As cloud computing proliferates throughout the enterprise, IT organizations are becoming smaller, more nimble service organizations focused less on centralized systems management and more on providing real-time support to business users across a myriad of technologies. This trend is reversing the traditional reliance upon IT to deliver business process applications, making business users themselves responsible for the specification, design and even development of their own solutions. Discover how this shifting landscape can impact your business, explore the tools and techniques available to capitalize on it, and learn the benefits of empowering end users to create dynamic no-code solutions.

1. www.binarywave.com
1
Delivering Enterprise Business
Solutions in the Era of Cloud
Computing
Eric Shupps

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Eric Shupps
SharePoint Server MVP
About Me
@eshupps sharepointcowboy
www.sharepointcowboy.co
m
slideshare.net/eshupps linkedin.com/in/eshupps

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The race to the cloud
is on. Expectations
are high. Users are in
control. How will your
organization adapt to
win?
Agenda

4. 4
25%
49%
26%
No plans to move to the cloud or planning but not
ready to move yet
Cloud Watchers
Testing or running small production apps in the cloud
Cloud Adopters
Heavy users with mission critical applications running
in the cloud
Cloud Focused
Cloud Usage
Source: 2015 RightScale State of the Cloud Report

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93% 82% 63% 43%
State of the Cloud
Source: 2015 RightScale State of the Cloud Report
Have a
hybrid
cloud
strategy
Are running
apps in the
cloud or
using IaaS
Have
implemente
d a private
cloud
Offer self-
service
portals for
cloud apps

6. 6
IT should set policies for how &
when cloud should be used.
IT should decide or advise on
which apps go to the cloud
IT should play primary role in
selecting cloud providers
Cloud Policies
Apps
Cloud Selection
How Business Views IT
31%
44%
69%
Source: 2015 RightScale State of the Cloud Report

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Users expect the same
level of flexibility and
responsiveness internally
as they get from external
cloud providers
IT focus shifts from implementation to
interoperability
What does it all mean to Enterprise IT?
Lengthy delivery cycles are no longer
an option
Users must be able to solve their own
problems with minimal IT assistance
Expectations

8. 8
Onboarding
Process
Management
Tasks
Forms
Training
Expenses
Reports
Policies &
Procedures
Site
Provisioning
PTO
Requirements

9. 9
Information Technology
Apps
Pages
Lists
Web Parts
Forms Workflow
Project Management OfficeRoadblocks
Development

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The business leverages a
set of approved tools to
create their own solutions
without reliance upon IT
resources.
IT supports the business
by providing guidance and
assistance but not
deliverables.
Solutions
Support
Enable users to create
their own solutions with
minimal assistance.
Empower them to solve
their own problems.
Focus on the big picture.
Service

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Self Service No Code Flexible In Browser Reusable
Workflow
Complex
workflow
processes require
little or no code
Users can define,
create, update,
deploy and
manage their own
workflow
processes
A wide range of
included actions
that address most
common business
requirements
All activities are
performed in a
browser without
the need for
additional software
or downloads
Workflows have
modular
components which
can be shared
between
departments

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Conditional Formatting
Flexible Designer
Extensibility
Multiple Layouts
User Friendly
Data Sources
Custom Fields
Rich UI Elements
Forms

13. 13
Approve or reject items from an app
or any email client
Fill out and submit forms from
anywhere
Access critical files, upload
attachments and tag content
Extend solutions to mobile
users on multiple device
platforms
Tasks
Forms
Files
Mobile

14. 14
ImplementPlan Assess Repeat
Roadmap
Deliver self-service
solution capabilities.
Train the user base.
Implement support
protocols.
Review applicable
tools and
technologies. Get
feedback from the
business and select
a solution set.
Solicit feedback and
make incremental
improvements.
Investigate new or
updated capabilities
in the marketplace.
Extend successful
elements to other
areas of the
business. Be
vigilant for
opportunities to
improve.

15. 15
Customer
Stories
60% reduction in onboarding errors. 30%
increase in initial employee satisfaction.
50% reduction in average length of payables.
7% savings from early payment discounts.
40% increase in on time field report submission.
First ever instance of real time operational
status.
Employee Onboarding
Invoice Management
Mobile Data Collection
Evidence

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Thank you!