latin America          561        812    (31)
 – Asia                  (808)     1,749    NM
                                                    Sustained progress on expense management
Expenses               4,104      4,666     (12)    despite Nikko Asset Management intangible
                                                    impairment of $563 million and restructuring
Credit Costs           3,232      1,041     NM
                                                    charges of $457 million
Net Income          $(10,178) $(11,390)      11      – Headcount reduced by 20% Y-o-Y
 – North America       (8,784)    (8,785)     0
                                                    Higher credit costs
 – EMEA                  (240)    (3,543)    93
                                                     – NCLs up by $263MM mainly due rising
 – Latin America          129        334    (61)
                                                       write-offs
 – Asia                (1,283)       604    NM
                                                     – LLR build of $2.1B reflecting builds for
Product Revenues ($MM):
                                                       specific counterparties and weakness in
 – Investment Banking    $275     $1,285    (79)%      leading indicators of losses
 – Lending              2,089      1,018     NM
                                                    Significant asset reduction and de-risking of
 – Equity Markets        (650)       738     NM
                                                    the business
 – Fixed Income Mkts. (13,383)   (16,306)     18


                                                                                             25
S&B – Alt-A Mortgage Loans
As of December 31, 2008

                                                                           13.6
                                                                                                                12.6
                                   HTM
                                                                            3.4
                                   Trading
                                                                                                                 11.5
                                   AFS                                     10.2
                                                                                                                  1.1
                             Write-down:
                                $1.3B                                     3Q'08                                 4Q'08

                                                                                                    Stratification by Face Value
    Exposure                    Face             Market             %              Current                              Vintage
      Type                      Value            Value             Mark            Rating               ≤ 04               05             ≥ 06   Total

     HTM                      $19.7B             $11.5B             59%           AAA to AA               3%             17%              35%     55%
                                                                                     A                    0               2                6       8
                                                                                   ≤ BBB                  0               4               33      37
                                                                                    Total                 3              23               74     100
     Trading                    $2.3B              $1.1B            48%           AAA to AA               2%             21%              48%     71%
                                                                                     A                    0               2                4       6
                                                                                   ≤ BBB                  0               2               21      23
                                                                                    Total                 2              25               73     100
Note: Trading exposure face value adjusted to exclude residuals and the I/O. When included, the % mark drops to 6%.
Alt-A is defined for the purposes of this presentation as non-agency residential mortgage-backed securities (RMBS) where the underlying
collateral has weighted average FICO scores between 680 and 720 or, for FICO scores greater than 720, RMBS where ≤ 30% of the
                                                                                                                                                 26
underlying collateral is comprised of full documentation loans.
S&B – Other Exposures
   Highly Leveraged Finance Commitments (1) ($B)                                             Structured Investment Vehicles (SIVs) ($B)

                                                                                                      Cash & Other            Trading / AFS          HFI / HTM
                             Trading / AFS            HFI / HTM


                        22.9                                                                                27.5                                              MTM
                                                                                                                                             17.3             $0.3
                                                                                                            21.5
                                                         10.0
                                                                                                                                              17.0
                                                                                                             6.0
                                                           8.5            1.5
                                                                                                           3Q'08                             4Q'08
                       3Q'08
                          Write-down: $0.6B4Q'08                                                                    Write-down: $1.1

                   Commercial Real Estate ($B)                                                          Auction Rate Securities (2) ($B)
           Trading / AFS             HFI / HTM           Equity Method                                       Trading / AFS              HFI / HTM

                                                        26.9
                                                                                                                                             8.8
                      19.8
            16.9                                                                                             5.2
                                                                                                                                              5.6
                                                5.8
                                 5.3                               4.7
                                                                                                                                              3.2

                                                                                                            3Q'08                           4Q'08
                     3Q'08                             4Q'08
                             Write-down: $1.0B                                                                     Write-down: $0.3B
(1) Shown at face value.
(2) Proprietary positions, 4Q’08 includes $4.3B of ARS acquired as a result of the ARS legal settlement. In 3Q’08 Citi committed to acquire $6.2B face
    value ($5.6B market value), but no purchases occurred in the quarter.
                                                                                                                                                         27
Note: Highly leveraged finance commitments, commercial real estate and auction rate securities exclude positions in SIVs.
      Totals may not sum due to rounding.
S&B – Direct Subprime Exposures
As of December 31, 2008
                                                                                                   Stratification by Face Value
    Exposure                    Face             Market             %             Current                             Vintage
      Type                      Value            Value             Mark           Rating               ≤ 04              05             ≥ 06           Total

 ABCP (1)                     $23.2B                  $9.9B         43%          AAA to AA             25%              17%             10%             51%
                                                                                    A                   5                5               2              11
                                                                                  ≤ BBB                 9               18              10              37
                                                                                   Total               39               39              21             100
 High Grade                     $4.2B                 $0.8B         20%          AAA to AA             15%              16%              8%             39%
                                                                                    A                   4                3               1               9
                                                                                  ≤ BBB                 2               18              31              52
                                                                                   Total               21               37              41             100
 Mezzanine                      $7.3B                 $1.3B         17%          AAA to AA               0%              0%              1%              1%
                                                                                    A                    1               1               1               3
                                                                                  ≤ BBB                  7              48              41              96
                                                                                   Total                 9              49              42             100
(1) Consists of older vintage, high grade ABS CDOs.
Note: Totals may not sum due to rounding. The information in the above table is based on Citi's ABS CDO super senior exposures as of December 31,
2008 and is as of the most recent portfolio data available as of December 31, 2008. The vintage information is expressed as a percentage of the
notional amount of the assets underlying the CDOs. The vintage information was derived from third party sources that publish the date of issue for
securities. Mortgage loans or exposures underlying other CDOs in which the transactions have invested may have been originated prior to or after the
date of issue of such other CDOs.
                                                                                                                                                       28
Securities and Banking Revenue Marks
($MM)                                         3Q’07             4Q’07              1Q’08             2Q’08           3Q’08           4Q’08
Write-downs on sub-prime
related direct exposures (1)                  (1,831)          (16,481)            (5,912)           (3,395)            (394)         (4,582)

Monoline Credit Value
Adjustment (CVA)                                    ---            (935)           (1,495)           (2,430)            (919)           (897)

Write-downs on highly lev’d
finance commitments (2)                       (1,352)              (135)           (3,078)              (428)           (792)           (594)

Write-downs on Alt-A
mortgages (3, 5)                                    ---               ---          (1,015)              (325)        (1,153)          (1,319)

Mark to market on ARS (4)                           ---               ---          (1,457)               197            (166)           (307)

Write-downs on CRE (5)                              ---               ---            (573)              (545)           (518)           (991)

Write-downs on SIVs                                 ---               ---            (212)                11         (2,004)          (1,064)

