This document outlines 7 reasons to attend an Epic training program. It notes that Epic is widely adopted across hospitals and clinics in the US. The training provides a faster learning curve than learning on your own, teaching the most commonly used aspects of Epic. Lessons are based on real-world experience from clinicians who have used Epic. The training stays up-to-date on changes to Epic and helps improve quality of care through efficient use of the electronic health record system.
17. 80/20 field lessons
Our curriculum developers have been
on the floors and in the field,
on the support desk
📷 http://docinthed.com/2013/11/epic/#more-2047
18. Observing the gotchas, the most common
uses, finding the shortcuts that work
80/20 field lessons
19. • We’re here to share those findings
• We’ll continue to improve them with
“at your elbow” support
80/20 field lessons
26. Recap:
1. A tool you’ll use every hour
2. The most widely used EHR
3. Faster than DIY, more focused, more complete
4. Field tested
5. Know enough to troubleshoot and learn what
you need on your own
6. The freshest version, with latest changes
7. An investment in speed, quality, and care
Notes de l'éditeur
Hi, I’m Phil!
This is me inside a Cray supercomputer.
I live in Ferndale, WA
I’m an IT trainer, Certified by Epic for your rollout
Before this …
I built tracking system for neonatal/perinatal transfers for Kaiser Permanente in Oakland
I Designed small apps at Health 2.0 hackathons
And I volunteer for open data, data portability, and data privacy
Before we dive in to this workshop, let’s make the case for spending our time on this.
Folks look at their iphones and androids 150 times a day
You’re going to be using Epic like that. Frequently, continuously, every day.
Depending on your role, you may touch Epic more than 3000 times a year.
Small improvements in your knowledge and skill can make a big difference.
Epic is pervasive
Half of all Americans have their data in Epic
More than 2 out of 3 Stage 7 US hospitals, children’s hospitals, and clinics use Epic
So your time today should be useful here and everywhere you’re likely to work
So, if you’re going to make Epic a second nature, skill, this is one of the best ways to start
We’ll get you up to speed faster than just learning on the job
See? Our nifty chart proves it. More knowledge, sooner.
But it’s also about covering all the important bits and focusing on just the parts you’ll use on your service
So this takes us to your curriculum for the next two days
If 20% of the product offers 80% of the value, which 20% should we focus on?
We did our homework.
We’ve been with your counterparts in wards, surgeries, clinics, and the hospital cafeteria.
We studied Epic’s support-line logs.
We compared how Epic is used differently by different departments.
We recorded the common uses, the frequent mistakes, and the gotchas.
We also captured how our users troubleshot problems and discovered shortcuts
We saw how they became good enough that they don’t see Epic, they see the clinical data.
We compiled them and we’re sharing those findings with you.
We’ll also follow up with you “at your elbow” support for weeks after training.
Along the way you’ll find something else: Epic has its own way of doing things.
Like any system, Epic reflects the people who designed and build it (see Conway’s Law https://en.wikipedia.org/wiki/Conway's_law).
So Epic brings its own culture, its world view of your work and your patients’ information.
This shows up in how they organize information and the software.
This also shows up in Epic’s own language, terms, and jargon.
We’re going to cover this so you become resilient, with enough insight to troubleshoot on your own what we don’t cover in class.
Like your phones and computers and your cars, Epic is always being updated.
Epic is a moving target
Today’s Epic isn’t Yesterday’s Epic
Ongoing change (1000s/year)
Mostly improvements
Experienced? This is your refresher
Just one last reason why this training is worth your time.
Quality matters to your service, to your patients
We’ll work together on preventing charting mistakes. This is a safe space to fail while you learn.
And we’ll train for speed and accuracy when you use Epic, so you can focus on your work, not the system.