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A Picture of the Durham
Unemployed Through the Lens of
WIA
OFFICE OF ECONOMIC AND
WORKFORCE DEVELOPMENT
302 EAST PETTIGREW STREET
DURHAM, NC 27701
P 919.560.4965
F 919.560.4986
Nicholas.McCoy@durhamnc.gov
Allen.Wimmer@durhamnc.gov

Kevin Dick- Executive Director –
Durham Workforce Development Board (DWDB)
Jason Wimmer- Adult Employment Program Coordinator
(DWDB)

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Purposes

• Utilize accessible information to define the
characteristics of Durham’s unemployed as
accurately as possible.

• To determine whether current business recruitment
and retention strategies are in line with capabilities
of available Durham talent.

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Sources of Information
• JobLink WIA Adult and Dislocated Worker Program
data collected from the Workforce Plus System¹
• Manual tally of information from case files due to
limitations of the North Carolina Workforce Plus
System
• 2010 Census Data
• 2013 North Carolina Labor Market and
Unemployment Insurance Information
¹ Workforce Plus is the state’s management information system for the WIA programs
OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Limitations of the State
Systems
• Real time Labor Market information
(throughout the State)
• Challenges for obtaining a profile on
jobseekers

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Unemployment Demographic
Characteristics
Durham Job
Link WIA
Population
2009-2012

Total
Population
Number

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT

Durham’s
Unemployed
(Through
November
2012)

Durham
Overall
Population

923

10,521

267,587
Male Vs. Female
56%

59%

52%
44%

48%

41%
Female

Male

Durham JobLink WIA
Population 2009-2012

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT

Durham’s Unemployed
Durham Overall
January U.I. NC Labor Population 2010 Census
Market Information
Unemployment by Race
Durham Overall
Population 2010 Census

11%

5%

38%
46%

Black
White
Asian
Other

Durham’s Unemployed 2013
January (U.I. Report) Labor
Market Info

Durham JobLink WIA
Population 2009-2012
2% 2%

21%

14%

1%
27%

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT

58%

Black
White
Asian
Other

75%

Black
White
Asian
Other
Durham Educational
Attainment
2%
Less than H.S.

JobLink WIA
Population
2009-2012

16%
16%
36%

H.S. Diploma /GED

Post Secondary or
Associates
Bachelor's Degree
or Higher

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT

19%
19%
29%
21%

Unemployed2011 American
44%
Community
Survey

33%
21%

44%

Population2010 Census
Population By Age

55-64
10%

15%
15%

Durham JobLink WIA
Population 2009-2012

32%
45-54
13%

20%
26%
25%

35-44
14%

Durham’s Unemployed
January 2013 Labor Market
Information

20%
25-34

26%
18%

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT

Durham Overall Population
2010 Census
Interest Level For Training In
The Top 5 Occupational
areas in Demand
Occupational Area¹

Healthcare
Finance
Biotechnology
Higher Education
I.T.
TOTAL
¹Source: North Carolina Labor Market Information, 2012
²Source: Workforce Plus and WIA Case Files

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT

% of WIA
individuals
interested in
field²
36%
1%
8%
5%
19%
69%
Top Industry Wages
Related to Percent of
Requested Training in
Wage Field
rd

Industry

Durham Total Wages 3
Quarter 2012¹

% individuals with this as a
field of interest²

Manufacturing

$842,259,868

5%

$517,697,522

36%

$399,642,857

14%

$236,445,657

6%

Wholesale Trade

$179,777,733

1%

Total

$2,175,823,637

62%

Professional &
Technical Services
Health Care & Social
Assistance
Educational Services

¹Source: NC Labor Market Information, 2012
²Source: Workforce Plus and WIA Case Files

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Experience Levels in
Fields of Interest
• Of the individuals that applied to WIA in 2009-2012, the
professional experience of highest frequency identified
included:
 Administration (9% of clients)
 Information Technology (5% of clients)
 Manufacturing, Logistics, and Warehousing (each
professional was represented by 5% of clients).
 Total- 29%
• Other fields of experience included: Accounting,
Education, Banking & Finance, Biotechnology,
Healthcare, Construction and Retail
OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Experience Levels in
Fields of Interest
•

64% of the WIA population were in their occupation or previous
job for three or more years.

•

In 15% of these cases, individuals were considered to be
“executive level” staff, being defined as persons with higher
levels of responsibility of personnel and project ideas.

•

During the periods 2009-2011, 66% of applicants requested
training but in 66% of these cases clients were marketable
enough.

•

Of the requests for training, 15% requested training in their
previous career field or closely related field.

