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Make it real!
beyond
budgeting


        >
transformation
network.




             “Beyond Budgeting”
                 Master
                  Courses
             Get to know the BBTN’s
                   unique course programs


                    © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
bbtn courses
     Titelmasterformat durch Klicken
    About the BBTN


               bearbeiten
    The BBTN was founded in early 2008, order to take the
                              Program 1:
    Beyond Budgeting movement to a new level.
                              Principles
    The reason: As understanding of the emerging new
    model has become more wide-spread, we believe now is                                              Master Course
•   Textmasterformate durch Klicken bearbeiten
    the time for gathering organizations around the world,
    independent of their size, industry or location, to
    make it real. The commitment of the BBTN thus is to
•   Zweite Ebene
    continue the Beyond Budgeting movement in a way that
    is consistent with the need for practical transformation.

•   Dritte Ebene
    The BBTN´s vision is: “The Beyond Budgeting model is
                                Program 2:
    the standard management model.” Transformation, in
                           Transformation
    consequence, is for everyone. Period.

•   Vierte Ebene             Master Course
    Our mission is to help organizations to transform their
    management models from command & control to beyond
    budgeting, in order for them to sustain superior

•   Fünfte Ebene
    competitive success. The BBTN is the most important
    platform for achieving transformation and improving the
    model.
    This brochure outlines the BBTN´s proprietary worldwide
    “master course” offerings, which are a stepping stone to
    achieving transformation, in practice. An overview over
                                                                                                          Program 3:
    the three courses currently offered by the BBTN is shown                                              Cell Structure
    on the right. All courses are designed to provide specific                                            Design Course
    support for people who want to learn more about how to
    make it real. You can access full information about all
    course programs on www.bbtn.org.
                                                                                                                      2
                                              © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
course concept
     Titelmasterformat durch Klicken
    This awaits you:

               bearbeiten
    • 3 days of serious fun. You can expect a smart,
      profound, emotional and mind-boggling quest,
      set over a period of 3 to 5 months

•   Textmasterformate durch Klicken meetings.
                              The group bearbeiten
    • Let’s get intimate. Max. group size is 6 participants.
    • Meetings are hosted by participants
                                                                                        Achieve mastery in the Beyond Budgeting model
•   Zweite Ebene
    • Look forward to: Fresh ideas and upsetting visions
      for your organization.                                                            as a participant in highly interactive group meetings,
      If you are not willing to develop a fresh idea or                                 during three full days, with up to 5 other top managers,
      vision for your organization: Don’t come.                                         presidents or business owners.
•   Dritte Ebene                                                                        In a high-trust setting, participants grapple with the 12
                                                                                        principles of the Beyond Budgeting model and with how
                                                                                        they can use the principles to improve their businesses.
•   Vierte stewards:
    Your course Ebene                                                                   They share hard-earned expertise and newly minted
                                                                                        ideas, in order to reach better solutions for their
    • Niels Pflaeging is a BBTN Director, and president of                              organizations.
•   Fünfte Ebene
      MetaManagement Group, a consulting firm based in
      Sao Paulo, Brazil. Niels´ second book “Leading with
      flexible Targets. Beyond Budgeting in Practice” was
                                                                                        Each meeting is professionally facilitated by an expert
                                                                                        in Beyond Budgeting, who guides both the content and
                                                                                        flow to ensure that every member receives the maximum
      awarded with the 2006 Financial Times Germany Best
                                                                                        return on the time they invest.
      Business book award. Prior to co-founding the BBTN,
      he was a director with the prestigious BBRT.                                      The group meetings entail candid give-and-take, where
                                                                                        trusted peers ask each other tough, in-depth questions
    • Gebhard Borck is a BBTN director, and president of
                                                                                        that get to the heart of any business problem. As part of
      gberatung, a consulting firm based in Pforzheim,
                                                                                        these meetings, members receive direct and honest
      Germany. Gebhard develops and applies change
                                                                                        feedback, and derive actionable ideas that they want to
      management and group communication methods
                                                                                        and are expected to implement. From the experts,
      based on his experiences on how change really
                                                                                        members also learn strategies and fresh perspectives
      works. He is widely regarded as a frank and practical
                                                                                        that they can immediately apply to their businesses.
      consultant. One who calls a spade a spade.                                                                                            24
                                             © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
Make it real!
beyond
budgeting


        >
transformation
network.




