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GAMIFICATION
SOLVAY VIETNAM MMCOM
You can discover more about a person in
an hour of play than in a year of
conversation.
(Plato)
What’s WORLD’s CULTURAL best seller GOOD?
WHAT’s THE GAME WITH THE HIGHEST PRIZE MONEY?
HOW GAMES CHANGED MY LIFE?
• My first Commodore 64 at 6
• “Messaging” parties at 16
• Globule Bleu - web agency, advertainment
• Game as management technique
• ØPP
• TAPPTIC
PEAK ME UP
Sell more. Have fun.
HAPPYBOARDING
What’s

GAMIFICATION
?
Gamification is the best use
of gaming techniques to
create engagement or
generate actions.
Sometimes, it is the best way to
get out of a non-engaging
environment.
But it is not, or rarely, a game.
GAMIFICATION HELPS IN AN
EXTRINSINC

MOTICATION
CONTEXT
EXTRINSINC MOTIVATION
DOING SOMETHING TO GET OR AVOID SOMETHING ELSE
WAITING AT 

STARBUCK’s
STUDYING
WORKING






I WANT MY COFFEE!
A JOB OR A DIPLOMA
A WAGE



BECAUSE
THE

NUDGE
EFFECT
GAMIFICATION IS POWERFUL IN AN
INTRINSIC MOTIVATION
CONTEXT
72% or amateur runners
are using a self motivation gamified app
FROM WITHIN
AUTONOMY
MASTERY
PURPOSE
FROM OUTSIDE
COMPENSATION
PUNISHMENT
REWARD
quel est ce jeu ?
What are games doing better?
1. CLEAR OBJECTIVES
2. SCORE = PROGRESS INDICATOR
3. STORYTELLING
4. direct feedback
5. predictable and unpredictable
REWARDS
GAMIFICATION =
wrong
term
HUMAN-
FOCUSED

DESIGN
FUNCTION
-FOCUSED

DESIGN
APPLICATION FIELDS
INTERFACES
and USER
EXPERIENCE
TRAINING
& MANAGEMENT
MARKETING
DAILY
ACTIVITIES
GAMIFICATION
DAILY ACTIVITIES
GAMIFICATION FIELD #1
We now ‘play’ to remain engaged in so many
activities… even quit smoking can be gamified.
HUMAN MANAGEMENT
GAMIFICATION FIELD #2
Sales, project management, ideation, recruitment… new
interfaces and old processes are reshaped to create
more engagement thanks to gamification.
USER INTERFACES and UX/CX
GAMIFICATION DOMAINE #3
To gamify an interface is to add engagement triggers
where it makes sense.
MARKETING GAMIFICATION
GAMIFICATION FIELD #4
Engaging clients into a progression, or via
nudge effect, or other gamification techniques
that will increase their experience and retention.
WHAT’s THE NAME OF THIS GAME?
EFFECTIVE

GAMIFICATION
integration
NORMAL END
MASTERYSCAFFOLDINGONBOARDING
THE PLAYER’S JOURNEY
(Kevin Werbach)
IDENTIFICATION
1. I don’t want to be the last of the group
2. I will have more fun with my friends
3. I will discover Bangkok / the marathon
4. I will improve my running skills
THE

FIGHTERS
THE 

COMPETITOR
BE BETTER THAN THE OTHERS
WHILE RESPECTING THE RULES
RANKINGS
awards
LEVELS
FRUSTRATIONS
THE 

KILLER
VICTORY AT ALL COSTS
TITLES more than levels
rankings are the world’s law
the

ACHIEVERS
THE 

COLLECTIONER
MAKE PROGRESS, ALWAYS
FEEDBACK
LEVELS
TRANSITION BADGES
NEW LIMITS, MOVING OBJECTIVES
THE 

EXPERT
BE THE BEST I CAN
feedback
OBSESSION FOR OBJECTIVES
LEVELS
THE

EXPLORERS
THE 

NAVIGATOR
Explore, more and more!
NEW FRONTIERS
NEW POWERS
milestones unlock
HIDDEN ZONES
THE 

Detective
SOLVE, see things other don’t
enigmas
‘out of the box’
learn
unlock
create
the

SOCIALISers
the 

COACH
BE USEFUL
find a place in a group
indirect scoring or team scoring
affective score
THE 

ROCKSTAR
Under social influence
be popular
be in the group
conformity bia
WHAT’s THIS GAME?
EFFECTIVE

GAMIFICATION
Yu KAI CHOU
‘actionable
gamification’
THE OCTALYSIS FRAMEWORK
8
CORE
DRIVES
#1

EPIC
MEANING
8
CORE
DRIVES
#8
LOSS AND
AVOIDANCE
#2

ACHIEVEMENT
#3

CREATIVITY
#4

possession
#5

Social
INFLUENCE
#6

SCARCITY
#7

UNPREDICTABILITY
CORE DRIVE 

#1
EPIC
MEANING
NAME THAT GAME
This is the drive where
people are motivated
because they believe
they are engaged in
something that is
bigger than
themselves.
GAME TECHNIQUE / MEANING
THE EPIC STORY
GAME TECHNIQUE / MEANING
ELITISM
Allowing your users or
customers to form a prideful
group based on ethnicity,
beliefs, or common interests
makes them feel like they
are part of a larger cause.
GAME TECHNIQUE / MEANING
HUMANITY HERO
If you can incorporate a world
mission into your offerings, you
can gain even more buy-in
during the on-boarding process.
The way this works is to tie the
actions you want people to take
to something that will make the
world a better place.
GAME TECHNIQUE / MEANING
BEGINNER’s LUCK
This is the “Calling” in Epic
Meaning & Calling. Calling makes
people think they are uniquely
destined to do something. And one
of the Game Techniques that can
introduce the sense of Calling is
Beginner’s Luck.
#1

