Business requirements and IT environments are in a constant state of flux—creating a need for a strategic solution to Application Usage Management. Unfortunately, most organizations are ill-equipped to deal with the pace of change. Implementing best practice business processes is the key to gaining control, optimizing value and ensuring continuous compliance

1. Strategically Managing Application Usage Across Your Software Estate

2. Agenda The need for a strategic solution to Application Usage Management Application Readiness Business challenges Challenges with current approach Business process best practices Software Asset Management Business challenges Challenges with current approach Business process best practices 2 © 2011 Flexera Software, Inc. | Company Confidential

4. Mature monetization

6. Step beyond discounts

7. Globalize usage

8. Rationalization of supplyTipping Point 3 © 2011 Flexera Software, Inc. | Company Confidential

10. Paper

11. Point tools(often homegrown partial solutions)

12. Do nothing

13. Audits

14. Local, not global

15. Forecasts not actual

17. Mature monetization

19. Step beyond discounts

20. Globalize usage

21. Rationalization of supply4 © 2011 Flexera Software, Inc. | Company Confidential

22. Software Asset Management Business Process Upgrade Manage Deploy Purchase Approve Request Retire With migrations and upwards of 30% of applications changing annually, Application Readiness is a continuous process Process Management and Reporting With software spend and compliance risk on the rise, Enterprise License Optimization can deliver continuous compliance and optimized usage © 2011 Flexera Software, Inc. | Company Confidential

23. DeployEnterprise Business ChallengesApplication Readiness Large scale platform migrations like Windows 7 are significant projects that can be expensive and complex Routine application deployments are continually required – 30% of an organization’s applications require updating, repackaging and redeployment annually User centric computing environments increase software lifecycle management complexity making it increasingly difficult to manually prepare applications for deployment Increasing business pressure to migrate applications and adopt new technologies quickly Preparing applications for deployment can be a time consuming, risky and manual task Lack of a best practice process creates a decentralized, reactive approach to application management 6 © 2011 Flexera Software, Inc. | Company Confidential

25. Can no longer manage the process manually with the increasing complexity of combinations

26. Limited integration with other technologies

27. Unprepared for new technology transitionsMost organizations handle the problem tactically at best. The result—no continuous process to prepare and deploy applications in a reliable, consistent way and no processes to proactively manage the application estate 7

28. DeployBusiness Process Best PracticeProcess for Continuous Application Readiness Identify deployed and used applications Deploy Fix & Package Plan Assess Compatibility Rationalize Identify Eliminate duplicate applications Determine suitability for migration/upgrade Process Management and Reporting Plan migration in line with business objectives Convert applications to required format Deploy packaged applications © 2011 Flexera Software, Inc. | Company Confidential

29. Identify Identify deployed and used applications Application Inventory Identify Software Titles and Usage Gather Inventory from SAM Server (e.g., SCCM, Big Fix) Analyze Software Inventory Identify detailed application inventory and usage information Discover applications which are being used that may not be centrally managed and monitored

30. Eliminate duplicate and redundant applications to reduce the overall cost of the migration Rationalize Currently Used Applications MarketingApplications EngineeringApplications FinanceApplications Consolidated List of Applications to Migrate Application Repository Duplicate / Unused Applications Eliminate applications which are not used Classify and sort applications by type to create consolidated list Consolidate duplicate versions Consolidate multiple vendors within each type Cost savings for each application not migrated

31. Know which applications will install and run on target platform Assess Compatibility Application Repository Compatibility Report Remote Desktop Services Automate application compatibility testing (installation and run-time) What issues are fixable? Which need to be returned to in-house development / software vendor? Expedite issue resolution with detailed information on compatibility issues Define optimal package deployment format for each application

32. Plan Scope, resource, and plan migration projects Business Priorities Application Repository Build Project Plan Align Remediation Approaches to Applications Build application readiness plan Incorporate business priorities Plan migration project Quantify in-house packaging and use of external service providers Calculate project cost and duration Scope and budget for desktop hardware upgrades required Provide enhanced decision support for project planning and budgeting

33. Fix compatibility issues and convert applications to required deployment format Fix & Package Windows 7 App-V Citrix MSI Apply fixes for Windows 7 Compatibility Microsoft App-V Applications Citrix XenApp Profiles Automatically Virtualize Application Repository Windows 7 Compatible Repackaged MSI Applications VMware ThinApp Repackage Prepare applications for target platform Windows 7: Automate fixing of “Amber” applications with over 95% success Application Virtualization All Leading Virtual Formats Automate conversion of over 95% of existing applications to App-V format Up to 9x faster than manual sequencing

34. Prepare and pass packaged applications to deployment tool Deploy Application Repository User AcceptanceTesting Deploy Using Distribution Wizard Execute user acceptance testing Integrate with deployment solution Handoff packaged applications for deployment