                  “Beyond Budgeting”
                 Principles
                   Master Course
         Learn how to apply the 12 principles
            of the model, in any given organization


                     © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
Make it real!
beyond
budgeting


        >
transformation
network.




     “Do you really need management?
         I mean: really?”
     You may think: ‘WHAT? These guys want to sell us company owners,
     CEOs and top managers a course – and the way they do it is to
     outright question management? They can’t be serious!’
     But YES, that's exactly what we want to do. And we mean it!
     Decades of little or no meaningful improvement in the way organizations
     around the world are managed should make us wonder. The question
     “Do we need management at all?” is not just a fair one. It is the question.
     We have dedicated more than 10 years of research to the problem. We have
     come up with thrilling, attractive and tantalizingly answers. An appetizer?
     Take this: ‘Management has been outsourced a long time ago! Yours, too.’
     Welcome to the Principles Master Course.
                          © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
course idea
     Titelmasterformat durch Klicken
    The Principles Master Course:
    The key to creating high-performance

               bearbeiten
    organizations lies in 12 principles…
    It is crucial to Beyond Budgeting that it is not based on
    rules, but on principles. Unlike other management
    concepts, Beyond Budgeting is neither a tool, nor is it a
•   Textmasterformate durch Klicken bearbeiten
    one-size-fits-all solution. It is a model, and a mindset.
    The difference between rules and principles is that for
    setting up rules, you need to analyze every possible

•   Zweite Ebene
    situation before facing it. Rules are based on a “If-this-
    happens-do-that” logic. Whenever an unknown situation


•                         A model based
    occurs, rules fail. They just don't support you in finding

    Dritte Ebene
    good solutions to never-before-thought-of problems, as


                                                                                                         rules
    they occur regularly in your everyday work life.

                               not on         ,
    Principles, by contrast, don't just apply to known

•   Vierte Ebene
    problems. You don't need to be aware of all possible



                                                                                                       principles.
    situations. You adopt them to whatever situation while
    they are happening. Principles are like guidelines that


•                         but on
    help you testing whether your actions are aligned with
    Fünfte Ebene
    your principles, or not. If not, you have to search another
    way to solve the problem. Understanding this difference,
    you are able to adopt Beyond Budgeting principles to
    your firm or to situations you encounter at your work –
    anywhere, at all times.
    Still, we have learned that it needs some practice to
    understand the combination of the principles of the
    Beyond Budgeting model. This is because the model is
    based on a set of 12 coherent principles, and only
    applying the full set of principles will reward your
    organizations the superior results the model offers.
    To get you practicing the model, in the context of your
    work, we designed the Principles Master Course.                                                              6
                                               © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
program
     Titelmasterformat durch Klicken
    The 12 principles of the model.

    1.

    2.
               bearbeiten
         Customers - Focus everyone on their
         customers, not on hierarchical relationships
         Organization – Organize as a lean network of

•   Textmasterformate durch Klicken bearbeiten
         accountable teams, not as centralized functions.
    3.   Autonomy - Give teams the freedom and
         capability to act; don’t micro-manage them.

•   Zweite Ebene
    4.   Responsibility – Enable everyone to think and
         act like a leader, not merely follow ‘the plan’.
    5.   Values – Govern through a few clear values,
•   Dritte Ebene
    6.
         goals and boundaries, not detailed regulations.
         Transparency - Promote open information for
                                                                                                      1. Choose the principle you
•   Vierte Ebene
         self management; don’t restrict it hierarchically.
                                                                                                         are most interested in.
    7.   Goals - Set relative goals for continuous                                                    2. Think it through for your
         improvement; don’t negotiate contracts.                                                         existing organization. Evalu-

•   Fünfte Ebene
    8.   Rewards - Reward shared success based on
         relative performance, not fixed targets.
                                                                                                         ate upsides & downsides,
                                                                                                         together with the group.
                                                                                                      3. Interconnect it with
    9.   Planning - Make planning a continuous and                                                       the other principles.
         inclusive process, not a top-down annual event.                                              4. Exercise to design
                                                                                                         solutions that provide
    10. Controls - Base controls on relative indicators                                                  coherence of the model.
        and trends, not variances against plan.                                                       5. Support another
    11. Resources - Make resources available as                                                          participant to do the same.
        needed, not through annual allocations.
    12. Coordination - Coordinate interactions
        dynamically, not through annual planning cycles.
                                                                                                                                    7
                                              © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
Make it real!
beyond
budgeting


        >
transformation
network.