CVA on Citi Liabilities at
Fair Value Option                                 194               512             1,279               (228)         1,526            1,981

Total Revenue Marks                           (2,989)          (17,039)          (12,463)            (7,143)         (4,420)          (7,773)

(1) Net of impact from hedges against direct subprime ABS CDO super senior positions as disclosed on slide 17.
(2) Net of underwriting fees. (3) Net of hedges. (4) Excludes write-downs of $306 million in 3Q’08 and $87 million in 4Q’08arising from the ARS
      legal settlement.
                                                                                                                                       29
(5) Excludes positions in SIVs.
ICG – Transaction Services
  Revenue up 11% ex-FX
  Progress on expense management partially offset by upfront cost of business wins
  Credit costs driven primarily by Emerging Markets SME clients


($MM)                    4Q’08    4Q’07      %          Revenues
                                                          – TTS driven by higher balances and new wins
Revenues                 $2,399 $2,299         4%         – SFS negatively impacted by lower balances &
 – North America           591       468     26             spreads, AUC decline due to lower valuations
 – EMEA                    818       779      5           – Strong N.A. results partially offset by EMEA (FX
 – Latin America           336       341     (1)            impact), Latam and Asia (adverse market conditions)
 – Asia                    654       711     (8)
                                                        Expenses
Expenses                  1,343   1,367       (2)         – Higher business volumes, new wins, increased
                                                            investment spending offset by re-engineering. Ex-FX
Credit Costs                 82      (15)   NM              up 3%
Net Income                $721     $667        8%       Credit costs
 – North America            71        50      42          – Higher net credit losses, mostly driven by SME
 – EMEA                    265       171      55            clients in developing markets due to deteriorating
 – Latin America           108       132     (18)           environment
 – Asia                    277       314     (12)
                                                        Liability balances up 5% (up 9% ex-FX) to
                                                        $292 billion
Product Revenues ($MM):
 – TTS                   $1,706   $1,483      15%
                                                        Assets under custody down 18% to $10.7
 – Securities Services      693      816     (15)
                                                        trillion


                                                                                                         30
Global Wealth Management
($MM)               4Q’08       4Q’07    %
                                                 Non-interest revenues down 29%; AUMs down
                                                 35% to $332 billion, due to challenging capital
Revenues            $2,843 $3,464        (18)%
                                                 markets
 – North America     2,175       2,509   (13)
                                                  – $87MM ARS MTM loss related to the August 7th
 – EMEA                134         159   (16)
                                                    settlement
 – Latin America        63          98   (36)
                                                 Lower compensation expenses offset by
 – Asia                471         698   (33)
                                                 restructuring charges
Expenses             2,605      2,664     (2)
                                                 Credit costs primarily driven by reserve
Credit Costs          175          15    NM
                                                 builds in N.A.
Net Income            $29        $524    (94)%
                                                 Average deposits and customer liability
 – North America       230        386    (40)
                                                 balances down 4%
 – EMEA                 14         20    (30)
 – Latin America        (1)        16    NM      Net client outflows of $17 billion, driven by
                                                 negative market environment and FA attrition
 – Asia               (214)       102    NM

                                                 Estimated to remain at Citi post Morgan
                                                 Stanley Smith Barney joint venture:
Product Revenues ($MM):
 – Smith Barney     $2,297      $2,782   (17)%                             4Q’08            4Q’07
                                                 Revenues ($MM)              966            1,223
 – Private Bank           546     682    (20)
                                                 FAs                       1,803            3,015


                                                                                            31
Corporate/Other
Corporate/Other

($MM)         4Q’08       4Q’07    %    Improved revenues reflect the gain on sale
                                        of CGSL and effective hedging

                                        Negative net income driven by higher
Revenues          $254    $(369)   NM
                                        expenses mainly due to restructuring
                                        charges and higher taxes held at corporate
Net Income        (421)    (188)   NM




Discontinued Operations

($MM)         4Q’08       4Q’07    %    After-tax gain of $3.9 billion from close of
                                        announced sale of German retail banking
                                        operations, including a hedge gain of $0.4B
Net Income    $3,843      $198     NM




                                                                               32
Summary of Press Release Disclosed Items
                                                                          4Q’07                                                 4Q’08
               $MM                                                 Pre-tax    After-tax                            Pre-tax           After-tax
                                                                   (162) (3,5,6)         (107) (3,5,6)                (97) (7)              (60) (7)
                   North America
                                                                     21 (1,6)              14 (1,6)                   (14) (7)              (10) (7)
                   EMEA
                                                                    183 (1,6)             117 (1,6)                    (4) (7)               (3) (7)
                   Latin America
                                                                    240 (1,6)             156 (1,6)                   (12) (7)               17 (7,11)
                   Asia
                Global Cards                                       $283                  $181                       $(127)                 $(55)
                                                                    (16) (6)              (10) (6)                   (226) (7)             (142) (7)
                   North America
                                                                      8 (1,6)               5 (1,6)                   (55) (7)              (36) (7)
                   EMEA
                                                                     41 (1,6)              16 (1,6)                   (36) (7)              (23) (7)
                   Latin America
                                                                   (187) (1,4,6)         (121) (1,4,6)               (240) (4,7)            694 (4,7,11)
                   Asia
                Consumer Banking                                  $(155)                $(110)                      $(558)                 $493
                                                                   (202) (6)             (125) (6)                   (322) (7,8)           (195) (7,8)
                   North America
                                                                   (141) (6)              (89) (6)                   (128) (7)              (79) (7)
                   EMEA
                                                                     (5) (6)               (3) (6)                    (11) (7)               (7) (7)
                   Latin America
                                                                    291 (2,6)              92 (2,6)                  (647) (7,10)          (307) (7,10,11)
                   Asia
                Securities and Banking                             $(57)                $(126)                    $(1,107)                $(589)
                                                                    (28) (3,5,6)          (16) (3,5,6)                (22) (7)              (13) (7)
                   North America
                                                                    (31) (1,6)            (19) (1,6)                  (23) (7)              (14) (7)
                   EMEA
                                                                      5 (1,6)               4 (1,6)                    (2) (7)               (1) (7)
                   Latin America
                                                                     17 (1,6)              12 (1,6)                   (15) (7)                3 (7,11)
                   Asia
                Transaction Services                               $(38)                 $(20)                       $(62)                 $(26)
                                                                    (22) (6)              (14) (6)                   (152)(7,8)             (92) (7,8)
                   North America
                                                                    (22) (6)              (14) (6)                     (7) (7)               (5) (7)
                   EMEA
                                                                     (1) (6)               (0) (6)                    (10) (7)               (6) (7)
                   Latin America
                                                                    (22) (6)              (13) (6)                   (224) (7)             (136) (7)
                   Asia
                Global Wealth Management                           $(67)                 $(41)                      $(393)                $(240)
                                                                                                                    $(371) (7,9)          $(198) (7,9)
                Corporate Other                                      --                     --
                                                                                                                                        $(3,919) (12)
                Discontinued Operations                              --                     --                        n.a.

