1. The Importance of
Lifelong Learning
...And How to Enable That Through
Technology

2. Lets talk about real learning…
• Continual, or lifelong learning can be defined as:
"all learning activity undertaken throughout life,
with the aim of improving knowledge, skills and competences
within a personal, civic, social and/or employment-related
perspective".
• However, in today’s workplace technical training is often
considered to be an ad-hoc activity, undertaken at the point of
need and without clear pathways. So how can we make
learning technical skills a more continual activity?
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3. We already have some
good examples…
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The Open University has specialised
in lifelong learning for professionals
in the workplace for over 40 years
What approach do they use to
create a lifelong learning model?

4. Motivation – the carrot (and maybe a
stick!)
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5. What are the key
elements here?
• Clear end point
• Staged progression
• Modules of learning
• Continual assessment
• Support and guidance
• Recognition of
achievement at each
module and stage
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6. Applying this to
technical learning
In the technical training world
we have a lot of:
• Courses
• Certifications
• And CONFUSION!
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7. IBM Digital Badging Structure
• At TICE 2018, Jim Daniels from IBM explained how changes in
the labour market required IBM to rethink how they would meet
the market demand for talent
• To do this, IBM decided that the needed to create a
credentialling structure to signal and surface capability that was:
• Timely
• Verifiable
• Portable
• Discoverable
• Differentiating
Copyright © 2018 ForgeRock. All rights reserved

8. IBM Digital Badge Program
Copyright © 2018 ForgeRock. All rights reserved
Source: TICE Virtual Conference 2018 - Learn IBM’s Secrets: How can digital badges improve your training metrics?
https://trainingindustry.com/tice/learn-ibms-secrets-how-can-digital-badges-improve-your-training-metrics/

9. The ForgeRock version…
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10. What elements are here?
•ForgeRock Certified Access Management Specialist
•ForgeRock Certified Identity Management Specialist
•ForgeRock Accredited Consultant
Clear end points
•Knowledge
•Skills
•Certification
•Proficiency
•Accreditation
Staged progression
•Using different modalities depending upon the stage
Modules of learning
•Knowledge checks
•End of module tests
•High-stakes certification
Continual assessment
•The Award of digital badges
•Social sharing of badges
Recognition of achievement

11. How do we
implement
this with
technology?
• We need systems to:
• Track learner progression
• Recognise completion of
a stage regardless of
delivery modality
• Issue badges for learners
to share for recognition
• Provide feedback to the
learners and their
supervisors
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12. ForgeRock Lifelong
Learning Systems
• Student registration and attendance
records:
• Admininstrate
• Digital Credential platform:
• Acclaim
• Student & supervisor portal:
• ForgeRock Backstage (inhouse development)
Copyright © 2018 ForgeRock. All rights reserved

13. Copyright © 2018 ForgeRock. All rights reserved

14. Summary
Using a digital credentialling
model, ForgeRock has been
able to develop a lifelong
learning approach to technical
training
And through the use of
technology and API
integrations, the process has
been completely automated
using off-the-shelf platforms

15. THANK YOU!
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