Presented to Continuity Forum 2012
5 June 2012, Brisbane, Australia
Speaker: Eileen Culleton, Founder and CEO Emergency 2.0 Wiki (voluntary)
This presentation outlines how organisations can use social media for business continuity to help them better prepare for, respond to and recover from emergencies including:
• Empowering employees with the knowledge of how to use social media in emergencies
• Using social media to establish a temporary remote workforce
• Using social media channels to communicate with stakeholders
• Monitoring the emergency and what is being said to and about your organisation
• Integrating social media in business continuity plans
• How to source the latest social media emergency apps, maps, tools, tips and guidelines
Fintech app development company with financial management
Becoming Emergency 2.0 Ready - using social media for business continuity
1. Becoming Emergency 2.0 Ready
Using social media for business
continuity
Continuity Forum
5 June 2012, Brisbane, Australia
Emergency 2.0 Wiki CEO & Founder Eileen Culleton
2. Outline
Scenario – How an Emergency 2.0 Ready organisation could respond during a disaster
Empowering employees with knowledge of how to use social media in emergencies
Using social media to establish a temporary remote workforce
Using social media channels to communicate with stakeholders
Monitoring the emergency and what is being said to and about your organisation
Integrating social media in business continuity plans
How to source the latest social media emergency apps, maps, tools, tips and guidelines
Q&A and Discussion
2
3. The Wiki
3
A new free global resource for using social
media and new technologies in emergencies
and for sharing knowledge
An initiative of Government 2.0 QLD
community of practice, Brisbane, Australia
Became a not for profit company in Dec 2011
4. Vision
4
To help build resilient
communities, empowered with the knowledge
to use social media in emergency
communications.
Emergency agencies
Government agencies and schools
Community agencies and non profits
Business, Media
The Public
5. Goals
5
To provide a free global resource for using social
media and new technologies in emergencies
To provide guidelines on how to utilise social media in
all phases of emergency management
To facilitate collaboration, knowledge sharing and
crowdsourcing across the emergency, government,
community, NGO, education, health, business, ICT
sectors and media sectors
To share news on the latest developments in emergency
2.0 and emergency communications
6. Who are we?
6
Professionals and organisations from all industry sectors
across the globe, committed to helping create
Emergency 2.0 Ready Communities
9. 9
Business Continuity Institute Australasian Chapter
Leading the Business Continuity Reference Group
Headed by Paul Trebilcock, BCI Forum Leader, QLD Chapter
Alliance
17. Creating a temporary
remote workforce
17
http://emergency20wiki.org/wiki/index.php/Emergency_Response_-_Business_Continuity#Yammer
Use an
enterprise
social
network eg
27. Integrating SM in BC Plans
Risk Management
Business Impact Analysis
Incident Response Plan
Recovery Plan
Exercises
Staff Induction
Intranet
Audits
27