 (1) Gain on Visa Inc. shares of $534 million pre-tax ($336 million after-tax). (2) Gain on sale of ownership in Simplex Investment Advisors in Japan of $313 million
 pre-tax ($106 million after-tax). (3) Gain on sale of MasterCard shares of $152 million pre-tax ($99 million after-tax). (4) Establishment of a reserve for customer
 settlements of 4Q07 of ($188) million pre-tax (($122) million after-tax) 4Q08 of ($174) million pre-tax (($113) million after-tax) in Japan consumer finance. (5) Charge
 related to Citi’s pro-rata share of certain Visa Inc.-related litigation exposure of ($306) million pre-tax (($199) million after-tax). (6) Repositioning charges related to
 headcount reductions of ($539) million pre-tax (($337) million after-tax). (7) Restructuring charges of ($1,970) million pre-tax (($1,217) million after-tax). (8) Impact of
 the Auction Rate Securities settlement allocated evenly between Securities & Banking and Global Wealth Management: write-downs of ($173) million pre-tax (($105)
 million after-tax). (9) Gain on sale of Citi Global Services Limited of $263 million pre-tax ($192 million after-tax). (10) Nikko Asset Management Impairment Charge
 of ($563) million pre-tax (($363) million after-tax) in Japan. (11) Tax benefit relating to restructuring of $994 million in Japan consumer finance. (12) Gain on sale of
                                                                                                                                                                                33
 German retail banking operations of $3,919 million after-tax (includes the benefit of a currency hedge put in place post-signing).
Certain statements in this document are “forward-looking
Certain statements in this document are “forward-looking
statements” within the meaning of the Private Securities Litigation
 statements” within the meaning of the Private Securities Litigation
Reform Act. These statements are based on management’s
Reform Act. These statements are based on management’s
current expectations and are subject to uncertainty and changes in
 current expectations and are subject to uncertainty and changes in
circumstances. Actual results may differ materially from those
 circumstances. Actual results may differ materially from those
included in these statements due to a variety of factors. More
 included in these statements due to a variety of factors. More
information about these factors is contained in Citigroup’s filings
 information about these factors is contained in Citigroup’s filings
with the Securities and Exchange Commission.
with the Securities and Exchange Commission.



                                                                       34

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Citigroup 2008 Earnings Review

