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eHealth Strategy Office
Health care, startups, and technology
culture
at South by Southwest Interactive 2012


Daniel Hooker

eHIPP Rounds
April 19, 2011


                                         eHealth   Strategy   Office
eHealth   Strategy   Office
Health at #sxsw
Started in 2010 as a 1-day
external unconference
• Focused almost entirely on
  social media in health
2012 conference saw
• Official Health and Education
  track with ~50 sessions
• Separate venue
• Health category in best new
  startup competition



                                  eHealth   Strategy   Office
2012 Keynotes
Baratunde Thurston
Director of Digital - The Onion
Author - How to Be Black


…He was named Foursquare Mayor
of the Year for holding a real-world
rally to defend his virtual
mayorship.
Every year he live hate-tweets the
Twilight movies to his 100,000+
Twitter followers,
and in 2009, he embodied the
swine flu with a Twitter account of
that name.


                                       eHealth   Strategy   Office
2012 Keynotes
Amber Case
User experience designer
Author – Dictionary of Cyborg
Anthropology



Her main focus is mobile software,
augmented reality and data
visualization, and reducing the
amount of time and space it takes
for people to connect.




                                     eHealth   Strategy   Office
Sessions
A Doctor, patient and insurer
walk into a social network

•   Dr. Michael Golinkoff - Aetna
•   Jamie Heywood - PatientsLikeMe
•   Wendy Sue Swanson - Seattle
    Children's Hospital


“We can't ask our docs to do more,
but we can use technology to stop
repetition. So that when I get time
with people, it takes full advantage
of my skills, and the parents can
share information with each other.
But it has to be paid for.”

                                       eHealth   Strategy   Office
Sessions
How STDs Can Be Good for
Your Health

•   Anmol Madan - ginger.io
•   David Hale – NLM (Pillbox)
•   Mark Dredze – Johns Hopkins
•   Emily Hackel – Edelman Digital


“The data is public, it's OK to look
at it. But at scale we can start
predicting things -- we can predict
your gender, your political
leanings. You put the data out
there, but you never agreed to
have it used in this way.”

                                       eHealth   Strategy   Office
Sessions
The future of digital health

•   Halle Tecco – Rock Health
•   Linda Avey – 23andMe, Curious
•   Rebecca Woodcock – Cake Health
•   Dr Jeffrey Pollard – Healthtap
•   Paul Willard – Pratice Fusion


“The consumer side is where the
excitement is. It’s going to flip –
the patient is going to bring
the data to the doctor, instead of
the doctor leading the way.”



                                      eHealth   Strategy   Office
The influence of startup culture
SXSW has long been a place of
product launches, hype cycles
and various innovations in
technology.




                                   eHealth   Strategy   Office
The influence of startup culture
SXSW has long been a place of
product launches, hype cycles
and various innovations in
technology.


Health care is now seen as a
valuable investment space, this
is mirrored in its high profile
presence at the conference.


So we see apps. And lots of
them.


                                   eHealth   Strategy   Office
Issues: data




               eHealth   Strategy   Office
Issues: data




(At least) three big things
when we start thinking about
opening up data.


1. Scale
2. Ownership
3. Exchange




                               eHealth   Strategy   Office
Issues: business vs. health outcomes




Making health care into an
investment opportunity may
lead to conflict around why
we make certain products,
and how willing we are to
evaluate them.




                              eHealth   Strategy   Office
Issues: homogeneity, uncertainty

It’s possible that we don't
really know what's going on
with these new health
technologies.




                              eHealth   Strategy   Office
Issues: homogeneity, uncertainty

It’s possible that we don't
really know what's going on
with these new health
technologies.


Neither business nor academia
is fully equipped to handle that
uncertainty.




                                   eHealth   Strategy   Office
Issues: homogeneity, uncertainty

It’s possible that we don't
really know what's going on
with these new health
technologies.


Neither business nor academia
is fully equipped to handle that
uncertainty.


We do need to see the value in
knowing whether or not
these products are actually
improving health.