                 “Beyond Budgeting”
        Transformation
           Master Course
   Learn to lead your organization in transformation,
       applying the Double Helix Framework

                    © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
Make it real!
beyond
budgeting


        >
transformation
network.




      “Leadership model transformation
             is like making wine.
       Managers who operate by metrics, paperwork, and numbers might
       say: ‘OK, we’ve analyzed wine. It has sugar in it. It has pulp. It has
       yeast. It has grapes.’ So, they'd dump those ingredients in a pot, stir it,
       drink it, and say, “but this doesn’t taste like wine!” and wonder why.
       It’s because the wine had to go through a process.
       They may have had the components right, but they overlooked
       the principles for transforming grapes and water into wine.
       Want to know how to make superb organizational wine?”
       Welcome to the Transformation Master Course.
                           © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
course idea
     Titelmasterformat durch Klicken
    The Transformation Master Course:
    Understand how “Change” and

               bearbeiten
    “Double Helix Transformation” differ.
    Double Helix Transformation is the answer to the
    question: “How can we maturate to become a Beyond
    Budgeting organization – just like grapes mature into
•   Textmasterformate durch Klicken bearbeiten
    wine?” The course was developed to help you change


                                       stop
    from hierarchical command and control to Beyond
    Budgeting. Based on the assumption that the world has
•   Zweite Ebene
    already changed, the challenge is to “get even” with
    reality for good, instead of repeatedly designing
                             painting over what's
    fantasies about how to make the old model work again.

•   Dritte Ebene                long broken…
    The Double Helix Transformation Framework (DHTF)
    is a new approach that allows firms to change their
    management model in an coherent way, to align with

•   Vierte Ebene
    Beyond Budgeting principles. Transformation is not just



•
                          …start
    another change initiative – it is the ultimate challenge to
    become fit for the knowledge economy.

    Fünfte Ebene
    Check out how and why to do DHTF, for it is not just a
                               looking at new
    method or a set of workshops. It means adopting a new
    mindset. To make it work, you need to under-stand the
    differences between DHTF and other change
    approaches. Find out why change should be situational,
                                                                                 possibilities!
    why it needs a “zone setting” and no milestones to get it
    done, and how change becomes true for all people
    involved – without planning by a small group of powerful
    players and subsequent rollout. Experience a thrilling
    and outstanding quest into understanding the obsta-
    cles you face in a Double Helix Transformation. Find out
    how this is about “change forever” and different from
    “make some corrections here, refit something there!”                                                      14
                                               © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
program
     Titelmasterformat durch Klicken
    Differences between traditional
    change and the Double Helix approach.

               bearbeiten
    Traditional change focuses on:
    • managing a structured, linear process,
    • thinking through all steps & solutions in a small group,

•   Textmasterformate durch Klicken bearbeiten
       before confronting all others with the actual problems,
    • avoiding conflict & confrontation, by negotiating
       compromises up-front, before really facing the conflict,

•   Zweite Ebene
    • “convincing” employees,
    • having only a small group that is aware of the project's
       big picture,

•   Dritte Ebene
    • making big changes (e.g. software investments) right
       at the beginning of the initiative, in order to build up
       pressure during the process.

•   Vierte Ebene
    Double Helix Transformation focuses on:
    • awakening and communicating purpose, to make the
                                                                                                      1. DHTF - what it is and why it
                                                                                                         is the correct approach to
      organization as a whole responsible for its reality,                                               become a Beyond

•   Fünfte Ebene
    • making everyone the offer to join in, by making a
      strong case for change,
    • letting people decide individually (over and over again)
                                                                                                         Budgeting organization.
                                                                                                      2. Tools and methods - which
                                                                                                         strongly differ from
      about them taking part in the changes, and facing the                                              traditional approaches.
      consequences out of their decisions,                                                            3. Your reality - adapt the
                                                                                                         DHTF to your organization.
    • giving emotions room, so that fear, euphoria, anger,
                                                                                                      4. Support another
      skepticism and fun can be expressed and not being                                                  participant to do the same.
      prevented,
    • making everybody understanding the big picture,
      before asking to take action, or to make fundamental
      changes,
    • letting people change their own organizational structure
      and processes.                                                                                                              15
                                              © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
Make it real!
beyond
budgeting


        >
transformation
network.




                  “Beyond Budgeting”
            Cell Structure
                Design Course
                 Learn to develop a devolved cell structure
                     for your organization


                       © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
Make it real!
beyond
budgeting


        >
transformation
network.