  • 1. Fourth Quarter 2008 Earnings Review January 16, 2009
  • 2. Fourth Quarter Summary Positives Negatives Continued Securities & Banking Higher net interest margin revenue marks Lower expenses and assets Outsized private equity and equity investment revenue losses Stable deposits Volatile in credit spreads Strong Tier 1 ratio Higher cost of credit; LLR build of $6.0B $B 23.6 Managed Impact from 5.6 2.4 securitizations 21.2 GAAP (7.8) $0.6 Nikko AM Impairment + (2.5) 2.0 3.8 (8.3) + 15.3 + 6.1 (5.3) Restructuring charges (10.3) 6.6 (4) S&B Rev. S&B PE & Deriv. Rest of GAAP Expenses NCLs LLR Taxes & Disc. Ops. 4Q'08 Net (2) Marks (1) Eq. Inv. (3) CVA Revenues Revenues Min. Int. Income (1) For a list of Securities and Banking revenue marks please refer to page 29. (2) Losses on Securities and Banking private equity and equity investments. (3) Credit value adjustment on the fair value of derivative instruments with non-monoline counterparties. 1 (4) Loan Loss Reserves (LLR) includes Policyholder benefits & claims (PB&C). Note: Totals may not sum due to rounding.
  • 3. Summary Income Statement 4Q’08 4Q’07 % ($B, except EPS) Net Interest Revenue $13.3 $12.2 8% Non-Interest Revenue (7.7) (5.8) (32) Net Revenues 5.6 6.4 (13) Operating Expenses 15.3 16.1 (5) Credit Losses, Claims & Benefits 12.7 7.7 66 Income Taxes and Minority Interest (10.3) (7.3) (41) Income from Cont. Ops. $(12.1) $(10.0) (21)% Net Income (8.3) (9.8) 16 Preferred Share Dividend $0.9 $0.0 NM Diluted EPS from Cont. Ops. (1) $(2.44) $(2.03) (20)% Diluted EPS (1) (1.72) (1.99) 14 (1) Diluted shares used in the diluted EPS calculation represent basic shares for the fourth quarter of 2008 due to the Net Loss. Using actual diluted shares would result in anti-dilution. 4Q’08: Average basic shares equal 5,347 million and average diluted shares equal 5,922 million. 2 Note: Totals may not sum due to rounding.
  • 4. Revenues Main Drivers of 4Q’08 Year-over-Year Change Revenues down 7% excluding S&B episodic items (1) 4Q’08 Items S&B revenue marks (2) ($B) GAAP revenues ($B) Global Cards – Net impact from securitization of $2.4B 23.5 (1.7) Consumer Banking (1.8) – Negative impact from lower (6.8) volumes and investment revenues, spread compression, FX and lower mortgage 13.4 0.1 17.0 (0.6) servicing revenues Securities and Banking 7.8 – $(5.3)B: CVA on derivatives excluding monolines – $(2.5)B: Private equity and 6.4 equity investments losses 5.6 GWM – Lower revenues from (3) 4Q'07 Global Consumer S&B Transaction GWM 4Q'08 investments and capital markets Cards Banking Services (1) S&B revenue marks, CVA on derivatives excluding monolines and private equity and equity investments losses considered episodic for the purpose of this calculation. (2) For a list of Securities & Banking revenue marks please refer to page 29. (3) Excluding Securities and Banking revenue marks. 3 Note: Totals may not sum due to rounding. Corporate/Other revenue change of $623 million not shown separately.
  • 5. Net Interest Margin Net Interest Margin improved 73 basis points Y-o-Y Average Interest Earning Assets ($Tr) NIM 3.22% 3.14% 3.13% 2.80% 2.49% 2.43% 2.41% 2.37% 2.34% 2.01 1.95 1.88 1.88 1.79 1.71 1.71 1.64 1.59 4Q'06 1Q'07 2Q'07 3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08 4
  • 6. Expenses Re-engineering momentum drives acceleration in expense reductions 4Q’08 Expense Expenses ($B) Y-o-Y Change Q-o-Q Change Decomposition 23% 23% 19% (1) 17% Restructuring 15% Charges (1) 8% 6% 6% 18% 2% 14% Nikko Asset (1) 5% Management (1) 2% (1)% (5)% (2)% (2)% Impairment (8)% 16.1 15.8 15.6 15.3 15.1 14.4 14.4 14.2 13.5 12.8 (2.0) (0.6) 4Q’08 4Q'06 1Q'07 2Q'07 3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08 Adjusted (1) Excludes the impact from the 1Q’07 $1.38B pre-tax charge related to a structural expense review. Note: Historical numbers have been restated to exclude discontinued operations. 5
  • 7. Headcount December was 14th consecutive month of headcount reductions Additional Headcount Headcount (M) Y-o-Y Change Q-o-Q Change Reductions 16% 15% 15% 12% Non-working 9% 8% notice (1) 1% (3)% CTS 5% (8)% 5% 3% 2% divestiture 1% (2)% (2)% (5)% (14)% Identified 375 371 369 363 361 reductions (1) 352 343 327 323 ~300 (2) (6) ~(15) 4Q'06 1Q'07 2Q'07 3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08 Target (1) Reflected in 2008 restructuring charges. 6
  • 8. Cost of Credit Year-over-Year Change ($MM) Further strengthened Loan Loss Reserve; balance at $29.6 billion 12,101 2,130 2,551 7,420 Major Drivers of Y-o-Y ∆: ICG $1,989 LatAm Cards 231 Major Drivers of Y-o-Y ∆: EMEA Cards 174 N.A. Cards 172 N.A. Cons. Banking $1,558 N.A. Cons. Banking (766) ICG 294 N.A. Cards 242 EMEA Cards 154 LatAm Cards 115 4Q'07 NCLs Loan Loss Reserve 4Q'08 Builds Note: Excludes policyholder benefits and claims, includes provisions for unfunded lending commitments. 7
  • 9. N.A. Consumer – Credit Trends Cards and 1st Mortgages: Comparative NCL Ratios Consumer Credit costs likely to continue to rise 3Q’89-1Q’96 1Q’07-4Q’08 NCL% % of ANRs Citi Branded: 6.98 63 Retail Partners: 9.86 37 10.0% Citi Branded: vast 9.0% 8.04% majority of ANRs 7.8% 8.0% 7.13% 7.2% 7.0% 6.44% 6.53% 6.0% 5.0% 4.51% 4.0% 2.62% 2.57% 3.0% 2.0% 2.16% 1.0% 1.00% 0.0% 7 7 7 7 8 8 8 8 9 0 0 1 1 2 2 3 3 4 4 5 5 6 '0 '0 '0 '0 '0 '0 '0 '0 '8 '9 '9 '9 '9 '9 '9 '9 '9 '9 '9 '9 '9 '9 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 3Q 3Q 1Q 3Q 1Q 3Q 1Q 3Q 1Q 3Q 1Q 3Q 1Q Cards NCL % 1st Mortgages NCL% Unemployment Rate Note: Cards data on a managed basis. Cards and 1st Mortgages data from 3Q’89 to 1Q’96 sourced from Risk Management database, 1Q’07 onwards based on Corporate Reporting database. 8
