Presentation given at SharePointFest Seattle (#SPFestSea) in August, 2018 at the Washington State Convention Center. The purpose of the presentation is to provide s general overview of the capabilities of Teams, and demonstrate how it works with other major workloads, including SharePoint, Yammer, Exchange, and external productivity solutions and services.

1. Increasing Engagement
through Microsoft Teams
Christian Buckley
Founder & CEO of CollabTalk LLC
Microsoft RD & MVP

2. Christian Buckley
Founder & CEO of CollabTalk LLC
Microsoft Regional Director & MVP
cbuck@collabtalk.com
www.buckleyplanet.com
@buckleyplanet

3. About CollabTalk
CollabTalk is an independent research and technical marketing services company.
We take a collaborative approach to everything we do, augmenting our
capabilities with a deep network of partners and community influencers.
Customers include many well-known brands within the Microsoft ecosystem:

4. http://headrush.typepad.com/creating_passionate_users/2005/10/getting_users_p.html

6. https://www.slideshare.net/SPSParis2017/keynote-mark-kashmann-sps-paris-20171014

7. But does SharePoint fit
every collaboration scenario?

8. Which tool to use when?

10. Depends.
What is the right solution for your org?

11. Outlook
Inner Loop
• Event team working
together on an
upcoming customer
event
• Technical Support trying
to resolve an open
customer ticket
• Project Manager
assembling a v-team to
collaborate over the life
of an initiative
SharePoint
& OneDrive

12. Outlook
Outer Loop
• Ideation opportunity and
you want input from the
entire company
• Looking for expertise
outside of your working
team
• Open discussion on
topics that should be
maintained as part of the
organization’s broader
knowledge assets
Inner Loop
• Event team working
together on an
upcoming customer
event
• Technical Support trying
to resolve an open
customer ticket
• Project Manager
assembling a v-team to
collaborate over the life
of an initiative
SharePoint
& OneDrive

13. Outlook
Ubiquitous Loop
Outer Loop
• Ideation opportunity and
you want input from the
entire company
• Looking for expertise
outside of your working
team
• Open discussion on
topics that should be
maintained as part of the
organization’s broader
knowledge assets
Inner Loop
• Event team working
together on an
upcoming customer
event
• Technical Support trying
to resolve an open
customer ticket
• Project Manager
assembling a v-team to
collaborate over the life
of an initiative
SharePoint
& OneDrive
Groups, Graph, and Security

14. Groups Building Blocks

15. 1. 2. 3.

16. Adding Microsoft Teams
into the mix

20. Extending how we think
about collaboration and
communication
Microsoft Teams will become the core
communications client for Microsoft Office
365 customers
Teams will help organizations surface and
utilize content and data residing within
existing infrastructure, including
SharePoint, OneDrive, Yammer, and
Exchange
Artificial intelligence will transform how we
interact with our data, and each other

22. Envisioning intelligent communications
in our day-to-day work experiences
Before a meeting, insights,
history, and deeper context
After a meeting, notes and
actions captured and distributed
in context to relevant projects,
powering search and eDiscovery
During a meeting, improved
connections with in-person and
online participants, sharing of
relevant information

23. ▪ Microsoft Cognitive Services and the Microsoft
Graph will transform how content,
conversations, and data are captured,
classified, and surfaced
▪ Discovery will be integrated into every app
and solution, putting relevant files and history
at your fingertips
▪ Transcription, translation, and speech
recognition will connect even more people in
one streamlined experience
▪ Artificial intelligence will auto-generate notes
and next steps based on company, team, or
individual methodologies and best practices,
and make suggestions to optimize and
improve

24. More details: Intelligent Communications in Office 365 in FastTrack

25. The successful adoption of Microsoft
Teams requires a change in behavior
for most organizations.
Teams is more than a product –
it represents a different way of working.
Change is about people –
and re-wiring corporate culture.

26. Chat for today’s
teams
Communicate in the
moment and keep
everyone in the know
Customizable for
each team
Tailor your workspace to
include content and
capabilities your team
needs every day.
A hub for
teamwork
Give your team quick
access to information
they need right in
Office 365
Security teams
trust
Get the enterprise-level
security and compliance
features you expect from
Office 365.

30. 1 Archive, eDiscovery, Legal Hold, Compliance Content Search, Auditing and Reporting are in E3 and above suites.

37. Microsoft Teams includes two primary bots:
▪ Who-Bot is a quick reference tool for engaging with your team members.
▪ Users can enter real-language requests, such as “Who on my team has experience with
manufacturing technology” and the Who-Bot will reply with team member names and
contact details, based on profile data, content ownership, and use of keywords within
conversations.
▪ Leverages the Microsoft Graph to learn from your collaboration and communication
patterns, acting as the ultimate personal networker for your company.
▪ T-Bot is an assistant to help you get the most out of Microsoft Teams.
▪ Provides guidance on the growing set of features in Teams.
▪ Ask the T-Bot “How do I add a connector?” and it will provide the answer through the
relevant Help topic.

38. Demo

39. Under the Hood

40. https://blogs.technet.microsoft.com/skypehybridguy/2017/10/28/microsoft-teams-use-an-existing-sharepoint-library/

43. aka.ms/guestaccesshelp

45. Does using Teams replace
my need for SharePoint?

46. No, of course not.
SharePoint is a core infrastructural component of Microsoft Teams,
and works side-by-side with Teams to provide powerful and flexible
collaboration options for your organization, with multiple ways to
connect with and leverage your legacy – and future – SharePoint content.

47. https://blogs.technet.microsoft.com/skypeh
ybridguy/2017/10/28/microsoft-teams-use-
an-existing-sharepoint-library/

48. http://www.sharepointlonghorn.com/using-
sharepoint-lists-microsoft-teams/

49. https://blogs.technet.microsoft.com/skypeh
ybridguy/2017/10/28/microsoft-teams-use-
an-existing-sharepoint-library/

50. https://portalintegrators.com/connecting-microsoft-
teams-with-sharepoint-using-flow-in-under-8-minutes/

51. Demo

52. What are the
“Best Practices”
for using Teams?

53. Office 365: Supporting the unique workstyle of every group
Complete Collaboration Solution
Office 365 addresses the breadth of
collaboration needs across organization
Integrated Experiences
Office 365 Groups and Graph enable
integrated experiences that facilitate
effective collaboration
Security and Compliance
Office 365 provides the security,
compliance and manageability
required in today’s workplace
Mail &
Calendar
Outlook
Voice, Video
& Meetings
Skype
Chat-based
Workspace
Teams
Sites & Content
Management
SharePoint and
OneDrive for
Business
Enterprise
Social
Yammer
Office 365 Groups

54. Microsoft Teams use cases for each department
https://docs.microsoft.com/en-us/microsoftteams/quick-start-enable-teams

55. www.SuccessWithTeams.com

56. In my personal experience, what works is:
▪ Focus on specific business problems – and clear outcomes.
▪ Make governance and change management the priority.
▪ Test the various solutions – and understand how they will help or
hinder your collaboration culture.
▪ Look at your systems holistically, understanding both company-wide
and line of business needs – and the gaps between them.
▪ Be prepared to regularly iterate on your strategy.
▪ Organic growth through pilots is the most sustainable model for
successful enterprise collaboration.

57. Christian Buckley
cbuck@collabtalk.com
@buckleyplanet
Thank you very much!

58. cbuck@collabtalk.com +1 425-246-2823 www.CollabTalk.com
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