35. ManageEnterprise Business ChallengesSoftware Asset Management The number of applications and the total spend has increased substantially over the last several years License complexity is at an all time high Complex volume purchase, maintenance and support agreements Plethora of license models—device, user, processor, core, concurrent Detailed license entitlements (product use rights)—upgrade, downgrade, right of second use, virtual use, roles, and more Little to no centralized, integrated processes for procurement and post procurement management Over-license exposure is brought on by poor license allocation, redundant applications, no usage tracking and open-loop procurement Compliance exposure is brought on by virtualization, departmental consolidation or breakup, no barriers to use 15 © 2011 Flexera Software, Inc. | Company Confidential

36. An Industry-Wide Problem for Software Licensing Lack of Controls = $$ Large Recurring Expenses Out of Compliance $ $ Over-Licensed Optimal • Virtualization • M&A • Divestitures • No barriers to use Poor license allocation • Redundant applications • No usage tracking • Open-loop procurement • 69% not confident that they are fully in compliance with software license agreements. Software License Compliance, A Survey of Corporate IT King Research

37. In a perfect world… An order is placed… Applications are deployed… Licenses are optimally allocated... 1 2 3 License Optimization Usage Optimization VendorOptimization Always Compliant Applications Installed Usage Monitored ORDER ABC 10 DEF 100 XYZ 35 Buy what you need Over or under licensed 17 © 2011 Flexera Software, Inc. | Company Confidential

38. But the reality is… Out of process purchases or downloads not identified An order is placed… Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF SAP 10 copies of ABC Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ Adobe 100 copies of DEF ORDER Deployment 3 5 Copies of ABC 20 Copies of XYZ Microsoft 35 copies of XYZ ABC 10 DEF 100 XYZ 35 18 © 2011 Flexera Software, Inc. | Company Confidential

39. But the reality is… Difficult to track application usage An order is placed… Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF SAP 10 copies of ABC Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ Adobe 100 copies of DEF ORDER Deployment 3 5 Copies of ABC 20 Copies of XYZ Microsoft 35 copies of XYZ ABC 10 DEF 100 XYZ 35 19 © 2011 Flexera Software, Inc. | Company Confidential

40. But the reality is… No feedback process to order placement An order is placed… Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF SAP 10 copies of ABC Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ Adobe 100 copies of DEF ORDER Deployment 3 5 Copies of ABC 20 Copies of XYZ Microsoft 35 copies of XYZ ABC 10 DEF 100 XYZ 35 20 © 2011 Flexera Software, Inc. | Company Confidential

41. But the reality is… Licenses not optimally allocated An order is placed… Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF SAP 10 copies of ABC Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ Adobe 100 copies of DEF ORDER Deployment 3 5 Copies of ABC 20 Copies of XYZ Microsoft 35 copies of XYZ ABC 10 DEF 100 XYZ 35 21 © 2011 Flexera Software, Inc. | Company Confidential

42. But the reality is… Easy to be over- or under-licensed An order is placed… Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF SAP 10 copies of ABC Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ Adobe 100 copies of DEF ORDER Deployment 3 5 Copies of ABC 20 Copies of XYZ Microsoft 35 copies of XYZ ABC 10 DEF 100 XYZ 35 22 © 2011 Flexera Software, Inc. | Company Confidential

43. ...and Your Environment Looks More Like This: Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF App 1 10 copies of ABC SAP 10 copies of ABC Adobe 100 copies of DEF Microsoft 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ App 2 100 copies of DEF ORDER ORDER ABC 10 Deployment 3 5 Copies of ABC 20 Copies of XYZ App 3 35 copies of XYZ DEF 100 ABC 10 DEF 100 XYZ 35 XYZ 35 Organizational structure—adds new layers, processes, and complexity 23 © 2011 Flexera Software, Inc. | Company Confidential

44. ...and Your Environment Looks More Like This: Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF App 1 10 copies of ABC App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ SAP 10 copies of ABC Adobe 100 copies of DEF Microsoft 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ App 2 100 copies of DEF ORDER ORDER ORDER ABC 10 ABC 10 Deployment 3 5 Copies of ABC 20 Copies of XYZ App 3 35 copies of XYZ DEF 100 DEF 100 ABC 10 DEF 100 XYZ 35 XYZ 35 XYZ 35 Product changes—new versions, packaging changes, end-of-life, complex entitlements and maintenance. 24 © 2011 Flexera Software, Inc. | Company Confidential

45. ...and Your Environment Looks More Like This: Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF App 2 100 copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ App 2 100 copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF App 1 10 copies of ABC App 1 10 copies of ABC App 3 35 copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ App 1 10 copies of ABC App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ SAP 10 copies of ABC Adobe 100 copies of DEF Microsoft 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ App 2 100 copies of DEF ORDER ORDER ORDER ORDER ABC 10 ABC 10 ABC 10 Deployment 3 5 Copies of ABC 20 Copies of XYZ App 3 35 copies of XYZ DEF 100 DEF 100 DEF 100 ABC 10 DEF 100 XYZ 35 XYZ 35 XYZ 35 XYZ 35 Non-standard contracts 25 © 2011 Flexera Software, Inc. | Company Confidential