         “The notion of
            dividing an organization…
         …into functions, and then departments,
         is fundamentally flawed. Dividing a firm like that,
         you actually impede work flow, build organizational territories,
         and drive out initiative and entrepreneurial thinking.
         You knew all that already? Good!
         Now, the real news is: There is an alternative.
         One that is tried and tested. One that really works.”
         Welcome to the Cell Structure Design Course.
                        © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
course idea
     Titelmasterformat durch Klicken
    The Cell Structure Design Course:

                     stop
    Imagine your firm as a network of
               bearbeiten
    cells, instead of relying on hierarchy…
                       thinking like this…
    Highly devolved organizations are not structured
    hierarchically. In fact, since hierarchies don’t accept any
•   Textmasterformate durch Klicken bearbeiten
    other rulers but the management, or “bosses”, radical
    decentralization is not possible within structures based
    on power relationships and hierarchy. Although it is well
•   Zweite Ebene
    known that many organizations are ruled by informal
    networks the common way to make people responsible
    is by giving them a leading position.
•   Dritte Ebene
    However, Beyond Budgeting organizations want to
    achieve something entirely different: They want


                                      …start
    everybody in a company to be and act responsible, in
•   Vierte Ebene
    order to increase the value and wealth. Therefore, a
    Beyond Budgeting organization never believes in
    hierarchy, but in empowerment. The best known and
•   Fünfte Ebene           thinking like that!
    successfully practiced way to organize empowerment in
    an organization is by turning it into a network of cells.
    Learn how to create cells (instead of departments)
    which are capable to interact situational and don’t need
    orders to be controlled - just market pull. Create a
    network of these cells that makes business simple and
    straight as you ever wanted it to be.
    Find sexy solutions for never-before-solved
    problems in your organization, together with your
    peers, and within a small group setting. For this, we
    have designed the Cell Structure Design Course!
                                                                                                               22
                                                © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
program
     Titelmasterformat durch Klicken
    Some guidelines to creating a
    working cell structure

               bearbeiten
    What characterizes a “cell”, within the new model?
    • It contains several functions, roles and duties, which
      would traditionally separated into different

•   Textmasterformate durch Klicken bearbeiten
      departments, divisions and areas. A cell integrates
      functions and roles!
    • It offers and sells products and/or services on its

•   Zweite Ebene
      own, and is completely independent in its decisions
      about them.
    • It is customer focused, as it responds only to

•   Dritte Ebene
      internal or external clients, not to hierarchy.
    • It is held accountable by the group leadership and is
      responsible for it’s own value-creation.

•   Vierte Ebene
    • It applies the 12 Beyond Budgeting principles.                                                  1. Think about a problem
                                                                                                         within your organization for
    What characterizes a truly networked structure?                                                      which you lack a solution.

•   Fünfte Ebene
    • It gains stability not through power relationships,
      but by the “pull” from the “market”, and it is not
                                                                                                      2. Imagine possible solution
                                                                                                         scenarios with the other
                                                                                                         participants.
      resistant to pressure.
                                                                                                      3. Exercise to design a
    • It is transparent, through open information systems.                                               working cell structure for
    • It shows its internal interactions in a simple manner,                                             your problem.
      based on “market” and “pull” relationships.                                                     4. Support another
                                                                                                         participant to do the same.
    • It creates a shared understanding of the “inside”
      “outside” relationships of the organization.
    • It doesn’t bother with hierarchy, but with value
      creation streams, based on networking patterns.
    • It applies the 12 Beyond Budgeting principles.
                                                                                                                                  23
                                              © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
participation
     Titelmasterformat durch Klicken
    Who should participate:


               bearbeiten
    • You are a top manager, president,
      company owner or leader from any kind of industry
      or organization.
    • You have a serious interest in understanding “how
•   Textmasterformate durch Klicken bearbeiten
      deep the rabbit hole goes“. In other words: to learn
      the nuts and bolts of what the Beyond Budgeting
      model has to offer to you and your organization.
•   Zweite Ebene
    • You have a basic knowledge of the model, and it
      means more to you than just being a topic for coffee-

•   Dritte Ebene
      break small talk.


                                                                                                     Sign up now!
•   Vierte You can participate …
    Signing up: Ebene                                                                                Or get in touch with the BBTN for
                                                                                                     further information on this course
    …as a manager/owner:                                                                             offering.