  • 10. Corporate Credit Trends Non-specific portfolio reserves likely to increase as default rates rise (2) Reserve Build (Release) (1) $MM Loan Loss Reserve ratio (3) Non-specific Specific Annual Default Rates 4.19 4.15 3.29 2.84 4.00 2.80 2.54 2.43 2.43 2.21 2.22 2.22 2.00 3.27 1.81 1.73 1.76 1.81 1.65 1.74 2.01 2.02 3.01 2.66 2.30 2.26 2.20 2,346 1.85 1.96 1.66 1.97 1.78 1.70 1.73 1.58 1.58 1.44 1.29 1.46 0.91 • Deterioration in certain segments of the loan portfolio, particularly highly leveraged industrial and commercial real estate borrowers 762 • LyondellBasell: $1,161 367 274 187 144 120 66 64 47 3 (19) (33) (96) (17) (32) (158) (238) (325) (381) 1Q04 2Q04 3Q04 4Q04 1Q05 2Q05 3Q05 4Q05 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08 (1) Total allowance comprised of non-specific and specific reserves and builds for purchased distressed loan portfolios. (2) Corporate allowance for credit losses as a % of EOP corporate loans. 9 (3) Moody's Non-Investment Grade trailing one-year default rate.
  • 11. Covered Assets Guarantee Asset guarantee provides significant downside protection Assets ($B) – as of 11/21/08 Securities: Loans: Alt-A $11.4 First Mortgages $98.9 SIVs 6.4 Second Mortgages 55.2 CRE 2.1 Other 12.0 Retail Auto Loans 16.2 Total Securities $31.9 Other Consumer Loans 21.3 Unfunded Lending Commitments (ULC) Total Consumer Loans $191.6 2nd mortgages $22.4 CRE loans $12.4 Other consumer loans 5.2 Leveraged Finance 0.2 Leveraged Finance Loans 2.3 CRE 5.4 Other Corporate Loans 11.1 Other Commitments 18.3 Total Corporate Loans $25.8 Total ULC $51.5 Total Covered Assets: $301 billion 10
  • 12. Balance Sheet – Assets Asset Reduction Continues ($Tr) (17)% 2.36 $(413)B 2.20 2.19 2.10 2.05 1.95 (1) 3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08 (1) Preliminary. 11
  • 13. Balance Sheet – Capital & Liquidity Capital position and liquidity remain strong TCE (1) ($B) Tier 1 Capital Ratio ~ 11.8% 95.5 + (25.0) + 9.6 8.7% 8.2% 7.7% - 7.3% 7.1% 36.7 (1) 3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08 7.5 14.5 6.5 Structural Liquidity (2) 28.9 66% 65% 63% 63% 62% Retained OCI Rest of Goodwill & TCE MS Smith ADIA Equity 55% Units (3) Earnings Common Intangibles Barney Equity (ex-MSR) Known Future 4Q’08 (1) Factors 3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08 (1) Preliminary. (2) Structural Liquidity equals deposits, long-term debt and equity, as a % of total assets. (3) $7.5 billion of Equity Units private placement to the Abu Dhabi Investment Authority (ADIA), each Equity Unit provides for the purchase of 12 Citigroup common shares. First tranche scheduled to be converted on March 15th, 2010.
  • 14. Deposits End Of Period, $B Deposit Base Remains Stable U.S. International 831 826 813 804 780 772 774 739 712 Int’l: down 4% 561 560 sequentially 563 543 484 503 534 500 478 U.S.: up 5% 290 277 266 270 sequentially 261 250 234 238 238 (1) 4Q'06 1Q'07 2Q'07 3Q'07 4Q'07 1Q'08 2Q'08 3Q'08 4Q'08 (1) Preliminary. 13
  • 15. S&B – Revenue Summary $B Revenues Excluding Episodic Items are positive 5.0 (5.3) (2.5) (7.8) (10.6) 4Q'08 Revenue PE & Equity Derivatives 4Q'08 Adjusted Investments (2) CVA (3) Revenues Marks (1) Revenues (1) For a list of Securities and Banking revenue marks please refer to page 29. (2) Losses on Securities and Banking private equity and equity investments. 14 (3) Credit value adjustment on the fair value of derivative instruments with non-monoline counterparties.
  • 16. S&B – Credit Spreads Significant impact from movements in credit spreads Average Spreads (bps) Lehman TARP I TARP II 500 400 CDX High Grade C 5Y CDS C 5Y Cash Bond 300 200 100 - 12/31/07 02/09/08 03/20/08 04/29/08 06/08/08 07/18/08 08/27/08 10/06/08 11/15/08 12/25/08 Citi Debt at Fair Value ($MM) Derivatives (1) ($MM) Payables Receivables 4,494 3,611 (883) 5,446 (3,841) (4,425) 3,465 (8,266) 1,981 3Q'08 4Q'08 P&L Impact 3Q'08 4Q'08 P&L Impact CVA Balance CVA Balance (1) Credit value adjustment on the fair value of derivative instruments with non-monoline counterparties. 15
  • 17. S&B – Key Risk Categories Significant Reduction In Risk Exposures Asset Risk Exposure Reduction at MTM (1) Acct. ($B) 12/31/07 12/31/08 YoY % 12/31/07 12/31/08 Direct Sub-prime Exposures $37.3 $14.1 (62)% 36.2 13.8 Highly Leveraged Fin. Commitments 43.2 10.0 (77) 43.2 1.5 Alt-A Mortgages 22.0 12.6 (43) 22.0 1.1 Auction Rate Securities (2) 8.0 8.8 10 8.0 3.2 SIVs 46.4 17.3 (63) 46.4 0.3 CRE 53.7 37.5 (30) 23.8 5.8 Private Equity & Equity Investments (3) 16.2 11.3 (30) 14.9 10.2 (1) MTM accounting includes both Trading and Available For Sale assets. (2) Market Value at 12/31/08 includes $4.3B of ARS repurchased through the August 7th settlement. Excluding that amount, inventory would have been reduced from $8.0B at 12/31/07 to $4.5B at 12/31/08. (3) Excludes trading assets. The amount shown excludes unfunded commitments of $3.8B as of 12/31/08. 16
  • 18. S&B – Direct Subprime Exposures Sep. 30, 2008 4Q'08 4Q'08 Dec. 31, 2008 $B Write-downs (1) Other (2) Exposure Exposure ABS CDO Super Senior Total Gross Exposures $25.7 $18.9 Hedged Exposures 9.4 6.9 Net Exposures ABCP (3) $13.3 $(3.1) (0.3) $9.9 (4) High grade 1.1 (0.4) 0.1 0.8 (4) Mezzanine 1.7 (0.3) (0.2) 1.3 ABS CDO-squared 0.1 (0.1) (0.0) 0.0 (5) Total Net Exposures $16.3 $(3.9) $(0.3) $12.0 Lending & Structuring Gross Exposures CDO warehousing/unsold tranches of ABS CDOs $0.1 $(0.0) $(0.0) $0.0 Subprime loans purchased for sale or securitization 2.1 (0.5) (0.2) 1.3 Financing transactions (4) secured by subprime 1.1 (0.1) (0.3) 0.7 Total Gross Exposures $3.3 $(0.7) $(0.5) $2.0 Total Exposures (6) $19.6 $(4.6) $(0.9) $14.1 Credit Adj. on hedge counterparty exposure (7) $(0.9) Total Net Write-Downs $(5.6) (1) Includes net profits and losses associated with liquidations. (2) Other includes sales, transfers, repayment of principal and restructuring/liquidations. (3) Consists of older vintage, high grade ABS CDOs. (4) Includes $63 million recorded in credit costs. (5) A portion of the underlying securities were purchased in liquidations of CDOs and we have been managing and selling these securities in our trading books. As of December 31, 2008, $227 million relating to deals liquidated were held in the trading books. (6) Comprised of net CDO Super Senior exposures and gross 17 Lending and Structuring exposures. (7) FAS 157 adjustment related to counterparty credit risk. Note: Totals may not sum due to rounding.