                                   eHealth   Strategy   Office
By measuring as much of our
behavior as possible and
converting it into
algorithmically analyzable data,
we are supposed to learn the truth
about what we really value

but this process simply creates an
ideological justification for
believing that we want only
what can be measured...
(Rob Horning, The New Inquiry)
Health care, startups and technology culture at #sxsw 2012
Health care, startups and technology culture at #sxsw 2012

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Health care, startups and technology culture at #sxsw 2012

  • 2. Health care, startups, and technology culture at South by Southwest Interactive 2012 Daniel Hooker eHIPP Rounds April 19, 2011 eHealth Strategy Office
  • 3. eHealth Strategy Office
  • 4. Health at #sxsw Started in 2010 as a 1-day external unconference • Focused almost entirely on social media in health 2012 conference saw • Official Health and Education track with ~50 sessions • Separate venue • Health category in best new startup competition eHealth Strategy Office
  • 5. 2012 Keynotes Baratunde Thurston Director of Digital - The Onion Author - How to Be Black …He was named Foursquare Mayor of the Year for holding a real-world rally to defend his virtual mayorship. Every year he live hate-tweets the Twilight movies to his 100,000+ Twitter followers, and in 2009, he embodied the swine flu with a Twitter account of that name. eHealth Strategy Office
  • 6. 2012 Keynotes Amber Case User experience designer Author – Dictionary of Cyborg Anthropology Her main focus is mobile software, augmented reality and data visualization, and reducing the amount of time and space it takes for people to connect. eHealth Strategy Office
  • 7. Sessions A Doctor, patient and insurer walk into a social network • Dr. Michael Golinkoff - Aetna • Jamie Heywood - PatientsLikeMe • Wendy Sue Swanson - Seattle Children's Hospital “We can't ask our docs to do more, but we can use technology to stop repetition. So that when I get time with people, it takes full advantage of my skills, and the parents can share information with each other. But it has to be paid for.” eHealth Strategy Office
  • 8. Sessions How STDs Can Be Good for Your Health • Anmol Madan - ginger.io • David Hale – NLM (Pillbox) • Mark Dredze – Johns Hopkins • Emily Hackel – Edelman Digital “The data is public, it's OK to look at it. But at scale we can start predicting things -- we can predict your gender, your political leanings. You put the data out there, but you never agreed to have it used in this way.” eHealth Strategy Office
  • 9. Sessions The future of digital health • Halle Tecco – Rock Health • Linda Avey – 23andMe, Curious • Rebecca Woodcock – Cake Health • Dr Jeffrey Pollard – Healthtap • Paul Willard – Pratice Fusion “The consumer side is where the excitement is. It’s going to flip – the patient is going to bring the data to the doctor, instead of the doctor leading the way.” eHealth Strategy Office
  • 10. The influence of startup culture SXSW has long been a place of product launches, hype cycles and various innovations in technology. eHealth Strategy Office
  • 11. The influence of startup culture SXSW has long been a place of product launches, hype cycles and various innovations in technology. Health care is now seen as a valuable investment space, this is mirrored in its high profile presence at the conference. So we see apps. And lots of them. eHealth Strategy Office
  • 12. Issues: data eHealth Strategy Office
  • 13. Issues: data (At least) three big things when we start thinking about opening up data. 1. Scale 2. Ownership 3. Exchange eHealth Strategy Office
  • 14. Issues: business vs. health outcomes Making health care into an investment opportunity may lead to conflict around why we make certain products, and how willing we are to evaluate them. eHealth Strategy Office
  • 15. Issues: homogeneity, uncertainty It’s possible that we don't really know what's going on with these new health technologies. eHealth Strategy Office
  • 16. Issues: homogeneity, uncertainty It’s possible that we don't really know what's going on with these new health technologies. Neither business nor academia is fully equipped to handle that uncertainty. eHealth Strategy Office
  • 17. Issues: homogeneity, uncertainty It’s possible that we don't really know what's going on with these new health technologies. Neither business nor academia is fully equipped to handle that uncertainty. We do need to see the value in knowing whether or not these products are actually improving health. eHealth Strategy Office
  • 18. By measuring as much of our behavior as possible and converting it into algorithmically analyzable data, we are supposed to learn the truth about what we really value but this process simply creates an ideological justification for believing that we want only what can be measured... (Rob Horning, The New Inquiry)