46. ...and Your Environment Looks More Like This: Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF App 1 10 copies of ABC App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ SAP 10 copies of ABC Adobe 100 copies of DEF Microsoft 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ App 2 100 copies of DEF ORDER ORDER ORDER ORDER ABC 10 ABC 10 ABC 10 Deployment 3 5 Copies of ABC 20 Copies of XYZ App 3 35 copies of XYZ DEF 100 DEF 100 DEF 100 ABC 10 DEF 100 XYZ 35 XYZ 35 XYZ 35 XYZ 35 Ad-hoc purchases 26 © 2011 Flexera Software, Inc. | Company Confidential

47. ...and Your Environment Looks More Like This: Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF App 1 10 copies of ABC App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ SAP 10 copies of ABC Adobe 100 copies of DEF Microsoft 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ App 2 100 copies of DEF ORDER ORDER ORDER ORDER ORDER ABC 10 ABC 10 ABC 10 ABC 10 Deployment 3 5 Copies of ABC 20 Copies of XYZ App 3 35 copies of XYZ DEF 100 DEF 100 DEF 100 DEF 100 ABC 10 DEF 100 XYZ 35 XYZ 35 XYZ 35 XYZ 35 XYZ 35 Complex deployments with different business requirements 27 © 2011 Flexera Software, Inc. | Company Confidential

48. ...and Your Environment Looks More Like This: Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF App 1 10 copies of ABC App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ SAP 10 copies of ABC Adobe 100 copies of DEF Microsoft 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ App 2 100 copies of DEF ORDER ORDER ORDER ORDER ORDER ABC 10 ABC 10 ABC 10 ABC 10 Deployment 3 5 Copies of ABC 20 Copies of XYZ App 3 35 copies of XYZ DEF 100 DEF 100 DEF 100 DEF 100 ABC 10 DEF 100 XYZ 35 XYZ 35 XYZ 35 XYZ 35 XYZ 35 Departmental, agency realignments 28 © 2011 Flexera Software, Inc. | Company Confidential

49. ...and Your Environment Looks More Like This: Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF App 1 10 copies of ABC App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ SAP 10 copies of ABC Adobe 100 copies of DEF Microsoft 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ App 2 100 copies of DEF ORDER ORDER ORDER ORDER ORDER ABC 10 ABC 10 ABC 10 ABC 10 Deployment 3 5 Copies of ABC 20 Copies of XYZ App 3 35 copies of XYZ DEF 100 DEF 100 DEF 100 DEF 100 ABC 10 DEF 100 XYZ 35 XYZ 35 XYZ 35 XYZ 35 XYZ 35 IT environment—application/desktop/server virtualization adds more license management complexity 29 © 2011 Flexera Software, Inc. | Company Confidential

50. ...and Your Environment Looks More Like This: Manual, fragmented, and resource intensive…negatively impacting your ability to effectively control, use and optimize the software licenses you have and license exactly the software you need Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Rogue Purchases / Downloads 50 Copies of DEF Deployment 1 5 Copies of ABC 20 Copies of DEF App 1 10 copies of ABC App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ App 1 10 copies of ABC App 2 100 copies of DEF App 3 35 copies of XYZ Deployment 1 5 Copies of ABC 20 Copies of DEF Deployment 2 80 Copies of DEF 15 Copies of XYZ Deployment 3 5 Copies of ABC 20 Copies of XYZ Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Licenses Used? In Compliance? Under licensed? Over Licensed? Deployment 2 80 Copies of DEF 15 Copies of XYZ App 2 100 copies of DEF ORDER ORDER ORDER ORDER ORDER ABC 10 ABC 10 ABC 10 ABC 10 Deployment 3 5 Copies of ABC 20 Copies of XYZ App 3 35 copies of XYZ DEF 100 DEF 100 DEF 100 DEF 100 ABC 10 DEF 100 XYZ 35 XYZ 35 XYZ 35 XYZ 35 XYZ 35 30 © 2011 Flexera Software, Inc. | Company Confidential

51. ManageBusiness Process Best PracticeOptimizing License Use Throughout the Process Optimizing software license usage throughout the process can yield savings of up to 30% of software spend “Without significant investment in SAM processes, skills and tools, organizations are unlikely to be able to prove compliance to the satisfaction of vendors, and may consequently be vulnerable to failing audits and the associated financial impacts” Gartner Upgrade Manage Deploy Purchase Approve Request Retire Process Management and Reporting © 2011 Flexera Software, Inc. | Company Confidential

52. ManageBusiness Process Best Practice Moving Beyond Asset Management to License Optimization Minimize license consumption and software spend; insights for vendor consolidation Level 4 Optimization Monitor contracts and compliance;prepare for maintenance renewals, license audits and reviews Level 3 Continuously Compliant Manage assets, purchase orders, and contracts Level 2 Managed Enterprise License Optimization Traditional SAM Level 1 Identify software and hardware installed Installation 32

54. Optimize application mix

55. Recycle license from retired hardware© 2011 Flexera Software, Inc. | Company Confidential

56. Summary Business requirements and IT environments are in a constant state of flux—creating a need for a strategic solution to Application Usage Management Most organizations are ill-equipped to deal with the pace of change Implementing best practice business processes is the key to gaining control, optimizing value and ensuring continuous compliance © 2011 Flexera Software, Inc. | Company Confidential 34