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Conclusion
• The Durham Area WIA is serving clients with attributes
that are consistent with the demographic data of the
area’s unemployment.
OFFICE OF ECONOMIC AND
WORKFORCE DEVELOPMENT
302 EAST PETTIGREW STREET
DURHAM, NC 27701
P 919.560.4965
F 919.560.4986
Nicholas.McCoy@durhamnc.gov
Allen.Wimmer@durhamnc.gov

• A consolidated MIS system capable of recording and
producing the data in response to queries in an effective
report format would save on cost and improve efficiency
in providing information.
• Increased connectivity fostered by a new MIS System
would allow the Durham Workforce Development Board
to serve more of Durham’s unemployed citizens through
the JobLink Centers.

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Examples of
JobLink Recruitment Efforts
FY12- FY13
OFFICE OF ECONOMIC AND
WORKFORCE DEVELOPMENT
302 EAST PETTIGREW STREET
DURHAM, NC 27701
P 919.560.4965
F 919.560.4986
Nicholas.McCoy@durhamnc.gov
Allen.Wimmer@durhamnc.gov

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
On-the-Job Training – Overview
On-the-Job
Training
3-6 Months

# of OJT
Positions

April 2011October 2012

35

Average
Wage

Median
Salary

Retained
Employment
after Contract

(Annual) Gross
Salaries for
Durham County

$14.94

$33,214

83%

$1,162,494

Types of Positions
• Pharmaceutical (Production, Operations Mgmt., Compliance)
• Manufacturing (Operations Mgmt.)
• Energy (Technicians)
• Healthcare (Business Support)
• Transportation (Drivers)
• Security (Armed/Unarmed)
• Human Services (Operations Mgmt., Client Services)
4 contracts currently in process of being negotiated

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Employer Friday – Overview
Employer
Friday
@ JobLink

# of
# of
# Placed
Companies Openings

April 2012October 2012

21

130

80

Placement to Average Wage
Openings

61%

$9.50

Types of Positions
• CNAs
• Customer Care Associates/Customer Service
• Store Clerks
• Cleaning Ambassadors
• Plumbers
• Bus Drivers

CREE
• 80 Openings – Production/Assembly (300 screening)
Nov. 26th & 27th
OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT
Incentive and Economic
Development Initiative Pipeline –
Overview
Companies w/
Workforce
Agreements

FY12- FY13

# of
# of
Workforce Openings
Plans

6

264

Types of Positions
• Engineer Techs
• Retail
• Construction
• Production Assembly
• Cleaning Ambassadors
• Customer Service

OFFICE OF ECONOMIC AND WORKFORCE
DEVELOPMENT

# Placed

Placement to
Openings

70

27%

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Durham OEWD Picture of the WIA in Durham