  • 19. APPENDIX 18
  • 20. Global Cards Managed revenues up 6% ex-FX and prior-year gains of $584MM on Visa and MasterCard shares Sustained expense reduction Continued deterioration in credit: net credit losses increased $550MM, LLR build of $1.3B ($MM) 4Q’08 4Q’07 % 4% Sales ex-FX 1% N.A. Cards Managed Revenue GAAP Revenues. 2,640 3,678 (28) (6)% (7)% Impact of sec. act. 2,426 1,200 NM Managed Revenues $5,066 $4,878 4% (15)% (15)% (21)% Revenues $4,612 $6,279 (27)% N.A. EMEA LatAm Asia – GAAP N.A. 2,640 3,678 (28) – EMEA 537 565 (5) – Latin America 869 1,218 (29) Avg. Loans ex-FX – Asia 566 818 (31) 15% 13% Expenses 2,656 3,082 (14) 4% Credit Costs 2,974 1,787 66 1% Net Income $(610) $934 NM (1)% – North America (371) 322 NM – EMEA (138) 120 NM (7)% – Latin America (154) 251 NM (13)% – Asia 53 241 (78) (1) N.A. EMEA LatAm Asia (1) Managed basis. 19
  • 21. Consumer Banking Revenue decline driven by a 47% reduction in investment sales, lower volumes, spread compression, FX and lower mortgage servicing revenue Sustained progress in expense management partially offset by $384MM in restructuring charges Continued credit deterioration driven by N.A. Real Estate NCLs; India, Spain and Mexico largest int’l increases Tax benefit of $850MM from Japan Consumer Finance re-organization ($MM) 4Q’08 4Q’07 % Avg. Loans ex-FX 16% 8% Revenues $6,077 $7,836 (22)% 2% – North America 3,604 4,545 (21) – EMEA 512 697 (27) – Latin America 858 1,172 (27) (3)% (5)% – Asia 1,103 1,422 (22) (12)% (14)% Expenses 4,146 4,262 (3) (1) N.A. EMEA LatAm Asia Credit Costs 6,231 4,833 29 Net Income $(1,678) $(578) NM Avg. Deposits ex-FX – North America (2,165) (920) NM 3% 1% – EMEA (233) (64) NM – Latin America (76) 206 NM (2)% – Asia 796 200 NM (9)% (14)% (13)% Excluding Japan Consumer Finance Revenues $6,010 $7,710 (22)% (28)% – Asia 1,036 1,296 (20) Net Income $(2,223) $(394) NM N.A. EMEA LatAm Asia – Asia 251 384 (35) (1) Excluding Japan Consumer Finance. 20
  • 22. Consumer (1) Credit Trends North America 4.75 3.89 3.22 2.62 2.77 2.47 4.23 2.56 2.35 2.29 2.07 2.17 2.07 1.95 2.17 3.50 1.71 1.69 1.83 2.83 1.38 1.20 1.43 1.20 1.32 1.34 1.31 2.23 2.25 1.97 2.42 2.45 2.32 2.45 1.99 1.80 1.96 1.75 1.70 1.66 1.52 1.27 1.19 1.08 0.98 1.00 1.01 1.32 3Q'08 4Q08 1Q'03 3Q'03 1Q'04 3Q'04 1Q'05 3Q'05 1Q'06 3Q'06 1Q'07 3Q'07 1Q'08 NCL ratio Loan Loss Reserve ratio International 4.49 4.86 4.05 3.75 3.37 3.64 3.58 3.59 4.76 3.27 3.23 2.96 3.11 3.15 3.10 3.10 2.87 (2) 2.89 2.71 2.62 2.58 2.66 2.45 2.66 4.05 2.33 3.19 3.43 2.99 2.94 2.84 2.73 2.67 2.51 2.43 2.56 2.47 2.53 2.42 2.38 2.23 2.18 2.21 2.20 2.17 2.18 2.16 2.30 3Q'08 4Q08 1Q'03 3Q'03 1Q'04 3Q'04 1Q'05 3Q'05 1Q'06 3Q'06 1Q'07 3Q'07 1Q'08 NCL ratio Loan Loss Reserve ratio (1) Consumer: comprised of Global Cards and Consumer Banking. (2) Includes impact from conforming of EMEA Retail Banking and Consumer Finance write-off policy. Note: NCLs as a % of average loans; Loan Loss Reserves as a % of EOP loans. 21
  • 23. N.A. Consumer Banking – Mortgages End of Period 2nd Mortgages 620<FICO 1st Mortgages 620<FICO FICO>660 FICO<620 FICO>660 FICO<620 $59.0B <660 $133.9B <660 57% 6% 7% 51% 2% 0% LTV < 80% LTV < 80% 80% < LTV 80% < LTV 4% 2% 4% 16% 1% 0% < 90% < 90% 9% 5% 6% 29% 1% 0% LTV > 90% LTV > 90% Note: FICO and LTV primarily at origination, data as of December 2008. 1st mortgage table excludes Canada & Puerto Rico ($2.0B) and First Collateral Services ($0.1B commercial loans portfolio). 2nd mortgage table excludes loans originated to Smith Barney clients since Jan. 2007 ($1.8B). Tables exclude $2.6B from 1st mortgages and $0.7B from 2nd mortgages for which FICO & LTV data was unavailable. 90+ DPD delinquency rate for the excluded 1st mortgages is 4.69% (vs. 5.66% for total portfolio), and 1.72% for the excluded 2nd mortgages (vs. 2.39% for total portfolio). Delinquencies – 90+DPD 2nd Mortgages 620<FICO 1st Mortgages 620<FICO FICO>660 FICO<620 FICO>660 FICO<620 90+DPD <660 90+DPD <660 3.4% 6.2% 6.9% 0.9% 2.6% 2.8% LTV < 80% LTV < 80% 80% < LTV 80% < LTV 3.7% 7.1% 10.4% 2.8% 4.2% 6.8% < 90% < 90% 5.9% 11.2% 18.4% 4.7% 4.3% 5.0% LTV > 90% LTV > 90% Note: 90+DPD are based on balances referenced in the table above. 2nd mortgages 90+DPD delinquency rates are calculated using the OTS methodology. 2nd mortgages with FICOs below 620 are less than 1% of the total, and the Company provides 90+ DPD delinquency rates as a measure of their performance. 22
  • 24. N.A. Consumer Banking – Mortgages 90+ Days Past Due, NCL ratios 1st Mortgages FICO<620 5.71% 90+DPD 11.77% 4.61% NCL ratio 3.69% 3.02% 2.82% 2.57% 2.54% 2.51% 2.16% 2.07% 2.04% 2.05% 1.84% 1.58% 1.47% 1.40% 1.38% 1.38% 1.00% 0.63% 0.56% 0.41% 0.56% 0.49% 0.37% 0.31% 0.32% 0.26% 0.26% 0.25% 3Q'08 4Q08 1Q'03 3Q'03 1Q'04 3Q'04 1Q'05 3Q'05 1Q'06 3Q'06 1Q'07 3Q'07 1Q'08 2nd Mortgages 5.05% 4.03% LTV>=90 3.66% 4.69% 90+ DPD 3.16% NCL ratio 2.41% 2.03% 1.75% 1.67% 1.45% 0.99% 0.47% 0.25% 0.15% 0.17% 0.15% 0.13% 0.11% 0.09% 1.38% 0.08% 0.94% 0.41% 0.14% 0.14% 0.11% 0.09% 0.09% 0.06% 0.06% 0.04% 3Q'08 4Q08 1Q'03 3Q'03 1Q'04 3Q'04 1Q'05 3Q'05 1Q'06 3Q'06 1Q'07 3Q'07 1Q'08 Note: 1st mortgage portfolio: comprised of the Citibank 1st mortgage portfolios and the CitiFinancial Real Estate portfolio. It includes deferred fees/costs and loans held for sale. 4Q’08 90+DPD based on EOP balances of $137.5 billion. 2nd mortgage portfolio: comprised of the Citibank Home Equity portfolios; 90+DPD 23 rate calculated by combined MBA/OTS methodology. 4Q’08 90+DPD based on EOP balances of $59.6 billion.
  • 25. International Consumer – Credit Trends Rank % of Total NCL % of Total % of NCL ANR QoQ NCL $ ∆ ANRs Ratio NCLs QoQ $ ∆ (1) Mexico 1 1 13.2% 8.5% 23.2% 21.1% Korea 2 5 12.2 1.0 2.4 7.5 UK 3 2 9.6 4.0 7.8 14.3 Japan 4 51 8.5 11.7 20.4 (17.9) Australia 5 27 7.2 1.3 2.0 1.1 India 6 6 6.0 6.3 7.8 7.3 Singapore 7 28 3.8 0.5 0.4 1.0 Malaysia 8 26 3.8 0.9 0.7 1.3 Taiwan 9 48 3.8 2.3 1.8 (2.0) Hong Kong 10 13 3.4 1.2 0.8 2.6 Spain 11 3 3.4 5.0 3.5 11.8 Greece 12 4 2.7 5.1 2.8 8.5 Belgium 13 8 2.5 2.3 1.2 5.6 Brazil 14 49 2.4 13.1 6.4 (8.4) Italy 15 19 1.6 7.0 2.3 2.0 Poland 16 10 1.4 2.1 0.6 3.3 Colombia 18 7 1.0 9.4 2.0 6.2 Total 86.4% 86.0% 65.1% (1) NCLs of $1.7B used for the calculation of sequential change, based on 3Q’08 constant US$. 24 Note: International Consumer comprised of Cards and Consumer Banking. 4Q’08 total ANR of $129.5B and total NCLs of $1.6B.