•   Fünfte Ebene
     – Pay a fixed price of EUR 1.800,00 (plus VAT where
       indicated) - just EUR 600,00 per program day!
     – Be available to host one course day
    …as a privateer:
     – Pay as you see fit! (you determine the value)
     – Submit us a good reason why you should partici-
       pate in the program. We reserve the right to accept
       or deny your participation, without justification.
     – Be available to host one course day
    …as a client:
     – If you are a transforming client or Beyond Budgeting
       consulting client, participation is free.
     – Be available to host one course day.                                                                                               25
                                             © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
sign up now!
beyond
budgeting


                >
transformation
                                       Sign up for the course, by mailing us this subscription form!
network.                               • By email to niels@bbtn.org or gebhard@bbtn.org
                                       • Through the BBTN website registration



   I confirm my participation in the following course. Please get in touch with me about dates and locations!
   ! Principles Master Course ! Transformation Master Course ! Cell Structure Design Course

   Name, First Name:

   Firm:


   Street, Nr.:

   ZIP, City:

   Country:

   I will participate as a: ! manager/owner ! privateer ! client (If “privateer”, please indicate above your reason to participate)

   Date, signature:

           Niels Pflaeging                                                            Gebhard Borck
           BBTN & MetaManagement Group                                                BBTN & gberatung
           Al. Santos 1.991, 01419-002 São Paulo – SP, Brazil                         Fritz-Neuert-Str. 13a, 75181 Pforzheim - Germany
           niels@bbtn.org Skype: npflaeging www.metamanagementgroup.com               gebhard@bbtn.org Skype: gborck www.gberatung.de
                                         © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org

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Beyond Budgeting Transformation Network Master Courses