  • 1. A Picture of the Durham Unemployed Through the Lens of WIA OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT 302 EAST PETTIGREW STREET DURHAM, NC 27701 P 919.560.4965 F 919.560.4986 Nicholas.McCoy@durhamnc.gov Allen.Wimmer@durhamnc.gov Kevin Dick- Executive Director – Durham Workforce Development Board (DWDB) Jason Wimmer- Adult Employment Program Coordinator (DWDB) OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 2. Purposes • Utilize accessible information to define the characteristics of Durham’s unemployed as accurately as possible. • To determine whether current business recruitment and retention strategies are in line with capabilities of available Durham talent. OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 3. Sources of Information • JobLink WIA Adult and Dislocated Worker Program data collected from the Workforce Plus System¹ • Manual tally of information from case files due to limitations of the North Carolina Workforce Plus System • 2010 Census Data • 2013 North Carolina Labor Market and Unemployment Insurance Information ¹ Workforce Plus is the state’s management information system for the WIA programs OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 4. Limitations of the State Systems • Real time Labor Market information (throughout the State) • Challenges for obtaining a profile on jobseekers OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 5. Unemployment Demographic Characteristics Durham Job Link WIA Population 2009-2012 Total Population Number OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT Durham’s Unemployed (Through November 2012) Durham Overall Population 923 10,521 267,587
  • 6. Male Vs. Female 56% 59% 52% 44% 48% 41% Female Male Durham JobLink WIA Population 2009-2012 OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT Durham’s Unemployed Durham Overall January U.I. NC Labor Population 2010 Census Market Information
  • 7. Unemployment by Race Durham Overall Population 2010 Census 11% 5% 38% 46% Black White Asian Other Durham’s Unemployed 2013 January (U.I. Report) Labor Market Info Durham JobLink WIA Population 2009-2012 2% 2% 21% 14% 1% 27% OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT 58% Black White Asian Other 75% Black White Asian Other
  • 8. Durham Educational Attainment 2% Less than H.S. JobLink WIA Population 2009-2012 16% 16% 36% H.S. Diploma /GED Post Secondary or Associates Bachelor's Degree or Higher OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT 19% 19% 29% 21% Unemployed2011 American 44% Community Survey 33% 21% 44% Population2010 Census
  • 9. Population By Age 55-64 10% 15% 15% Durham JobLink WIA Population 2009-2012 32% 45-54 13% 20% 26% 25% 35-44 14% Durham’s Unemployed January 2013 Labor Market Information 20% 25-34 26% 18% OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT Durham Overall Population 2010 Census
  • 10. Interest Level For Training In The Top 5 Occupational areas in Demand Occupational Area¹ Healthcare Finance Biotechnology Higher Education I.T. TOTAL ¹Source: North Carolina Labor Market Information, 2012 ²Source: Workforce Plus and WIA Case Files OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT % of WIA individuals interested in field² 36% 1% 8% 5% 19% 69%
  • 11. Top Industry Wages Related to Percent of Requested Training in Wage Field rd Industry Durham Total Wages 3 Quarter 2012¹ % individuals with this as a field of interest² Manufacturing $842,259,868 5% $517,697,522 36% $399,642,857 14% $236,445,657 6% Wholesale Trade $179,777,733 1% Total $2,175,823,637 62% Professional & Technical Services Health Care & Social Assistance Educational Services ¹Source: NC Labor Market Information, 2012 ²Source: Workforce Plus and WIA Case Files OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 12. Experience Levels in Fields of Interest • Of the individuals that applied to WIA in 2009-2012, the professional experience of highest frequency identified included:  Administration (9% of clients)  Information Technology (5% of clients)  Manufacturing, Logistics, and Warehousing (each professional was represented by 5% of clients).  Total- 29% • Other fields of experience included: Accounting, Education, Banking & Finance, Biotechnology, Healthcare, Construction and Retail OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 13. Experience Levels in Fields of Interest • 64% of the WIA population were in their occupation or previous job for three or more years. • In 15% of these cases, individuals were considered to be “executive level” staff, being defined as persons with higher levels of responsibility of personnel and project ideas. • During the periods 2009-2011, 66% of applicants requested training but in 66% of these cases clients were marketable enough. • Of the requests for training, 15% requested training in their previous career field or closely related field. OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 14. Conclusion • The Durham Area WIA is serving clients with attributes that are consistent with the demographic data of the area’s unemployment. OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT 302 EAST PETTIGREW STREET DURHAM, NC 27701 P 919.560.4965 F 919.560.4986 Nicholas.McCoy@durhamnc.gov Allen.Wimmer@durhamnc.gov • A consolidated MIS system capable of recording and producing the data in response to queries in an effective report format would save on cost and improve efficiency in providing information. • Increased connectivity fostered by a new MIS System would allow the Durham Workforce Development Board to serve more of Durham’s unemployed citizens through the JobLink Centers. OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 15. Examples of JobLink Recruitment Efforts FY12- FY13 OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT 302 EAST PETTIGREW STREET DURHAM, NC 27701 P 919.560.4965 F 919.560.4986 Nicholas.McCoy@durhamnc.gov Allen.Wimmer@durhamnc.gov OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 16. On-the-Job Training – Overview On-the-Job Training 3-6 Months # of OJT Positions April 2011October 2012 35 Average Wage Median Salary Retained Employment after Contract (Annual) Gross Salaries for Durham County $14.94 $33,214 83% $1,162,494 Types of Positions • Pharmaceutical (Production, Operations Mgmt., Compliance) • Manufacturing (Operations Mgmt.) • Energy (Technicians) • Healthcare (Business Support) • Transportation (Drivers) • Security (Armed/Unarmed) • Human Services (Operations Mgmt., Client Services) 4 contracts currently in process of being negotiated OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 17. Employer Friday – Overview Employer Friday @ JobLink # of # of # Placed Companies Openings April 2012October 2012 21 130 80 Placement to Average Wage Openings 61% $9.50 Types of Positions • CNAs • Customer Care Associates/Customer Service • Store Clerks • Cleaning Ambassadors • Plumbers • Bus Drivers CREE • 80 Openings – Production/Assembly (300 screening) Nov. 26th & 27th OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT
  • 18. Incentive and Economic Development Initiative Pipeline – Overview Companies w/ Workforce Agreements FY12- FY13 # of # of Workforce Openings Plans 6 264 Types of Positions • Engineer Techs • Retail • Construction • Production Assembly • Cleaning Ambassadors • Customer Service OFFICE OF ECONOMIC AND WORKFORCE DEVELOPMENT # Placed Placement to Openings 70 27%

Editor's Notes

  1. Answer the question – who is Durham’s unemployed?
  2. New state system to be implemented July 1.We have purchased Monster.com and Wanted Analytics to match job seekers and businesses, to extract labor market information and to extract characteristics about job seekers
  3. 1 position per contract with company$288,361 committed or spent; remaining balance is $400,000Tanya Dingle – Adult/Dislocated Worker Program is the contact.
  4. We serve all companies, regardless of the wages they are paying. This is open to future policy discretion subject to unemployment levels.
  5. Agreements date back to FY09Burt’s Bees – (2% - outlier)Y.E. Smith School (100% referral to placement)Save-A-Lot (100% referral to placement) EMC (ACW (62% referral placement)Business Improvement District (100% referral to placement)