  • 26. ICG – Securities and Banking ($MM) 4Q’08 4Q’07 % Revenues: client flow business remains strong in a number of areas Revenues $(10,590) $(13,090) 19% – Record results in interest rate and currency – North America (11,331) (11,889) 5 trading – EMEA 988 (3,762) NM – Continued strength in prime brokerage – Latin America 561 812 (31) – Asia (808) 1,749 NM Sustained progress on expense management Expenses 4,104 4,666 (12) despite Nikko Asset Management intangible impairment of $563 million and restructuring Credit Costs 3,232 1,041 NM charges of $457 million Net Income $(10,178) $(11,390) 11 – Headcount reduced by 20% Y-o-Y – North America (8,784) (8,785) 0 Higher credit costs – EMEA (240) (3,543) 93 – NCLs up by $263MM mainly due rising – Latin America 129 334 (61) write-offs – Asia (1,283) 604 NM – LLR build of $2.1B reflecting builds for Product Revenues ($MM): specific counterparties and weakness in – Investment Banking $275 $1,285 (79)% leading indicators of losses – Lending 2,089 1,018 NM Significant asset reduction and de-risking of – Equity Markets (650) 738 NM the business – Fixed Income Mkts. (13,383) (16,306) 18 25
  • 27. S&B – Alt-A Mortgage Loans As of December 31, 2008 13.6 12.6 HTM 3.4 Trading 11.5 AFS 10.2 1.1 Write-down: $1.3B 3Q'08 4Q'08 Stratification by Face Value Exposure Face Market % Current Vintage Type Value Value Mark Rating ≤ 04 05 ≥ 06 Total HTM $19.7B $11.5B 59% AAA to AA 3% 17% 35% 55% A 0 2 6 8 ≤ BBB 0 4 33 37 Total 3 23 74 100 Trading $2.3B $1.1B 48% AAA to AA 2% 21% 48% 71% A 0 2 4 6 ≤ BBB 0 2 21 23 Total 2 25 73 100 Note: Trading exposure face value adjusted to exclude residuals and the I/O. When included, the % mark drops to 6%. Alt-A is defined for the purposes of this presentation as non-agency residential mortgage-backed securities (RMBS) where the underlying collateral has weighted average FICO scores between 680 and 720 or, for FICO scores greater than 720, RMBS where ≤ 30% of the 26 underlying collateral is comprised of full documentation loans.
  • 28. S&B – Other Exposures Highly Leveraged Finance Commitments (1) ($B) Structured Investment Vehicles (SIVs) ($B) Cash & Other Trading / AFS HFI / HTM Trading / AFS HFI / HTM 22.9 27.5 MTM 17.3 $0.3 21.5 10.0 17.0 6.0 8.5 1.5 3Q'08 4Q'08 3Q'08 Write-down: $0.6B4Q'08 Write-down: $1.1 Commercial Real Estate ($B) Auction Rate Securities (2) ($B) Trading / AFS HFI / HTM Equity Method Trading / AFS HFI / HTM 26.9 8.8 19.8 16.9 5.2 5.6 5.8 5.3 4.7 3.2 3Q'08 4Q'08 3Q'08 4Q'08 Write-down: $1.0B Write-down: $0.3B (1) Shown at face value. (2) Proprietary positions, 4Q’08 includes $4.3B of ARS acquired as a result of the ARS legal settlement. In 3Q’08 Citi committed to acquire $6.2B face value ($5.6B market value), but no purchases occurred in the quarter. 27 Note: Highly leveraged finance commitments, commercial real estate and auction rate securities exclude positions in SIVs. Totals may not sum due to rounding.
  • 29. S&B – Direct Subprime Exposures As of December 31, 2008 Stratification by Face Value Exposure Face Market % Current Vintage Type Value Value Mark Rating ≤ 04 05 ≥ 06 Total ABCP (1) $23.2B $9.9B 43% AAA to AA 25% 17% 10% 51% A 5 5 2 11 ≤ BBB 9 18 10 37 Total 39 39 21 100 High Grade $4.2B $0.8B 20% AAA to AA 15% 16% 8% 39% A 4 3 1 9 ≤ BBB 2 18 31 52 Total 21 37 41 100 Mezzanine $7.3B $1.3B 17% AAA to AA 0% 0% 1% 1% A 1 1 1 3 ≤ BBB 7 48 41 96 Total 9 49 42 100 (1) Consists of older vintage, high grade ABS CDOs. Note: Totals may not sum due to rounding. The information in the above table is based on Citi's ABS CDO super senior exposures as of December 31, 2008 and is as of the most recent portfolio data available as of December 31, 2008. The vintage information is expressed as a percentage of the notional amount of the assets underlying the CDOs. The vintage information was derived from third party sources that publish the date of issue for securities. Mortgage loans or exposures underlying other CDOs in which the transactions have invested may have been originated prior to or after the date of issue of such other CDOs. 28
  • 30. Securities and Banking Revenue Marks ($MM) 3Q’07 4Q’07 1Q’08 2Q’08 3Q’08 4Q’08 Write-downs on sub-prime related direct exposures (1) (1,831) (16,481) (5,912) (3,395) (394) (4,582) Monoline Credit Value Adjustment (CVA) --- (935) (1,495) (2,430) (919) (897) Write-downs on highly lev’d finance commitments (2) (1,352) (135) (3,078) (428) (792) (594) Write-downs on Alt-A mortgages (3, 5) --- --- (1,015) (325) (1,153) (1,319) Mark to market on ARS (4) --- --- (1,457) 197 (166) (307) Write-downs on CRE (5) --- --- (573) (545) (518) (991) Write-downs on SIVs --- --- (212) 11 (2,004) (1,064) CVA on Citi Liabilities at Fair Value Option 194 512 1,279 (228) 1,526 1,981 Total Revenue Marks (2,989) (17,039) (12,463) (7,143) (4,420) (7,773) (1) Net of impact from hedges against direct subprime ABS CDO super senior positions as disclosed on slide 17. (2) Net of underwriting fees. (3) Net of hedges. (4) Excludes write-downs of $306 million in 3Q’08 and $87 million in 4Q’08arising from the ARS legal settlement. 29 (5) Excludes positions in SIVs.