  • 1. Make it real! beyond budgeting > transformation network. “Beyond Budgeting” Master Courses Get to know the BBTN’s unique course programs © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 2. bbtn courses Titelmasterformat durch Klicken About the BBTN bearbeiten The BBTN was founded in early 2008, order to take the Program 1: Beyond Budgeting movement to a new level. Principles The reason: As understanding of the emerging new model has become more wide-spread, we believe now is Master Course • Textmasterformate durch Klicken bearbeiten the time for gathering organizations around the world, independent of their size, industry or location, to make it real. The commitment of the BBTN thus is to • Zweite Ebene continue the Beyond Budgeting movement in a way that is consistent with the need for practical transformation. • Dritte Ebene The BBTN´s vision is: “The Beyond Budgeting model is Program 2: the standard management model.” Transformation, in Transformation consequence, is for everyone. Period. • Vierte Ebene Master Course Our mission is to help organizations to transform their management models from command & control to beyond budgeting, in order for them to sustain superior • Fünfte Ebene competitive success. The BBTN is the most important platform for achieving transformation and improving the model. This brochure outlines the BBTN´s proprietary worldwide “master course” offerings, which are a stepping stone to achieving transformation, in practice. An overview over Program 3: the three courses currently offered by the BBTN is shown Cell Structure on the right. All courses are designed to provide specific Design Course support for people who want to learn more about how to make it real. You can access full information about all course programs on www.bbtn.org. 2 © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 3. course concept Titelmasterformat durch Klicken This awaits you: bearbeiten • 3 days of serious fun. You can expect a smart, profound, emotional and mind-boggling quest, set over a period of 3 to 5 months • Textmasterformate durch Klicken meetings. The group bearbeiten • Let’s get intimate. Max. group size is 6 participants. • Meetings are hosted by participants Achieve mastery in the Beyond Budgeting model • Zweite Ebene • Look forward to: Fresh ideas and upsetting visions for your organization. as a participant in highly interactive group meetings, If you are not willing to develop a fresh idea or during three full days, with up to 5 other top managers, vision for your organization: Don’t come. presidents or business owners. • Dritte Ebene In a high-trust setting, participants grapple with the 12 principles of the Beyond Budgeting model and with how they can use the principles to improve their businesses. • Vierte stewards: Your course Ebene They share hard-earned expertise and newly minted ideas, in order to reach better solutions for their • Niels Pflaeging is a BBTN Director, and president of organizations. • Fünfte Ebene MetaManagement Group, a consulting firm based in Sao Paulo, Brazil. Niels´ second book “Leading with flexible Targets. Beyond Budgeting in Practice” was Each meeting is professionally facilitated by an expert in Beyond Budgeting, who guides both the content and flow to ensure that every member receives the maximum awarded with the 2006 Financial Times Germany Best return on the time they invest. Business book award. Prior to co-founding the BBTN, he was a director with the prestigious BBRT. The group meetings entail candid give-and-take, where trusted peers ask each other tough, in-depth questions • Gebhard Borck is a BBTN director, and president of that get to the heart of any business problem. As part of gberatung, a consulting firm based in Pforzheim, these meetings, members receive direct and honest Germany. Gebhard develops and applies change feedback, and derive actionable ideas that they want to management and group communication methods and are expected to implement. From the experts, based on his experiences on how change really members also learn strategies and fresh perspectives works. He is widely regarded as a frank and practical that they can immediately apply to their businesses. consultant. One who calls a spade a spade. 24 © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 4. Make it real! beyond budgeting > transformation network. “Beyond Budgeting” Principles Master Course Learn how to apply the 12 principles of the model, in any given organization © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 5. Make it real! beyond budgeting > transformation network. “Do you really need management? I mean: really?” You may think: ‘WHAT? These guys want to sell us company owners, CEOs and top managers a course – and the way they do it is to outright question management? They can’t be serious!’ But YES, that's exactly what we want to do. And we mean it! Decades of little or no meaningful improvement in the way organizations around the world are managed should make us wonder. The question “Do we need management at all?” is not just a fair one. It is the question. We have dedicated more than 10 years of research to the problem. We have come up with thrilling, attractive and tantalizingly answers. An appetizer? Take this: ‘Management has been outsourced a long time ago! Yours, too.’ Welcome to the Principles Master Course. © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 6. course idea Titelmasterformat durch Klicken The Principles Master Course: The key to creating high-performance bearbeiten organizations lies in 12 principles… It is crucial to Beyond Budgeting that it is not based on rules, but on principles. Unlike other management concepts, Beyond Budgeting is neither a tool, nor is it a • Textmasterformate durch Klicken bearbeiten one-size-fits-all solution. It is a model, and a mindset. The difference between rules and principles is that for setting up rules, you need to analyze every possible • Zweite Ebene situation before facing it. Rules are based on a “If-this- happens-do-that” logic. Whenever an unknown situation • A model based occurs, rules fail. They just don't support you in finding Dritte Ebene good solutions to never-before-thought-of problems, as rules they occur regularly in your everyday work life. not on , Principles, by contrast, don't just apply to known • Vierte Ebene problems. You don't need to be aware of all possible principles. situations. You adopt them to whatever situation while they are happening. Principles are like guidelines that • but on help you testing whether your actions are aligned with Fünfte Ebene your principles, or not. If not, you have to search another way to solve the problem. Understanding this difference, you are able to adopt Beyond Budgeting principles to your firm or to situations you encounter at your work – anywhere, at all times. Still, we have learned that it needs some practice to understand the combination of the principles of the Beyond Budgeting model. This is because the model is based on a set of 12 coherent principles, and only applying the full set of principles will reward your organizations the superior results the model offers. To get you practicing the model, in the context of your work, we designed the Principles Master Course. 