EPIC
MEANING
8
CORE
DRIVES
#2 #3
#4 #5
#6 #7
#8
CORE DRIVE 

#2
ACHIEVEMENT

-progression-
Where people are driven
by a sense of growth
towards a goal and
accomplishing it.
This is also the most
common implementation
of gamification we see in
the market, as most of the
PBLs – points, badges,
and leaderboards – appeal
heavily to this drive.
GAME TECHNIQUE / ACHIEVEMENT
POINTS
HOW ARE POINTS WORKING?
1. CUMULATED or exchangeable
2. TOTAL and intermediate scores
3. GOING UP and down
4. parallel currencies
GAME TECHNIQUE
TOUNTING FLAG
PROBABLY THE BEST
LEVER EVER.
GAME TECHNIQUE / ACHIEVEMENT
LEVELS
GAME TECHNIQUE / ACHIEVEMENT
PROGRESS BAR
GAME TECHNIQUE / ACHIEVEMENT
MILESTONE UNLOCK
“when I achieved a major
milestone in my career, no
employer really opened up a
new world for me. The only
time new worlds opened for
me, it was mainly when I left to
join another firm, so I created
my own milestone unlock
scenario”.
GAME TECHNIQUE / INTERACTIVE PROGRESSION
CHATBOTS
#1
8
CORE
DRIVES
#3
#4 #5
#6 #7
#8
#2

ACHIEVEMENT
CORE DRIVE 

#3
CREATIVITY

STIMULATION
MAYBE THE MOST
‘NATURAL’ way to play.


Look at lego
blocks.
NAME THAT GAME
CORE DRIVE 

#4
possession
Wait, is this mine?
I value it!
NAME THAT GAME
POKEMON GO?
this is so “last
week”…
GAME TECHNIQUE / OWNERSHIP
THE GRUNT WORK
To own something in a collection game, you shall
earn ‘money’ that increases the value perception
of it. They both work together, and this is why the
grunt work is efficient here.
GAME TECHNIQUE / MEANING
EXCHANGEABLE POINTS
CORE DRIVE 

#5
social INFLUENCE
Social Conformity
Social Popularity
Social Relatedness
Social Meaning/LOVE.
NAME THIS DATING APP
Behind this lever:
envy, jealousy,
friendship,
relatedness,
mentoring, …
GAME TECHNIQUE / SOCIAL INFLUENCE
MENTORSHIP
GAME TECHNIQUE / ACHIEVEMENT
THE ROCKSTAR EFFECT
A Snapstreak occurs when two people have sent each other Snapchats
back and forth for more than three consecutive days. When you start a
Snapstreak with someone, you’ll see a fire emoji next to their name in
the app. The number next to the fire emoji indicates how long the
Snapstreak has been going.
GAME TECHNIQUE / SOCIAL INFLUENCE
quêtes de groupe
GAME TECHNIQUE / SOCIAL INFLUENCE
SOCIAL TREASURES
Les ‘trésors sociaux’ sont
ceux que vous redistribuez
à un ami, collègue,
partenaire de jeu.
Cfr Google Social Bonus
CORE DRIVE 

#6
SCARCITY
and curiosity
GAME TECHNIQUE 

SCARCITY & IMPATIENCE
APPOINTMENT 

DYNAMICS
APPOINTMENT DYNAMICS
smart korean 

shopping center
GAME TECHNIQUE 

SCARCITY & IMPATIENCE
TORTURE BREAKS
KEEP Or enforce the
engagement while
stopping or braking
the player.
GAME TECHNIQUE 

SCARCITY & IMPATIENCE
CORE DRIVE 

#7
UNPREDICTABILITY
Me against
the chance.
(I’ll be stronger)
RANDOM FOOD DISTRIBUTION
WHAT GAME DID HE INVENT IN 1984?
Alexey Pajitnov
Ex-USSR secret services
TETRIS
Jessica Griggs
Tetris AS A CURE FOR POST-
TRAUMATIC SYNDROMS
Jessica Griggs
CORE DRIVE 

#8
LOSS 

AND AVOIDANCE
GAME TECHNIQUE / LOSS & AVOIDANCE
EVANESCENT OPPORTUNITY
GAME TECHNIQUE / LOSS & AVOIDANCE
EXPIRATION DATE
Cognitive bia that gives you
the illusion of a loss, even if
you don’t really own
something.
See Farmville or Smurf Village, again
EPIC MEANING
ACCOMPLISHMENT ENPOWERMENT
OWNERSHIP SOCIAL INFLUENCE
SCARCITY UNPREDICTABILITY
AVOIDANCE
WHITE 

HAT
BLACK 

HAT
Gamification solvay vietnam

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