  • 31. ICG – Transaction Services Revenue up 11% ex-FX Progress on expense management partially offset by upfront cost of business wins Credit costs driven primarily by Emerging Markets SME clients ($MM) 4Q’08 4Q’07 % Revenues – TTS driven by higher balances and new wins Revenues $2,399 $2,299 4% – SFS negatively impacted by lower balances & – North America 591 468 26 spreads, AUC decline due to lower valuations – EMEA 818 779 5 – Strong N.A. results partially offset by EMEA (FX – Latin America 336 341 (1) impact), Latam and Asia (adverse market conditions) – Asia 654 711 (8) Expenses Expenses 1,343 1,367 (2) – Higher business volumes, new wins, increased investment spending offset by re-engineering. Ex-FX Credit Costs 82 (15) NM up 3% Net Income $721 $667 8% Credit costs – North America 71 50 42 – Higher net credit losses, mostly driven by SME – EMEA 265 171 55 clients in developing markets due to deteriorating – Latin America 108 132 (18) environment – Asia 277 314 (12) Liability balances up 5% (up 9% ex-FX) to $292 billion Product Revenues ($MM): – TTS $1,706 $1,483 15% Assets under custody down 18% to $10.7 – Securities Services 693 816 (15) trillion 30
  • 32. Global Wealth Management ($MM) 4Q’08 4Q’07 % Non-interest revenues down 29%; AUMs down 35% to $332 billion, due to challenging capital Revenues $2,843 $3,464 (18)% markets – North America 2,175 2,509 (13) – $87MM ARS MTM loss related to the August 7th – EMEA 134 159 (16) settlement – Latin America 63 98 (36) Lower compensation expenses offset by – Asia 471 698 (33) restructuring charges Expenses 2,605 2,664 (2) Credit costs primarily driven by reserve Credit Costs 175 15 NM builds in N.A. Net Income $29 $524 (94)% Average deposits and customer liability – North America 230 386 (40) balances down 4% – EMEA 14 20 (30) – Latin America (1) 16 NM Net client outflows of $17 billion, driven by negative market environment and FA attrition – Asia (214) 102 NM Estimated to remain at Citi post Morgan Stanley Smith Barney joint venture: Product Revenues ($MM): – Smith Barney $2,297 $2,782 (17)% 4Q’08 4Q’07 Revenues ($MM) 966 1,223 – Private Bank 546 682 (20) FAs 1,803 3,015 31
  • 33. Corporate/Other Corporate/Other ($MM) 4Q’08 4Q’07 % Improved revenues reflect the gain on sale of CGSL and effective hedging Negative net income driven by higher Revenues $254 $(369) NM expenses mainly due to restructuring charges and higher taxes held at corporate Net Income (421) (188) NM Discontinued Operations ($MM) 4Q’08 4Q’07 % After-tax gain of $3.9 billion from close of announced sale of German retail banking operations, including a hedge gain of $0.4B Net Income $3,843 $198 NM 32
  • 34. Summary of Press Release Disclosed Items 4Q’07 4Q’08 $MM Pre-tax After-tax Pre-tax After-tax (162) (3,5,6) (107) (3,5,6) (97) (7) (60) (7) North America 21 (1,6) 14 (1,6) (14) (7) (10) (7) EMEA 183 (1,6) 117 (1,6) (4) (7) (3) (7) Latin America 240 (1,6) 156 (1,6) (12) (7) 17 (7,11) Asia Global Cards $283 $181 $(127) $(55) (16) (6) (10) (6) (226) (7) (142) (7) North America 8 (1,6) 5 (1,6) (55) (7) (36) (7) EMEA 41 (1,6) 16 (1,6) (36) (7) (23) (7) Latin America (187) (1,4,6) (121) (1,4,6) (240) (4,7) 694 (4,7,11) Asia Consumer Banking $(155) $(110) $(558) $493 (202) (6) (125) (6) (322) (7,8) (195) (7,8) North America (141) (6) (89) (6) (128) (7) (79) (7) EMEA (5) (6) (3) (6) (11) (7) (7) (7) Latin America 291 (2,6) 92 (2,6) (647) (7,10) (307) (7,10,11) Asia Securities and Banking $(57) $(126) $(1,107) $(589) (28) (3,5,6) (16) (3,5,6) (22) (7) (13) (7) North America (31) (1,6) (19) (1,6) (23) (7) (14) (7) EMEA 5 (1,6) 4 (1,6) (2) (7) (1) (7) Latin America 17 (1,6) 12 (1,6) (15) (7) 3 (7,11) Asia Transaction Services $(38) $(20) $(62) $(26) (22) (6) (14) (6) (152)(7,8) (92) (7,8) North America (22) (6) (14) (6) (7) (7) (5) (7) EMEA (1) (6) (0) (6) (10) (7) (6) (7) Latin America (22) (6) (13) (6) (224) (7) (136) (7) Asia Global Wealth Management $(67) $(41) $(393) $(240) $(371) (7,9) $(198) (7,9) Corporate Other -- -- $(3,919) (12) Discontinued Operations -- -- n.a. (1) Gain on Visa Inc. shares of $534 million pre-tax ($336 million after-tax). (2) Gain on sale of ownership in Simplex Investment Advisors in Japan of $313 million pre-tax ($106 million after-tax). (3) Gain on sale of MasterCard shares of $152 million pre-tax ($99 million after-tax). (4) Establishment of a reserve for customer settlements of 4Q07 of ($188) million pre-tax (($122) million after-tax) 4Q08 of ($174) million pre-tax (($113) million after-tax) in Japan consumer finance. (5) Charge related to Citi’s pro-rata share of certain Visa Inc.-related litigation exposure of ($306) million pre-tax (($199) million after-tax). (6) Repositioning charges related to headcount reductions of ($539) million pre-tax (($337) million after-tax). (7) Restructuring charges of ($1,970) million pre-tax (($1,217) million after-tax). (8) Impact of the Auction Rate Securities settlement allocated evenly between Securities & Banking and Global Wealth Management: write-downs of ($173) million pre-tax (($105) million after-tax). (9) Gain on sale of Citi Global Services Limited of $263 million pre-tax ($192 million after-tax). (10) Nikko Asset Management Impairment Charge of ($563) million pre-tax (($363) million after-tax) in Japan. (11) Tax benefit relating to restructuring of $994 million in Japan consumer finance. (12) Gain on sale of 33 German retail banking operations of $3,919 million after-tax (includes the benefit of a currency hedge put in place post-signing).
  • 35. Certain statements in this document are “forward-looking Certain statements in this document are “forward-looking statements” within the meaning of the Private Securities Litigation statements” within the meaning of the Private Securities Litigation Reform Act. These statements are based on management’s Reform Act. These statements are based on management’s current expectations and are subject to uncertainty and changes in current expectations and are subject to uncertainty and changes in circumstances. Actual results may differ materially from those circumstances. Actual results may differ materially from those included in these statements due to a variety of factors. More included in these statements due to a variety of factors. More information about these factors is contained in Citigroup’s filings information about these factors is contained in Citigroup’s filings with the Securities and Exchange Commission. with the Securities and Exchange Commission. 34