6 © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 7. program Titelmasterformat durch Klicken The 12 principles of the model. 1. 2. bearbeiten Customers - Focus everyone on their customers, not on hierarchical relationships Organization – Organize as a lean network of • Textmasterformate durch Klicken bearbeiten accountable teams, not as centralized functions. 3. Autonomy - Give teams the freedom and capability to act; don’t micro-manage them. • Zweite Ebene 4. Responsibility – Enable everyone to think and act like a leader, not merely follow ‘the plan’. 5. Values – Govern through a few clear values, • Dritte Ebene 6. goals and boundaries, not detailed regulations. Transparency - Promote open information for 1. Choose the principle you • Vierte Ebene self management; don’t restrict it hierarchically. are most interested in. 7. Goals - Set relative goals for continuous 2. Think it through for your improvement; don’t negotiate contracts. existing organization. Evalu- • Fünfte Ebene 8. Rewards - Reward shared success based on relative performance, not fixed targets. ate upsides & downsides, together with the group. 3. Interconnect it with 9. Planning - Make planning a continuous and the other principles. inclusive process, not a top-down annual event. 4. Exercise to design solutions that provide 10. Controls - Base controls on relative indicators coherence of the model. and trends, not variances against plan. 5. Support another 11. Resources - Make resources available as participant to do the same. needed, not through annual allocations. 12. Coordination - Coordinate interactions dynamically, not through annual planning cycles. 7 © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 8. Make it real! beyond budgeting > transformation network. “Beyond Budgeting” Transformation Master Course Learn to lead your organization in transformation, applying the Double Helix Framework © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 9. Make it real! beyond budgeting > transformation network. “Leadership model transformation is like making wine. Managers who operate by metrics, paperwork, and numbers might say: ‘OK, we’ve analyzed wine. It has sugar in it. It has pulp. It has yeast. It has grapes.’ So, they'd dump those ingredients in a pot, stir it, drink it, and say, “but this doesn’t taste like wine!” and wonder why. It’s because the wine had to go through a process. They may have had the components right, but they overlooked the principles for transforming grapes and water into wine. Want to know how to make superb organizational wine?” Welcome to the Transformation Master Course. © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 10. course idea Titelmasterformat durch Klicken The Transformation Master Course: Understand how “Change” and bearbeiten “Double Helix Transformation” differ. Double Helix Transformation is the answer to the question: “How can we maturate to become a Beyond Budgeting organization – just like grapes mature into • Textmasterformate durch Klicken bearbeiten wine?” The course was developed to help you change stop from hierarchical command and control to Beyond Budgeting. Based on the assumption that the world has • Zweite Ebene already changed, the challenge is to “get even” with reality for good, instead of repeatedly designing painting over what's fantasies about how to make the old model work again. • Dritte Ebene long broken… The Double Helix Transformation Framework (DHTF) is a new approach that allows firms to change their management model in an coherent way, to align with • Vierte Ebene Beyond Budgeting principles. Transformation is not just • …start another change initiative – it is the ultimate challenge to become fit for the knowledge economy. Fünfte Ebene Check out how and why to do DHTF, for it is not just a looking at new method or a set of workshops. It means adopting a new mindset. To make it work, you need to under-stand the differences between DHTF and other change approaches. Find out why change should be situational, possibilities! why it needs a “zone setting” and no milestones to get it done, and how change becomes true for all people involved – without planning by a small group of powerful players and subsequent rollout. Experience a thrilling and outstanding quest into understanding the obsta- cles you face in a Double Helix Transformation. Find out how this is about “change forever” and different from “make some corrections here, refit something there!” 14 © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 11. program Titelmasterformat durch Klicken Differences between traditional change and the Double Helix approach. bearbeiten Traditional change focuses on: • managing a structured, linear process, • thinking through all steps & solutions in a small group, • Textmasterformate durch Klicken bearbeiten before confronting all others with the actual problems, • avoiding conflict & confrontation, by negotiating compromises up-front, before really facing the conflict, • Zweite Ebene • “convincing” employees, • having only a small group that is aware of the project's big picture, • Dritte Ebene • making big changes (e.g. software investments) right at the beginning of the initiative, in order to build up pressure during the process. • Vierte Ebene Double Helix Transformation focuses on: • awakening and communicating purpose, to make the 1. DHTF - what it is and why it is the correct approach to organization as a whole responsible for its reality, become a Beyond • Fünfte Ebene • making everyone the offer to join in, by making a strong case for change, • letting people decide individually (over and over again) Budgeting organization. 2. Tools and methods - which strongly differ from about them taking part in the changes, and facing the traditional approaches. consequences out of their decisions, 3. Your reality - adapt the DHTF to your organization. • giving emotions room, so that fear, euphoria, anger, 4. Support another skepticism and fun can be expressed and not being participant to do the same. prevented, • making everybody understanding the big picture, before asking to take action, or to make fundamental changes, • letting people change their own organizational structure and processes. 15 © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 12. Make it real! beyond budgeting > transformation network. “Beyond Budgeting” Cell Structure Design Course Learn to develop a devolved cell structure for your organization © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 13. Make it real! beyond budgeting > transformation network. “The notion of dividing an organization… …into functions, and then departments, is fundamentally flawed. Dividing a firm like that, you actually impede work flow, build organizational territories, and drive out initiative and entrepreneurial thinking. You knew all that already? Good! Now, the real news is: There is an alternative. One that is tried and tested. One that really works.” Welcome to the Cell Structure Design Course. © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 14. course idea Titelmasterformat durch Klicken The Cell Structure Design Course: stop Imagine your firm as a network of bearbeiten cells, instead of relying on hierarchy… thinking like this… Highly devolved organizations are not structured hierarchically. In fact, since hierarchies don’t accept any • Textmasterformate durch Klicken bearbeiten other rulers but the management, or “bosses”, radical decentralization is not possible within structures based on power relationships and hierarchy. Although it is well • Zweite Ebene known that many organizations are ruled by informal networks the common way to make people responsible is by giving them a leading position. • Dritte Ebene However, Beyond Budgeting organizations want to achieve something entirely different: They want …start everybody in a company to be and act responsible, in • Vierte Ebene order to increase the value and wealth. Therefore, a Beyond Budgeting organization never believes in hierarchy, but in empowerment. The best known and • Fünfte Ebene thinking like that! successfully practiced way to organize empowerment in an organization is by turning it into a network of cells. Learn how to create cells (instead of departments) which are capable to interact situational and don’t need orders to be controlled - just market pull. Create a network of these cells that makes business simple and straight as you ever wanted it to be. Find sexy solutions for never-before-solved problems in your organization, together with your peers, and within a small group setting. For this, we have designed the Cell Structure Design Course! 22 © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 15. program Titelmasterformat durch Klicken Some guidelines to creating a working cell structure bearbeiten What characterizes a “cell”, within the new model? • It contains several functions, roles and duties, which would traditionally separated into different • Textmasterformate durch Klicken bearbeiten departments, divisions and areas. A cell integrates functions and roles! • It offers and sells products and/or services on its • Zweite Ebene own, and is completely independent in its decisions about them. • It is customer focused, as it responds only to • Dritte Ebene internal or external clients, not to hierarchy. • It is held accountable by the group leadership and is responsible for it’s own value-creation. • Vierte Ebene • It applies the 12 Beyond Budgeting principles. 1. Think about a problem within your organization for What characterizes a truly networked structure? which you lack a solution. • Fünfte Ebene • It gains stability not through power relationships, but by the “pull” from the “market”, and it is not 2. Imagine possible solution scenarios with the other participants. resistant to pressure. 3. Exercise to design a • It is transparent, through open information systems. working cell structure for • It shows its internal interactions in a simple manner, your problem. based on “market” and “pull” relationships. 4. Support another participant to do the same. • It creates a shared understanding of the “inside” “outside” relationships of the organization. • It doesn’t bother with hierarchy, but with value creation streams, based on networking patterns. • It applies the 12 Beyond Budgeting principles. 23 © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 16. participation Titelmasterformat durch Klicken Who should participate: bearbeiten • You are a top manager, president, company owner or leader from any kind of industry or organization. • You have a serious interest in understanding “how • Textmasterformate durch Klicken bearbeiten deep the rabbit hole goes“. In other words: to learn the nuts and bolts of what the Beyond Budgeting model has to offer to you and your organization. • Zweite Ebene • You have a basic knowledge of the model, and it means more to you than just being a topic for coffee- • Dritte Ebene break small talk. Sign up now! • Vierte You can participate … Signing up: Ebene Or get in touch with the BBTN for further information on this course …as a manager/owner: offering. • Fünfte Ebene – Pay a fixed price of EUR 1.800,00 (plus VAT where indicated) - just EUR 600,00 per program day! – Be available to host one course day …as a privateer: – Pay as you see fit! (you determine the value) – Submit us a good reason why you should partici- pate in the program. We reserve the right to accept or deny your participation, without justification. – Be available to host one course day …as a client: – If you are a transforming client or Beyond Budgeting consulting client, participation is free. – Be available to host one course day. 25 © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org
  • 17. sign up now! beyond budgeting > transformation Sign up for the course, by mailing us this subscription form! network. • By email to niels@bbtn.org or gebhard@bbtn.org • Through the BBTN website registration I confirm my participation in the following course. Please get in touch with me about dates and locations! ! Principles Master Course ! Transformation Master Course ! Cell Structure Design Course Name, First Name: Firm: Street, Nr.: ZIP, City: Country: I will participate as a: ! manager/owner ! privateer ! client (If “privateer”, please indicate above your reason to participate) Date, signature: Niels Pflaeging Gebhard Borck BBTN & MetaManagement Group BBTN & gberatung Al. Santos 1.991, 01419-002 São Paulo – SP, Brazil Fritz-Neuert-Str. 13a, 75181 Pforzheim - Germany niels@bbtn.org Skype: npflaeging www.metamanagementgroup.com gebhard@bbtn.org Skype: gborck www.gberatung.de © 2008 - Niels Pflaeging - Gebhard Borck www.bbtn.org